People Services Advisor

Colliers

People Services Advisor providing HR support and employee relations management for Colliers in Canada. Collaborating with stakeholders to enhance employee engagement and drive initiatives in a hybrid work environment.

Posted 6/12/2026full-timeToronto • 🇨🇦 CanadaMid-LevelSenior💰 CA$76,715 - CA$85,000 per yearWebsite

About the role

Key responsibilities & impact

Partner with management and stakeholders on the development, implementation, and continuous management of People Services initiatives/programs throughout the business lines.
Partner strategically with Manager and business leaders to drive and deliver people strategies and goals and create new HR programs specific to business line where required.
Supports People Leaders through a range of employee relations matters; performance management issues, coaching managers, conducting investigations, disciplinary action, handling of terminations, and conducting exit interviews.
Provides managers with information on employment legislation and policy information to assist with employee relations issues.
Keeps management apprised and seeks guidance for complex situations and escalates urgent issues to the Employee Relations team when necessary.
Responsible for administration of separation process, this includes calculating severance recommendations, drafting termination paperwork, updating separation tracker.
Supports People Leaders with any questions during the annual bonus/merit cycles ensure smooth and timely execution of bonus/merit process.
Work closely with extended People Services team members (Talent Acquisition, Learning & Development, Compensation, Benefits, Payroll, Legal, Employee Relations, and HR Solutions, etc.) to deliver expert specialist advice to managers and employees.
Provide continuous development of employee related programs and initiatives along with making recommendations to improve internal processes to increase efficiency.
Partner with leader to provide support for EMEA and APAC Technology professionals where needed including providing compensation benchmarking analysis, creating Global programs etc.
Responsible for creating ad-hoc training and/or partnering with our Learning and Development team to create training materials and facilitate training as needed.
Support People Managers with analysis of their employee engagement survey results, conduct focus groups, and provide recommendations for their action plan.
Support with providing metrics and reports such as turnover rate, new hire rate, attrition, distribution lists etc.
Responsible for all other HR activities such as creating org charts, drafting communications and talking points for org changes, supporting with succession planning activities, and additional duties as required.

Requirements

What you’ll need

3+ years of HR experience in a similar role.
Commercial Real Estate experience is a bonus.
Bachelor's Degree in a relevant field of study.
CHRP designation (or working towards one) is an asset.
Experience working in a multi-location and matrixed organization would be an asset.
Strong experience using Excel, Word, PowerPoint.
Workday experience or familiarity with a similar HRIS.
Strong analytical skills with the strong ability to create insights from employee data and survey results.
Excellent organization, follow-through, and follow-up, with a proven track record of meeting commitments and deadlines.
Excellent attention to detail with the ability to multi-task.
Ability to demonstrate sound judgment while maintaining a high degree of discretion and confidentiality.
Creative and innovative; takes the initiative to solve problems and recommend improvements.

Benefits

Comp & perks

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.
Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.
Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

employee relationsperformance managementcoachinginvestigationstermination processesdata analysiscompensation benchmarkingtraining developmentemployee engagement analysisHR metrics reporting

Soft Skills

organizational skillsattention to detailproblem-solvingdiscretionconfidentialityinitiativefollow-throughcommunicationcreativityjudgment

Certifications

Bachelor's DegreeCHRP designation