GitLab

Manager

• Manage a pipeline of commercial agreements across varying levels of complexity and stakeholder needs.
• Draft subscription agreements, artificial intelligence terms, regulatory annexes, professional services agreements, non-disclosure agreements, and related commercial documents.
• Negotiate contract terms directly with customer counterparts in a way that supports deal progress and protects GitLab's legal and business interests.
• Collaborate with sales teams and internal stakeholders to provide clear, timely guidance on contracting questions throughout the deal cycle.
• Assess contractual risk across your caseload and translate legal issues into practical options and recommendations for the business.
• Support sales enablement by creating practical guidance and helping sales team members understand and navigate contract terms.
• Maintain and improve team playbooks, templates, and process documentation to support consistent, scalable contracting practices.

Senior Contract Manager, Commercial

Developer Relations

• Provide hands-on engineering contributions and technical leadership across six Developer Experience teams, jumping in to unblock critical work or accelerate high-impact initiatives
• Partner with engineering teams across GitLab to identify pain points, gather feedback, and translate day-to-day frustrations into actionable improvements for the Developer Experience roadmap
• Help us modernize our testing to support GitLab's growth—ensuring engineers have fast, reliable tools that catch issues early without slowing them down
• Reduce merge and CI friction by building workflows that deliver fast, actionable feedback—helping engineers iterate confidently and ship faster
• Collaborate with Platform, Product, and Infrastructure teams to identify and eliminate the architectural and process friction that slows down development
• Foster a culture of continuous learning, inclusion, and improvement—where great developer experience is a shared value across the organization

Staff Backend Engineer – Developer Experience

Affiliate Manager

• Own day-to-day executive operations for GitLab’s CTO by anticipating needs, managing priorities, and ensuring the right information, people, and decisions come together at the right time.
• Manage complex calendars with proactive optimization: protect focus blocks, resolve conflicts across time zones, and pre-stage briefing materials.
• Manage inbound requests and triage on behalf of the CTO.
• Own and drive the CTO’s Rhythm of Business (ROB) end-to-end.
• Independently identify when meetings or cycles are off-track on prep or follow-up and course-correct without being prompted.
• Coordinate cross-functionally with other EBAs and Chiefs of Staff across the executive team.
• Proactively align with account teams, Solution Architects, CSMs, and other GTM stakeholders.
• After customer and partner meetings, capture commitments and ensure follow-ups are routed and tracked.
• Own and drive an engagement and “people and culture” plan for the CTO’s org.
• Ghost-write internal comms in the CTO’s voice.
• Independently organize and execute org-wide events and offsites.
• Serve as a routing layer for the CTO’s org.
• Use AI tools extensively to automate routine tasks.
• Coordinate end-to-end travel logistics.

Staff Executive Business Partner

Account Executive

• Manage the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Build and maintain strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Run effective discovery meetings to uncover business pain, quantify impact, and align GitLab’s value proposition with executive-level priorities
• Navigate complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Develop and execute strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs
• Apply GitLab’s sales methodologies, including MEDDPICC and Command of the Message, to qualify pipeline, support healthy deal progress, and maintain predictable forecasting
• Maintain consistent Salesforce practices with detailed account notes, use cases, and competitive insights that support accurate forecasting and continuous improvement

New Business Account Executive, Illinois & Indiana

Backend Engineer

• Implement well-scoped backend features across the Add-On's supply chain security product, including package policy integrations, ingestion pipeline improvements, signing and verification support, and reliability-focused work, delivering maintainable code on agreed timelines and meeting team-defined delivery commitments.
• Build and maintain integrations between Add-On functionality and GitLab's existing software composition analysis scanning infrastructure so findings appear consistently and accurately in merge request security reports, reducing integration issues and supporting a reliable user experience.
• Write and maintain comprehensive automated test coverage, including RSpec and integration tests, to improve test reliability, reduce regressions, and support safe, consistent releases as the codebase grows.
• Take on work across multiple feature areas as priorities evolve, contributing as a generalist where the team needs support most.
• Participate actively in code review by giving thoughtful, actionable feedback and incorporating feedback constructively into your own work to help maintain code quality and reduce rework.
• Contribute clear internal documentation for the features and behavior you ship so teammates can support, extend, and troubleshoot the product effectively.
• Coordinate with adjacent Software Supply Chain Security teams, including Dependency Firewall and Malware Database, as the Add-On brings together capabilities from across GitLab, helping deliver aligned functionality and smoother cross-team execution.
• Collaborate effectively in an async-first environment across global time zones, including occasional off-hours overlap when needed, to keep work moving and decisions documented clearly.

Intermediate Backend Engineer, SSCS – Supply Chain

• Implement well-scoped backend features across the AI Governance product area, including event normalization utilities, storage layer enhancements, API endpoint additions, export support, and registry integrations, delivering production-ready work that ships on schedule.
• Build and maintain automated test coverage for your work using RSpec or equivalent tools to improve reliability and support safe, consistent releases.
• Grow your knowledge of AI governance, agent-related product architecture, and integration patterns through hands-on delivery and teamwork so you can contribute more effectively as the roadmap evolves.
• Work closely with senior and staff engineers to deliver solutions that are reliable, maintainable, and aligned with the product direction and release goals.
• Work asynchronously with cross-functional partners and nearby engineering teams working on related governance and AI capabilities to help maintain smooth delivery across teams.
• Take ownership of your scoped work and deliver with a high level of follow-through in a fast-moving product area, closing tasks with clear status updates and consistent execution.

Intermediate Backend Engineer, AI Governance

Paralegal

• Lead complex e-discovery matters and strategic legal operations projects as the directly responsible individual.
• Operate GitLab's e-discovery program, including legal holds, data preservation, and cross-source collection across multi-custodian matters and cloud-native environments.
• Prepare and review legal responses, including subpoena responses, discovery materials, and case documentation, at the direction of counsel.
• Develop and refine processes, playbooks, and knowledge bases that improve consistency and governance across legal operations.
• Collaborate with stakeholders across Legal, IT, and Information Security to coordinate preservation, collection, and response workflows.
• Communicate legal risk and business considerations to senior leadership in a clear, practical way.
• Support litigation and dispute resolution work by organizing information, tracking requests, and helping teams execute against defined processes.

Senior Paralegal, Risk Management – Dispute Resolution

Security Engineer

• Incident Command & Crisis Leadership: Serve as the primary Incident Commander for critical and complex security events across GitLab.com and corporate infrastructure, providing decisive leadership during high-stress situations
• Cross-Functional Coordination: Orchestrate response efforts across Security Operations, Infrastructure, Legal, Engineering, Product, and executive stakeholders, maintaining clear communication streams and unified action plans
• Technical Collaboration Leadership: Lead technical calls and/or establish effective async collaboration during incidents, managing participant contributions, keeping discussions focused, and ensuring efficient progress toward resolution
• Blameless Post-Incident Reviews: Conduct comprehensive post-incident reviews and retrospectives, driving the creation of action items, process improvements, and systemic enhancements
• Playbook Development: Design, maintain, and continuously improve incident response playbooks, runbooks, and standard operating procedures for various incident scenarios in conjunction with SIRT engineers
• Process Engineering: Build and refine incident command frameworks, communication protocols, and escalation procedures that scale across a global, all-remote organization
• Training & Mentorship: Develop and deliver incident command training programs, mentor incident commanders at various levels, and build organizational muscle memory for effective incident response
• Stakeholder Communication: Translate technical incident details into clear, actionable communications for executive leadership, customers, and internal stakeholders
• Automation & Tooling: Identify opportunities for automation in incident response workflows and collaborate with engineering teams to build tools that enhance incident management capabilities
• Threat Landscape Awareness: Maintain deep understanding of current threat actors, attack vectors, and security trends to inform incident response preparedness

Principal Cybersecurity Incident Manager

Chief Technology Officer

• Engage with customers in a technical consulting and advisory role during the pre-sales process, providing technical assistance and strategic guidance.
• Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic public sector opportunities, including new and growth accounts.
• Build and maintain relationships with customer leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects.
• Partner with the marketing team to develop content and support media engagement opportunities that increase awareness of GitLab in the public sector market.
• Educate customers on the value of the GitLab platform and related technologies, and support conversations across multiple levels of the organization to help enable successful deployment.
• Assist with requests for information and responses related to government publications and public-private partnership opportunities.
• Participate in and contribute to working groups connected to government publications, standards, and demonstrations.
• Curate and communicate public sector field feedback, collaborate on prioritization with marketing and product teams, and contribute to sales strategy, playbooks, enablement, and reusable technical content for the field (podcasts, etc).

Field CTO, Public Sector

Data Analyst

• Build and maintain executive-facing scorecards, go-to-market performance views, and new-customer reporting that connect pipeline, bookings, and product usage signals into targets-versus-actuals tracking by motion.
• Design performant, reusable Tableau Cloud data sources and help shape the underlying dbt models so reporting layers are stable, governed, and aligned to single-source-of-truth patterns.
• Collaborate with Analytics Engineering and Data Engineering to improve dbt models that support reliable, scalable reporting for business stakeholders.
• Document metric logic, data lineage, and Tableau usage patterns in the handbook so stakeholders can understand how data products are built and used.
• Implement and monitor data quality checks and reconciliations across Snowflake, Salesforce, and other go-to-market systems to strengthen trust in company-level reporting.
• Partner with Revenue Operations, Finance, and go-to-market analysts and stakeholders to define questions, align on metric definitions and pacing logic, and deliver dashboards and deep-dive analyses.
• Present insights in a clear, actionable way for both operational and executive audiences so teams can make better decisions faster.
• Share best practices in SQL, data visualization, and go-to-market analytics, including code reviews and pairing support on high-priority dashboards.

Senior Data Analyst, Enterprise Analytics

Solutions Engineer

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
• Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.
• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.
• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Senior Solutions Architect

Engineering Manager

• Guide a distributed team of frontend, backend, and AI engineers working on the Workflow Catalog to deliver roadmap commitments on schedule.
• Coach engineers through feedback, enablement, and clear expectations to improve performance, growth, and retention across the team.
• Work with product and UX counterparts to define requirements and deliver AI features that address customer needs and improve adoption.
• Participate in technical design discussions and contribute engineering judgment to build scalable, reliable systems that support AI agents running at scale.
• Remove blockers, create clarity, and help the team maintain steady delivery in a fast-moving environment.
• Coordinate execution across planning, development, and delivery to improve predictability, delivery speed, and quality.
• Promote a team culture grounded in inclusion, curiosity, technical craft, and continuous delivery to strengthen collaboration and engineering excellence.
• Work with teams across GitLab’s AI space to enable the broader Duo Agent Platform and ship aligned AI capabilities across the product.

Engineering Manager, AI Engineering – Workflow Catalog

Salesforce Administrator

• Lead and mentor a team of Salesforce engineers, supporting career growth through coaching, feedback, and hands-on guidance.
• Drive the architectural vision and technical roadmap for GitLab's Salesforce platform and integrated go-to-market applications, with a focus on scalability, performance, security, and compliance.
• Champion the integration of AI-native solutions within operations and go-to-market systems and within engineering workflows to improve efficiency and unlock new capabilities.
• Partner with cross-functional stakeholders (Sales, Marketing, Customer Experience, and Operations) to translate business needs into a prioritized engineering backlog and delivery plan.
• Provide technical leadership on complex challenges by contributing to solution design, reviewing code, and guiding implementation across the Salesforce ecosystem.
• Own operational excellence for the team, including sprint planning, capacity management, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices, including source control, continuous integration and continuous deployment, release management, code quality, and platform governance.
• Lead large-scale programs and integrations across Salesforce and other key business systems, introducing automation and process improvements to help GitLab scale.

Salesforce Manager, CRM Systems

• Conduct deep customer discovery to understand business goals, technical constraints, and organizational dynamics, and translate them into clear problem statements and a prioritized use case plan for GitLab Duo Agent Platform.
• Partner with customer stakeholders across engineering, security, compliance, and business teams to align on success criteria, milestones, and adoption strategy for AI workflows in production.
• Design, build, and deploy production-ready GitLab Duo Agent Platform solutions, including Custom Agents, Custom Flows, and CI/CD integrations that map to validated customer use cases.
• Embed with customer engineering teams to deliver hands-on implementations end-to-end, from prototype to production rollout, troubleshooting, and optimization.
• Configure and integrate platform foundations such as runners, network access, runtime sandboxing, GitLab APIs (REST and GraphQL), and AI governance controls (for example, role-based access control and model policies) to meet enterprise requirements.
• Measure and communicate impact using DORA (DevOps Research and Assessment) metrics, AI Impact Analytics, and Value Stream Analytics, and use those insights to guide iteration and expansion of successful use cases.
• Codify repeatable deployment patterns, reusable assets, and lessons learned, contributing back to GitLab through documentation, accelerators, and product feedback informed by field experience.
• Travel up to 50% for customer site engagements and company onsite events to support delivery, onboarding, and stakeholder alignment.

Senior Technical Architect – AI

Sales

• Leads major ecosystem partner initiatives, develops long-term strategic plans for ecosystem partner growth.
• Extensive communication both internally at senior levels and externally with major partners.
• Influencing key strategic decisions and ecosystem partner performance.
• Coordinate/facilitate the involvement of GitLab team members, including sales leadership, support, etc. as needed to ensure meeting sales targets and ecosystem sales objectives.
• Build, maintain, and manage relationships with the Gitlab field sales organization.
• Proactively engage with GitLab AEs, ASMs and geo leadership.
• Work closely with local System Integrators, Solution providers, Managed Services Partners and Hyperscalers (AWS & Google).
• Design and execute comprehensive joint business plans with partners, including detailed partner account mapping, go-to-market strategies, and governance models to ensure a robust and mutually beneficial relationship.
• Identify and support regional-specific demand generation/pipeline building activities with strategic partners.
• Contribute to quarterly business reviews (QBRs) within your assigned territory.
• Participate in annual planning within the Ecosystem organization.
• Provide cloud-related weekly forecasts and/or progress reports.
• Prepare presentations, territory plans and reports as required.
• In-depth understanding of strategic ecosystem partners, industry dynamics, and advanced business operations.