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Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead the card operations squad, ensuring deadlines are met and delivery quality
- Participate in the daily financial reconciliation routine for card products (issuer and acquirers), ensuring operations properly reflect the accounting-financial position
- Monitor and control volumes processed and settled for card transactions
- Track and handle discrepancies in authorization files, settlement files, refunds/reversals, chargebacks and financial settlements from card brands and acquirers
- Perform daily closing to review and reconcile financial balances and suspense/transit accounts
- Manage the payment schedule to card brands and monitor balances related to the issuer card product
- Maintain operational relationships with acquirers and card brands
- Interact with internal areas: Treasury, Accounting, Product and Technology, to resolve inconsistencies and drive continuous improvement
- Support the monthly closing process, ensuring all financial events are properly reconciled
- Map and implement financial flows for new card operations
- Participate in projects to onboard new card brands and system integrations
- Identify opportunities and lead process automation initiatives using no-code/low-code tools and AI
- Produce management reports and present area KPIs to management and partner teams
- Monitor regulatory and operational updates from card brands, assessing impacts on reconciliation processes
- Support internal and external audit requests
- Ensure documentation and mapping of the area’s processes.
Requirements
What you’ll need- Bachelor’s degree (in progress or completed) in Finance, Business Administration, Accounting, Economics or related fields
- Previous experience in payment institutions and/or financial companies
- Solid experience reconciling card brands and/or acquirers
- Proven experience with card reconciliation
- Knowledge of card issuer flows (authorization events, settlement, chargebacks)
- Proficiency in financial reconciliation routines with ERP systems
- Strong understanding of accounting-financial flows
- Experience with external card reconciliation tools
- Familiarity with applying artificial intelligence to financial processes
- Experience in payment institutions or companies within the payments ecosystem.
Benefits
Comp & perks- Medical and dental insurance with no cost-sharing
- Life insurance
- Allowance for medication purchases and for physical activity
- Partnership with Neon to support the team’s financial health
- Partnership with Zenklub for mental and physical health (we offer 4 free therapy or nutritionist sessions per month)
- Quick massages at headquarters
- Flexible meal benefit via a Visa credit card
- Free meals at headquarters
- Childcare allowance
- Parental support program
- Extended maternity and paternity leave
- Education assistance that subsidizes 70% of tuition for degrees and language courses, as well as purchases of courses and books
- Home office allowance
- Work equipment
- Furniture allowance
- Partnership with WOBA for coworking space access
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Financial ReconciliationCard ReconciliationAccounting-Financial FlowsAuthorization EventsSettlement ProcessesChargebacksSuspense Accounts ManagementNo-Code/Low-Code ToolsAI in Financial ProcessesManagement Reporting
Soft Skills
LeadershipCollaborationProblem-SolvingCommunicationContinuous Improvement