Public Relations

• Lead the daily operations of the Outbound Pre-Sales team, closely supporting Hunters and LDRs (Lead Development Representatives)
• Ensure management rituals, such as 1:1s, follow-up meetings, pipeline analysis and action plans
• Monitor performance KPIs, productivity, conversion rates, lead quality and cadence execution
• Ensure quality in prospecting processes, list generation, CRM usage and handoff of opportunities to Sales
• Identify operational bottlenecks and build simple, clear, and executable action plans
• Develop the team through feedback, review of approaches, call listening and practical training
• Organize operational priorities and ensure focus on the highest-impact activities
• Work in partnership with Sales to align on ICP, opportunity quality, handoff criteria and operational feedback
• Maintain clear, objective, and data-driven communication with the team and partner areas
• Ensure discipline, consistency and healthy accountability in the commercial routine.

Outbound Pre-Sales Lead

• Perform entries and inputs for payroll processing;
• Review and validate payroll, timekeeping, vacation, and leave information;
• Support the monthly pre-payroll close, ensuring data quality;
• Update and maintain information in HR systems;
• Address inconsistencies and support resolution of HR requests;
• Provide service to employees and internal departments.

HR Analyst – Pre-Payroll Mid-level

• Ensure excellence in remote support for independent drivers, branches and clients, leading the team and operational processes with a focus on efficiency, integration and continuous improvement.
• Supervise a team of 17 people across 3 shifts, ensuring coverage 7 days a week;
• Manage Inbound and Outbound operations, ensuring service levels and customer satisfaction;
• Plan staffing schedules, monitor KPIs and propose process improvements;
• Operate within the CSO (Operational Support Center), ensuring alignment with strategic guidelines;
• Deliver internal training and perform branch/client visits for capacity building;
• Make decisive decisions under pressure and lead operational changes;
• Promote cross-functional integration, efficiency and productivity;
• Provide feedback with empathy and transparency, maintaining a safe and collaborative environment.

Customer Service Supervisor, Logistics/Transportation

• Act as the guardian of pre-sales processes in day-to-day operations, ensuring the team follows routines and operates correctly.
• Be responsible for the team’s results, making sure the majority of analysts meet performance targets.
• Ensure the team’s well-being and keep the team engaged.
• Drive continuous development of the team by providing structured feedback, identifying individual needs, and implementing personalized action plans to improve hard and soft skills.
• Monitor the area’s key indicators and ensure the execution of pre-sales workflows.

Outbound Pre-Sales Supervisor – Channels

• Act as the guardian of pre-sales processes in day-to-day operations, ensuring the team follows routines and the operation is executed correctly.
• Be responsible for the team's results, ensuring that the majority of analysts meet performance targets.
• Ensure the team's well-being and keep members engaged.
• Drive continuous team development by providing structured feedback, identifying individual needs, and implementing personalized action plans to develop hard and soft skills.
• Monitor key area metrics and ensure the execution of pre-sales workflows.

Outbound Pre-Sales Supervisor

• Work together with the sales team to identify opportunities and define sales strategies
• Conduct business requirements gathering with clients (workshops, meetings and presentations)
• Translate client needs into functional SAP solutions (SD, MM, FI, CO, PM etc.), with a focus on S/4HANA, ECC, BTP, and other SAP technologies
• Prepare demonstrations (demos), executive presentations and proofs of concept (POCs)
• Support the development of technical and commercial proposals (scope, effort, assumptions and risks)
• Participate in RFPs/RFIs, contributing functional content and competitive differentiators
• Act as a bridge between technical and business teams
• Support the definition of clients’ digital transformation roadmaps

SAP Functional Architect – Pre-Sales

• Realizar o primeiro contato com leads inbound gerados pelas ações de marketing, garantindo agilidade no tempo de resposta.
• Executar prospecção ativa (outbound) via telefone, e-mail, LinkedIn e WhatsApp, seguindo cadências previamente definidas.
• Pesquisar e mapear escritórios de advocacia e departamentos jurídicos corporativos aderentes ao ICP do Themis.
• Identificar dores, desafios e contexto operacional dos potenciais clientes, com foco em entender o cenário atual de gestão jurídica.
• Realizar a qualificação inicial das oportunidades, aplicando critérios definidos pelo time comercial.
• Agendar reuniões de demonstração para os executivos de vendas.
• Registrar e atualizar todas as interações e informações no CRM, mantendo o pipeline organizado e confiável.
• Apoiar a construção e higienização das listas de prospecção.
• Acompanhar seus próprios indicadores de produtividade e conversão (contatos realizados, taxas de resposta, reuniões agendadas).
• Participar de treinamentos sobre o produto, mercado jurídico e técnicas de prospecção.

Analista de Pré-Vendas Júnior

• Act alongside the commercial team throughout the sales cycle (technical pre-sales).
• Conduct requirements discovery, understanding client pain points, processes and objectives.
• Design and present consultative solutions for telecommunications and contact center/omnichannel environments.
• Prepare technical and commercial proposals, executive presentations and responses to RFPs/RFIs.
• Define solution architecture (e.g., voice/VoIP/SIP, cloud PBX, contact center platforms, connectivity such as MPLS/SD‑WAN/dedicated Internet).
• Translate technical requirements into business language and support technical negotiations through to deal closure.
• Work with engineering and operations to validate feasibility, estimates and assumptions.
• Perform project handover to implementation, ensuring clarity of scope and requirements.

Solutions Architect – Pre-Sales, Telecommunications

• Support the standardization of technical documentation.
• Perform comparative and competitive analysis between solutions from different vendors.
• Support pre-sales activities by conducting technical research requested by the pre-sales team.
• Attend technical and commercial client visits.
• Assist with demonstrations and presentations to clients.
• Monitor the sales cycle of projects in both the public and private sectors.

Pre-Sales Intern

• Promocionar préstamos y créditos financieros.
• Brindar información sobre nuestros beneficios financieros.
• Gestionar llamadas y asesorar a los clientes.
• Reportar actividades al jefe inmediato.

Asesor de Préstamos

• Define and execute the global PR strategy, coordinating local agencies in Brazil, LATAM and Europe (Spain, Italy, Germany and the United Kingdom)
• Manage institutional and reputational crises, developing the crisis playbook and training leaders for rapid and appropriate responses
• Build and consolidate Skeelo’s "reputational cushion" through media relations, editorial content production and strategic event presence
• Coordinate communication of the company’s ESG agenda, translating social impact initiatives into relevant narratives for investors and global stakeholders
• Support positioning of the Board and country leaders in institutional communications, interviews and public appearances

Head of Public Relations

• Represent CIMED to a portfolio of clients
• Be familiar with CIMED's product portfolio
• Promote CIMED products and expand relationships with clients
• Provide updates on sales progress

Commercial Representative

• Structure and analyze account classifications, cost centers, internal orders and allocations to ensure correct allocation and to assess the performance of activities and areas;
• Critically structure and analyze economic and financial information and reports based on accounting and management data;
• Develop and monitor group KPIs and targets;
• Prepare and provide relevant, structured information to support decision-making by Managers and Directors and contribute to those deliberations;
• Support the preparation of the Budget;
• Prepare and participate in performance and results review meetings.

Controllership Analyst

• Support physician credentialing and re-credentialing processes
• Manage required documentation (medical license/CRM, specialties, certificates)
• Support the implementation of clinical and care protocols
• Control and update documents, guidelines and medical policies
• Ensure adherence to institutional and regulatory standards (ANS, CFM, accreditations)
• Provide support to committees (e.g., medical records, medical ethics, mortality review)
• Monitor clinical care indicators
• Consolidate data for meetings with medical leadership
• Prepare management reports and dashboards
• Support critical analysis of clinical performance
• Assist with internal and external audits
• Verify compliance of medical records and clinical documentation
• Participate in quality improvement and patient safety processes
• Track action plans arising from non-conformities
• Serve as a point of contact between medical staff and administrative areas (HR, Finance, Billing)
• Support tasks related to physician contracts
• Interact with care teams (nursing, quality, billing)
• Participate in projects to improve the quality of care
• Propose improvements and optimizations for medical-administrative processes

Mid-level Administrative Analyst – Medical Practices

• Validate and approve projects developed by the area, ensuring compliance with standards and technical specifications, with a focus on cost reduction and network quality improvement.
• Prepare higher-complexity project designs, proposing optimized technical solutions that meet company standards and business needs.
• Monitor and communicate project deadlines and deliverables to client teams through reports, presentations, and status updates, ensuring transparency and predictability.
• Develop Geomarketing solutions, handling requests related to network projects and providing cartographic data to public agencies and other stakeholders.
• Train and mentor new team members in network project design through technical training and knowledge sharing, aiming to reduce rework, increase productivity, and ensure operational safety.

Senior Telecom Analyst

• Ensure operational and visual excellence across the stores under your management
• Develop store managers and sales associates through regular feedback and clear targets
• Maintain a results-obsessed approach: Sell-Out, NPS, stockouts, conversion
• Be a role model for culture, conduct and energy within the team
• Ensure execution of processes and protocols defined by HQ
• Ensure curated assortment and depth of core SKUs
• Monitor transfers, returns and stockouts with focus on availability and turnover
• Track product score and correct deviations in partnership with planning and replenishment teams
• Develop and monitor performance of managers and store teams
• Provide feedback, conduct on-the-floor training and leadership rituals (meetings, one-on-ones, weekly alignments)
• Ensure coherent scheduling, visible leadership and a team trained in customer service and sales
• Maintain visual standards, organization and daily upkeep of stores (checklists, window displays, lighting, cleanliness)
• Oversee execution of visual merchandising (VM) according to the brand calendar and guidelines
• Address non-conformities promptly
• Increase sales penetration through digital platforms (omnichannel, CRM, assisted selling)
• Promote use of tools such as Agenda (Dito), customer registration and CRM to drive conversion
• Monitor digital targets and ensure plan execution with teams
• Ensure achievement of Sell-Out, SSS (Same-Store Sales) and tactical KPIs
• Monitor and act on stockout, conversion and NPS indicators
• Execute tactical plan with weekly discipline: action plans, store visits, follow-ups and management rituals
• Act as the link between field and HQ, ensuring alignment of priorities and deliverables
• Operate with an ownership mentality, proactivity and a strong sense of urgency

Operations Supervisor – Company-Owned Stores

• Responsável por garantir a melhor Jornada de atendimento ao cliente.
• Atuar com atendimento ao cliente (externo e interno), com objetivo de garantir a melhor jornada do cliente;
• Interpretar as reclamações dos consumidores, atuando na correção de causa raiz;
• Formalizar o tratamento das solicitações com clareza e objetividade aos interlocutores externos/ internos;
• Garantir aderência aos indicadores operacionais e de negócios, mantendo o atingimento das metas propostas;
• Atuar com ferramentas e sistemas utilizados no atendimento para consultar e registrar informações.

Consultor de Relacionamento

• Provide initial handling of support tickets from corporate teams and stores, performing first-level technical diagnosis and routing requests when necessary.
• Provide support for configuration and maintenance of tablets, smartphones, laptops, desktops and other equipment used in operations.
• Configure devices used at points of sale, such as barcode scanners, PIN pads and other peripherals.
• Identify and monitor issues related to the mobile point-of-sale (POS), interfacing with vendors and support teams as needed.
• Perform formatting, system restores, system installations, updates and basic equipment configurations.
• Assist in maintaining local network infrastructure, checking connectivity, cabling and Wi‑Fi operation.
• Prepare and update manuals, procedures and support materials for users and the Tech team.
• Assist in managing technology assets and perform related tasks.

IT Support Assistant

• Serve and prospect customers in the small and medium retail segment (supermarkets, grocery stores, butcher shops, bakeries, mini-markets, produce markets, and pet shops);
• Present the food portfolio and negotiate commercial terms and conditions;
• Monitor orders, deliveries, and post-sale support;
• Identify opportunities to expand and grow the customer portfolio.

Food Sales Representative

• Initiate contact with potential clients.
• Provide post-sales technical support and assistance as needed.
• Present and demonstrate products and services to prospective clients.
• Achieve sales targets.
• Conduct post-sale follow-up.
• Prepare commercial proposals.
• Close new business.
• Participate in trade shows and events.
• Prospect for new clients.
• Consultative selling.

Public Relations jobs in Brazil

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