Experienced Travel Consultant

American Express Global Business Travel

Travel Consultant advising and arranging travel for corporate business customers. Collaborating within a highly skilled remote team at Amex GBT providing excellent support to clients.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $39,200 - $72,800 per yearWebsite

About the role

Key responsibilities & impact

Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

Requirements

What you’ll need

Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise -Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Flexible to work day, afternoon and evening shifts including weekends

Benefits

Comp & perks

Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support you and your immediate family
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals
Access to over 20,000 courses on our learning platform and leadership courses
Internal promotions and career advancement opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GDS expertiseSabretravel analysisbooking domestic travelbooking international travelcompliance with travel policyservice provider policiesregulatory requirements

Soft Skills

client service excellenceproactive anticipation of needsprofessional communicationattention to detailintegrityproblem resolutionteamworkopenness to feedback