LBMX

People Operations

• Establish and scale a modern People function, implementing best practices, systems, and processes that support a high-growth organization
• Develop and operationalize a clear People strategy aligned with LBMX’s business objectives and growth plans
• Build infrastructure across HR, talent, and operations to enable consistency and scalability
• Design and lead performance management frameworks that reinforce accountability, transparency, and measurable outcomes
• Partner with leadership to drive organizational effectiveness, ensuring clear roles, expectations, and alignment across teams
• Implement tools and processes to track, analyze, and improve people and performance metrics
• Own all HR operations across Canada and the U.S., including payroll, benefits administration, and regulatory compliance
• Ensure adherence to cross-border employment laws, policies, and best practices
• Evaluate and optimize HR systems and tools to improve efficiency and accuracy
• Build and scale a structured recruiting function capable of supporting aggressive hiring targets
• Develop repeatable hiring processes, employer branding, and candidate experience standards
• Serve as a trusted advisor to senior leaders on complex people matters, including employee relations, performance issues, and terminations
• Provide guidance grounded in sound judgment, risk awareness, and business alignment
• Coach leaders to strengthen management capability and drive consistency across the organization
• Shape and reinforce a high-performance, in-office culture that aligns with LBMX’s values and operating principles
• Develop initiatives that enhance employee engagement, retention, and overall workplace experience
• Support organizational scaling efforts, including structural changes, process improvements, and M&A readiness and integration
• Drive change management initiatives to ensure smooth adoption of new processes, systems, and structures across teams
• Lead and develop the People & Operations team, setting clear expectations and driving execution across all HR functions
• Build a high-performing team culture focused on accountability, responsiveness, and continuous improvement

Director of People