Banner Health

Copywriter

• Review, edit, and approve written content across websites, blogs, email campaigns, video scripts, social media, print, paid media, podcasts, landing pages, and other marketing materials
• Adapt writing style, voice, and tone for different audiences, channels, and formats while maintaining Banner Health brand standards
• Ensure copy meets content briefs, strategic requirements, audience needs, and business goals
• Fact-check health-related content with physician leaders, clinical SMEs, and stakeholders
• Translate complex medical and clinical information into clear, accessible consumer language
• Incorporate SEO/AEO/GEO best practices, target keywords, meta descriptions, headers, and search optimization guidelines
• Ensure content follows brand standards, style guides, governance frameworks, and healthcare marketing regulations including HIPAA, FDA, and FTC requirements
• Partner with Brand creative teams on integrated written, visual, and multimedia content
• Manage multiple editing assignments, deadlines, priorities, review cycles, and stakeholder communications
• Apply editorial feedback and performance insights to improve content
• Support Content Engine workflows, production timelines, process improvements, and content governance updates
• Manage content requests and production workflows through Adobe Workfront

Senior Copy Editor

Program Manager

• Support the senior regional marketing and public relations program director on regional marketing and public relations activities
• Lead and coordinate teams to create region-specific content strategies and manage workflow objectives
• Maintain Banner Health’s positive reputation and manage regional reputational risks
• Develop, implement, and evaluate corporate communications strategies
• Manage inbound and outbound news media requests and serve as a Banner spokesperson as needed
• Conduct proactive earned media outreach through pitches, press releases, and digital postings
• Select and brief appropriate spokespeople for earned media interviews
• Collaborate across Customer & Brand Experience to leverage earned media across platforms and audiences
• Keep regional stakeholders informed about media activities, reputation risks, and favorable coverage
• Lead special projects, initiative teams, entity committees, and cross-functional groups
• Mentor and develop junior team members and support hiring and onboarding
• Lead complex digital projects, including technology evaluation, troubleshooting, documentation, vendor management, and reporting
• Manage project budgets and resources, track ROI, and provide data-driven insights
• Participate in disaster committees and an on-call rotation for unexpected events

Senior Regional External Communications Program Manager

Counselor

• Coordinate patients’ genetic counseling visits and experiences with genetic counselors and providers
• Assist genetic counselors with clinic preparation and closing
• Manage the Cerner message pool
• Educate patients and teams about the genetic counseling process
• Assist patients with documenting family histories and pedigrees
• Coordinate genetic testing orders, scheduling, and data collection
• Schedule patient visits
• Respond to and collaborate with interdisciplinary teams to optimize patient visits
• Perform medical assistant duties in the oncology clinic
• Prepare patients for exams and treatments; record vital signs, symptoms, measurements, chief complaints, and pain scores
• Assist providers with exams and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs
• Prioritize patient flow through the clinical process
• Coordinate pre-certifications, referrals, authorizations, prescriptions, appointments, treatments, and tests
• Communicate test results to patients
• Provide clerical support, maintain medical records, and provide billing information
• Clean and disinfect equipment, exam rooms, and storage areas; maintain equipment
• Order supplies and stock patient care areas
• Perform medication-related tasks
• Complete onboarding, orientation, and simulation training as needed
• Interact with providers, staff, patients, families, physician offices, and external healthcare contacts

Medical Assistant – Oncology Genetic Counseling

General

• Establish and drive a sustainable extraordinary service strategy for Banner Health’s customers
• Report program status and initiative progress to leadership
• Align and prioritize patient/member extraordinary service initiatives across the system
• Evaluate patient/member survey data and identify opportunities to improve patient experience
• Analyze patient experience data and trend outcomes to drive continuous quality improvement
• Promote patient/member experience philosophies and behaviors across Banner entities
• Communicate extraordinary service strategies, plans, tools, and ongoing activities to partners
• Facilitate patient experience teams and committees and serve as a subject matter expert
• Support integration of process improvements across the network and community
• Facilitate cross-functional partnerships for experience opportunities, mentorship, provider onboarding improvements, priorities, measures, and milestones
• Influence change at facilities and model company values and extraordinary service standards
• Solve and present solutions to complex problems
• Develop innovative processes or products addressing current and future field issues
• Lead and collaborate with senior leadership across Banner Health
• Provide leadership for extraordinary experience processes and initiatives across operating entities

Senior Service Specialist

Supervisor

• Lead the digestive health service line across two locations, soon expanding to three
• Ensure efficient and effective day-to-day operation of the assigned department
• Supervise non-physician staff and monitor productivity
• Select, train, coach, motivate, evaluate, and direct staff workflow
• Schedule staff and deploy them appropriately among offices
• Oversee reception, scheduling, patient services, accounting, medical records, transcription, business information systems, and clinical functions
• Liaise between non-physician staff and physicians to ensure effective patient service
• Maintain office policies and procedures in accordance with physician, facility, system, professional, and regulatory requirements
• Coordinate facility maintenance, equipment needs, repairs, resources, stocking, and supplies
• Cover front- and/or back-office functions and potentially administer medications within established policies and scope of practice
• Provide autonomous guidance based on daily practice workflow to ensure quality patient experiences and efficient operations
• Navigate referral and authorization processes and multiple computer programs while handling competing demands

Supervisor, Digestive Institute

Marketing Operations

• Lead marketing and communications strategy for Banner Health’s government-sponsored health plan products, including Medicare Advantage, Medicaid, and ACO-aligned offerings
• Develop and execute compliant marketing strategies supporting acquisition, retention, enrollment, and member engagement
• Develop annual and campaign-level plans aligned to AEP, OEP, SEP, and state timelines
• Oversee required and optional member communications and communications to employed and affiliated providers
• Ensure communications are clear, accurate, accessible, consistent, and compliant
• Serve as marketing lead for CMS, state, and audit requirements, coordinating reviews and filings with Legal, Compliance, and Operations
• Partner with Health Plan executives, product and operations teams, Corporate Communications, and other cross-functional stakeholders
• Establish KPIs tied to enrollment, retention, and engagement; monitor performance and share insights
• Manage budgets supporting growth and communications
• Oversee marketing strategic planning, processes, workflows, policies, leadership reporting, updates, and presentations
• Optimize marketing tools and technology, including Workfront and AI, to streamline workflows and improve collaboration
• Explore recommendations for Bannerwise and AI use across the Marketing function
• Create standardized operating procedures for key marketing activities

Executive Director, Health Plan Marketing – Marketing Operations

Technician

• Assist with prescribed endoscopic procedures in accordance with department/facility policies, procedures and protocols
• Prepare cases and pull appropriate instruments and supplies
• Maintain accurate information on preference cards
• Review cases for procedural needs and ensure diagnostic and therapeutic devices are available
• Assist in performing endoscopic procedures and anticipate changing needs
• Demonstrate aseptic technique and universal precautions
• Dispose of sharps and trash
• Clean, disinfect, sterilize, and store scopes and reusable devices
• Return unused supplies appropriately
• Set up diagnostic and therapeutic equipment
• Position equipment and patients in procedure rooms
• Clean and stock procedure rooms and carts
• Assist with clerical duties as needed
• Work under direct supervision and follow pre-established procedures and protocols

Endoscopy Technician

• Plan, design, implement, and maintain a compliance program, including related policies, procedures, and processes, focused on Northern Colorado facilities
• Serve as a role model for ethical management behavior and promote awareness and understanding of high ethical standards
• Serve as the Compliance Program and HIPAA resource and liaison for Northern Colorado facilities
• Develop, implement, maintain, and enforce compliance standards and procedures
• Coordinate program-specific workplans with internal stakeholders
• Design and conduct routine and ad hoc auditing and monitoring activities
• Create and monitor ethical and compliance standards and take corrective action
• Monitor program effectiveness and implement improvements
• Develop and deliver compliance training and education programs
• Provide regular reports to leadership and compliance committees and present updates to board committees as needed
• Investigate and respond to compliance concerns, questions, and complaints
• Manage complex investigations and coordinate responses to government inquiries, audits, and enforcement actions
• Document compliance activities consistent with legal requirements and organizational expectations
• Maintain awareness of applicable laws, regulations, guidance, and enforcement actions
• Direct, supervise, and evaluate staff if applicable

Compliance Program Director

Financial Planning and Analysis

• Run insurance eligibility and benefits to determine amounts due
• Collect patient payments and meet collection targets
• Check patients in and out and schedule appointments
• Perform pre-registration and registration processes
• Obtain authorizations, submit notifications, and verify authorizations for services
• Verify patient demographics and accurately enter information into the A/D/T system
• Obtain required insurance information, consents, and documentation
• Provide financial counseling to patients and families when appropriate
• Assist patients with Medicaid and financial assistance programs
• Liaise with patients, billing departments, vendors, physician offices, and payors
• Communicate with physicians, clinical and hospital staff, nursing, and Health Information Management Services
• Complete daily assignments and maintain electronic productivity logs
• Perform additional patient financial services tasks, including deposits, patient transport, and precepting new hires as assigned
• Work independently under regular supervision in a fast-paced, high-volume environment

Patient Financial Services Representative

• Perform prescribed CT/radiologic procedures according to referring providers’ orders and department/facility policies, procedures, and protocols
• Educate patients and families about procedures and treatments
• Produce high-quality images and prepare them with pertinent patient information for timely interpretation
• Maintain accurate patient and procedure documentation
• Perform prescribed invasive/interventional procedures when applicable
• Perform and evaluate equipment quality-control measurements; troubleshoot equipment issues and notify appropriate personnel
• Maintain a safe environment and adhere to safety policies
• Maintain confidentiality and fulfill ethical, legal, and professional radiology responsibilities
• Ensure efficient department workflow and maintain adequate supplies and materials
• Work with medical imaging and nursing staff, medical staff, interdisciplinary healthcare teams, patients, families, and regulatory/health agencies

Acute CT Technologist

• Greet and provide customer service to patients and families
• Perform patient registration and assist with check-in, forms, intakes, scheduling, and insurance cards
• Answer phones and take messages
• Calculate and collect patient payments according to insurance verification and benefits
• Coordinate smooth patient flow by scheduling appointments, registering patient and insurance information, obtaining signatures, and following established procedures
• Verify insurance coverage, referrals, authorizations, and pre-certifications
• Explain financial policies and alternative payment arrangements
• Enter payments and charges, reconcile daily transactions, balance the cash drawer, and prepare bank deposits
• Schedule office visits and procedures in accordance with payor plan provisions
• Confirm appointments and ensure patients are prepared for visits
• Address patient concerns by telephone, email, and in person
• Communicate with patients, families, physician office staff, third-party payors, care teams, management, centralized services, and HIMS
• Respond to medical-record requests according to policies, procedures, and applicable laws
• Assist with patient flow services including escorting patients, taking vitals and patient history, assisting in treatment, distributing mail and fax information, and ordering supplies
• Work independently in a fast-paced, high-volume environment while prioritizing patient care

Front Office Patient Financial Representative – Pediatric Bone Marrow Clinic, Per Diem

• Perform prescribed nuclear medicine procedures according to referring providers’ orders and department/facility policies, procedures, and protocols
• Educate patients and families regarding procedures and treatments
• Produce high-quality images and prepare them with pertinent patient information for timely interpretation
• Prepare and maintain accurate documentation
• Perform prescribed invasive/interventional procedures when applicable
• Administer radiopharmaceuticals and approved medications
• Perform and evaluate equipment quality-control measurements
• Troubleshoot equipment issues and notify appropriate personnel
• Maintain a safe environment and follow safety policies, including ALARA principles for radioactive materials
• Maintain confidentiality and uphold ethical, legal, and professional radiology responsibilities
• Ensure efficient departmental workflow and maintain adequate supplies inventory
• Collaborate with medical imaging, nursing, medical staff, interdisciplinary teams, patients, families, and regulatory/health agencies

Nuclear Medicine Technologist

Analyst

• Conduct remote and onsite audits of contracted Behavioral Health Agencies, including medical record reviews, policy and procedure assessments, and regulatory compliance verification
• Coordinate audit scheduling and maintain communication with agencies using virtual tools
• Provide real-time feedback and technical assistance to agencies to improve compliance and documentation practices
• Compile audit reports with findings, corrective actions, and quality improvement recommendations
• Navigate Electronic Health Record systems to review and assess clinical documentation
• Implement and monitor program providers against regulatory and statutory requirements
• Define quality requirements and develop audit tools based on the ACC Contract
• Coordinate and educate providers on quality guidelines and performance measures
• Assist with root cause analysis and corrective and preventive actions following provider audits
• Track and trend medical record review results and create audit finding reports
• Provide technical assistance and training in continuous quality improvement methodologies and tools
• Close out audit findings and ensure timely resolution of investigations and corrective actions
• Suggest improvements to services, processes, or products
• Solve complex problems and determine how and when to achieve results
• Interpret customer needs and identify solutions to non-standard requests
• Work with department and cross-department peers, supervisors, customers, managers, patients, and physicians

Quality Audit Analyst

Trainer

• Administer athletic training services in community or clinic settings under the supervision of a supervising physician
• Evaluate injuries and develop treatment and exercise plans within the scope of practice
• Re-evaluate treatment plans to ensure maximum patient benefit
• Implement individualized therapeutic interventions and monitor client responses for safety
• Report progress and medical changes to referring physicians or appropriate medical providers
• Educate clients, families, and coaches about injuries, risk factor modification, and exercise programs
• Conduct injury screening clinics, educational programs, and workshops promoting safety and injury prevention
• Document patient treatment according to professional and regulatory standards
• Attend practices, games, and community athletic events
• Assist providers with home exercise plans, imaging, continued care, and case management of injured athletes/clients undergoing rehabilitation
• Collaborate with physicians, healthcare providers, nursing staff, medical staff, and interdisciplinary teams

Athletic Trainer – Float

Nurse

• Provide comprehensive emergent and critical care to critically ill or injured patients before and during transport
• Stabilize chronically and acutely ill or injured patients for hospital transport
• Provide care in ground ambulances and other transport modalities when air transport is not possible
• Independently assess patients, administer medications and perform procedures
• Collaborate with health team members and healthcare teams at other facilities to ensure continuity of care
• Communicate with hospitals, EMS, police and fire departments, patients, families and external contacts
• Complete annual education requirements
• Perform advanced procedures including chest tubes, central lines, I/O placement, cricothyrotomy and intubation
• Operate assigned vehicles and provide safe, reliable and timely transport when applicable
• Develop safe transport solutions under operational constraints
• Synthesize and prioritize information from multiple sources to support patients and families