Lead Supervisor – Crisis

Flourish Health

Lead crisis operations for Flourish Health, expanding access to high-quality mental health care for underserved populations. Supervise crisis teams, manage high-acuity cases, and improve scalable response systems.

Posted 8/13/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in crisis management and response, with a focus on leading clinical teams and providing direct patient care. Proficient in developing scalable crisis response workflows and ensuring adherence to safety protocols.

Highest-signal resume keywords

Licensed Mental Health ClinicianCrisis ManagementClinical SupervisionCrisis Response TrainingHigh-Acuity Clinical Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis InterventionDe-Escalation TechniquesCrisis ProtocolsSafety PlanningClinical ExperienceCrisis Care ManagementWorkflow DevelopmentPatient CareSupervision SystemsReal-Time Decision Making

Soft Skills

Strong JudgmentCalm Under PressureDecisiveAdaptabilityTeam Leadership

Certifications & Qualifications

PhDLCSWLPC

Industry Keywords

Crisis OperationsCrisis Response TeamHigh-Risk SituationsClinical TeamsStartup Environment

About the role

Key responsibilities & impact

Lead all crisis operations at Flourish
Manage and supervise the Crisis Response team and Crisis Managers team day to day
Provide real-time supervision and consultation to crisis managers
Oversee active crisis cases and ensure appropriate actions are taken
Serve as the top escalation point for high-risk or complex situations
Make real-time decisions during crisis situations
Ensure staff follow crisis protocols and safety procedures
Establish and maintain supervision systems for crisis work
Review crisis cases and identify improvements
Build and improve scalable crisis response workflows and systems
Train and coach staff on crisis response, de-escalation, and safety planning
Partner with clinical and product teams to improve crisis care delivery across the platform
Provide direct patient care through crisis intervention and/or post-crisis stabilization, including brief stabilization sessions or group support
Step in directly to support high-acuity cases
Report to the VP, Clinical R&D

Requirements

What you’ll need

Independently licensed mental health clinician (PhD, LCSW, LPC, or equivalent)
Eligible for licensure across all 50 states
8+ years of clinical experience after licensure
At least 2+ years leading or managing crisis care or high-acuity clinical teams
Experience supervising clinicians or care teams
Strong judgment in high-risk, fast-moving situations
Calm and decisive under pressure
Comfortable working in a fast-changing startup environment
Must be 18 years or older
Available Monday–Friday, 8:30 a.m.–4:00 p.m. ET

Benefits

Comp & perks

401(k) matching
Home office stipend
Paid time off
Medical, dental, and vision insurance
Attendance at in-person events required 2+ times per year