Supervisor

• Lead and execute audit engagements for clients in the real estate and construction industries.
• Cultivate and maintain strong client relationships through effective communication.
• Supervise and mentor audit staff, providing guidance on technical issues.
• Implement and uphold quality control procedures to ensure accuracy and consistency in audit deliverables.
• Collaborate with teams across the two locations in California, promoting consistent service delivery.

Audit Senior/Supervisor

• Supervise and lead audit engagements, ensuring adherence to professional standards and timely completion of assignments.
• Conduct risk assessments, plan audit procedures, and oversee the entire audit process.
• Effectively manage and support a hybrid team of auditors, providing guidance, training, and fostering collaboration between in-office and remote team members.
• Serve as a key point of contact for clients, addressing inquiries, providing audit-related guidance, and maintaining strong client relationships.
• Implement and oversee quality control procedures to maintain the accuracy and integrity of audit deliverables.

Audit Supervisor

• Lead and supervise audit engagements, ensuring compliance with professional standards and delivering high-quality service to clients.
• Conduct risk assessments, plan audit procedures, and manage the overall audit process.
• Collaborate with tax and advisory teams to provide holistic financial services to clients.
• Offer insights and recommendations to clients based on audit findings and industry knowledge.
• Cultivate and maintain strong client relationships through effective communication and understanding of client needs.
• Supervise and mentor audit staff, providing guidance on technical issues and fostering a collaborative work environment.
• Effectively communicate and collaborate with team members and clients in a fully remote work environment.

• Monitoring staff and daily recovery efforts.
• Responsible for driving recovery team’s daily productivity, ensuring team is adhering to goals and SLAs.
• Program outreach as required, working with Providers and Networks as needed at the request of team members and Management.
• Effectively collaborates with Management and teams to ensure departmental needs are met.
• Communicates with team to ensure all production goals are clear, understandable, and achievable.
• Work with Leadership to set production goals as needed to meet department expectations.
• Provides feedback coaching and training to team members as required by management.
• Occasional assistance with Audit Concept development and claims review.
• Works with Healthcare Service’s leadership to ensure assigned areas are staffed appropriately to achieve recovery goals.
• Assist in development and revision of team training materials as needed.
• Contribute to development or enhancement or operational and recovery procedures, policies, and tools.
• Advises Leadership of operational training gaps, staff development issues and other observation and areas or opportunity that may involve training.
• Perform other duties as assigned.

Supervisor, HCS Specialty Recovery

• Supervise and manage a team of servicing representatives, including daily workflow oversight and task prioritization.
• Maximize positive customer outcomes while delivering identified customer experience and financial performance targets.
• Ensure delivery of targeted performance metrics and SLAs.
• Monitor account aging, statusing and collection progress, and key performance metrics; address issues and escalate complex scenarios as needed.
• Collaborate with internal partners including Revenue, Finance, Legal, Accounting, and Operations teams.
• Support hiring, onboarding, and continuous improvement initiatives within the team and systems.
• Provide reporting, insights, and recommendations to the Director, Servicing.
• Conduct regular one-on-one meetings, performance coaching, and ongoing training for team members.
• Approve employee timecards and manage attendance and scheduling.

Supervisor, Servicing

• Serve as the primary supervisor and first-line technical resource for corporate travel consultants
• Establish individual and team performance goals
• Develop and maintain systems for tracking and reporting performance metrics and goal achievement
• Act as an on-site trainer and problem-solving resource for team members
• Answer customer calls as needed to support service continuity and quality
• Monitor real-time Telephone Service Factors (TSF)
• Collaborate with the Client Development team to support implementation of new client service programs
• Research and recommend cost-effective tools and resources to enhance team performance
• Create and manage weekly/monthly work schedules
• Work with the Manager of Operations to assess individual team member strengths
• Pursue ongoing professional development through mentorship activities and training programs
• Provide coaching and development support to travel consultants
• Document and manage records of interventions related to service delivery

Supervisor – Corporate Travel Services

• lead and mentor a growing team of Family Services Associates and Seniors.
• collaborate with partners and managers on client engagements, timelines, and deliverables.
• prepare and review trust financial statements on an income tax basis, modified accrual basis, and/or statutory basis.
• oversee the preparation and review of tax returns with a high level of accuracy and due diligence.
• prepare documentation to support tax return calculations.
• review work for technical accuracy and resolve complex accounting and tax issues.
• run quarterly, monthly, and annual reports.
• conduct cash management as needed.
• lead or participate in special client projects as needed.
• communicate appropriately with clients while working on their engagement.
• stay current with relevant tax codes and accounting standards.
• use and maintain systems such as Sage Intacct and Bill.com.
• apply knowledge to real-life situations—thinking outside of the box is encouraged.
• share ideas and opinions with your team.
• attend professional development and training sessions regularly and apply new skills to your work.

Family Services Supervisor

• Develop a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness within our own team
• Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners
• Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment
• Build strong cross-functional relationships and improve coordination across teams
• Establish clear ownership and collaboration models to ensure seamless execution across touch points
• Develop reporting and insights by leveraging data from multiple systems (e.g., Verifiable, Help Scout, Looker, and other tools)
• Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making
• Translate data into clear, actionable insights that drive continuous improvement and influence business decisions

Credentialing and Enrollment Supervisor

• Develop comprehensive project plans for asbestos abatement projects, including timelines, resource allocation, and budget estimates.
• Oversees projects at multiple sites with little to no direct supervision. Projects consist of multidiscipline tasks with integral scheduling components.
• Develop effective asbestos abatement strategies tailored to each project, considering factors such as the type and condition of ACMs, site conditions, and environmental concerns.
• Ensure compliance with all applicable regulations, including OSHA, EPA, and state/local asbestos regulations.
• Lead and supervise a team of asbestos abatement technicians, providing guidance, training, and support as needed.
• Maintain detailed project documentation, including asbestos surveys, work plans, daily progress reports, and waste manifests.
• Directs field personnel, equipment operators, laborers and subcontractors engaged in planning and executing work, interpreting specifications, and coordinating various phases of construction to prevent delay and keep project progress on track.
• Complete required field documentation daily and accurately.
• Ability to understand and recognize contract requirements; and identify potential changed conditions or out of scope items.
• Assist in preparation of cost estimates with appropriate back-up.
• Procures materials and negotiates with vendors/subcontractors.
• Attends site walks, solicits subcontractor quotes, prepares estimates, and assist in submitting proposals.
• Computer skills including Microsoft office suite
• Ability to recognize and initiate efficiency improvements.
• Works directly with senior management to establish long and short term goals.
• Assist in projecting cost to complete and preparation of change order documentation when needed.

Asbestos Supervisor/Superintendent

• Configure and test ANSI 834 files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation.
• Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes.
• Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships.
• Lead a team while maintaining an individual caseload, assisting with workload balancing, coaching, performance reviews, and team-building efforts.
• Lead daily scrum meetings and serve as the first point of escalation for urgent issues.

EDI Supervisor

• The CSR Supervisor is responsible for managing the various aspects of the medical file review process, specifically the intake, turn-around time and the supervision of the Customer Service Representative team.
• Oversight of File Review to ensure that cases are properly notated and are processed timely.
• Provide guidance on cases where there are questions on assignment and process handling.
• Conduct monthly audits on staff to ensure that goals are met and coaching/training is provided when required.
• Provide guidance and resolution to issues brought to the attention of the supervisor.
• Train new team members on case workflow, processes and client specific requirements.
• Conduct one on one meetings with staff for progress meetings and to provide feedback.
• Participate in writing initial and annual reviews of staff members. May provide input into the hiring & firing process.
• Provides updates to clients frequently on cases in progress.
• Responds to clients when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer.
• Ensure proper documentation for complex cases is provided to the client.
• Provide exceptional customer service to clients. ********

Group Health CSR Supervisor

• Serve as the primary supervisor and first-line technical resource for corporate travel consultants
• Establish individual and team performance goals
• Develop and maintain systems for tracking and reporting performance metrics and goal achievement
• Act as an on-site trainer and problem-solving resource for team members
• Monitor real-time Telephone Service Factors (TSF)
• Serve as a technical SME for the Corporate Department
• Create and manage weekly/monthly work schedules
• Deliver ongoing written evaluations of team member performance

• Develop data structure and software applications
• Improve software platforms and systems to support business needs
• Design, test, deploy, improve, and maintain software used internally and externally
• Apply expertise on emerging or existing massive data to create and scale insights
• Develop large-scale models to enhance company efficiency
• Troubleshoot, debug, and upgrade distributed systems
• Produce specifications and determine operational feasibility
• Collaborate with functional teams to integrate software applications
• Manage project requirements and deliverable timelines
• Supervise EDI Analyst I & II
• Telecommuting permitted from within the U.S.

Supervisor – Electronic Data Interchange

• Lead the SCADA team on a day to day basis and provide guidance and prioritization to team members.
• Develop and maintain exhibits for standardizing SCADA and control requirements for PV and BESS projects.
• Perform technical due diligence towards upcoming technologies in energy storage and plant control systems.
• Coordinate with internal and external teams to identify, troubleshoot, and resolve SCADA issues.
• Assist in management of requirements from energy regulatory organizations (CAISO, FERC, NERC etc.)
• Assist in managing site acceptance testing for projects.
• Assist in managing the deliverables related to SCADA and plant communications outlined within the project interconnection agreements, CAISO New Resource Implementation Process, etc.
• Be able to demonstrate understanding of high voltage electrical system operations.
• Communicate with the Operations team and third-party O&M providers to evaluate real-time plant telemetry and control issues.
• Collaborate with SCADA vendors and associated parties for projects towards SCADA design, implementation, and testing.
• Assist in the development of turn-key EPC technical documents and support enforcement of the contract for the project duration.

SCADA Supervisor

• Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
• Provide ongoing performance management, training, and mentorship
• Manage staffing, scheduling, PTO, and time reporting (ADP)
• Step in to support workload during peak or short-staffed periods
• Ensure patients receive medications on time and without barriers
• Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
• Maintain strong working relationships with pharmacy and clinical teams
• Monitor and ensure achievement of service level metrics and quality standards
• Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
• Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams
• Identify and implement operational improvements and best practices
• Support data, analytics, contracting, and special projects
• Provide troubleshooting, guidance, and issue resolution for team members and partners
• Assist with hiring, onboarding, training coordination, and system access setup
• Maintain confidentiality of sensitive patient and business data

Patient Support Supervisor

• Directly lead and manage a team of Patient Engagement team members to ensure timely and accurate refill support to assist patients in obtaining medication
• Proactively manage support in assigned hospitals and/or clinics to ensure patients receive medications on time
• Ensure all service level goals are met and patients receive the highest quality care
• Manage all aspects of ADP, Paid Time Off (PTO), and Time Reports for team members
• Complete audits of team members in supported systems to ensure efficient workflow
• Manage responsiveness to new requests in supported systems
• Provide front-line supervision and ongoing coaching and performance management to the Patient Engagement team
• Monitor and act on all forms of communication between the Patient Engagement team and other clinical teams as needed
• Work with on-site management at hospital partners for any collaboration calls, such as quarterly calls, kick off calls, as needed calls
• Facilitate team meetings which include creating agendas, facilitating meetings, and following up
• Facilitate hospital management meetings which include calls from on-site managers to review status, identify areas for improvement, and areas of success
• Record keeping/notes of all collaboration calls and team meetings
• Provide guidance/assistance/troubleshooting in daily tasks for Patient Engagement team members as requested by team members
• Review and address any concerns with the Patient Engagement team and hospital partners as needed
• Establish efficient workflows between the Patient Engagement team and liaison team via collaboration with clinical integration team and on-site managers
• Provide insight to various teams for growth and development opportunities as needed
• Work with various teams for special projects
• Report on hiring needs based on implementation roll outs
• Assist in interviewing, and onboarding new team members
• Coordinate access requests for new hires
• Coordinate training with Clinical Training Team
• Absorb overflow work in times of short staffing or excess workload
• Investigate research needed for data analytics team and contracting team as needed
• Manage on site pharmacy relations and workflows through some/all of the following: reversal of claims, delivery slips, coordination of care, phone calls
• Use discretion and maintain confidentiality of highly sensitive and private data
• Ability to lead, manage, and motivate team members that are in both remote working environments and/or at on-site Shields hub locations
• Reports to Director or Manager of Patient Engagement
• Support and coordinate after-hour coverage, including occasional weekends during high volume weeks

Supervisor, Patient Engagement

• Directly lead and manage a team of Patient Support Associates to ensure medication adherence through refill management OR timely and accurate prior authorization and financial assistance support to assist patients in obtaining medication.
• Proactively manage support in assigned hospitals and/or clinics to ensure patients receive medications on-time
• Lead and manage a Patient Support team to ensure all service level goals are met and patients receive the highest quality care
• Manage all aspects of ADP, Paid Time Off (PTO), and Time Reports for team members
• Complete audits of team in supported systems required to ensure efficient workflow
• Manage responsiveness to new request in supported systems
• Provide front-line supervision and ongoing coaching and performance management to Patient Support team
• Monitor and acting on all forms of communications between the Patient Support team and other clinical teams as needed
• Work with on-site management at hospital partners for any collaboration calls, such as quarterly calls, kick off calls, as needed calls
• Patient Support team meetings: create agendas, run meeting, follow-up
• Hospital Management meeting: calls with on-site manager to review current status, identify areas for improvement, and areas of success
• Record keeping/notes of all collaboration calls and team meetings
• Provide guidance/assistance/troubleshooting in daily tasks for Patient Support team members as requested by team
• Review and address any concerns with Patient Support team, and hospital partners as needed
• Establish efficient workflows between the Patient Support team and liaison team via collaboration with clinical integration team and on-site managers.
• Provide insight to various teams across company for growth and development opportunities as needed
• Work with various teams for special projects
• Report on hiring needs based on implementation roll outs
• Assist in interviewing, and onboarding new team members
• Coordinate access requests for new hires
• Coordinate training with Clinical Training Team
• Absorb overflow work in times of short staffing or excess workload
• Investigate research needed for data analytics team, contracting team as needed
• Manage on site pharmacy relations and workflows through some/all of the following: reversal of claims, delivery slips, coordination of care, phone calls
• Use discretion and maintain confidentiality of highly sensitive and private data.
• Ability to lead, manage, and motivate team members that are in both remote working environments and/or at on-site Shields hub locations

Prior Authorization Supervisor

• Promote communication, resources and leadership for effective operation of plant scrubbers and dust collection systems
• Coach and develop personnel
• Maintain and improve emission control systems, to include hands on troubleshooting of equipment with technicians
• Ensure operations comply with Federal, State, local and corporate requirements
• Fulfill data handling and reporting requirements
• Control data management and records such as: Operating parameters – dust collectors, dry scrubbers Bag performance Bag test data Air quality data reports
• Assist in maintaining relative documentation needs for the department
• Lead department in safety activities
• Provide training and PPE for direct reports and contractors
• Gather and maintain data to assist in preparing MACT and Title V compliance reports
• Maintain adequate bag supply inventory taking quality and cost into account
• Support plant waste management if needed
• Additional tasks and responsibilities as needed to meet business objectives.

Air Pollution Control Supervisor

• Lead the team that is responsible for implementing new eligibility and claims data integration feeds
• Oversee in-depth data analysis and error reporting to validate new feed performance and troubleshoot errors
• Assist the team with collaboration with external feed providers as they gather technical requirements, map files, test integrations, and resolve issues for new clients
• Lead the continuous improvement of internal tools, documentation, and processes for the feed implementation efforts

See all jobs on JobTailor

Audit Senior/Supervisor

Audit Supervisor

Audit Supervisor

Supervisor, HCS Specialty Recovery

Supervisor, Servicing

Supervisor – Corporate Travel Services

Family Services Supervisor

Credentialing and Enrollment Supervisor

Asbestos Supervisor/Superintendent

EDI Supervisor

Group Health CSR Supervisor

Supervisor – Corporate Travel Services

Supervisor – Electronic Data Interchange

SCADA Supervisor

Patient Support Supervisor

Supervisor, Patient Engagement

Prior Authorization Supervisor

Air Pollution Control Supervisor

Feed Implementation Supervisor