People Operations

• Contributing to Mako’s great company culture and organizing team bonding activities
• Maintaining and applying already defined HR practices and processes for the entire company; ensuring that everyone is on board with them and abiding by them
• Partnering with managers on employee relations, performance management, coaching, and policy interpretation
• Manage the full-cycle recruitment process, working closely with a recruiter and hiring managers
• Advising on strategic decisions that impact Mako and employees
• Supporting HR administration, including payroll coordination, promotions, benefits, onboarding, and offboarding
• Maintaining employee records, HR systems, and reporting to ensure accurate data and support decision-making
• Coordinating with external HR vendors and supporting compliance with applicable employment legislation
• Providing evidence related to human resource activities for internal and external SOC2 audits
• Collaborate with managers to develop reports and ensure compliance related to: department forecasting and resource planning to accurately plan hiring needs, ongoing project reporting, employee time tracking, key data integrity reports to ensure reporting is accurate and complete
• Book approved corporate travel
• Other responsibilities as needed from time to time

People and Operations Manager – Maternity Leave Replacement

• Shape total compensation strategy and run programs like salary benchmarking, ranges, job architecture, and employee stock options
• Design, deliver, and improve employee benefits, including health programs and Health Spending Accounts
• Draft and maintain people-first HR policies ensuring compliance with employment, health, and safety standards across operating provinces
• Manage Ava's B Corp recertification, coordinating company-wide stakeholders, evidence, and timelines
• Lead end-to-end People & Culture projects, covering planning, change management, communication, and adoption
• Develop and deliver training for employees and managers, spanning policy rollouts and skill development
• Administer BambooHR, maintain accurate employee records, and support the payroll function
• Serve as the primary, trusted contact for employee relations, handling sensitive matters with discretion
• Support company performance reviews and help managers coach and develop their teams
• Organize culture initiatives and engagement events to keep our remote team connected
• Partner with the Director of Operations, managers, and executives on company-wide people priorities

People & Culture Generalist

• Manage all administrative tasks related to the employee lifecycle
• Serve as the primary point of contact for employee inquiries
• Manage the full recruitment cycle for assigned positions
• Maintain the accuracy, confidentiality, and timeliness of employee data in the HRIS
• Participate in organization-wide People & Culture programs and events

P&C Coordinator

• Lead the development and execution of People & Culture strategies, metrics, programs, and policies that support organizational objectives, employee engagement, and workforce sustainability.
• Provide strategic leadership and oversite of: Workforce planning, employee and labour relations, organizational development, risk management, and legislative compliance.
• Payroll and benefit administration to maintain compliance with applicable legislation, collective agreements, organizational policies, and internal controls, while supporting the accurate and efficient delivery of payroll services.
• Disability management programs, including short-term disability, long-term disability, workplace accommodations, return-to-work planning, and WCB claims management.
• The Health and Safety program, ensuring compliance with legislation and promoting a culture of safety throughout the organization.
• Quality and staff development and evaluation of clinical education, and core mandatory learning across the organization with an emphasis on the delivery of safe, quality patient care by focusing on advancement of practitioners skills.
• Accreditation Canada, ensuring organizational maintenance and compliance for each evaluation cycle.
• Oversee the administration and negotiation of collective agreements and provide guidance on labour relations matters, grievances, investigations, and dispute resolution.
• Foster a positive workplace culture by leading initiatives focused on employee engagement, diversity, equity and inclusion, psychological safety, continuous learning, wellness, and organizational change management.
• Monitor the organizations performance appraisal process, including performance goals, key metrics, and accountabilities, and participate in the corporate talent management process aligned with our organizational business plan.
• Collaborate with Departments and respective Managers to create and faciliate the onboarding plans and orientation of new employees across the organization.
• Oversee the preparation of materials for and actively participate in meeting with the Senior Leadership Team (SLT), Executive Leadership Team (ELT) and the Board of Directors.
• Establish and monitor key performance indicators, workforce metrics, and reporting systems to support informed decision-making, continuous improvement, and organizational effectiveness.
• Build strong partnerships with leaders across the organization to identify workforce needs, develop practical solutions, and ensure consistent delivery of People & Culture services.
• Lead, mentor, and develop the People & Culture team, fostering accountability, collaboration, innovation, and service excellence.

Director, People and Culture

• Establish and scale a modern People function, implementing best practices, systems, and processes that support a high-growth organization
• Develop and operationalize a clear People strategy aligned with LBMX’s business objectives and growth plans
• Build infrastructure across HR, talent, and operations to enable consistency and scalability
• Design and lead performance management frameworks that reinforce accountability, transparency, and measurable outcomes
• Partner with leadership to drive organizational effectiveness, ensuring clear roles, expectations, and alignment across teams
• Implement tools and processes to track, analyze, and improve people and performance metrics
• Own all HR operations across Canada and the U.S., including payroll, benefits administration, and regulatory compliance
• Ensure adherence to cross-border employment laws, policies, and best practices
• Evaluate and optimize HR systems and tools to improve efficiency and accuracy
• Build and scale a structured recruiting function capable of supporting aggressive hiring targets
• Develop repeatable hiring processes, employer branding, and candidate experience standards
• Serve as a trusted advisor to senior leaders on complex people matters, including employee relations, performance issues, and terminations
• Provide guidance grounded in sound judgment, risk awareness, and business alignment
• Coach leaders to strengthen management capability and drive consistency across the organization
• Shape and reinforce a high-performance, in-office culture that aligns with LBMX’s values and operating principles
• Develop initiatives that enhance employee engagement, retention, and overall workplace experience
• Support organizational scaling efforts, including structural changes, process improvements, and M&A readiness and integration
• Drive change management initiatives to ensure smooth adoption of new processes, systems, and structures across teams
• Lead and develop the People & Operations team, setting clear expectations and driving execution across all HR functions
• Build a high-performing team culture focused on accountability, responsiveness, and continuous improvement

Director of People

• Manage pre-joining and onboarding experience for new hires across US, Canada, and international locations, making sure new hires have a seamless transition
• Oversee payroll for US and Canadian employees and global team, ensuring accurate, timely payments and tax compliance
• Maintain people policies, labor law compliance, employee handbook, and notion workspace
• Manage employee expenses and reimbursements via Ramp, ensuring timely processing and accurate tracking
• Lead company events, town halls, and recognition programs that people actually look forward to
• Ensure data integrity across HRIS, dashboard and other platforms for reporting and audits
• Improve HR workflows, automations, and tools, cutting manual work as the team grows
• Partner with Finance, Legal, Security, and the rest of the People team to keep HR processes compliant and scalable

People Ops Partner

• Partner with supply chain and logistics leaders to support HR initiatives in a fast-paced operational environment, ensuring alignment with workforce demands.
• Support labour relations practices and applying best practices in employee and workplace relations.
• Craft and manage P&C documentation (offers, promotions, terminations, etc.) with accuracy and care.
• Recruitment: posting, sourcing, screening, coordinating interviews, and communicating with candidates.
• Support employee relations, including coaching, documentation, and termination processes.
• Coordinate seamless onboarding experiences for new hires and smooth offboarding for departing team members.
• Drive employee engagement through events, recognition programs, and culture-building initiatives.
• Assist with performance review cycles, quarterly check-ins, and year-end evaluations.
• Participate in conflict resolution and workplace investigations with professionalism and discretion.
• Research and help implement P&C policies, programs, and best practices.
• Support compensation reviews and maintain up-to-date market data.
• Prepare P&C reports and metrics to inform decision-making.
• Administer employee service awards and recognition programs.

People & Culture Coordinator

• Empower leaders, support employees, and execute HR initiatives
• Act as an advisor to People Leaders and employees on local HR topics
• Provide coaching and support on employee relations and compliance
• Manage employee relations issues and grievance matters
• Ensure compliance with local regulations/laws/policies
• Execute and support HR initiatives across the talent lifecycle

Senior Regional HR People Partner – NAM

• Support administration of the Salary Continuance (SalCon) process across the leave lifecycle, including transition to Long-Term disability
• Provide employee guidance and support for leave-related inquiries (email, phone, case management)
• Complete case setup, documentation, and communication, including issuance of required forms
• Coordinate with Payroll, Benefits, Disability Case Management, and HR partners to ensure accurate case handling
• Support activities related to stop pay, reinstatement, and end-of-coverage communications
• Maintain data accuracy, compliance, and adherence to established processes

Senior People Operations Specialist

• Provides administrative support to the People and Culture team with event/team building coordination, preparation for distribution/mailing of materials, preparation of PowerPoint presentations, HR reports, and other materials for HR/People Leaders meetings.
• Conducts on-going education for new hires on Sentrex benefits program.
• Provides daily HRIS system support to employees and managers as needed.
• Inputs new hire employees and creates new employee folders in the HRIS.
• Identifies issues and applies judgment to find proactive solutions within our HR system.
• Administers employee changes and updates employee information in HRIS (as required).
• Maintains accurate employee records in the HRIS by completing regular data audits, correcting discrepancies, and coordinating updates with payroll and other stakeholders to ensure data integrity.
• Tracks employee status changes such as promotions, role changes, departures and leave of absences.
• Acts as the first point of contact by providing a timely response to general HR inquiries received in the HR inbox and/or redirects emails to the appropriate HR personnel.
• Identifies opportunities to streamline or automate processes to continuously improve service delivery.
• Prepares letters (verification of employment) as requested by employees.
• Processes and maintains HR related documents and files, including electronic files.
• Supports and participates in Health and Safety initiatives and practices in the workplace, including adherence to applicable legislative requirements (i.e. OHSA, WSIB, etc.) and Company safety policies and procedures.
• Interprets policy and benefit information when responding to questions from employees.
• Manages the coordination of translation services for the People and Culture team as requested.
• Supports the People and Culture team with the distribution of regular communications and updates that are pertinent to employees and people leaders.
• Assists with ad hoc requests from the People and Culture team.
• Always maintains a high level of confidentiality.
• Additional duties as assigned by the manager.

• Strategically partners with clients to understand business challenges and develop strategies
• Leads assigned clients on all things people and culture
• Acts as a trusted advisor and drives accountability and a performance-driven culture
• Analyze and activate people-related data to identify themes and opportunities
• Own employee relations matters and contribute to workforce planning activities

People Partner

• Lead end-to-end hiring across sales, administrative, and technical roles
• Source candidates through LinkedIn Recruiter, networks, referrals, and outreach
• Coach hiring managers on interviewing, candidate quality, and maintain momentum
• Deliver an excellent candidate experience across every touchpoint
• Support HR Coordinator level work and handle employee relations matters
• Strengthen HR processes and bring AI into HR operations

Talent & People Partner

• Partner with management and stakeholders on the development, implementation, and continuous management of People Services initiatives/programs throughout the business lines.
• Partner strategically with Manager and business leaders to drive and deliver people strategies and goals and create new HR programs specific to business line where required.
• Supports People Leaders through a range of employee relations matters; performance management issues, coaching managers, conducting investigations, disciplinary action, handling of terminations, and conducting exit interviews.
• Provides managers with information on employment legislation and policy information to assist with employee relations issues.
• Keeps management apprised and seeks guidance for complex situations and escalates urgent issues to the Employee Relations team when necessary.
• Responsible for administration of separation process, this includes calculating severance recommendations, drafting termination paperwork, updating separation tracker.
• Supports People Leaders with any questions during the annual bonus/merit cycles ensure smooth and timely execution of bonus/merit process.
• Work closely with extended People Services team members (Talent Acquisition, Learning & Development, Compensation, Benefits, Payroll, Legal, Employee Relations, and HR Solutions, etc.) to deliver expert specialist advice to managers and employees.
• Provide continuous development of employee related programs and initiatives along with making recommendations to improve internal processes to increase efficiency.
• Partner with leader to provide support for EMEA and APAC Technology professionals where needed including providing compensation benchmarking analysis, creating Global programs etc.
• Responsible for creating ad-hoc training and/or partnering with our Learning and Development team to create training materials and facilitate training as needed.
• Support People Managers with analysis of their employee engagement survey results, conduct focus groups, and provide recommendations for their action plan.
• Support with providing metrics and reports such as turnover rate, new hire rate, attrition, distribution lists etc.
• Responsible for all other HR activities such as creating org charts, drafting communications and talking points for org changes, supporting with succession planning activities, and additional duties as required.

People Services Advisor

• You'll lead a globally distributed team of HRBPs and People Operations specialists, ensuring that every employee has an exceptional experience — from the moment they join to the moments that matter most in their careers.
• Working closely with the Chief People Officer, you will translate People strategy into consistent, high-quality execution: embedding AI-powered tools and workflows across the function, championing our culture, and ensuring our HR operations run with precision and compliance across multiple jurisdictions.
• This is a hands-on leadership role for a builder who is equally comfortable coaching an HRBP through a complex employee relations case and redesigning a clunky workflow. You bring strong EQ, a bias for automation, and a genuine belief that a lean, AI-augmented team can outperform a large transactional one.

People & Culture Director

• Provide creative and strategic advice to leaders on a full-range of complex HR/IR issues
• Establish a strategic consultative approach that aligns HR best practices, industrial relations challenges, and the reality of the digital world
• Spearhead key HR/IR initiatives with an eye for aligning HR practices with the specific needs and reality of CBC News
• Support leaders in matters such as performance management, industrial relations, organizational development, change management, compensation, and workforce planning
• Ensure productive union-management relations by maintaining effective working relationships with union representatives locally and nationally
• Establish strategic partnerships and set priorities in a fast paced environment
• Using sound judgment make decisions and recommendations to resolve complex issues
• Ensure highly effective union-management relations and strategically manage complex industrial relations matters to resolution
• Support clients in locations across Manitoba and Saskatchewan, requiring some travel.

Senior HR Generalist, Business Consulting, People & Culture

• Spearhead initiatives that drive measurable outcomes for the TRL team
• Architect the performance strategy—staying ahead of trends, anticipating field needs, and executing programs that enable our frontline teams to succeed
• Accountability for multiple areas of the TRL team member lifecycle including talent and performance development
• Define performance-driven program strategy: Identify future performance gaps and opportunities, establish desired outcomes/measures, design initiatives and roadmap that directly impact business results
• Stay connected to the field: Regularly engage with TRL teams to understand frontline challenges, barriers, and enablers; translate field insights into actionable program strategy and continuously refine approach based on real-world feedback
• Champion frontline advocacy: Serve as a strong voice representing TRL team interests on cross-functional teams; ensure field perspectives are embedded in all program development and delivery
• Leverage data and emerging tools: Analyze performance results using data analytics and emerging technologies (including AI) to inform strategy, identify trends, and drive continuous improvement
• Lead change management and adoption: Execute programs, drive adoption, and reinforce initiatives to ensure sustained impact
• Stay ahead of the curve: Monitor trends and advancements in organizational effectiveness, talent development, and emerging technologies; identify opportunities to innovate and enhance how we develop, motivate, and retain top talent
• Provide strategic updates: Communicate regular program roadmap updates and performance insights to senior leaders

Senior Strategy Manager – People and Performance Excellence

• Deliver expert-level HR support within HR Shared Services
• Handle complex inquiries and provide high-quality service across a variety of HR processes
• Support HR Shared Services team ensuring data accuracy and compliance
• Drive continuous improvement initiatives
• Serve as a subject matter expert on HR policies and processes
• Respond to and resolve complex HR inquiries
• Ensure accurate entry of employee data within HRIS
• Perform regular audits to maintain data quality and compliance
• Identify and drive opportunities to improve HR processes
• Partner with HR Shared Services team to implement process enhancements
• Work closely with HR Business Partners, Payroll, IT, Benefits, and other teams
• Generate and analyze HR reports
• Ensure all HR processes adhere to company policies, data privacy, and labor laws

• Partner closely with regional leaders to understand business priorities
• Act as a trusted advisor to leaders on people matters
• Leverage workforce data, trends, and insights
• Support and influence key People initiatives across the region
• Coach and develop leaders to strengthen leadership capability
• Provide guidance on employee relations matters
• Drive the successful implementation of People programs
• Collaborate cross-functionally with Centres of Excellence

People Business Partner

• Coordinate travel with military precision
• Communicate with warmth and professionalism
• Handle operational details effectively
• Manage onboarding experiences and employee engagement initiatives
• Document SOPs and improve workflows

People & Culture Assistant

• Lead and develop a high-performing global team
• Establish operating models, SLAs, and metrics to improve quality and efficiency
• Own contingent workforce strategy and management and make key decisions as it relates to the business
• Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
• Guide People Operations workstreams for company-wide initiatives
• Drive strategic priorities in partnership with various teams (Finance, Audit, Legal, etc.)
• Influence decisions and ensure execution; act as a trusted advisor on People Operations
• Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working
• Oversee global mobility and immigration programs
• Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness
• Own service delivery strategy and continue to modernize our support model in partnership with technology teams
• Simplify and standardize employee-facing processes and knowledge management
• Expand support through automation, self-service, and AI
• Leverage data to identify friction, measure performance, and improve outcomes
• Own the global HR Compliance program (policies, controls, risk, governance)
• Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization)
• Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls
• Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits
• Track regulatory changes and adapt programs proactively

People Operations jobs in Canada

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People and Operations Manager – Maternity Leave Replacement

People & Culture Generalist

P&C Coordinator

Director, People and Culture

Director of People

People Ops Partner

People & Culture Coordinator

Senior Regional HR People Partner – NAM

Senior People Operations Specialist

People & Culture Coordinator

People Partner

Talent & People Partner

People Services Advisor

People & Culture Director

Senior HR Generalist, Business Consulting, People & Culture

Senior Strategy Manager – People and Performance Excellence

Senior People Operations Specialist

People Business Partner

People & Culture Assistant

Director, People Operations