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Dropbox

Director, People Operations

Dropbox

Director of People Operations leading the global HR team at Dropbox. Responsible for onboarding, workforce strategy, and compliance services.

Posted 6/1/2026full-timeRemote • 🇨🇦 CanadaLeadWebsite

About the role

Key responsibilities & impact
  • Lead and develop a high-performing global team
  • Establish operating models, SLAs, and metrics to improve quality and efficiency
  • Own contingent workforce strategy and management and make key decisions as it relates to the business
  • Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
  • Guide People Operations workstreams for company-wide initiatives
  • Drive strategic priorities in partnership with various teams (Finance, Audit, Legal, etc.)
  • Influence decisions and ensure execution; act as a trusted advisor on People Operations
  • Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working
  • Oversee global mobility and immigration programs
  • Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness
  • Own service delivery strategy and continue to modernize our support model in partnership with technology teams
  • Simplify and standardize employee-facing processes and knowledge management
  • Expand support through automation, self-service, and AI
  • Leverage data to identify friction, measure performance, and improve outcomes
  • Own the global HR Compliance program (policies, controls, risk, governance)
  • Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization)
  • Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls
  • Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits
  • Track regulatory changes and adapt programs proactively

Requirements

What you’ll need
  • 10+ years in People Operations or HR Operations
  • Experience leading global teams in complex environments
  • Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration
  • Track record leading large-scale, cross-functional initiatives
  • Strong stakeholder management and influencing skills; clear communicator
  • Data-driven with strong operational rigor
  • Balances strategy and execution with strong ownership
  • Experience leveraging AI and automation to improve operations
  • Strong understanding of US employment law; working knowledge of international HR compliance.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
service deliverycompliancecontingent workforce managementglobal mobilityimmigration programsdata analysisautomationAI implementationHR complianceUS employment law
Soft Skills
leadershipstakeholder managementinfluencingcommunicationstrategic thinkingoperational rigorownershipchange managementcollaborationproblem-solving