Patient Financial Services Representative

Banner Health

Patient financial services representative collecting payments and verifying insurance for Banner Health’s Loveland outpatient rehabilitation clinics. Supporting registration, authorizations, financial counseling, and patient account resolution.

Posted 8/12/2026part-timeLoveland • Colorado • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient financial services, including insurance eligibility verification, payment collection, and financial counseling. Proficient in managing multiple tasks in a fast-paced environment while maintaining strong communication with patients and healthcare staff.

Highest-signal resume keywords

Patient Financial Services ExperienceInsurance Eligibility VerificationCash Collections ExperienceStrong Communication SkillsOffice Software Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Insurance VerificationPayment CollectionFinancial CounselingData EntryPre-Registration ProcessesAuthorization VerificationPatient SchedulingDemographic VerificationElectronic Productivity LoggingCash Handling

Soft Skills

Interpersonal SkillsIndependent WorkMultitasking AbilityOral CommunicationWritten Communication

Tools & Technologies

A/D/T SystemOffice SoftwareWord Processing SoftwareSpreadsheet SoftwareDatabase Software

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Patient Financial ServicesInsurance Industry ProcessesMedicaid ProgramsFinancial Assistance ProgramsHealthcare Communication

About the role

Key responsibilities & impact

Run insurance eligibility and benefits to determine amounts due
Collect patient payments and meet collection targets
Check patients in and out and schedule appointments
Perform pre-registration and registration processes
Obtain authorizations, submit notifications, and verify authorizations for services
Verify patient demographics and accurately enter information into the A/D/T system
Obtain required insurance information, consents, and documentation
Provide financial counseling to patients and families when appropriate
Assist patients with Medicaid and financial assistance programs
Liaise with patients, billing departments, vendors, physician offices, and payors
Communicate with physicians, clinical and hospital staff, nursing, and Health Information Management Services
Complete daily assignments and maintain electronic productivity logs
Perform additional patient financial services tasks, including deposits, patient transport, and precepting new hires as assigned
Work independently under regular supervision in a fast-paced, high-volume environment

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge
At least one year of work experience in patient financial services, financial services, collecting services, or insurance industry processes
Ability to manage multiple tasks simultaneously with minimal supervision
Ability to work independently
Strong interpersonal, oral, and written communication skills
Strong knowledge of common office software, word processing, spreadsheet, and database software
Completion of post-offer Occupational Health physical assessment, drug screen, and background check required
Minimum commitment of two shifts per month for Registry/Per Diem positions
Work experience with the company’s systems and processes preferred
Previous cash collections experience preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Registry/Per Diem positions require a minimum of 2 shifts a month commitment
No medical benefits package is offered for Registry/Per Diem positions