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About the role
Key responsibilities & impact- Establish and scale a modern People function, implementing best practices, systems, and processes that support a high-growth organization
- Develop and operationalize a clear People strategy aligned with LBMX’s business objectives and growth plans
- Build infrastructure across HR, talent, and operations to enable consistency and scalability
- Design and lead performance management frameworks that reinforce accountability, transparency, and measurable outcomes
- Partner with leadership to drive organizational effectiveness, ensuring clear roles, expectations, and alignment across teams
- Implement tools and processes to track, analyze, and improve people and performance metrics
- Own all HR operations across Canada and the U.S., including payroll, benefits administration, and regulatory compliance
- Ensure adherence to cross-border employment laws, policies, and best practices
- Evaluate and optimize HR systems and tools to improve efficiency and accuracy
- Build and scale a structured recruiting function capable of supporting aggressive hiring targets
- Develop repeatable hiring processes, employer branding, and candidate experience standards
- Serve as a trusted advisor to senior leaders on complex people matters, including employee relations, performance issues, and terminations
- Provide guidance grounded in sound judgment, risk awareness, and business alignment
- Coach leaders to strengthen management capability and drive consistency across the organization
- Shape and reinforce a high-performance, in-office culture that aligns with LBMX’s values and operating principles
- Develop initiatives that enhance employee engagement, retention, and overall workplace experience
- Support organizational scaling efforts, including structural changes, process improvements, and M&A readiness and integration
- Drive change management initiatives to ensure smooth adoption of new processes, systems, and structures across teams
- Lead and develop the People & Operations team, setting clear expectations and driving execution across all HR functions
- Build a high-performing team culture focused on accountability, responsiveness, and continuous improvement
Requirements
What you’ll need- 8+ years of experience in HR leadership roles, including Director of People or equivalent positions
- Minimum of 3+ years managing and developing HR team members
- Proven experience operating in high-growth environments, with a strong focus on HR business partnering and workforce planning
- Experience managing HR operations across both Canada and the United States, including cross-border compliance and payroll
- Demonstrated success building recruiting functions and scaling hiring processes
- Experience partnering with Finance on headcount planning and workforce forecasting
- Experience developing, tracking, and leveraging people metrics to inform decision-making
- CHRL or CHRP designation required
- Experience with HR , payroll systems , and PEO providers (e.g., ADP Workforce, BambooHR , etc.)
Benefits
Comp & perks- Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
- Three weeks’ vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
- Company matched GRSP contributions
- Flexible summer hours and a strong commitment to work-life balance
- Education subsidies to support your professional growth
- Maternity, Parental, and Compassionate Care Leave top-up program
- $500 new hire home office allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Performance Management FrameworksWorkforce PlanningHR Operations ManagementEmployee RelationsChange ManagementTalent DevelopmentPayroll AdministrationOrganizational EffectivenessProcess ImprovementEmployee Engagement Initiatives
Soft Skills
CoachingStrategic PartnershipJudgmentRisk AwarenessTeam Building
Certifications
CHRLCHRP
