Product Adoption Specialist

• Lead efforts to scale the adoption of Reddit’s priority ads products, increasing advertiser engagement and revenue.
• Develop and manage programs to support product adoption across Large Customer Sales (LCS) advertisers and sales teams in the United States.
• Work directly with advertisers to identify, pitch, activate, onboard, and grow clients with strategic product opportunities.
• Partner closely with Sales, Product, Product Marketing Management (PMM), Revenue Strategy &amp; Analytics teams, GTM Enablement, and more in alignment to strategic goals.
• Equip sales teams with the necessary knowledge, training, collateral, and market insights to effectively position and implement Reddit's ad products.
• Advocate for advertiser needs and identify opportunities and gaps, providing feedback to PMM and Product teams to inform ongoing product development.
• Partner with Sales and Strategy/Ops leadership to understand progress to goal and identify steps that can be taken to accelerate outcomes.

Senior Product Adoption Strategist, Shopping

• Drive harmonized supply chain business requirements, user stories, trade-offs, and escalations, and project prioritization to deliver project objectives.
• Facilitate data validation, test script development, and business user testing for demand planning teams.
• Develop and deploy new supply chain master data processes, governance, and initial setup.
• Drive business simulation and post-deployment hyper-care for supply chain community.
• Harmonize Demand Planning reporting requirements to support IBP forums and demand analysis.
• Shape future-state to deliver on key project and business objectives for the One DP program.
• Develop and deploy training and change management materials for cross-functional users and senior leaders.
• Drive Demand Planning maturity and process adoption.

Senior Manager, MedTech One DP Business Adoption Lead

• Drive the successful rollout, scaling, and sustained use of AI capabilities across the organization.
• Enable teams, reduce friction, build advocacy networks, and measure adoption.
• Develop and execute programs that help departments understand, adopt, and effectively use AI capabilities.
• Drive training and enablement programs that improve understanding and use of AI tools and workflows.
• Build, manage, and grow a champions network that accelerates adoption and shares best practices.
• Measure usage and identify barriers to scale adoption effectively and sustainably.
• Track adoption metrics and success indicators across the organization.
• Partner with stakeholders to improve usability and overall experience of AI-driven tools.

AI Adoption Manager

• Deliver instructor-led, virtual, and hands-on training sessions supporting enterprise healthcare technology implementations.
• Provide end-user support during system deployments, go-live activities, and post-implementation stabilization periods.
• Reinforce training curriculum, job aids, user guides, and learning materials developed by the instructional design team.
• Coach end users on system functionality, workflows, and best practices to improve user confidence and technology adoption.
• Monitor user readiness and adoption while gathering feedback to identify additional training needs.
• Collaborate with Organizational Change Management, Communications, and Deployment teams to ensure a consistent user experience throughout implementation.
• Support train-the-trainer sessions and assist customer organizations with local training efforts.
• Document training activities, attendance records, user feedback, and adoption metrics.
• Identify opportunities to improve training delivery, user engagement, and adoption strategies.
• Serve as a trusted point of contact for end users during implementation, promoting a positive customer experience and successful organizational transition.

Trainer - Adoption Specialist, Federal Health

• Responsible for driving digital transformation and product adoption for the U.S. and Canada
• Establish alignment with dealer leaders on the Dealer Digital Roadmaps and ensure execution is in line with aligned digital priorities
• Build and lead a team of high performing Digital Adoption Reps who serve as trusted advisor for dealer digital acceleration
• Lead the alignment of digital goals and targets with dealer digital leaders. Collaborate with district teams, Industry to ensure alignment and adoption goals and support dealer success
• Monitor and report on adoption metrics and KPIs, ensuring measurable impact on dealer engagement and customer success.
• Proactively lead execution priorities by identifying areas of improvement and roadblocks to adoption and lead to resolution
• Create a structured process to gather VOC/VOD to drive digital adoption.
• Partner with Product Adoption Consultants (PACs) to ensure feedback is translated into actionable insights for product improvement and actions to drive digital adoption.
• Develop and lead DARs, ensuring they are equipped with the tools, training, and strategic guidance needed to succeed.
• Drive onboarding and continuous learning initiatives, including role-based enablement and modern training resources.
• Foster a culture of collaboration, accountability, and regional expertise, ensuring reps are deeply engaged with dealer digital teams

North America Area Manager – Digital Adoption

• Owning engagement for Mazlan free-trial customers within your assigned region.
• Managing a portfolio of trial accounts from activation through to conversion.
• Delivering structured onboarding sessions, demos, workflow walkthroughs, and regular check-ins.
• Understanding customer workflows and tailoring guidance to their specific needs.
• Proactively identifying and removing barriers to adoption, including confidence, time, or technical challenges.
• Translating Mazlan's capabilities into practical, industry-relevant use cases across EHS, Quality, Compliance, and other sectors.
• Sharing best practices and resources that help customers realise value quickly.
• Monitoring trial health and flagging at-risk accounts early.
• Working closely with Sales to support conversion conversations and customer handovers.
• Sharing customer feedback and insights with Product, Customer Success, and Commercial teams.

• The Training and Technology Adoption Manager is responsible for managing all training aspects within the firm, including but not limited to creating training material, executing trainings, evaluating the skills and needs of new and existing employees and facilitating technology adoption.
• This role directly supports firm technology skill development strategy in ensuring Merchant & Gould’s positioning on the cutting edge of innovation.
• The Training and Technology Adoption Manager will provide new-hire onboarding systems training, periodic refresher trainings, offer tips and tricks to promote underutilized tools and features and administer or support firm-wide application roll-outs.
• Position collaborates closely with IT, Human Resources, Practice Group Leaders, and other department managers.
• Manage and implement training initiatives related to workflow/process as well as computer programs, software and applications.
• Communicate and collaborate with firm leadership to ensure all strategic initiatives are being supported from a training perspective.
• Develop programming to promote skill development to enhance user expertise and improve productivity of the Firm’s employees.
• Deliver new hire orientation; oversee new hire onboarding and other developmental training programs including conducting follow-ups to quickly integrate new hires into the Firm.
• Proactively establish positive working relationships across the firm, partnering with the department chairs within the organization.
• Supports COO in working with PGLs and IT to evaluate and recommend new software.
• Schedules demos, includes appropriate stakeholders and gathers feedback on potential new and/or upgraded products.
• Collaborate with administrative and attorney practice leaders to analyze training needs.
• Support development and delivery of training and documentation of practice-specific processes and procedures.
• Create documentation for all trainings and develop/manage repository for training resources.
• Keep record of training attendance to provide to HR during performance evaluations.
• Coordinate user adoption strategy and communication for the roll-out of new software and processes to ensure that initiatives are embraced at all levels of the Firm.
• Provides open “office hours” for one-on-one user support for specialized or demanding skillsets for all desktop applications.

Training and Technology Adoption Manager

• Manage and implement training initiatives related to workflow/process as well as computer programs, software and applications.
• Communicate and collaborate with firm leadership to ensure all strategic initiatives are being supported from a training perspective.
• Develop programming to promote skill development to enhance user expertise and improve productivity of the Firm’s employees.
• Deliver new hire orientation; oversee new hire onboarding and other developmental training programs including conducting follow-ups to quickly integrate new hires into the Firm.
• Proactively establish positive working relationships across the firm, partnering with the department chairs within the organization.
• Supports COO in working with PGLs and IT to evaluate and recommend new software.
• Schedules demos, includes appropriate stakeholders and gathers feedback on potential new and/or upgraded products.
• Collaborate with administrative and attorney practice leaders to analyze training needs.
• Support development and delivery of training and documentation of practice-specific processes and procedures.
• Create documentation for all trainings and develop/manage repository for training resources.
• Keep record of training attendance to provide to HR during performance evaluations.
• Coordinate user adoption strategy and communication for the roll-out of new software and processes to ensure that initiatives are embraced at all levels of the Firm.
• Provides open “office hours” for one-on-on user support for specialized or demanding skillsets for all desktop applications.

• Manage and implement training initiatives related to workflow/process as well as computer programs, software and applications
• Communicate and collaborate with firm leadership to ensure all strategic initiatives are being supported from a training perspective
• Develop programming to promote skill development to enhance user expertise and improve productivity of the Firm’s employees
• Deliver new hire orientation; oversee new hire onboarding and other developmental training programs including conducting follow-ups to quickly integrate new hires into the Firm
• Coordinate user adoption strategy and communication for the roll-out of new software and processes to ensure that initiatives are embraced at all levels of the Firm

• Manage all training aspects within the firm
• Create training materials and execute training sessions
• Evaluate skills and needs of new and existing employees
• Facilitate technology adoption
• Support the firm’s technology skill development strategy
• Provide new-hire onboarding systems training
• Deliver periodic refresher training
• Promote underutilized tools and features
• administer or support firm-wide application roll-outs
• Collaborate closely with IT, HR, Practice Group Leaders, and other managers

• Manage and implement training initiatives related to workflow/process as well as computer programs, software and applications
• Communicate and collaborate with firm leadership to ensure all strategic initiatives are being supported from a training perspective
• Develop programming to promote skill development to enhance user expertise and improve productivity of the Firm’s employees
• Deliver new hire orientation
• Oversee new hire onboarding and other developmental training programs including conducting follow-ups to quickly integrate new hires into the Firm
• Proactively establish positive working relationships across the firm, partnering with the department chairs within the organization
• Supports COO in working with PGLs and IT to evaluate and recommend new software
• Schedules demos, includes appropriate stakeholders and gathers feedback on potential new and/or upgraded products
• Collaborate with administrative and attorney practice leaders to analyze training needs
• Support development and delivery of training and documentation of practice-specific processes and procedures
• Create documentation for all trainings and develop/manage repository for training resources
• Keep record of training attendance to provide to HR during performance evaluations
• Coordinate user adoption strategy and communication for the roll-out of new software and processes to ensure that initiatives are embraced at all levels of the Firm
• Provides open “office hours” for one-on-one user support for specialized or demanding skill sets for all desktop applications

• Manage and implement training initiatives related to workflow/process as well as computer programs, software and applications
• Communicate and collaborate with firm leadership to ensure all strategic initiatives are being supported from a training perspective
• Develop programming to promote skill development to enhance user expertise and improve productivity of the Firm’s employees
• Deliver new hire orientation; oversee new hire onboarding and other developmental training programs including conducting follow-ups to quickly integrate new hires into the Firm
• Proactively establish positive working relationships across the firm, partnering with the department chairs within the organization
• Collaborate with administrative and attorney practice leaders to analyze training needs
• Create documentation for all trainings and develop/manage repository for training resources

• Lead efforts to scale the adoption of Reddit's lower funnel ads products, increasing advertiser engagement and performance revenue.
• Develop and manage programs to support product adoption across Mid-Market (MM) advertisers and sales teams in North America.
• Identify critical insights, themes across your managed verticals and synthesize them into actionable recommendations for Sales, PMM, and PM.
• Work with top opportunity advertisers to activate and grow strategic product opportunities.
• Partner closely with Sales, Product Marketing Management (PMM), Revenue Strategy & Analytics (RSA), and Product teams to ensure seamless knowledge transfer and alignment of strategic goals.
• Equip sales teams with the necessary knowledge, training, collateral, and market insights to effectively position and implement Reddit's ad products.
• Advocate for advertiser needs and identify opportunities and gaps, providing feedback to PMM and Product teams to inform ongoing product development.
• Understand progress to goal and identify/execute steps to accelerate outcomes. Leverage automation tools to build reporting outputs and consistent reporting cadence to Sales leadership.

Lead Product Adoption Strategist, Mid-Market

• Conduct Workflow Training: Execute tactical, 1-on-1 sessions to accelerate feature adoption and empower operators to operate autonomously using IROC's data tools.
• Audit Workflows: Conduct structured interviews to identify friction points and provide features, tools, and dashboards to solve and improve daily operations.
• Curate User Documentation and FAQs: Maintain reference materials within searchable libraries to empower users with self-service options and permanently convert recurring non-technical questions into Zero-Touch resolutions.
• Foster Community Engagement: Actively participate in multi-facility user groups to share best practices, answer questions, and bridge the gap between users and technical experts.
• Maintain Data Visualization Dashboards: Ensure continuity of results and data accuracy following the deployment of new features or functionality.

User Engagement Specialist

• Lead organizational change management activities for cross-functional projects and programs.
• Conduct change impact and stakeholder assessments to identify adoption risks and opportunities.
• Develop and execute change management, communication, and stakeholder engagement plans.
• Partner with project managers, business leaders, and sponsors to drive organizational readiness and adoption.
• Design and coordinate training, enablement, and change champion activities.
• Facilitate workshops, feedback sessions, and resistance management efforts.
• Establish and track adoption, readiness, and change effectiveness metrics.
• Monitor post-implementation adoption and recommend corrective actions to improve outcomes.
• Provide regular updates on change readiness, risks, and adoption progress to project and executive leadership.
• Contribute to PMO change management standards, tools, templates, and best practices.
• Ensure successful adoption and realization of business benefits across the PMO portfolio.

Change Adoption Specialist

• Drive the uptake of AI across IRC’s global operations by working directly with teams to identify, test, and scale high-value use cases
• Ensure AI tools translate into real improvements in how IRC works
• Manage a pipeline of AI opportunities across internal functions (e.g., Finance, Supply Chain, HR)
• Embed with teams to diagnose needs, co-design solutions, and support adoption through to sustained use
• Act as the bridge between operational teams (product owners) and technical developers
• Own problem definition and user adoption for development resources deployment
• Establish and manage a structured pipeline of AI opportunities across departments, including clear problem definitions and requirements
• Maintain a shared intake and prioritization process with technical teams
• Track use cases from intake through pilot, iteration, and scale
• Coordinate with cross-functional teams to align on development, deployment, and support
• Monitor outcomes and performance against defined success criteria
• Identify and prioritize high-impact AI use cases across internal functions
• Work directly with teams to understand workflows, diagnose pain points, and define clear problem statements and requirements suited to AI
• Map current-state and future-state processes
• Co-design, test, and iterate solutions with end users and technical teams
• Support AI deployment into live workflows
• Document and package successful use cases for replication and scale

Technology & AI Adoption Specialist – Operations

• Serve as a trusted advisor for enterprise customers, driving technical adoption of VMware technology.
• Collaborate with customers to develop Success Plans and achieve their business objectives.
• Provide ongoing technical guidance and support throughout the customer journey.
• Conduct technology assessments, roadmap reviews, and deployment guidance to optimize customer operations.

Technical Adoption Manager – Federal

• Lead adoption workshops independently, translating customer needs into actionable plans.
• Diagnose and resolve moderate technical adoption blockers (e.g., integration gaps).
• Develop reusable best-practice resources for common adoption scenarios.
• Partner with product teams to relay VoC insights for roadmap prioritization.
• Monitor ARR growth and consumption metrics to refine adoption strategies.

Specialist Adoption Architect 3

• Drive end-to-end adoption of BeyondTrust Identity Security Insights across an assigned portfolio of licensed customers, ensuring all appropriate connectors are planned, deployed, configured, and validated
• Serve as the Adoption teams, technical leads for
• Build and execute per-customer Success Plans with explicit milestones for connector go-live, NHI discovery, AI-agent discovery, and posture recommendations closed
• Establish a recurring engagement cadence that builds a sustainable usage habit—driving every customer to complete at least three core Insights actions per week (e.g., reviewing findings, triaging Paths to Privilege, and closing posture recommendations); proactively re-engage customers who go dormant
• Apply the adoption playbook in Pathfinder and extend identity control into Password Safe, EPM, and Entitle where use cases warrant, so customers experience “Every Identity Everywhere” as an operational reality
• Improve adoption across the full Insights connector catalog, including identity providers, cloud IaaS/PaaS/SaaS, secrets managers, SaaS apps, code and CI/CD, and agentic-AI platforms, and continuously increase coverage as new integrations are made available
• Translate Insights findings (including True Privilege Graph relationships and Paths to Privilege) into customer-language risk narratives and prioritized remediation plans
• Partner with Sales, Customer Success Management, Technical Account Management, Renewals, and Product to surface adoption risks, expansion signals, and product feedback; feed enhancement requests and telemetry gaps back into the product roadmap
• Contribute to enablement assets (runbooks, configuration guides, and dashboards) that scale impact beyond 1:1 engagement and accelerate time-to-first-value
• Contribute to baseline and ongoing reporting on program KPIs: % of customers with active weekly Insights usage (3+ core actions per week), risks remediated, posture recommendations closed per customer, and value milestones reached

Identity Adoption Specialist

• Provide training design and delivery for non-technical audiences by simplifying complex concepts into clear, engaging materials and interactive sessions
• Adapts to learner needs, reinforces confidence, and supports adoption through effective communication, stakeholder collaboration, and targeted reinforcement
• Continuously improve training based on feedback, user readiness, and identified knowledge gaps

Product Adoption Specialist jobs in United States

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Senior Product Adoption Strategist, Shopping

Senior Manager, MedTech One DP Business Adoption Lead

AI Adoption Manager

Trainer - Adoption Specialist, Federal Health

North America Area Manager – Digital Adoption

AI Adoption Manager

Training and Technology Adoption Manager

Training and Technology Adoption Manager

Training and Technology Adoption Manager

Training and Technology Adoption Manager

Training and Technology Adoption Manager

Training and Technology Adoption Manager

Lead Product Adoption Strategist, Mid-Market

User Engagement Specialist

Change Adoption Specialist

Technology & AI Adoption Specialist – Operations

Technical Adoption Manager – Federal

Specialist Adoption Architect 3

Identity Adoption Specialist

End-User Training, Adoption Specialist