Travel Consultant I

American Express Global Business Travel

Travel Consultant providing seamless travel management services to defense and government travelers. Responsible for outstanding customer service before, during, and after business trips.

Posted 7/6/2026full-timeFort Shafter • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 - $44,000 per yearWebsite

About the role

Key responsibilities & impact

Create and complete travel arrangements (air, hotel, car, rail)
Ensure reservations are built according to client standards and preferences.
Act as a trusted advisor by offering informed and insightful recommendations
Handle basic and moderately complex bookings with potentially non-standard and multi-destinations
Raise most complex bookings to more experienced staff
Benefit from comprehensive training by experienced colleagues

Requirements

What you’ll need

English fluent – written and spoken
2nd language a plus
Good verbal and written communication skills
Basic MS Office
A genuine passion for high-quality customer service
Strong teamworking skills
A positive, “can do” attitude
Willingness to learn and grow
Military experience/certifications accepted as a substitute for some requirements
U.S. Citizen required for this role

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support you and your immediate family
Travel perks: deals on flights, hotels, cruises, and car rentals
Access to over 20,000 courses on our learning platform

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Travel BookingReservation ManagementBasic MS Office

Soft Skills

Positive AttitudeWillingness to LearnStrong Communication Skills

Certifications

Military Experience/Certifications