Quality Audit Analyst

Banner Health

Quality Audit Analyst auditing Behavioral Health agencies for Banner Health’s managed-care plans. Reviewing records, compliance, corrective actions, and quality-improvement processes through hybrid remote and onsite work.

Posted 8/11/2026part-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting audits and ensuring compliance within Behavioral Health Agencies, utilizing Electronic Health Record systems and quality improvement methodologies. Proficient in data analysis, project leadership, and effective communication with diverse stakeholders.

Highest-signal resume keywords

Quality ManagementRegulatory ComplianceElectronic Health Record SystemsData Collection/AnalysisProject Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Audit ConductingMedical Record ReviewPolicy AssessmentCorrective Action ImplementationQuality Improvement MethodologiesData AnalysisProcess ImprovementProgram DevelopmentBudget ManagementTime Management

Soft Skills

Self-MotivatedDetail-OrientedProblem SolvingEffective CommunicationClient Relations

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsElectronic Health Record Systems

Certifications & Qualifications

AZ Board of Behavioral Health LicensingCPHQ

Industry Keywords

Behavioral HealthQuality GuidelinesPerformance MeasuresRoot Cause AnalysisCorrective and Preventive Actions

About the role

Key responsibilities & impact

Conduct remote and onsite audits of contracted Behavioral Health Agencies, including medical record reviews, policy and procedure assessments, and regulatory compliance verification
Coordinate audit scheduling and maintain communication with agencies using virtual tools
Provide real-time feedback and technical assistance to agencies to improve compliance and documentation practices
Compile audit reports with findings, corrective actions, and quality improvement recommendations
Navigate Electronic Health Record systems to review and assess clinical documentation
Implement and monitor program providers against regulatory and statutory requirements
Define quality requirements and develop audit tools based on the ACC Contract
Coordinate and educate providers on quality guidelines and performance measures
Assist with root cause analysis and corrective and preventive actions following provider audits
Track and trend medical record review results and create audit finding reports
Provide technical assistance and training in continuous quality improvement methodologies and tools
Close out audit findings and ensure timely resolution of investigations and corrective actions
Suggest improvements to services, processes, or products
Solve complex problems and determine how and when to achieve results
Interpret customer needs and identify solutions to non-standard requests
Work with department and cross-department peers, supervisors, customers, managers, patients, and physicians

Requirements

What you’ll need

Bachelor’s degree or equivalent working knowledge in Behavioral Health-related fields
Two to four years of relevant experience in quality management, process improvement, project leadership, organization/time management, data collection/analysis, client relations, program development, process streamlining, project evaluation, budget management, training, and development
Arizona residency required
Proficiency in Microsoft Word, Excel, Outlook, and Teams
Comfort navigating various Electronic Health Record systems
Strong computer skills
Ability to work independently and manage time effectively
Ability to meet daily and weekly productivity metrics
Self-motivated and detail-oriented
Completion of post-offer Occupational Health physical assessment, drug screen, and background check required
AZ Board of Behavioral Health Licensing and/or CPHQ preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Arizona residency required
This role does not include Medical or Paid Time Off (PTO) benefits
BSS Registry positions do not have guaranteed hours and no medical benefits package is offered