Representative

• Increase revenue and build lasting customer relationships while representing Thermo Fisher Scientific's scientific products and services
• Develop and implement strategic sales plans
• Manage key account relationships
• Ensure customer satisfaction through consultative selling
• Collaborate with cross-functional teams to provide tailored customer solutions
• Achieve sales targets
• Conduct customer visits and virtual engagement
• Serve as a trusted advisor helping customers advance their scientific goals

Account Manager III selling scientific products and services for Thermo Fisher Scientific

Senior Laboratory Equipment Representative

Account Manager III selling scientific products and services for Thermo Fisher Scientific. Developing sales plans, managing key accounts, and providing tailored solutions to laboratory customers.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account documentation and notes in real time
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections and suggest money sources for debt payment
• Use scripts/verbatims and collection systems to maximize recovery on each call
• Navigate multiple computer applications and databases while communicating with consumers
• Follow FDCPA, state, and other legal compliance requirements
• Build trust through active listening, empathy, and strong communication
• Complete company collector training program and onboarding activities

Remote Collection Representative helping U.S. consumers resolve past-due medical balances for RevCycle

Collection Representative – SC

Remote Collection Representative helping U.S. consumers resolve past-due medical balances for RevCycle and Alliance Collection Agencies.
Handling high-volume calls, negotiating payment arrangements, and meeting collection and compliance metrics.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account notes and documentation in real time
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections and suggest money sources for debt payment
• Use scripts/verbatims and collection systems to maximize recovery on each call
• Ensure compliance with FDCPA and state and other legal requirements
• Handle inbound consumer calls while on the dialer and place outbound calls
• Build trust through active listening, empathy, and strong communication
• Learn and operate collection systems and programs proficiently
• Complete company collector training and onboarding activities

Remote Collection Representative helping U.S. consumers resolve past-due medical balances

Collection Representative – AR

Remote Collection Representative negotiating payment solutions for consumers with past-due medical balances. Handling high-volume calls, documentation, compliance, and performance-driven collections.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account notes and documentation in real time
• Build trust through active listening, empathy, and strong communication
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections
• Suggest money sources for debt payment
• Use scripts and verbatims while navigating collection guidelines
• Follow FDCPA, state, and other legal compliance requirements
• Learn and proficiently operate collection systems and programs
• Complete company collector training and onboarding activities

Collection Representative helping consumers resolve past-due medical balances for RevCycle

Collection Representative

Collection Representative negotiating payment solutions for consumers with past-due medical balances at RevCycle. Handling high-volume calls, documenting accounts, and meeting compliance and recovery targets.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance.
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Specialty Representative, Urology developing customer relationships in Charlotte area

Specialty Representative, Urology

Specialty Representative, Urology developing customer relationships in Charlotte area. Executing brand strategy and maximizing sales performance in the pharmaceutical industry.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance

Specialty Representative maximizing sales performance in metabolic therapies

Specialty Representative, Metabolic

Specialty Representative driving sales within metabolic therapy areas based in Greensboro, NC. Building relationships and delivering on brand strategy while achieving sales targets.

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Place the patient into the center of any efforts and operate within AbbVie’s business code of conduct, policies and all applicable laws and regulations
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities

Specialty Representative for AbbVie in Gastroenterology

Specialty Representative, Gastroenterology

Specialty Representative for AbbVie in Gastroenterology, managing sales performance and building customer relationships. Delivering on brand strategy within assigned territory, focusing on short and long-term sales performance.

• Execute brand strategy and tactics in field
• Deliver sales performance, brand KPIs, financial targets, marketing objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation
• Effectively handle objections, misunderstandings, concerns
• Build strong customer relationships and solve customer needs
• Develop and execute a call plan to achieve set call metrics
• Continuously understand customer needs, market landscape, and share market intelligence

Specialty Representative managing gastroenterology products in Charlotte, NC

Specialty Representative handling gastroenterology products in Charlotte, NC. Executing brand strategies and maintaining strong customer relationships while achieving sales targets.

• Handle 40+ inbound calls daily from members and providers in a back-to-back call center environment
• Address multiple members and provider needs, including benefit questions, service issues, and general inquiries
• Escalate unresolved and pending customer grievances
• Document all interactions, actions taken, and outcomes in internal systems
• Resolve routine to moderately complex issues by following established guidelines and workflows
• Identify issues requiring escalation and ensure handoff to the appropriate teams
• Meet quality, productivity, and customer experience expectations

Specialty Inbound Contacts Representative providing customer support in healthcare industry

Inbound Contacts Representative

Specialty Inbound Contacts Representative providing customer support in a remote capacity for healthcare services. Handling inquiries and resolving issues for members and providers in the call center environment.

• Advise Project Owner on all aspects of commercial construction projects from concept to completion.
• Ensure compliance with environmental regulations and permits throughout the construction process, including environmental impact assessments and mitigation measures.
• Monitor all project schedules, provide early feedback on performance and risk to those schedules, and support timely completion of all project milestones.
• Identify potential risks and develop mitigation strategies to better position the project for success.
• Monitor the Contractor’s quality control measures to ensure construction activities meet industry standards and Owner expectations.
• Serve as a key conduit of information exchange between all on-site stakeholders, providing regular updates on project progress and addressing any concerns that may arise.
• Observe and influence the activities of construction teams, subcontractors, and support staff on behalf of the Owner, fostering a collaborative and safety-focused work environment.
• Consult to ensure compliance with safety regulations and best practices and recommend corrective actions to maintain a safe work environment for all personnel.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports, and provide regular reporting to stakeholders.

Construction Manager serving as Owner's Representative for large-scale projects

Owner's Representative

Construction Manager serving as Owner's Representative in remote environments. Overseeing construction management responsibilities and ensuring alignment with Owner's vision and objectives.

• First point of contact for patients at the clinic
• Process patients in a friendly, professional manner
• Ensure all patient demographic and insurance information is accurate and updated each visit
• Schedule and re-schedule appointments in EHR
• Check in/out patients for appointments, lab work, or studies
• Verify insurance and obtain pre-authorization numbers when required
• Maintain confidentiality of patients and their medical information
• Demonstrate human relations and effective communications skills

Patient Services Representative handling clinic patient interactions

Patient Services Representative

Patient Services Representative at ENA ensuring accurate patient processing and communication. Managing appointments and maintaining patient information within a clinical environment.

• Execute brand strategy and tactics in field, sales performance
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships and solve customer needs to maximize sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives
• Create pre-call plans using SMART objectives and execute post-call evaluations
• Handle objections, misunderstandings, and concerns to close on every sales call
• Develop and execute call plans to achieve set call metrics

Specialty Representative, Rheumatology focusing on field-based sales in North Carolina.

Specialty Representative, Rheumatology

Specialty Representative, Rheumatology focusing on field-based sales performance and customer relationships in Raleigh/Greensboro. Delivering brand strategy, executing call plans, and achieving sales objectives.

• Responsible for onboarding of new accounts, activations, and quality control of all new merchant accounts.
• Reviewing daily assignment queue for account onboarding.
• Reviewing application, pricing, and approval parameters to ensure record completion.
• Keying and synching account data as required to ensure onboarding is accurately completed promptly.
• Communicate with partners and staff members as needed in cases where additional information may be needed.
• Data entry as required for completing corrections, action items and additional step request items.
• Data sensitive maintenance requests.
• Account updates.
• Department related projects and assignments.
• Departmental communication for efficiently managing workload.
• Attending required department meetings and training.
• Supporting specialized projects on an as-needed basis as directed by Department or Company leadership.
• Other duties as assigned.

Boarding Representative II responsible for onboarding merchant accounts remotely

Boarding Representative II

Boarding Representative II responsible for onboarding merchant accounts for Maverick Payments. Handling account activations and quality control from a remote setting.

• Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements
• Advance referrals from intake to readiness by reviewing documentation, identifying gaps, and securing required clinical or insurance information
• Verify insurance eligibility and financial responsibility using internal systems, payer portals, and outreach to ensure accurate patient records
• Create and maintain complete patient accounts, including demographics, documentation uploads, and authorization details
• Coordinate intake workflows across calls, emails, faxes, and hospital portals to support timely order progression
• Apply Medicare and same-or-similar guidelines to promote accurate and compliant processing
• Monitor referral status within hospital and facility systems and communicate updates or next steps
• Post payments accurately and support clean, well-maintained account balances
• Partner with teammates to balance workload and support continuous improvement

Intake Care Representative supporting DME referrals and patient care

Intake Care Representative

Intake Care Representative managing DME referrals for Evernorth's CarepathRx. Collaborating for efficient patient care and information accuracy, remotely across multiple states.

• Review, draft, and negotiate contracts involving US Government requirements and standards (including FAR-based obligations)
• Interpret and apply regulatory requirements relevant to US Government contracting
• Identify and implement required flowdown provisions in supply agreements connected to prime or sales contracts
• Provide guidance to internal stakeholders on compliance obligations and contractual risk
• Support business teams in structuring and executing compliant contracting strategies
• Collaborate with legal, compliance, and business teams to ensure adherence to applicable regulations

Sr Contracts Representative managing contract lifecycle for Honeywell

Senior Contracts Representative

Sr Contracts Representative managing contract lifecycle for Honeywell, ensuring compliance and mitigating legal risks with a hybrid work schedule in Charlotte, NC.

• Make outbound calls to hospitals and healthcare clinics across the U.S.
• Conduct brief surveys focused on after-hours and emergency response protocols
• Ask approximately 3 standardized questions per call
• Accurately document responses during each call using provided systems
• Maintain a professional and courteous demeanor with healthcare staff
• Follow call scripts and guidelines to ensure consistency and compliance
• Handle a high volume of calls while maintaining quality standards
• Protect confidential information and adhere to company policies
• Communicate any issues or escalations to supervisors as needed
• Meet performance and attendance expectations in a remote work environment

Healthcare Survey Agents conducting outbound calls for brief surveys

Outbound Survey Representative

Healthcare Survey Agents conducting outbound calls to hospitals for brief surveys. Requires strong communication skills and professionalism in a remote work environment.

• Increase commercial revenue by reducing commercial churn
• Identify customers who should be on contract or customers whose contracts are expiring
• Handle and identify Business Solutions opportunities for Business customers
• Assist with customer care for Business customers
• Demonstrate full understanding of current marketing campaigns and products
• Communicate sales activities, reports, and results as requested by Management
• Effectively communicate product and service information to each customer
• Monitor and manage past due accounts
• Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service
• Frequent and regular communication with management team
• Manage and develop customers through Salesforce Sales Cloud

Commercial Retention Representative increasing revenue by reducing churn for Vyve Broadband

Commercial Retention Representative

Commercial Retention Representative working with businesses to reduce churn and increase revenue for Vyve Broadband. Responsibilities include customer account management and Salesforce utilization.

• Handle client customer service and technical support product related inquiries via phone, chat, and email in multiple languages
• Ask probing questions and use critical thinking to determine next steps with empathy and patience
• Clearly document the caller’s inquiry, troubleshooting steps taken and resolution/next steps (including routing to the proper queue)
• Follow proper and professional escalation procedures

Lead Development Representative providing remote support for payroll services

Lead Development Representative – Spanish

Lead Development Representative supporting payroll inquiries remotely. Utilizing customer service skills in a fast-paced environment with a focus on client details.

• Execute brand strategy and tactics in field, sales performance
• effectively manage assigned territory and targeted accounts
• build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• deliver sales performance, brand KPIs, financial targets, marketing objectives, etc.
• create pre-call plan objectives and execute post-call evaluation
• handle objections, misunderstandings, concerns
• aspire to serve customer needs, expectations and challenges
• develop and execute a call plan that achieves set call metrics
• continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise
• differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates

Specialty Representative driving sales for AbbVie in the neuroscience field

Specialty Representative, Parkinson's

Specialty Representative driving sales for AbbVie in neuroscience. Managing territory and customer relationships to exceed sales performance metrics.

• Support performance and overall effectiveness of Credit teams and external clients
• Provide feedback and present ideas for improving or implementing processes and tools
• Perform or guide others on complex loan related servicing activities
• Prioritize work and provide day to day work leadership and mentorship
• Provide guidance and subject matter expertise to immediate Loan Servicing team
• Interact and communicate with agencies, investors, insurers, and management
• Provide training to less experienced individuals

Lead Loan Servicing Representative at Wells Fargo's Consumer Lending group

Lead Loan Servicing Representative

Lead Loan Servicing Representative at Wells Fargo, supporting credit teams and clients in loan servicing operations. Guiding complex loan activities and providing mentorship to teams.

Representative jobs in North Carolina

See all jobs on JobTailor

Senior Laboratory Equipment Representative

Collection Representative – SC

Collection Representative – AR

Collection Representative

Specialty Representative, Urology

Specialty Representative, Metabolic

Specialty Representative, Gastroenterology

Specialty Representative, Gastroenterology

Inbound Contacts Representative

Owner's Representative

Patient Services Representative

Specialty Representative, Rheumatology

Boarding Representative II

Intake Care Representative

Senior Contracts Representative

Outbound Survey Representative

Commercial Retention Representative

Lead Development Representative – Spanish

Specialty Representative, Parkinson's

Lead Loan Servicing Representative