American Express Global Business Travel

Recruitment

• Engage in a full-cycle recruitment process from sourcing through the flawless execution of offers
• Prepare recruitment materials, mentor, and advise hiring leaders
• Source, screen, and conduct initial interviews with candidates
• Build and maintain positive relationships with leadership

Recruiter, German

Sales

• Responsible for the generation of new sales acquisition of SME businesses
• Aggressive prospecting and documentation
• Conduct deep Discovery with CFOs, Procurement Leaders & Corporate Travel Managers
• Active development and management of pipeline to achieve goals and targets
• Develop deep knowledge of and sell core GBT products and solutions

Corporate Sales Manager, Mid-Market

Consultant

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use Global Distribution System (GDS) - Sabre
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Experienced Sabre Travel Consultant

Data Scientist

• Identify revenue opportunities, possibly through creative solutions, and drive the implementation to realize them
• Design and build data-driven hotel optimization models using advanced Analytics/Data Science techniques
• Strive to continuously refine and improve optimization models through A/B testing or test/control frameworks designed and built from scratch
• Lead strategic and quantitative analysis to support key business decisions and help chart the course for optimizing our hotel supply
• Identify, prioritize, and drive automation opportunities through SQL, Python (or other programming language)
• Build and maintain API connectivity using Json automation/Python
• Create new tools and data visualization using PowerBI or Tableau
• Build-up and lead a new team and function within hotel optimization

Human Resources

• Troubleshooting & Issue Resolution: Accurately diagnose and resolve HR, payroll, benefits, and Workday-related questions; develop effective solutions and document all interactions in the HR System.
• Cross-Functional Collaboration: Partner with HRIS, HRBPs, payroll, benefits, and employee relations teams to escalate complex tickets and concerns.
• Talent Acquisition Support: Collaborate with Talent Acquisition on offer processes and assist with recruiting system troubleshooting.
• Workday Administration: Provide proficient support for employee and leader transactions within Workday.
• Regional Process Expertise: Maintain detailed knowledge of HR processes and procedures across all supported countries in the region.
• Quality Assurance: Review own work and that of others to ensure quality, accuracy, and relevance.
• Stakeholder Communication: Use clear, structured communication when influencing and connecting with colleagues and employees.
• Compliance & Audits: Assist with gathering and updating information for internal and external audits.
• Confidentiality: Ensure all employee information is maintained with strict confidentiality.
• Project Support: Support special HR initiatives and company-wide projects as needed.

HR Representative, Bilingual

Manager

• Design, establish, and manage comprehensive governance frameworks that align with organizational standards
• Create, generate, and maintain reports that provide actionable insights into CoE performance and compliance
• Share governance documentation and best practices across stakeholder groups
• Monitor adherence to established processes and recommend improvements
• Design and define work breakdown structures, resources required, and roles and responsibilities
• Ensure all client and stakeholder requirements are understood and thoroughly documented
• Lead project and partner calls, maintaining clear communication across all levels
• Manage and communicate project performance including overall status, changes, risks, assumptions, decisions, and dependencies
• Track project progress meticulously and flag anomalies or deviations promptly
• Lead testing, project handover, and readiness assessments; document risks and follow-up items
• Support CoE leadership teams with ad-hoc special projects and strategic initiatives as assigned
• Create a positive, collaborative working environment that fosters innovation and accountability

Business Excellence and Special Projects Manager

Implementation Specialist

• Support and execute the CoE strategy to drive solutions adoption across all business segments
• Identify and address user pain points to optimize solution implementation and utilization
• Measure and grow adoption metrics across the organization
• Develop and implement initiatives that enhance user engagement and satisfaction
• Maintain strong, collaborative relationships with Operations, Account Management, and CoE team leaders
• Assess performance and progress against established KPIs and objectives
• Communicate effectively with internal colleagues at both operating and executive levels
• Provide regular, structured updates to stakeholders through operational reviews and reporting
• Establish, create, and manage a comprehensive governance framework
• Design, generate, and share performance reports and dashboards
• Ensure compliance and consistency in program execution across all business segments
• Lead and oversee CoE projects from initiation through completion
• Track project progress against timelines and deliverables
• Identify, flag, and escalate anomalies and risks in a timely manner
• Implement corrective actions to keep initiatives on track

Project and Implementation Manager

Systems Engineer

• Perform comprehensive testing of travel servicing and desktop applications—including add-ons, patches, and installations—to detect and fix defects prior to pilot and production release.
• Manage E2E pilot activities, globally, to ready for production deployment.
• Engage with Product and Development Teams and End User Computing to deploy production versions to end-user devices.
• Coordinate end-users testing and system validation after major network changes or software updates.
• Anticipate and identify technical and functional issues before they impact end-users and applications.
• Investigate and address defects discovered during pilots with limited information, applying creative thinking to determine root causes and solutions.
• Participate in the IT Change Management Board for applications supporting travel customer services, assisting with change due diligence, approval, and communication with collaborators.
• Build and distribute Service Advisory Communications for events related to planned downtime and software updates as part of the change control process.
• Facilitate knowledge transfer with support teams and business units for upcoming software deployments.
• Drive guidelines in the pursuit of continuous improvement and quality. Prepare and present metrics to Leaders articulating end user experience benefit.

Lead Business Systems Analyst – Interoperability

Accounting Manager

• Lead the implementation of the updated software capitalization guidance under ASU 2025-06
• Review and assess software development projects to determine capitalization eligibility
• Partner closely with Product and Engineering teams to document project approvals
• Support the integration of acquired businesses by establishing capitalization policies
• Perform annual impairment assessments of technology assets
• Prepare, review, and maintain accounting memoranda for significant technology-related contracts
• Monitor new accounting standards and regulatory updates from FASB
• Manage monthly operational accounting activities
• Provide support for internal and external audits
• Work closely with the Senior Manager and broader accounting team on special projects

SME – Software Capital & Technology Accounting

Account Executive

• Own Named Enterprise Account Development and strategic engagement with corporate accounts
• Complete phone-first prospecting using industry-leading tools
• Drive conversation-driven engagement to understand prospect business challenges
• Gather strategic intelligence from engagements to inform sales strategy
• Build a quality pipeline measured by qualified meeting quality
• Partner closely with account executives for strategy alignment
• Demonstrate continuous improvement in call quality and conversion rates
• Handle territory with discipline and accountability

Inside Sales Representative, Enterprise

Machine Learning Engineer

• Utilize AI techniques, including machine learning, deep learning, generative AI, and statistical modeling, to develop and implement solutions for tackling real-world problems
• Apply strong coding skills, analytical abilities, and innovative thinking to quickly understand new domains and transform creative ideas into functional solutions
• Employ statistical and data science methods to make data-driven decisions
• Manipulate large data sets for business insights and drive actionable solutions
• Utilize appropriate methods and approaches to develop practical solutions for the business
• Structure work, frame issues, and produce analyses/ML models/Compound AI systems that answer complex business questions in a pragmatic approach
• Communicate complex data science topics in a clean & simple way to multiple partners and senior leadership
• Collaborate with a global team across different continents to achieve project goals

Machine Learning Engineer III

• Utilize AI techniques, including machine learning, deep learning, generative AI, and statistical modeling, to develop and implement solutions
• Apply strong coding skills, analytical abilities, and innovative thinking
• Employ statistical and data science methods to make data-driven decisions
• Manipulate large data sets for business insights and drive actionable solutions
• Structure work, frame issues, and produce analyses/ML models/Compound AI systems
• Communicate complex data science topics in a clean & simple way to multiple partners and senior leadership
• Collaborate with a global team across different continents to achieve project goals