Allegion

Sales

• Drive lead generation, qualification, and sales of service contracts to new and existing customers
• Develop customer relationships in an assigned geographic area
• Promote new account development and maintain active relationships with current customers
• Develop and implement plans, processes, and strategies to improve customer service and increase service revenue
• Deliver and own forecasts and annual sales targets for service contracts
• Maintain technical product knowledge, sales techniques, market trends, and daily sales activity
• Collaborate with local branch operations to deliver service proposals, negotiate pricing, and close time-and-material sales
• Work with Allegion Regional Sales Office to develop relationships and discuss end-user leads
• Identify and partner with new and existing clients to grow the book of business
• Close sales in the designated territory
• Contact prospects through cold calls, email, and social networks
• Deliver sales presentations to business owners and key decision-makers
• Use CRM systems and other technology to manage and track efforts

Service Sales Advisor

Customer Success Manager

• Oversee, design, and continuously optimize automated in-app product onboarding pathways and AI chat support algorithms
• Manage renewals, upsells, and downgrades for Mid-Market customers
• Execute risk mitigation strategies to hit and exceed Net Revenue Retention targets
• Act as the primary human fallback for complex business logic inquiries and critical escalations
• Lead scheduled configuration consultations and deliver tailored feature enablement frameworks
• Optimize platform integration with customer operations
• Analyze self-serve user trends, churn data, and feature gaps
• Recommend product roadmap priorities to Product Leadership
• Design and own a brand-new outbound motion
• Collaborate with product leadership and internal teams on product enhancements and best practices

Customer Success Manager, Solutions

• Drive lead generation, qualification, and sales of service contracts to new and existing customers
• Develop customer relationships in an assigned geographic area
• Promote new account development and maintain active relationships with current customers
• Develop and implement plans, processes, and strategies to improve customer service and increase service revenue
• Own forecasts and annual sales targets for service contracts
• Maintain technical product knowledge, sales techniques, market trends, and daily sales activity
• Work with local branch operations to deliver service proposals, negotiate pricing, and close time-and-material sales
• Work with Allegion Regional Sales Office to develop relationships and leverage end-user leads
• Identify and partner with clients to grow the book of business
• Close sales in the designated territory
• Prospect through cold calls, email, and social networks
• Deliver sales presentations to business owners and key decision-makers
• Use CRM and other technology to manage and track sales efforts

• Drive lead generation, qualification, and sales of service contracts to new and existing customers
• Develop customer relationships in an assigned geographic area
• Promote new account development and maintain relationships with current customers
• Develop and implement plans, processes, and strategies to improve customer service and increase service revenue
• Own forecasts and annual sales targets for service contracts
• Maintain technical product knowledge, sales techniques, market trends, and daily sales activity
• Work with local branch operations to deliver service proposals, negotiate pricing, and close time-and-material sales
• Work with Allegion Regional Sales Office to develop relationships and use end-user leads to drive profitability
• Identify and partner with clients to grow the book of business
• Close sales in the designated territory
• Contact prospects through cold calling, email, and social networks
• Deliver sales presentations to business owners and key decision-makers
• Use CRM systems and other technology to manage and track sales efforts

Account Executive

• Develop and maintain relationships with end users in education, health care, government and other commercial markets
• Influence Allegion market share for commercial hardware and electronic security solutions
• Support end users as a business partner through coordination, demand creation and strategy sessions
• Collaborate with internal specifications and electronics experts and industry stakeholders
• Identify, develop and cultivate relationships with key influencers at targeted end-user facilities
• Manage the sales process through team communication, collaboration and CRM usage
• Implement consultative selling and listening to position appropriate Allegion solutions
• Manage the sales pipeline and prioritize accounts
• Identify new ways to create demand for Allegion solutions
• Maintain strategic understanding of market conditions and competitive advantage
• Attend factory training sessions on mechanical and electronic security solutions
• Maintain industry and territory knowledge by reviewing competitive market data
• Use social networking to remain engaged with industry activity
• Maintain CRM for sales reporting and sales activity communication
• Drive adoption of customer-facing collaboration and integration tools
• Train customers and partners on new and existing products, including Allegion digital tools
• Maintain compliance with Allegion policies, guidelines and procedures

Sales Consultant – End User

Business Operations

• Utilize MDI (Managing Daily Improvement) data to drive improvements
• Drive structured problem solving for sustainable customer improvements
• Collaborate with customer experience, technical support, order management, and sales teams
• Collect, analyze, and manipulate data from business systems
• Lead cross-functional projects in Interaction Quality, Responsiveness, Delivery, and People/Engagement
• Assist with the Business Operations Excellence Roadmap
• Support rollout of MDI and LSW (Leader Standard Work)
• Help integrate technology into business processes
• Learn about Allegion’s Business Operations, Data, and Analytics
• Work closely with leaders
• Contribute to customer-facing process improvements

Summer Intern – Business Process Improvement

Mechanical Engineer

• Contribute to the Mechanical Engineering Competency through design, development, and technical analysis
• Generate, evaluate, analyze, and develop design concepts for components and assemblies
• Support new product requirements and current product improvements
• Work with engineers to ensure appropriate processes, tooling, and equipment are available to manufacture parts
• Learn about electronic locking systems and access control solutions
• Learn differences between residential and commercial security
• Participate in peer reviews on designs
• Use product-development tools such as Creo and MS Project
• Collaborate with project teams and the Mechanical Engineering competency
• Participate in daily and regular team meetings
• Build a foundation for future opportunities with Allegion

Summer Intern – Mechanical Engineering

Sales Development Rep

• Complete the 12-month rotational Sales Development Program
• Participate in a 3-month product and industry training module at the Training Facility in Denver, CO
• Participate in a 2-month rotation with corporate sponsors from non-regional sales teams
• Complete individually assigned projects and present results
• Participate in a 7-month field training rotation across Allegion’s field selling teams
• Coordinate and conduct joint sales calls throughout the assigned sales territory
• Represent Allegion’s product portfolio at local security tradeshows and demonstrate solutions
• Understand customers within the trade area and build relationships with decision makers
• Attend factory and outside product training
• Develop relationships throughout Allegion’s matrixed organization
• Utilize Dynamics CRM, Overtur, and PowerBI data analytics to gather and maintain project information
• Maintain compliance with Allegion policies, guidelines, and procedures
• Transition into a full-time sales role after completing the program

Sales Development Consultant

• Complete the 12-month Sales Development Program
• Participate in a 3-month product and industry training module at the Training Facility in Denver, CO
• Participate in a 2-month rotation with corporate sponsors from non-regional sales teams
• Complete individually assigned projects and present results
• Participate in a 7-month field training rotation across Allegion’s field selling teams
• Coordinate and conduct joint sales calls throughout the assigned sales territory
• Participate in local security tradeshows representing Allegion’s product portfolio and demonstrating solutions
• Understand customers within the trade area and build relationships with decision makers
• Attend required factory and outside product training
• Develop relationships with coworkers throughout the matrixed organization
• Utilize Dynamics CRM, Overtur, and Power BI data analytics to gather and maintain project information
• Maintain awareness of and comply with Allegion policies, guidelines, and procedures
• Transition into a full-time sales role after the final rotation

Digital Marketing

• Lead end-to-end project management of digital marketing campaigns across email, web, and social
• Own governance and usage of Adobe Workfront or similar project management tools across the digital marketing team
• Coordinate digital projects and campaigns for timely execution and adherence to brand guidelines
• Serve as central coordinator between creative, brand, and channel teams
• Collaborate on social media accounts and email nurture programs, including content scheduling and community engagement
• Monitor, analyze, and report on digital and content marketing performance
• Use analytics insights to refine strategies and optimize campaigns
• Track KPIs and demonstrate marketing’s impact on business growth
• Partner with marketing and sales teams to coordinate content, tools, and campaigns that nurture leads and support revenue goals
• Work with brand teams to highlight Allegion and its family of brands’ innovations and value propositions
• Provide guidance to colleagues and partners to ensure high-quality deliverables and organizational alignment
• Develop strategic presentations using storytelling techniques and present to leadership
• Work closely with the Director of Digital Marketing

Digital Marketing Manager

Account Manager

• Support North American and International Distribution Sales Channels
• Work closely with distribution partners
• Handle customer inquiries, sales order maintenance needs, and problem resolution
• Manage orders and ensure strict compliance
• Build positive relationships with assigned North American and International Distributors
• Handle phone calls, emails, web, and fax transactions to support customer satisfaction and Allegion KPIs
• Act as liaison with sales personnel, distributors, and service personnel
• Manage customer communication flow for promotions and product information
• Update, maintain, and analyze customer account profiles
• Take ownership, exercise good judgment, and effect change
• Maintain working knowledge of company products, services, and promotions
• Resolve issues under Allegion guidelines
• Attend meetings to represent the department and company
• Perform detailed order entry for custom doors and service parts
• Respond to inbound calls and email inquiries
• Resolve complaints
• Research and place quality replacement orders
• Maintain attention to detail and meet customer needs

Distributor Relationship Manager

Technician

• Perform service, repair, and preventative maintenance work according to the service program for each customer
• Accurately record work details, productive versus travel time, and parts used for each job
• Stay updated on changes to Stanley equipment and ANSI 156.10 standards
• Maintain company vehicles, tools, and property responsibly
• Manage service-vehicle inventory and maintain an inventory log
• Maintain excellent customer relations and provide high-quality service
• Assist and instruct others in service methods

Automatic Door Service Technician

• Support North American and International Distribution Sales Channels
• Work closely with distribution partners
• Handle customer inquiries, sales order maintenance needs, and problem resolution
• Manage orders and ensure strict compliance
• Build positive relationships with assigned North American and International Distributors
• Handle phone calls, emails, web, and fax transactions to support customer satisfaction and Allegion KPIs
• Act as liaison with sales personnel, distributors, and service personnel
• Manage customer communications regarding promotions and product information
• Update, maintain, and analyze customer account profiles
• Take ownership, exercise good judgment, and effect change
• Maintain working knowledge of company products, services, and promotions
• Resolve issues under Allegion guidelines
• Attend meetings to represent the department and company
• Perform detailed order entry for custom doors and service parts
• Respond to inbound calls and email inquiries
• Resolve complaints
• Research and place quality replacement orders
• Maintain attention to detail and customer needs

• Complete the 12-month Sales Development Program rotational training and development program
• Learn about the industry, Allegion customers, products, and processes
• Participate in a 3-month product and industry training module at the Training Facility in Denver, CO
• Participate in a 2-month rotation with corporate sponsors from non-regional sales teams
• Complete individually assigned projects and present results
• Participate in a 7-month field training rotation with Allegion’s field selling teams
• Coordinate and conduct joint sales calls throughout the assigned sales territory
• Represent Allegion’s product portfolio at local security tradeshows and demonstrate solutions
• Understand customers within the trade area and build relationships with decision makers
• Attend factory and outside product training
• Develop relationships with co-workers throughout the matrixed organization
• Utilize Dynamics CRM, Overtur, and PowerBI data analytics to gather and maintain project information
• Maintain awareness of and compliance with Allegion policies, guidelines, and procedures
• Transition into a full-time sales role after completing the program

Sales Development Program Consultant

• Complete the 12-month Sales Development Program rotational training and development program
• Participate in a 3-month product and industry training module at the Training Facility in Denver, CO
• Participate in a 2-month rotation with corporate sponsors from non-regional sales teams
• Complete individually assigned projects and present results
• Participate in a 7-month field training rotation with Allegion’s field selling teams
• Coordinate and conduct joint sales calls throughout the assigned sales territory
• Represent Allegion’s product portfolio at local security tradeshows and demonstrate solutions
• Learn about customers within the trade area and build relationships with decision makers
• Attend required factory and outside product training
• Develop relationships across Allegion’s matrixed organization
• Utilize Dynamics CRM, Overtur, and PowerBI data analytics to gather and maintain project information
• Maintain awareness of and compliance with Allegion policies, guidelines, and procedures
• Transition into a full-time sales role after completing the program