Banner Health

General Counsel

• Provides strategic and operational leadership to claims and litigation management team
• Implements best practices and oversees financial performance of claims
• Provides legal advice and direction related to risk management incidents and claims
• Directly manages and mentors Claims Directors
• Coordinates with other risk area functions to reduce financial impact of liability risks
• Oversees case evaluations, mediations, and trials

Senior Director, Claims & Litigation Counsel

Recruitment

• Assess, plan, implement, evaluate and document nursing care of patients
• Formulate a plan of care, including the discharge plan
• Implement the plan of care through direct patient care
• Evaluate the patient's and family's response to care and teaching
• Document assessment, planning, implementation and evaluation in the patient record
• Provide care based on the best evidence available

Registered Nurse, Labor and Delivery

Manager

• Facilitate programs related to medical management and performance-based arrangements
• Interface with all levels of staff, health plans, and physicians
• Develop processes and implementation activities for payer projects
• Implement solutions and oversee performance measures including Medicare Stars Rating and HEDIS
• Serve as a program facilitator for value-based arrangements
• Develop and implement select payer programs and determine progression toward goals
• Review and present reports to senior management for decision-making
• Act as liaison between assigned payer and the business

Senior Manager, Population Health

Referral Specialist

• Schedules appointments for specialty physician services and diagnostic testing per provider request and communicates with the patient on a timely basis for all scheduling requirements
• Acts as a liaison between patients, providers and staff members for patients’ referral and follow up needs
• Provides all pertinent clinical information needed for the payor authorization, the facility or specialist prior to the services being rendered
• Tracks and manages all referrals by monitoring outstanding referrals at 30/60/90 day intervals
• Applies knowledge of medical terminology and maintains up to date knowledge of insurance environment
• Collaborates with outside referral sources and other community resources

Referral Specialist – Multispecialty

General

• Performs radiographic diagnostic/interventional special procedures by following and verifying referring providers’ orders.
• Educates patients/families regarding procedure and/or treatment to be performed.
• Produces high quality images and prepares/presents them with other pertinent patient information for timely interpretation.
• Demonstrates competence in performing prescribed invasive/interventional procedures if applicable in accordance with established policies.
• Performs and evaluates equipment quality control measurements.
• Accountable for the ethical, legal, and professional responsibilities related to radiology practice.
• Assures the efficient operation of workflow of the department.
• Independently performs prescribed radiographic procedures in accordance with department/facility policies.

Cath Lab Special Procedure Technologist

• Provide comprehensive care coordination for patients as assigned
• Manage individual patients across the health care continuum to achieve optimal clinical care, financial, operational, and satisfaction outcomes
• Act in a leadership function with process improvement activities for populations of patients
• Collaborate to develop and manage the interdisciplinary patient discharge plan
• Maintain knowledge of Medicare, Medicaid and other program benefits for discharge planning
• Establish and promote a collaborative relationship with healthcare professionals
• Educate internal members of the health care team on case management concepts
• May supervise other staff

Case Manager, Care Coordination

DevOps Engineer

• lead a project team to perform the tasks necessary to analyze, design, configure, implement, and support PaaS solutions
• influence IT functional areas, product owners, and vendors to develop detailed designs
• resolve application and configuration issues/concerns
• provide ongoing analysis of performance and implement approved changes
• ensure continual service improvements
• architect cloud services that span storage, security, networking, and compute capabilities
• be responsible for application production support, deployment, and monitoring
• design and build tools and solutions with a focus on automation

DevOps Engineer IV

• Manages and influences the quality of patient outcomes and clinical care through application of specialized knowledge
• Collaborates with staff to integrate quality and cost improvements in clinical care
• Provides specialty focused nursing consultation on complex patient cases
• Evaluates patient needs and makes recommendations for treatment, implements interventions, and evaluates outcomes
• Serves as a specialized clinical resource to patients, families and staff to advance the quality of care
• Identifies opportunities for staff development and learning through formal and informal training and education, as appropriate
• Stays current on developments within area of specialty and integrates findings into practice, policies, and procedures
• Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards
• Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day

Registered Nurse, Certified Wound Care Specialist

Accountant

• Responsible for accounting functions including financial reporting and reconciliations
• Inputs routine transactions into financial systems
• Compiles data for financial reports
• Prepares financial information for management

Financial Planning and Analysis

• Processing payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans
• Research payments, denials and/or accounts to determine short/over payments, contract discrepancies
• Makes appeals and corrections as necessary
• Works as a member of the patient financial services team to achieve goals in days and dollars of outstanding accounts
• Correcting incorrect registration and updating application and billing out the claim
• Responds to incoming calls and makes outbound calls as required

Patient Financial Services Representative – Ambulatory Billing and Claims

• Provide support to the insurance division Banner Plans and Networks monthly processes
• Help support the quarterly forecast process
• Analyze revenue, expense, and FTEs by department compared to forecast
• Reconciliation of membership, care coordination payments and physician incentives to accruals
• Prepare alternate and complete financial and statistical reports
• Create and generates reports used to analyze data
• Act as a technical resource and liaison to system management and department heads

Financial Analyst

Customer Support

• Handles incoming requests for referrals for new orders and refills
• Receives and verifies requests and referrals
• Initiates insurance verification and gathers information necessary for pre-certifications
• Builds equipment order using information in patient medical record
• Provides verbal and written instructions to patients and families
• Performs data entry of patient intake information into the computer system
• Coordinates delivery of requested services and referrals
• Facilitates problem-solving with patients, hospitals, providers, referral sources, insurance companies, and clinical staff

Customer Care Representative

• This position manages the day-to-day operations of a large or multi-site outpatient clinic, health center or a complex procedural practice and takes complete ownership for the successful operations including financial, employee engagement and retention, and patient experience.
• Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way.
• Works in a strong dyad or triad relationship with the physician practice lead(s) and/or clinical leadership on staff, leader and provider recruitment, development and retention.
• Collaborates with all Banner leaders in the market and the medical group to provide seamless and integrated service to our patients.
• Partners with market manager to build and maintain community partnerships /relations and seeks new ways to work together that builds Banner’s market share and brand.
• Partners with Public Relations and Marketing to support location, provider and/or specialty promotion which includes responsiveness to requests for information from PR/Marketing; identifying and securing providers for media relations opportunities; and providing staff for events that drive exposure/outreach in the community.

Senior Practice Manager, Neurosurgery Clinics

Medical Assistant

• Assisting clinicians and nursing staff in providing medical care
• Preparing patients for exams and treatments by taking and recording vital signs
• Assisting providers with exams and minor in-office procedures
• Coordinating and managing patient care including pre-certifications and scheduling
• Providing clerical support with patient/client notifications and documentation
• Maintaining a clean, functional environment, including cleaning and disinfection
• Orders supplies as directed and stocks patient care areas
• Completing all necessary onboarding/orientation activities

Medical Assistant – Cardiology Clinic

• Assisting clinicians and nursing staff in providing medical care
• Implementing and evaluating direct patient care
• Preparing patient for exam and treatment
• Assisting providers with exams and minor in-office procedures
• Coordinating and managing patient care
• Providing clerical support with patient/client notifications and documentation
• Maintaining a clean, functional environment
• Ordering supplies as directed
• Developing and maintaining effective communication mechanism with all customers
• Completing all necessary onboarding/orientation activities