ASAAS

Public Relations

• Lead the daily operations of the Outbound Pre-Sales team, closely supporting Hunters and LDRs (Lead Development Representatives)
• Ensure management rituals, such as 1:1s, follow-up meetings, pipeline analysis and action plans
• Monitor performance KPIs, productivity, conversion rates, lead quality and cadence execution
• Ensure quality in prospecting processes, list generation, CRM usage and handoff of opportunities to Sales
• Identify operational bottlenecks and build simple, clear, and executable action plans
• Develop the team through feedback, review of approaches, call listening and practical training
• Organize operational priorities and ensure focus on the highest-impact activities
• Work in partnership with Sales to align on ICP, opportunity quality, handoff criteria and operational feedback
• Maintain clear, objective, and data-driven communication with the team and partner areas
• Ensure discipline, consistency and healthy accountability in the commercial routine.

Outbound Pre-Sales Lead

Business Analyst

• Act as a strategic link between Risk and Credit Recovery and other business areas connected to the business, ensuring synergy between actions;
• Structure, monitor and present credit performance indicators, with a focus on portfolio expansion;
• Track market trends and opportunities;
• Identify improvements to credit policies and guidelines.

Senior Business Analyst – Credit Focus

Analyst

• If you are passionate about innovation and want to work in an agile, collaborative and challenging environment, this could be your opportunity!
• As part of the Continuous Improvement team, you will work in partnership with the Financial Crime and Know Your Customer (KYC) teams, conducting structured reviews of the analyses performed by the fraud prevention teams, focusing on quality, process compliance, risk mitigation and operational security. Based on these evaluations, you will be responsible for identifying improvement opportunities, producing actionable insights and proposing or implementing initiatives that raise the quality of analyses, increase operational efficiency and strengthen both customer and employee experiences. Your work will contribute strategically to the continuous evolution of fraud prevention processes and to sustainable business results.
• Interested in the role but don’t live in Joinville? No problem — remote/home office work is available.

Continuous Improvement Analyst – Junior

• Workplace Experience management
• Inventory control
• Administrative and financial routines
• Management of third-party (operational) providers
• Responsive service
• Team support

Junior Facilities Analyst

Product Manager

• Contribute to the product's strategic vision, setting objectives based on business priorities, Central Bank of Brazil regulations, and customer needs
• Lead the strategy and roadmap for your squad's products, balancing internal efficiency with the end-user experience
• Organize and prioritize the team backlog, breaking larger initiatives into incremental deliveries while considering regulatory risk, operational impact, and technical dependencies
• Remove blockers and deliver large projects in coherent, high‑value small increments
• Create and maintain up-to-date documentation in Jira and Confluence — including epics, acceptance criteria, business rules, and technical validations — ensuring alignment across teams
• Partner with design, software engineering, and data teams to define solutions that ensure security, quality, and traceability of information
• Manage relationships with external vendors and orchestrate multiple data sources to optimize decision-making
• Ensure all company areas are consulted or informed about product changes when necessary, and work together with fraud prevention, risk, and cybersecurity teams
• Make data-driven decisions, defining and tracking product metrics
• Be guided by continuous development, stepping out of your comfort zone and testing new ways of doing things

Product Manager – Identity Management

Customer Support

• Assist customers via chat, phone and email to understand their needs and the business's needs and recommend the best use of Asaas
• Resolve customer issues and be accountable for the accuracy of information provided
• Work responsibly to meet assigned targets
• Prioritize tasks and meet deadlines for service completion.

Customer Service Assistant

• Build products with a strong focus on usability: Lead initiatives that improve the app experience by identifying friction, simplifying flows, and delivering interactions users recognize as intuitive and modern.
• Market vision and innovation: Keep a close eye on the app market, both inside and outside the financial sector. Understand trends, anticipate user expectations, and generate insights that feed the product vision with creativity and originality.
• Evolve the app as a platform: Think beyond existing financial products, identifying opportunities to make the mobile channel richer and more personalized with native features that only an app can offer.
• Ensure the best NPS: Continuously monitor user satisfaction, identify opportunities for improvement, and act proactively so the app maintains a high standard of perceived quality.
• Identify engagement and retention opportunities: Map opportunities to increase usage frequency and activation, working with the growth and marketing teams to adopt and execute the best strategies.
• Data-driven decisions: Use data as the primary language—analyze usage behavior, segment user profiles, and build solid hypotheses before prioritizing.
• Technical maintenance and evolution: Ensure the app scales sustainably by integrating technical demands into the roadmap with clear impact. Act as the guardian of the release train process, ensuring clear communication, alignment between teams, and that each release occurs with stability, predictability, and within the established process.
• Partnership with Physical Sales: Collaborate with the Physical Sales squad, whose products have their own apps and embedded SDKs, deeply understanding the context of these products and guiding deliveries to be more effective and integrated into Asaas’s mobile ecosystem.
• Leadership by influence: Ability to move teams and stakeholders toward a common goal, contributing to the strategic product vision and setting objectives based on business interests and customer needs.

Financial Planning and Analysis

• Lead and coordinate the PIX and Open Finance squads
• Define product strategy and the roadmap
• Proactively ensure regulatory compliance
• Discuss usability with the design team
• Participate in engineering discussions
• Analyze metrics with the data team
• Delegate and engage the team
• Develop OKRs and KPIs to measure product success

Group Product Manager – Pix, Open Finance

Inside Sales

• Conduct demo meetings of Asaas solutions, strategically connecting customer pain points to product features
• Analyze operational and financial scenarios of leads across various segments to propose customized solutions
• Work with a focus on perceived value to address technical and commercial challenges
• Maintain rigorous CRM organization, ensuring timely follow-ups and up-to-date data for accurate close forecasting
• Serve as a reference on the Asaas ecosystem, conveying authority and confidence throughout the sales cycle
• Collaborate closely with Pre-sales, Customer Experience (CX), Credit, CCF and other teams

Mid-level Inside Sales Analyst

• Act as the focal point and translator between Finance, Technology and Data teams, ensuring business rules are translated into scalable system architectures;
• Map, analyze and redesign complex accounting and financial flows (e.g., new financial products and M&A integrations), identifying bottlenecks and efficiency opportunities;
• Design and implement end-to-end financial process automations using low-code/no-code tools (e.g., N8N, Zapier) or scripting languages (Python);
• Extract, model and analyze data from multiple sources using SQL;
• Manage the project backlog and systemic demands of the finance area using agile methodologies (Scrum/Kanban) and management tools (Jira/Monday);
• Lead user acceptance testing and implementation of new tools, mitigating risks of failures in financial processes.

Analista de Finance Transformation – Sênior

Manager

• Lead the Base ERP Business Unit (BU)
• Responsible for the P&L and the product's strategic vision
• Set the business roadmap and orchestrate priorities
• Influence Product, Engineering, Marketing, CX, and Finance teams
• Establish the long-term vision, positioning, and commercial strategy
• Identify and implement new revenue streams
• Drive structural integration decisions between Base ERP and the Asaas platform

Business Unit Manager – ERP

Full-stack Engineer

• Transform business logic into high-quality code, adhering to established standards and practices;
• Participate in defining and implementing new features and fixing bugs;
• Understand and discuss issues and proposed solutions, always seeking the best technical solution for encountered challenges;
• Review code delivered by team members;
• Break down large deliveries into small, cohesive deliverables;
• Monitor the deployed solution in production, evaluating errors, performance, and availability;
• Collaborate on improvements or new standards in the Engineering knowledge base.

Senior Software Engineer, Full Stack

Revenue Operations

• Build, maintain and evolve performance reports and dashboards for pre-sales, sales and channel teams;
• Monitor daily funnel, conversion, productivity, volume, sales cycles and performance by source and segment;
• Perform recurring results analyses and reports (weekly and monthly), identifying variations, bottlenecks and improvement opportunities;
• Directly support commercial leadership with data interpretation, diagnostics and defining action plans;
• Investigate performance issues across the pipeline (e.g., conversion drops, operational bottlenecks, misalignments between stages);
• Participate in commercial intelligence projects, exploring historical data, behavior patterns and optimization opportunities;
• Ensure the quality, consistency and reliability of commercial data in the CRM and analytical databases;
• Contribute to the evolution of commercial processes from a data and operational efficiency perspective;
• Work collaboratively with other RevOps areas (Insights, Processes, Tech Stack) on the department’s strategic initiatives.

Revenue Operations Analyst

Recruitment

• Leadership and Development: Lead, mentor and develop the Tech Recruiting team, ensuring high performance, engagement, and the dissemination of best practices.
• Strategic Partnership: Work closely with leadership to understand capacity planning and translate business goals into robust hiring strategies.
• Data and Metrics Vision: Monitor, analyze, and present TA metrics, using data to make strategic decisions and optimize processes.
• Attraction Strategy: Develop advanced sourcing strategies, partnerships, and Employer Branding initiatives specifically targeted at the tech community.
• Optimization and Technology: Evaluate, implement, and optimize the TA tool stack (ATS, technical assessment platforms, AI and automation tools), ensuring efficiency and scalability.
• Candidate Experience: Ensure the end-to-end recruitment process delivers an outstanding, agile, transparent, and human experience for all candidates.

Talent Acquisition Lead – Technology & Product

Operations

• Lead the card operations squad, ensuring deadlines are met and delivery quality
• Participate in the daily financial reconciliation routine for card products (issuer and acquirers), ensuring operations properly reflect the accounting-financial position
• Monitor and control volumes processed and settled for card transactions
• Track and handle discrepancies in authorization files, settlement files, refunds/reversals, chargebacks and financial settlements from card brands and acquirers
• Perform daily closing to review and reconcile financial balances and suspense/transit accounts
• Manage the payment schedule to card brands and monitor balances related to the issuer card product
• Maintain operational relationships with acquirers and card brands
• Interact with internal areas: Treasury, Accounting, Product and Technology, to resolve inconsistencies and drive continuous improvement
• Support the monthly closing process, ensuring all financial events are properly reconciled
• Map and implement financial flows for new card operations
• Participate in projects to onboard new card brands and system integrations
• Identify opportunities and lead process automation initiatives using no-code/low-code tools and AI
• Produce management reports and present area KPIs to management and partner teams
• Monitor regulatory and operational updates from card brands, assessing impacts on reconciliation processes
• Support internal and external audit requests
• Ensure documentation and mapping of the area’s processes.