Army Travel Counselor TEC II – Virtual

American Express Global Business Travel

Travel Consultant specializing in seamless travel management services for federal clients. Responsible for creating and managing travel arrangements for defense & government travelers.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in creating and managing travel arrangements, ensuring adherence to client preferences and standards while providing exceptional customer service. Possesses advanced knowledge of GDS systems, particularly Sabre, and excels in problem-solving and communication.

Highest-signal resume keywords

Travel Consultant ExperienceAdvanced GDS KnowledgeCustomer Service ExcellenceVerbal And Written Communication SkillsTeamwork Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Travel ArrangementsBooking ManagementGDS (Sabre)Problem SolvingReservation Systems

Soft Skills

Customer ServicePositive AttitudeWillingness To LearnTeam CollaborationCommunication Skills

Industry Keywords

Domestic TravelInternational TravelClient StandardsTravel AssignmentsMilitary Experience

About the role

Key responsibilities & impact

Create domestic and international travel arrangements for clients including air, hotel, rail, and ground transportation
Ensure reservations are built according to client standards and preferences
Act as a trusted advisor by offering informed and insightful recommendations
Handle a wide range of bookings from simple to complex bookings
Make changes or solve any issues that might occur during travel assignments

Requirements

What you’ll need

3 or more years' experience working as a Travel Consultant (or 5 years in another customer service industry)
Advanced knowledge of GDS (Sabre)
U.S. citizenship required due to Federal Government contract
A genuine passion for high-quality customer service
Good verbal and written communication skills
Strong teamwork skills
A positive, “can do” attitude
Willingness to learn and grow
Military experience/certifications accepted as a substitute for some requirements

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources
Travel perks available from travel providers