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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and problem-solving capabilities while driving process improvements and collaborating effectively across teams. Proficient in data analysis and business operations, with a focus on enhancing customer experience and operational excellence.
Highest-signal resume keywords
Data AnalysisProcess ImprovementMicrosoft ExcelPower BICollaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManipulationStructured Problem SolvingMarket ResearchBusiness OperationsCustomer Experience Improvement
Soft Skills
Analytical SkillsCommunication SkillsCollaboration SkillsCooperation
Tools & Technologies
Microsoft ExcelPower BI
Industry Keywords
Managing Daily ImprovementLeader Standard WorkCross-Functional ProjectsBusiness Operations Excellence Roadmap
About the role
Key responsibilities & impact- Utilize MDI (Managing Daily Improvement) data to drive improvements
- Drive structured problem solving for sustainable customer improvements
- Collaborate with customer experience, technical support, order management, and sales teams
- Collect, analyze, and manipulate data from business systems
- Lead cross-functional projects in Interaction Quality, Responsiveness, Delivery, and People/Engagement
- Assist with the Business Operations Excellence Roadmap
- Support rollout of MDI and LSW (Leader Standard Work)
- Help integrate technology into business processes
- Learn about Allegion’s Business Operations, Data, and Analytics
- Work closely with leaders
- Contribute to customer-facing process improvements
Requirements
What you’ll need- Pursuing a bachelor's degree in business, management, technology, or engineering
- Strong analytical and problem-solving skills
- Ability to conduct market research and identify product-improvement opportunities
- Excellent communication and collaboration skills
- Ability to establish successful cooperation with colleagues
- Legally authorized to be employed in the United States
- Must not require employment visa sponsorship
- Proficiency with Microsoft Excel and Power BI
- Interest in Business Operations and Process Improvement
Benefits
Comp & perks- Professional development and skill-building opportunities
- Mentor/mentee relationships
- Allegion-sponsored networking activities
- Clifton Strengths testing and coaching
- Generous paid time off
- Work-life balance culture
- Exposure to Allegion leaders
- Hands-on project experience
- Opportunities to leverage individual strengths
- Diverse, inclusive, and authentic workplace
- Disability accommodations
