Training and Technology Adoption Manager

Merchant & Gould P.C.

Training and Technology Adoption Manager overseeing training and technology initiatives at Merchant & Gould. Collaborating with IT and leadership for effective employee onboarding and development.

Posted 7/16/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and delivering training programs that enhance user proficiency in software applications and workflows. Strong ability to communicate effectively with leadership and coordinate user adoption strategies for new technologies.

Highest-signal resume keywords

Training Program DevelopmentMicrosoft Office Suite ProficiencyExcellent Presentation SkillsPrompt Engineering Best PracticesUser Adoption Strategy Coordination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Program DevelopmentMicrosoft Office Suite ProficiencyDocument ComparisonMetadata CleaningAI ToolsetsWorkflow Process ManagementNew Hire OnboardingUser-Friendly Training TranslationVirtual Training DeliveryClassroom-Style Training

Soft Skills

High Emotional IntelligenceExcellent Interpersonal SkillsVerbal Communication SkillsWritten Communication Skills

Tools & Technologies

Microsoft Windows EnvironmentIManageEmerging AI ToolsetsTraditional Legal Software Applications

Industry Keywords

Training InitiativesUser Adoption StrategySkill DevelopmentFirm Standards ComplianceNew Hire Orientation

About the role

Key responsibilities & impact

Manage and implement training initiatives related to workflow/process as well as computer programs, software and applications
Communicate and collaborate with firm leadership to ensure all strategic initiatives are being supported from a training perspective
Develop programming to promote skill development to enhance user expertise and improve productivity of the Firm’s employees
Deliver new hire orientation; oversee new hire onboarding and other developmental training programs including conducting follow-ups to quickly integrate new hires into the Firm
Coordinate user adoption strategy and communication for the roll-out of new software and processes to ensure that initiatives are embraced at all levels of the Firm

Requirements

What you’ll need

Minimum of three (3) days in the office required
Excellent computer skills; experience working in a Microsoft Windows environment
Experience with a major Windows application(s), preferably Word and the Microsoft Office Suite, iManage, traditional legal software application needs such as Table of Authorities, metadata cleaning, document comparison and emerging AI toolsets and platforms
Excellent presentation skills and extensive experience delivering training programs in a range of environments and formats including virtual, video, hand-outs, live, class-room-style and one-on-one
Ability to quickly learn new technology platforms and applications and translate to user-friendly trainings
High emotional intelligence with excellent interpersonal, verbal and written communication skills
Strong understanding of prompt engineering best practices, including context-setting, iterative prompting, confidentiality considerations, and evaluating AI-generated content for accuracy, quality, and compliance with firm standards
Requires periodic travel to Merchant & Gould’s offices

Benefits

Comp & perks

a competitive salary with a bonus plan
a comprehensive benefits package that includes employee medical, dental, vision, life, AD&D insurance, short- and long-term disability
401(k) match
parenting leave
ten firm holidays