AI Operations Specialist

GitLab

AI Operations Specialist at GitLab responsible for maintaining AI tools and data management. Supporting tool adoption and managing access requests within the field organization.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $95,200 - $160,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational coordination skills in managing AI tools and data, with a focus on process improvement and stakeholder engagement. Proficient in tracking tool utilization and maintaining data quality in a remote, collaborative environment.

Highest-signal resume keywords

AI Tool ManagementOperational Process OwnershipData Quality MaintenanceStakeholder EngagementReporting and Analytics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data TrackingSpreadsheet ProficiencyDashboard CreationAccess Workflow ManagementTool Utilization Analysis

Soft Skills

Attention to DetailCuriosity About AI ToolsCollaborationProcess ImprovementCommunication

Tools & Technologies

AI ToolsGDriveData Tools

Industry Keywords

EnablementSales OperationsIT OperationsData HygieneTool Sprawl

About the role

Key responsibilities & impact

Maintain an up-to-date inventory of all AI tools used across the field org, identify overlap or redundancy, and support consolidation efforts to reduce tool sprawl.
Formalize a library of field-adopted and -requested use cases for our AI tools, in coordination with the AI Transformation Owner, CRO.
Monitor usage of AI tools across teams, build simple reporting to track adoption trends, and flag underutilized or underperforming tools to stakeholders.
Draft internal announcements for tool rollouts and create micro-enablement programs to engage the field in AI tools.
Own the intake and processing of access requests for AI tools, ensuring provisioning is timely, accurate, and aligned with licensing and approval requirements.
Support the organization, quality, and hygiene of data used by or generated from AI tools, working with relevant teams to keep gDrive/datasets accurate and properly maintained.

Requirements

What you’ll need

Some experience in enablement, sales/business operations, IT operations, or a similar coordination-heavy function; comfortable owning recurring operational processes.
Strong attention to detail with the ability to track multiple tools, requests, and datasets simultaneously without things falling through the cracks.
Genuine curiosity about AI tools and platforms, with willingness to learn the technical basics of how they're configured, accessed, and maintained. Act as an advocate for AI Adoption and best practices in the field.
Comfortable following and improving structured processes (intake forms, access workflows, tracking dashboards) rather than needing to build strategy from scratch.
Able to work with enablement, IT, and field stakeholders to gather requirements and resolve access or data issues efficiently.
Basic comfort working with spreadsheets, dashboards, or simple data tools to track utilization and maintain data quality.
Ability to work in an all-remote, asynchronous environment, leaning heavily on transparency and collaboration as defined in the GitLab Handbook.

Benefits

Comp & perks

Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support