Revenue Operations

• Develop and implement a comprehensive enablement strategy to support retention, satisfaction, and expansion goals.
• Use learning analytics and CX performance data to measure and improve the effectiveness of enablement programs.
• Partner with Ops and CX leadership to drive initiatives to integrate AI and automation into CX workflows.
• Create, curate, and maintain impactful enablement content for CX teams.
• Deliver engaging workshops, webinars, and training sessions leveraging blended learning techniques.
• Collaborate closely with senior stakeholders across Product, Marketing, Sales, and CX Leadership for strategic alignment.
• Leverage and manage the CX tech stack to drive efficiency and insight.
• Lead strategic enablement initiatives from concept to completion.
• Analyze CX metrics to identify skill gaps and inform continuous improvement strategies.
• Act as a key partner to CX leadership, offering insights and recommendations to optimize customer onboarding and retention strategies.

Revenue Enablement Manager, CX

• Own and administer GTM variable compensation architecture including accelerators and SPIFs across sales, BDRs, CSMs, SAs and the partner team
• Model scenarios to stress test costs and behaviour incentives before plans are finalized
• Partner with finance on commission actuals and with HR on benchmarking against market data
• Own the plan roll out with the people team and GTM leadership
• Work with sales enablement to ensure reps have a clear path to OTE
• Partner with finance and GTM leadership to model headcount unlock criteria
• Serve as the RevOps lead on all post-close GTM integration items
• Track integration milestones and surface risks to RevOps leadership

RevOps – Compensation, GTM Integration

• Lead a team of Analysts focused on driving insights to key business problems through data visualization
• Collaborate with other leaders to develop a strong understanding of key business priorities
• Provide thought-partnership to other ROPS teams

Manager, Revenue Operations

• Deliver efficient and effective accounts receivable services on behalf of member clients to optimize reimbursement outcomes.
• Support OCHIN’s revenue cycle performance indicators to ensure the financial health of both clients and the organization.
• Take ownership of project deliverables by tracking progress, monitoring team member responsibilities, and ensuring all deadlines are met.
• Monitor and analyze billing trends to identify potential impacts on key performance indicators (KPIs).
• Collaborate with Billing Specialists to ensure accurate and timely processing of patient claims across various payer types.

Revenue Operations Partner – Billing

• Own Tableau’s global revenue performance across new business, expansion, and renewals
• Define and execute a multi-year commercial strategy
• Drive Tableau’s unified global specialist sales motion
• Serve as the executive sponsor for Tableau’s largest customers globally
• Partner closely with Tableau Product leadership

EVP, Chief Revenue Officer

• Own and optimize HubSpot and other GTM systems
• Build and maintain dashboards, reporting, and KPI tracking
• Develop forecasting processes and pipeline visibility
• Improve lead routing, territory management, and account ownership rules
• Partner with leadership on revenue planning and performance analysis
• Identify bottlenecks throughout the sales funnel and implement improvements
• Support compensation tracking and commission calculations
• Manage integrations between CRM, marketing automation, sales engagement, and AI tools
• Create and maintain process documentation and sales playbooks
• Drive data hygiene and CRM governance across the organization
• Support onboarding and enablement initiatives for SDRs and AEs

Revenue Operations Manager

• Audit current GTM stack (Attio CRM, outbound tools, internal workflows) and flag gaps or broken connections
• Connect and configure tools so data flows correctly between CRM, outbound, and reporting layers
• Build dashboards and reports that give leadership visibility into pipeline health, experiment results, and rep activity — without needing to pull it manually
• Set up automations to reduce manual ops work (lead routing, status updates, Slack alerts, etc.)
• Write clear documentation so the team can maintain what you build
• Flag any data quality issues and help define naming conventions, lifecycle stages, field standards

GTM, Revenue Operations – Contract

• Lead our Sales Strategy and Revenue Analytics pillars
• Own the foundation the GTM org runs on: operating model, territory and coverage design
• Build and own the forecasting process across bookings, renewals, and consumption
• Run the QBR, WBR, and planning forums that keep the GTM organization aligned
• Define and execute a consistent sales process across account planning

Director, Revenue Strategy, Analytics

• Partner with Sales, Marketing, Customer Success, and Finance to support alignment across the revenue lifecycle
• Support alignment of workflows, KPIs, and operational processes across teams
• Identify and resolve process gaps across the lead‑to‑cash lifecycle
• Support and coordinate forecasting cadence, pipeline tracking, and reporting accuracy
• Maintain pipeline hygiene standards and tracking discipline
• Support reporting needs for leadership, including QBRs and performance tracking
• Identify trends and opportunities to improve pipeline visibility and conversion
• Administer and optimize CRM and revenue tech stack (Salesforce or equivalent)
• Support implementation of automation to improve reporting, workflows, and data integrity
• Ensure accuracy, consistency, and usability of data across systems
• Reduce manual processes through workflow improvements and automation
• Document and improve sales and customer lifecycle processes
• Support standardization of onboarding, billing, and contract workflows
• Maintain process documentation and identify opportunities to improve efficiency
• Lead execution of key RevOps initiatives (system improvements, process changes, automation rollout)
• Partner with Finance on pipeline reporting and forecasting support
• Collaborate with Product, PMO, and GTM teams to improve operational effectiveness

Senior Revenue Operations Manager

• Support annual planning cycles by developing and maintaining segmentation models, territory designs & compensation plans — translating business strategy into actionable coverage plans that align with Cribl's go-to-market motion
• Serve as a strategic advisor to Sales VPs by conducting regular business reviews, diagnosing pipeline generation & health opportunities, and recommending data-backed action plans
• Support and maintain dashboards and reports in Salesforce, Gong & Omni to surface key metrics, trends, and business insights
• Identify and drive improvements to CRM workflows, data quality, and Revenue tools to reduce friction and increase rep productivity
• Maintain the integrity of account, opportunity, and territory data in Salesforce, ensuring alignment with segmentation strategy and rules of engagement (ROEs)
• Work cross-functionally with Sales, Finance, Marketing, and People teams to support GTM planning initiatives and operationalize key decisions.
• We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours

Senior Revenue Operations Analyst

• Drive Winning Proposals
• - Lead the end-to-end management of RFPs and RFIs, ensuring high-quality, accurate, and timely submissions.
• - Collaborate with subject matter experts across the organization to develop compelling, differentiated responses.
• - Create tailored executive summaries, value propositions, and proposal content that align with each client's unique challenges and goals.
• Enable Revenue Growth
• - Serve as a strategic partner to Account Executives and Sales Leadership throughout the customer lifecycle.
• - Support both new business opportunities and client retention efforts through customized content, proposals, and sales materials.
• - Develop account-specific messaging that aligns Quest's solutions with each organization's business objectives.
• Customize Sales Content & Presentations
• - Create customized presentations, executive summaries, ROI frameworks, solution overviews, and opportunity-specific materials.
• - Partner with sales teams to tailor product demonstrations and client-facing narratives to address prospect needs, regulatory requirements, and operational goals.
• - Translate core marketing messages into targeted, buyer-specific content.
• Optimize Sales Effectiveness
• - Maintain and continuously improve proposal content libraries, response databases, and sales enablement resources.
• - Evaluate and implement AI-powered proposal and content management tools to improve efficiency and consistency.
• - Support knowledge sharing and best practices across revenue-generating teams.
• Deliver Actionable Insights
• - Conduct win/loss analysis to identify trends, competitive insights, and opportunities for improvement.
• - Track proposal performance, response effectiveness, and engagement metrics.
• - Provide recommendations that strengthen positioning, messaging, and go-to-market strategies.

Sales Revenue Enablement Specialist

• Own the end-to-end design, implementation, and refinement of enablement programs that align with business goals and drive team effectiveness.
• Establish and maintain scalable enablement processes, ensuring consistency and efficiency across teams.
• Lead a team of US-based enablement professionals that support go-to-market and product enablement for NORAM K12, Higher Ed, and Business & Government sectors.
• Drive the adoption of our customer journey methodology, WinningByDesign by reinforcing key concepts in product and professional development enablement programs. Partner directly with sales and CX leaders to ensure the methodology is foundational to coaching practice and top of mind for leader and peer-led professional development activities.
• Support the implementation and adoption of existing productivity tools (e.g. SalesForce.com, Clari, GainSight) and new go-to-market tools when applicable.
• Collaborate with global teammates (enablement, revenue operations, sales/success leadership, product marketing, product specialists, and marketing) on project priority, delivery method, and the scheduling of enablement initiatives.
• Support and participate in the maintenance, curation, and update of playbooks, enablement program content, courses, and pathways.
• Partner with the Sr. Director of Revenue Enablement to align enablement strategy with Instructure OKRs and consistency across our global enablement activities
• Utilize data-driven insights and analytics to assess program effectiveness and drive strategic programs.
• Contribute to the planning and execution of sales kickoff events to align teams on goals, strategies, and product updates.
• Stay current on industry best practices, trends, and emerging technologies to continuously optimize enablement strategies.

Director, Revenue Enablement

• Own the AI-enabled revenue forecast model. Integrate pipeline, capacity, and enrollment data across all channels to directly drive development team goal-setting and performance tracking.
• Synthesize inputs from program, finance, partnerships, and development teams into executive-ready projections and strategic decision materials for leadership.
• Monitor actuals versus forecasts, surfacing variances early with clear data-driven explanations and actionable next steps.
• Maintain executive dashboards to provide leadership with a real-time, transparent view of overall revenue health.
• Support the Managing Director on pricing and packaging analysis by executing data modeling and preparing high-stakes materials for leadership and partner conversations.
• Serve as the operational link between operations and finance, ensuring all revenue sources are modeled accurately in the forecast.
• Manage compliance requirements across all revenue sources—to ensure we are compliant with all revenue producing partnerships and funders.
• Monitor program completion rates against deliverables in philanthropic and corporate contracts, flagging variances early to protect funder and partner relationships.
• Partner with the Learner Financing Specialist and finance team to unify financing data, compliance status, and learner outcomes into a single, cohesive view of revenue health.
• Own day-to-day governance of Salesforce as the system of record for partner pipeline and revenue — enforcing data entry standards, not just using the tool
• Monitor funder/partner health indicators and flag at-risk relationships before they affect the forecast
• Support the grant renewal process by ensuring renewal timelines, contract terms, and partner status are tracked proactively and accurately
• Continuously improve the CRM as a forecasting input, identifying gaps between what the data says and what the organization actually knows so as to reduce toil for the Development and Partnership Teams.
• Coordinate cross-functionally to pressure-test learner volume, learner performance against program schedule and partnerships commitments.
• Prepare regular revenue reports and forecasting summaries that can be shared directly to leadership team.
• Translate complex analytical findings into clear, accessible insights for non-technical stakeholders across the organization.

• Partner with Revenue leadership to drive annual planning, territory design, capacity modeling, quota setting, and revenue target planning.
• Own forecasting and performance analysis across bookings, renewals, expansion, and overall revenue attainment.
• Develop reporting, dashboards, and business insights that enable data-driven decision-making and improve forecast accuracy.
• Optimize revenue processes, systems, and workflows across the GTM organization, ensuring teams can efficiently generate, manage, and close pipeline.
• Partner with Sales, Marketing, and Business Systems teams to improve lead management, territory coverage, account assignment, opportunity management, and overall seller productivity.
• Evaluate and enhance the GTM technology stack, identifying opportunities for automation, process simplification, and improved data quality.
• Identify opportunities to improve revenue performance, productivity, and operational efficiency across the customer lifecycle.
• Lead compensation design and analysis to ensure incentives align with company objectives and drive desired behaviors.
• Drive strategic GTM initiatives and cross-functional projects that support growth and operational scale.
• Establish and monitor KPIs, providing actionable recommendations to Revenue leadership.
• Serve as a trusted advisor to stakeholders across Revenue, Finance, Marketing, Customer Success, and Business Systems.

• The VP, Sales Enablement & GTM Strategy is responsible for maximizing revenue productivity and driving execution excellence across Trustwell’s go-to-market organization.
• This leader serves as a strategic partner to the Chief Revenue Officer and is accountable for ensuring sales teams have the processes, training, methodologies, content, tools, and operational discipline required to consistently achieve revenue objectives.
• This role owns sales enablement, onboarding, sales readiness, forecast governance, GTM program execution, product launch readiness, performance management frameworks, and strategic revenue initiatives.
• Working closely with Revenue Operations, Marketing, Product Management, Customer Success, and Sales Leadership, this individual will translate company strategy into repeatable programs that improve effectiveness across the entire customer lifecycle.

Vice President, Revenue Enablement & GTM Strategy

• Own sales training and rep efficiency: The core of this role. Design and lead onboarding, ramp, and continuous-development programs for BDRs, AEs, and CSMs, with clear competency models and time-to-productivity targets. Measurably improve how fast and how well reps perform.
• Build EverTrue's revenue enablement function from the ground up: Strategy, programs, content, and infrastructure — in direct partnership with the SVP of Sales and broader GTM leadership.
• Lead post-acquisition unification: Bring multiple products, sales motions, and personas onto a common methodology, message, and qualification framework, and drive consistent adoption across the revenue organization.
• Define EverTrue's AI-enabled selling strategy: Put our investment in enterprise Claude, Gong, and ChurnZero to work — identify and roll out the AI tools and workflows that make reps more productive, and build AI skills into onboarding and ongoing training.
• Enable leaders, not just reps: Equip BDR, AE, and CSM managers and senior leaders to coach effectively, inspect pipeline, and reinforce the right behaviors.
• Own GTM launch readiness: Partner with Product and Product Marketing so every customer-facing team can confidently position, sell, and support new offerings the moment they launch.
• Own the metrics that prove impact: Ramp time, win rate, pipeline conversion, quota attainment, net retention, and expansion — and report enablement's contribution to executive leadership.
• Own the enablement ecosystem: The content library (battlecards, playbooks, competitive intelligence, FAQs), the tech stack (LMS, Gong, ChurnZero, CRM workflows), and the governance that keeps it accurate. Make build/buy decisions and manage vendor relationships and budget.
• Run a continuous feedback loop: With the field to find gaps, prioritize the roadmap, and improve over time.

• lead our revenue growth team
• support the pivot into high-growth M&E sub-segments, including Gaming, OTT/Streaming services, Sports Betting, Parks & Resorts, and Creator Economy platforms
• oversee marketing, partner alliances, and sales into new logos
• set the sales and marketing strategy and executing against it
• individual sales as a part of the responsibility

Chief Revenue Officer

• Maintain and administer Sona's GTM data model day to day: properties, objects, associations and lifecycle stages across HubSpot and connected systems, under the direction of the Head of RevOps
• Build and maintain integrations between GTM platforms (HubSpot, Gong, Lemlist, Sales Navigator, Cognism, Planhat, and others), ensuring data flows reliably and bi-directionally where needed
• Enforce data quality standards across the CRM: deduplication, enrichment, validation rules, and ongoing hygiene programmes to keep our contact, company, and deal data trustworthy
• Design and maintain reporting infrastructure: dashboards, custom reports, and data views that give revenue leaders accurate, timely visibility into pipeline, conversion, and attribution
• Build and manage workflow automations in HubSpot and n8n that reduce manual work for the commercial team while maintaining data integrity
• Support the development of a reliable data foundation that AI tools and agents can build on, working closely with the Growth AI Engineer to ensure systems are structured for programmatic access
• Document system architecture, data dictionaries, integration maps, and operational standards so the team can scale without tribal knowledge
• Troubleshoot and resolve system issues, integration failures, and data discrepancies quickly and methodically
• Evaluate and onboard new GTM tools as needs evolve, managing vendor relationships and technical implementation

Revenue Operations Analyst

• Own the revenue operating rhythm: build and maintain ELT materials, run bi-weekly pipeline reviews, and produce weekly revenue reports with week-over-week trend analysis
• Manage Salesforce as the source of truth: build reports and dashboards, track pipeline velocity, and flag stalled accounts, slipping close dates, and declining activity before they become surprises
• Translate data into insights: create analysis using our structured data and synthesize reporting into a clear narrative and recommendation for the CRO and sales leadership
• Own the full sales cadence: preview decks before major calls, keep teams accountable to update materials on time, and ensure the revenue org runs without gaps
• Lead go-to-market research on a monthly/quarterly basis: conduct TAM analysis for new market motions, segment prospects, and map who's already been contacted against new ideal customer profiles
• Build client dossiers ahead of strategic meetings: structured research packets on key accounts (especially publicly traded carriers) to support sales leaders in high-impact interactions
• Iterate on pricing models with Finance: develop a rigorous framework for annuities and life insurance pricing, including benchmarking against market data
• Build a consolidated forecast view: combine pipeline data, inputs from our TPA Services team, and any other reporting sources into a single coherent picture with a human-readable summary
• Automate the recurring work: identify activities and workflows that can be automated and implement scalable automations to drive efficiency

• Partner closely with Customer Success leadership to build and scale operational processes that support onboarding, retention, renewals, and customer growth.
• Develop and maintain reporting, dashboards, and performance metrics that provide visibility into key customer success KPIs such as retention, expansion, customer health, and adoption.
• Lead cross-functional initiatives that improve the post-sales customer journey, collaborating with teams across Revenue Operations, Sales, Product, Finance, and Data.
• Own and optimize the Customer Success technology stack, ensuring strong data integrity and effective workflows across systems such as Salesforce, customer success platforms, and BI tools.
• Write and analyze SQL queries to extract, validate, and model data that drives business decisions and operational improvements.
• Drive initiatives forward with a founder mentality: take ownership, push projects to completion, proactively solve problems, and make decisions with minimal instruction.
• Identify opportunities to improve operational efficiency through automation, process improvements, and new tooling that enables the Customer Success organization to scale.

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