Director, People and Culture

Associated Ambulance

Director of People and Culture for Associated Ambulance, a leader in Emergency Medical Services in Alberta. Overseeing corporate culture, employee engagement, and HR programs in a hybrid role.

Posted 7/8/2026full-timeAcheson • 🇨🇦 CanadaLead💰 CA$110,000 - CA$150,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the development and execution of People & Culture strategies, metrics, programs, and policies that support organizational objectives, employee engagement, and workforce sustainability.
Provide strategic leadership and oversite of: Workforce planning, employee and labour relations, organizational development, risk management, and legislative compliance.
Payroll and benefit administration to maintain compliance with applicable legislation, collective agreements, organizational policies, and internal controls, while supporting the accurate and efficient delivery of payroll services.
Disability management programs, including short-term disability, long-term disability, workplace accommodations, return-to-work planning, and WCB claims management.
The Health and Safety program, ensuring compliance with legislation and promoting a culture of safety throughout the organization.
Quality and staff development and evaluation of clinical education, and core mandatory learning across the organization with an emphasis on the delivery of safe, quality patient care by focusing on advancement of practitioners skills.
Accreditation Canada, ensuring organizational maintenance and compliance for each evaluation cycle.
Oversee the administration and negotiation of collective agreements and provide guidance on labour relations matters, grievances, investigations, and dispute resolution.
Foster a positive workplace culture by leading initiatives focused on employee engagement, diversity, equity and inclusion, psychological safety, continuous learning, wellness, and organizational change management.
Monitor the organizations performance appraisal process, including performance goals, key metrics, and accountabilities, and participate in the corporate talent management process aligned with our organizational business plan.
Collaborate with Departments and respective Managers to create and faciliate the onboarding plans and orientation of new employees across the organization.
Oversee the preparation of materials for and actively participate in meeting with the Senior Leadership Team (SLT), Executive Leadership Team (ELT) and the Board of Directors.
Establish and monitor key performance indicators, workforce metrics, and reporting systems to support informed decision-making, continuous improvement, and organizational effectiveness.
Build strong partnerships with leaders across the organization to identify workforce needs, develop practical solutions, and ensure consistent delivery of People & Culture services.
Lead, mentor, and develop the People & Culture team, fostering accountability, collaboration, innovation, and service excellence.

Requirements

What you’ll need

Degree in Business with specialization in Human Resources, Learning and Development or healthcare management; Masters Degree an asset.
Minimum 10 years of progressive experience working in Human Resources, preference given to candidates with multisite healthcare experience.
CPHR Designation considered an asset.
Comprehensive knowledge of employment-related legislation, including Employment Standards, Human Rights, privacy legislation, labour relations and negotiations, and other applicable provincial and federal requirements.
Strong understanding of occupational health and safety legislation, disability management, workplace accommodations, and employee wellness practices.
Demonstrate expertise across key People & Culture functions, including talent acquisition, employee and labour relations, compensation and benefits, organizational development, performance management, learning and development, payroll oversight, and workforce planning.
Proven ability to provide strategic advice and influence executive-level decision-making in support of organizational goals.
Exceptional relationship-building and stakeholder management skills, with the ability to establish trust and credibility across all levels of the organization, including unions and external partners.
Strong leadership capability with experience developing teams, driving accountability, and fostering a positive and high-engagement workplace culture.
Ability to manage multiple complex priorities in a fast-paced environment, demonstrating flexibility, sound judgment, and strong problem-solving skills.
Excellent communication, facilitation, and interpersonal skills, with the ability to clearly convey complex information to diverse audiences.
Strong analytical and critical thinking skills, with the ability to leverage data, metrics, and reporting to support evidence-based decision-making and continuous improvement.

Benefits

Comp & perks

Comprehensive Extended Health & Dental benefit package.
Bountiful flex spending account.
Employer-matched RRSP-DPSP retirement savings program.
Flexible working schedule

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Payroll AdministrationLegislative ComplianceTalent AcquisitionPerformance ManagementOrganizational DevelopmentLearning and DevelopmentCompensation and BenefitsData AnalysisMetrics ReportingAccreditation Compliance

Soft Skills

LeadershipRelationship BuildingCommunicationProblem SolvingStakeholder Management

Certifications

CPHR Designation