Public Relations

• Lead senior account management on a day-to-day basis, maintaining close client relationships and ensuring smooth communication, priorities and deliverables;
• Develop and execute institutional communication, reputation and PR plans, including key messages, narratives and tactical recommendations;
• Manage media relations efforts, including story ideas, press releases, Q&As, briefings, follow-up and relationship-building with journalists;
• Identify opportunities for positive visibility for the client, considering topics such as sustainability, social impact, culture, education, innovation and sector development;
• Monitor and anticipate sensitive issues, contributing to reputational risk management and communication recommendations;
• Oversee special projects, events, invitations, institutional initiatives and stakeholder engagement activities;
• Support account leadership, working autonomously with strategic vision and the ability to represent the agency in meetings and client engagements when required.

Public Relations – Senior PR Account Manager

• Manage the team, ensuring integration, clarity of roles, team development and quality of deliverables;
• Act as the primary point of contact for clients, running day-to-day operations with organization, strategic vision and a consultative approach;
• Develop strategic communication and PR plans, focused on brand, reputation, institutional matters and sustainability;
• Build and maintain relationships with the press, partners and other stakeholders relevant to the accounts;
• Analyze results, consolidate reports and identify opportunities to advance the accounts;
• Ensure effective time management, prioritization and operational flow within a context of multiple projects and diverse demands.

Account Manager, Public Relations

• Support the development and execution of institutional communication strategies and plans;
• Handle daily client account service, participating in briefing meetings, alignments and tracking requests;
• Produce various PR materials, such as media briefings, press releases, Q&As, articles, statements, pitch suggestions and supporting materials;
• Assist in coordinating executives and spokespeople for interviews, events and media engagement opportunities;
• Contribute to opportunity mapping, narrative building and tactical recommendations for the account;
• Maintain relationships with journalists, media outlets and opinion leaders;
• Support follow-up routines, media monitoring and organization of deliverables;
• Collaborate with diverse teams to ensure smooth, agile and high-quality delivery.

Public Relations – Mid-level PR Account Executive

• Perform credit analyses and evaluate financial statements
• Review and update credit limits in accordance with internal policies
• Support the Commercial team with credit-related inquiries and requests
• Monitor outstanding items and client registration documentation
• Provide support to internal and external clients
• Monitor the order portfolio
• Prepare credit management reports
• Provide support to management
• Operate within the authority limits defined by the approval matrix

Junior Credit Analyst

• Provide client support via videoconference for validation and issuance of digital certificates;
• Strictly follow the current customer-service script during videoconferences to verify the identity of digital certificate holders;
• Use required platforms and systems to validate holder data during and after videoconferences to ensure correct issuance of digital certificates;
• Review documentation for requests validated by the partner network.

Operations Assistant

• Serve as the customer’s first point of contact with the company;
• Identify and attract new clients;
• Facilitate communication between customer requests and internal teams;
• Understand the client’s business to optimize requirements;
• Develop what the client needs, providing personalized solutions to their problems;
• Develop customized solutions to meet client needs;
• Establish and maintain strong commercial relationships with clients in their portfolio and region;
• Communicate to clients the benefits of products/services in terms of company management and operations;
• Monitor the progress of clients' businesses and the solutions deployed by the company;
• Develop market initiatives targeted at clients;
• Close proposals

Relationship Manager I

• Develop, execute, and monitor digital trade marketing strategies to strengthen the presence of proprietary brands across online channels (website, app, partner platforms, and other digital platforms).
• Create and optimize communication plans, campaigns, and activations that increase conversion and expand the share of proprietary brands in the digital environment.
• Manage product content (SEO, product detail pages/specifications, photos, descriptions, attributes), ensuring standardization, performance, and adherence to brand guidelines.
• Analyze performance data (sell-out, traffic, CTR, conversion rate, elasticity, share) to identify improvements and opportunities for growth.
• Collaborate with internal teams and external vendors to ensure flawless campaign execution, budget alignment, tactical negotiations, and optimization of the promotional calendar.
• Monitor competitors, market trends, and consumer behavior in digital channels, turning insights into actionable initiatives.
• Lead special projects, including launches, enhancements to the purchase journey, and category optimizations.

Senior Digital Trade Marketing Analyst – Proprietary Brands

• Plan the Data and Analytics strategy for the Logistics Directorate.
• Ensure a single, optimized, and governed view of the Logistics Data Product portfolio by defining processes and minimum standards for data product management (communication, channels, etc.) and by mapping and consolidating synergies among logistics data initiatives to optimize resources and ensure strategic outcomes.
• Orchestrate budget cycles and planning cycles for prioritizing initiatives that maximize value delivery for Grupo Boticário.
• Define, communicate, and monitor work plans for the execution of data/AI projects and products.
• Develop self-service data initiatives and products using data tools and generative AI.
• Ensure alignment with data teams and Logistics business areas so prioritized data solutions are consistent with Grupo Boticário's strategy.
• Communicate complex data insights clearly and effectively to diverse audiences and forums.

Data and Analytics Specialist I - Logistics

• Manage and operate the company’s digital channels, including Instagram, LinkedIn, TikTok, and other social networks
• Conduct proactive prospecting and identify potential clients through social media
• Nurture relationships with leads and drive engagement
• Schedule meetings for the sales team
• Monitor and oversee automations and communication flows on digital platforms
• Perform consultative outreach via messages and digital channels
• Support the conversion of opportunities into sales
• Keep records of interactions and generated opportunities up to date

Pre-Sales – Social Seller, High-Ticket, B2B

• Apoiar os processos administrativos da área comercial, garantindo fluidez e organização das rotinas;
• Realizar o lançamento, conferência e acompanhamento de pedidos de venda, assegurando a qualidade das informações;
• Garantir o correto registro e atualização de dados em sistemas (ERP/CRM);
• Dar suporte no controle de contratos, propostas e documentação comercial;
• Acompanhar o fluxo de aprovação de pedidos e condições comerciais, atuando de forma proativa junto às áreas envolvidas;
• Atuar como interface entre as áreas comercial, financeira, logística e faturamento, promovendo alinhamento e agilidade nos processos;
• Prestar suporte à equipe de vendas (interna e externa), contribuindo para o alcance dos resultados;
• Atualizar relatórios gerenciais e indicadores de desempenho da área;
• Auxiliar no controle de metas, gestão de carteira de clientes e pipeline de vendas;
• Contribuir para a organização, melhoria contínua e padronização dos processos comerciais.

Analista Backoffice Jr

• Build and maintain relationships with customers and partners in the supermarket and cooperative sector;
• Sales and commercial negotiations for the VRV / Applied commercial channel;
• Prospect and develop new customers in the supermarket and cooperative sector;
• Provide technical and commercial training to installers in training;
• Create, negotiate and manage turnkey projects with Daikin equipment and solutions targeted at the supermarket and cooperative sector;
• Area of operation: Entire interior of the state of Paraná (PR), with a focus on the Western region and Campos Gerais.

Sales Engineer – Technical Sales

• Coordinate the data team, ensuring the quality and integrity of information
• Develop and implement Business Intelligence strategies to optimize processes
• Perform statistical data analysis to generate insights for decision-making
• Lead data analysis projects using SQL and other database tools
• Foster communication and collaboration among team members
• Troubleshoot and resolve issues related to data management and organization

Academic Data Coordinator

• Initiating contact.
• Post-sale technical support and service, when necessary.
• Presenting and demonstrating products and services to potential new clients.
• Achieving sales targets.
• Post-sale follow-up.
• Preparing commercial proposals.
• Closing new deals.
• Participating in trade shows and events.
• Prospecting for new clients.
• Consultative selling.

Solutions Consultant, Accounting

• Ensure management of the pre-sales pipeline, guaranteeing the strategic qualification of leads and efficient handoff to the sales team.
• Develop and implement improvements to pre-sales processes, optimizing workflows and opportunity conversion.
• Lead analysis of performance indicators and propose strategies to increase the efficiency of commercial approaches.
• Monitor and train the pre-sales team, ensuring best practices and alignment with company strategy.
• Act as the interface between marketing, sales, and operations, ensuring an efficient customer journey.
• Contribute to the definition of commercial strategies, identifying market opportunities and customer segmentation.
• Manage the CRM and ensure data integrity, providing reliable information for analysis and decision-making.

Pre-Sales Analyst – Logistics Operations

• Responsible, together with the Unit Managers, for implementing all processes and procedures of the commercial department across the Business Units;
• Assist and support the units in developing and executing corrective actions identified in anomaly reports related to non‑achievement of the commercial department's targets;
• In collaboration with the Consultants' Manager and the Commercial Director, define strategies to limit or prevent further occurrences;

Commercial Consultant – Southern Region

• Participar da criação de ofertas e jornadas de soluções de tecnologia em nuvem e operações de TI.
• Apoiar a elaboração de materiais técnicos e apresentações para clientes e parceiros.
• Conduzir reuniões de alinhamento com clientes para levantamento de necessidades.
• Colaborar com equipes de vendas e entregas na definição de soluções técnicas.
• Elaborar propostas técnicas e apoiar na construção de propostas comerciais.
• Acompanhar indicadores de performance das soluções implementadas.
• Apoiar na implementação de ambientes de demonstração para clientes.

Arquiteto de Soluções AWS – Pré-Venda, Pleno

• Strategic Partnership (Squads): Act directly in squads for new product development and portfolio maintenance, ensuring regulatory compliance from concept through product launch.
• Product Regularization: Lead product registration, notification and regularization processes with ANVISA, INMETRO and the Ministry of the Environment.
• Life Cycle and Dossiers: Prepare, organize and keep regulatory product dossiers up to date for all countries where the Group operates.
• Labeling Assurance: Review and approve label artwork and statements, ensuring they comply with current regulations.
• Raw Material Analysis: Assess regulatory requirements for new ingredients, focusing on sanitary aspects and biodiversity (legislation on access to genetic heritage).

Regulatory Affairs Analyst I

• Desenvolver relacionamentos profissionais com os clientes e otimizar as vendas
• Garantir grande visibilidade nos varejistas e entrega das capacidades de vendas
• Implementar e monitorar atividades promocionais
• Relatar atividades
• Acompanhar KPIs de vendas como: Sell in, sell out, dias de estoque, ruptura, entre outros

Vendedor(a)

• Atender leads via Instagram, WhatsApp e sistema interno, com abordagem acolhedora, educada e personalizada.
• Responder mensagens, comentários e interações em até 15 minutos, sempre com humanização e consistência.
• Converter leads em consultas por meio de vendas consultivas, empatia e comunicação estratégica.
• Nutrir relacionamentos, acompanhando o paciente desde o primeiro contato até o agendamento.
• Organizar informações em planilhas, relatórios e sistemas internos.
• Propor melhorias nos processos de atendimento digital.
• Manter aderência total aos valores do médico: ética, transparência e cuidado genuíno com a visão e a qualidade de vida.
• Criar, ajustar e monitorar fluxos de automação inteligentes nas plataformas Kommo e BotConversa, otimizando a eficiência do atendimento.
• Interagir com potenciais pacientes nas redes sociais, respondendo mensagens, comentários e menções com agilidade, profissionalismo e aderência à linguagem da marca.
• Atuar em alinhamento direto com o time de marketing e corpo clínico, propondo melhorias contínuas nos fluxos de atendimento e na experiência do paciente.
• Trazer insights criativos para aumentar o alcance, o engajamento e a retenção de seguidores, contribuindo ativamente com ideias para fortalecer a presença digital da clínica.

Social Seller – Médico Oftalmologista

• Collaborate with the sales team to design and build technical solutions that meet clients' needs;
• Gather requirements and analyze complex IT scenarios;
• Prepare technical and commercial proposals, including presentations, RFPs/RFIs, and demonstrations;
• Support solution architecture definition in the areas of Cybersecurity and Infrastructure;
• Work on opportunities involving BMC tools and solutions;
• Lead technical presentations and workshops with clients;
• Support positioning and differentiation strategies for solutions;
• Interact with partners and vendors to compose solutions;
• Ensure alignment between commercial, technical, and delivery teams;
• Perform other routine tasks within the area.

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