Revenue Strategist Manager, Renewals

GitLab

Renewals Strategy Manager at GitLab optimizing customer retention through data and analytics. Collaborating across teams to enhance renewal processes and customer insights.

Posted 7/23/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $126,400 - $213,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in renewal sales processes, customer success, and revenue operations, with a strong focus on data-driven decision-making and strategic project management. Proficient in utilizing advanced analytics and business intelligence tools to drive operational efficiency and improve renewal outcomes.

Highest-signal resume keywords

Renewals Sales ProcessSaaS Renewal ForecastingAdvanced Salesforce SkillsQuantitative Analysis Using SQLBusiness Intelligence Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewal Health Scoring ModelsPipeline AnalysisData ModelingTrend AnalysisPerformance Tracking

Soft Skills

Effective CommunicationInfluencing Without AuthorityCross-Functional Project ManagementCollaborative Relationship Building

Tools & Technologies

SalesforceTableauSisenseSnowflakeLookerGleanClaude

Industry Keywords

Customer SuccessRevenue OperationsPredictive AnalyticsOperational EfficiencyRecurring Revenue

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends, gaps, and opportunities.
Drive the global renewal forecasting process, improving accuracy by integrating customer health insights and predictive analytics.
Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.
Translate churn attribution, expansion patterns, and renewal performance data into clear insights and action plans for Customer Success and Renewals leadership.
Identify, design, and implement process improvements and automation that enhance data quality, reduce manual effort, and increase operational efficiency.
Partner with Revenue Operations, Sales Operations, IT, and CX teams to improve systems, data flows, and reporting that support scalable renewals motions.
Create and deliver regular business reviews, dashboards, and presentations that clearly communicate renewal performance and recommendations to senior stakeholders.
Champion a data-driven culture within the Renewals organization by sharing best practices, setting analytical standards, and supporting adoption of new tools and workflows.

Requirements

What you’ll need

Extensive experience in the renewals sales end to end processes, customer success, revenue operations, and strategy and analytics roles where you have supported go-to-market teams.
Background driving strategic projects that improved renewal, retention, and expansion outcomes in a recurring revenue or SaaS environment.
Proficiency in SaaS, Self-Managed and Consumption renewal forecasting, pipeline analysis, and business analytics, including translating data into clear business recommendations.
Advanced Salesforce skills, including building complex reports, dashboards, custom report types, and calculated fields.
Hands-on experience with business intelligence tools such as Tableau, Sisense, Snowflake, Looker, or similar platforms as well as AI Tools such as Glean & Claude
Strong quantitative analysis skills using SQL and Excel or Google Sheets for data modeling, trend analysis, and performance tracking.
Effective communication skills with the ability to present complex analysis to senior leadership in a clear, actionable way.
Ability to influence without direct authority, manage cross-functional projects, and build collaborative relationships across teams and regions, with openness to candidates who bring transferable skills from adjacent domains.

Benefits

Comp & perks

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support