Travel Consultant I

American Express Global Business Travel

Travel Consultant providing seamless travel management services to defense and government travelers. Responsible for outstanding customer service before, during, and after business trips.

Posted 7/6/2026full-timeFort Shafter • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 - $44,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in travel arrangements, ensuring compliance with client standards while providing exceptional customer service. Proficient in communication and collaboration, with a strong willingness to learn and adapt in a team-oriented environment.

Highest-signal resume keywords

Travel ArrangementsCustomer ServiceVerbal CommunicationWritten CommunicationTeamworking Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Travel BookingReservation ManagementBasic MS Office

Soft Skills

Positive AttitudeWillingness to LearnStrong Communication Skills

Certifications & Qualifications

Military Experience/Certifications

Industry Keywords

Client StandardsMulti-Destination BookingsComplex Bookings

About the role

Key responsibilities & impact

Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences.
Act as a trusted advisor by offering informed and insightful recommendations
Handle basic and moderately complex bookings with potentially non-standard and multi-destinations
Raise most complex bookings to more experienced staff
Benefit from comprehensive training by experienced colleagues

Requirements

What you’ll need

English fluent – written and spoken
2nd language a plus
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
Strong teamworking skills
A positive, “can do” attitude
Willingness to learn and grow
Military experience/certifications accepted as a substitute for some requirements
U.S. Citizen required for this role

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support you and your immediate family
Travel perks: deals on flights, hotels, cruises, and car rentals
Access to over 20,000 courses on our learning platform