Supervisor, Digestive Institute

Banner Health

Digestive health supervisor leading Banner Health’s Phoenix clinic operations across multiple locations. Supervising staff, coordinating workflows, and improving patient care and service-line processes.

Posted 8/12/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and organizational capabilities in managing the digestive health service line, ensuring efficient operations, and supervising non-physician staff. Proficient in navigating medical office functions, patient services, and compliance with regulatory requirements.

Highest-signal resume keywords

Front Office ExperienceDirect Supervision of Hourly EmployeesMedical Assistant CertificationNursing Assistant CertificationLPN License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient ServicesSchedulingMedical Records ManagementBusiness Information SystemsClinical FunctionsOffice Policies and ProceduresReferral and Authorization ProcessesStaff Training and DevelopmentProductivity MonitoringFacility Maintenance Coordination

Soft Skills

Excellent Communication SkillsOrganizational SkillsMotivational SkillsCoaching Skills

Certifications & Qualifications

Medical Assistant CertificationNursing Assistant CertificationLPN LicenseArizona Fingerprint Clearance Card

Industry Keywords

Digestive HealthPhysician's OfficeHealthcare OperationsRegulatory ComplianceBehavioral Health

About the role

Key responsibilities & impact

Lead the digestive health service line across two locations, soon expanding to three
Ensure efficient and effective day-to-day operation of the assigned department
Supervise non-physician staff and monitor productivity
Select, train, coach, motivate, evaluate, and direct staff workflow
Schedule staff and deploy them appropriately among offices
Oversee reception, scheduling, patient services, accounting, medical records, transcription, business information systems, and clinical functions
Liaise between non-physician staff and physicians to ensure effective patient service
Maintain office policies and procedures in accordance with physician, facility, system, professional, and regulatory requirements
Coordinate facility maintenance, equipment needs, repairs, resources, stocking, and supplies
Cover front- and/or back-office functions and potentially administer medications within established policies and scope of practice
Provide autonomous guidance based on daily practice workflow to ensure quality patient experiences and efficient operations
Navigate referral and authorization processes and multiple computer programs while handling competing demands

Requirements

What you’ll need

Front office experience required
Previous direct supervision of hourly employees required
Associate’s Degree-level literacy, communication, and math skills required
At least two years of experience in a physician's office or medical environment
Excellent communication and organizational skills
Certain assignments may require current Medical Assistant certification, Nursing Assistant certification, or current LPN license
Employees in specified behavioral health clinical settings serving children must possess an Arizona Fingerprint Clearance Card at hire and maintain it during employment
An Arizona Criminal History Affidavit must be signed upon hire
Bachelor's degree preferred
Experience in a leadership or coordinator capacity preferred
Additional related education and/or experience preferred

Benefits

Comp & perks

Comprehensive benefit package for all benefit-eligible positions
Drug-free work environment