Technology & AI Adoption Specialist – Operations

INTERNATIONAL RESCUE COMMITTEE

. Drive the uptake of AI across IRC’s global operations by working directly with teams to identify, test, and scale high-value use cases .

Posted 6/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $88,277 - $102,451 per yearWebsite

About the role

Key responsibilities & impact

Drive the uptake of AI across IRC’s global operations by working directly with teams to identify, test, and scale high-value use cases
Ensure AI tools translate into real improvements in how IRC works
Manage a pipeline of AI opportunities across internal functions (e.g., Finance, Supply Chain, HR)
Embed with teams to diagnose needs, co-design solutions, and support adoption through to sustained use
Act as the bridge between operational teams (product owners) and technical developers
Own problem definition and user adoption for development resources deployment
Establish and manage a structured pipeline of AI opportunities across departments, including clear problem definitions and requirements
Maintain a shared intake and prioritization process with technical teams
Track use cases from intake through pilot, iteration, and scale
Coordinate with cross-functional teams to align on development, deployment, and support
Monitor outcomes and performance against defined success criteria
Identify and prioritize high-impact AI use cases across internal functions
Work directly with teams to understand workflows, diagnose pain points, and define clear problem statements and requirements suited to AI
Map current-state and future-state processes
Co-design, test, and iterate solutions with end users and technical teams
Support AI deployment into live workflows
Document and package successful use cases for replication and scale

Requirements

What you’ll need

Minimum 6 years of experience in change management, digital transformation, business analysis, learning & development, or related roles
Strong familiarity with AI tools and applications, and ability to translate their capabilities and limitations into practical use cases and workflow improvements
Experience driving adoption of AI and other technology solutions in complex, matrixed organizations, from problem identification through implementation and sustained use
Strong problem-solving and analytical skills, including the ability to diagnose operational challenges, define clear problem statements and requirements, and analyze and redesign workflows to embed solutions into day-to-day operations
Experience designing and delivering training or capacity-building initiatives
Strong data orientation, including the ability to use data to inform decisions and track impact
Excellent interpersonal skills and track record of building networks (e.g., champions, communities of practice) to support adoption
Demonstrated ability to drive alignment and behavior change without direct authority
Experience working in international development, humanitarian, or nonprofit contexts strongly preferred
Ability to operate in low-resource, high-complexity environments
Fluency in English required; proficiency in French, Spanish, or Arabic preferred.

Benefits

Comp & perks

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI toolsbusiness analysischange managementdigital transformationworkflow improvementsproblem identificationdata analysistraining designcapacity-buildingprocess mapping

Soft Skills

problem-solvinganalytical skillsinterpersonal skillsnetwork buildingalignment drivingbehavior changecollaborationcommunicationadaptabilityuser adoption support