Colliers

Accountant

• Prepare and post journal entries, reconcile accounts, and assist with month-end and year-end closing processes
• Maintain general ledger accounts and ensure proper documentation of financial transactions
• Successfully complete monthly reporting and assist your Accounting Manager in audit processes
• Successfully coordinate the integration of new properties into the accounting workflow
• Overseeing the accuracy and productivity of all property management accounting and financial activities
• Ensuring all accounting reporting and scheduled check runs are accurate and all deadlines are met

Staff Accountant

Chief Marketing Officer

• Work closely with the business to deliver measurable ROI, driving the successful execution of key strategic and cross-functional marketing initiatives ensuring active communication with all key stakeholders.
• Serve as national marketing business partner and advisor to the Regional President to drive marketing strategy and business development and collaborate on critical talent acquisition endeavors.
• Lead and supervise marketing leads and regional teams inclusive of performance management, development, hiring, staffing, and managing priorities in collaboration with regional President.
• Be responsible for functional alignment of core marketing functions including business development, property marketing, creative/brand, digital strategy, content development, PR, and communications (internal/external).
• Liaise with the national team to help facilitate the implementation of global and national initiatives regionally and locally.
• Serve as a key collaborator with regional Strategic Projects Team, to implement and cascade best practices and training, and oversee the strategic approach and elevation of deliverables cross-regionally.
• Be responsible for optimizing the region’s pursuit process from inception through completion, driving, and overseeing strategic approach, deliverables/mediums, pitch rehearsals, and presentation coaching.
• Participate in select high-profile client-facing pitch presentations and meetings, leading the marketing component and deliverables.
• Be a key collaborator with research and GIS functional departments to drive connectivity and elevate deliverables.
• Ensure platform and process alignment through strategic consolidation and/or recommendations of preferred vendor platforms/subscriptions.
• Implement and scale best practices cross-regionally.
• Enforce workflow management system(s) across the region to monitor and track KPI’s with marketing, research, and GIS functions.
• Develop and deliver tracking reports, presentations, and analytics on progress of priorities, goals, activities, and programs; monthly, quarterly, semiannually, and annual presentations and reporting.
• Engage regional counterparts to share best practices and collaborate, bringing higher effectiveness and efficiency to the region.

Marketing Director

General Counsel

• Standardize and improve contracts to ensure clearer, more secure documents aligned with the company’s interests.
• Mitigate legal risks through document review, due diligence and regulatory compliance monitoring.
• Manage litigation matters and relationships with external law firms, ensuring control of deadlines, costs and outcomes.
• Automate and optimize legal processes to increase operational efficiency and reduce manual tasks.
• Provide strategic legal counseling to internal departments, supporting business decisions with a focus on legal safeguards.
• Support corporate structuring and strengthen corporate governance practices.
• Oversee contracts, certificates and documents, ensuring compliance with deadlines and preventing operational risks.
• Promote legal best practices and reinforce a culture of compliance and adherence to internal policies.
• Facilitate communication between departments by translating complex legal topics into clear, accessible terms.
• Monitor legislative changes and market trends to ensure the company remains up to date and compliant.
• Identify continuous improvement opportunities in legal processes, driving greater innovation, agility and efficiency.

Senior Attorney

• Successfully complete monthly reporting and assist your Accounting Manager in audit processes
• Successfully coordinate the integration of new properties into the accounting workflow
• Overseeing the accuracy and productivity of all property management accounting and financial activities
• Ensuring all accounting reporting and scheduled check runs are accurate and all deadlines are met

Senior Property Accountant

General

• Carry out repair and maintenance services at several different properties throughout the day.
• Have a proactive approach to maintaining the appearance of the properties and the basic repair and maintenance of building systems.
• Respond to tenant service requests-must be able to prioritize these requests and respond accordingly as dispatched by the Service Center
• Painting of equipment and common areas
• Drywall repair and finishing
• Minor carpentry repairs
• Replacement of damaged ceiling tiles
• Roof maintenance including inspection and cleaning of drains and gutters
• Plumbing fixture repair and replacement
• Repair and maintenance of light fixtures and lamp replacement
• Perform on call duties
• Coordinate and supervise repairs provided by vendors and contractors
• Carry out daily equipment inspection logs
• Provide adjustments to HVAC System and replacement of HVAC filters
• Conduct periodic testing of fire and life safety systems per governing regulations and codes (Ex.-emergency generator, fire alarm, boilers, chillers)
• Communicate with tenants, owners, property managers, leasing agents, service providers and contractors
• Perform assigned duties in IMPAK and other software systems as required
• Support and carry out activities related to the company core values of Service, Expertise, Community and Fun
• Other job duties as assigned to foster the continued growth and success of Colliers International.

Facility Services Technician

Marketing

• Provide high level support to commercial real estate brokerage producers.
• Engage in a well-rounded list of contributions for the brokerage team, including marketing, graphic design, project management, and administrative functions.
• Work with client service coordinators and brokers to gather/curate content and execute marketing tactics including brochure/flyer development, broker opinion of value, advertising, website edits, aerial/retail mapping, email marketing, social media tiles, and direct mail.
• Ensure marketing efforts are aligned with Colliers Brand Guidelines.
• Work within a set of Colliers branded templates.

Marketing Specialist – Commercial Real Estate

Manager

• Manage multiple projects concurrently.
• Track and manage project team’s accountability to scope, schedule, and budget for transitions.
• Comfortable managing teams and familiar with accepted hiring and employment practices.
• Provide quality control within the database to identify errors and inconsistencies during the onboarding phase.
• Ability to create, edit, and run reports in most Lease Administration databases.
• Mentor and train junior transition resources on key duties.
• Interpret complex commercial lease language and attend to details.
• Oversee lease abstraction, translation and quality control process for transition projects.
• Maintain evergreen templates and develop account processes, procedures and playbooks inclusive of RACI chart.
• Ensure timely (agreed upon transition timeline) and accurate abstraction or input of all rental obligations related to leases and all other important lease information during onboarding phase.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for team accounts including boundaries of scope of work, fee structure, billing frequency and payee information.
• Ensure this information has been correctly entered into WorkTrac.
• Program manage delivery of transitions to include: project timelines and gant charts, risk and mitigation strategies, action tracking, meeting agendas & minutes, etc.
• Conduct regular meetings and reviews with clients.
• Develop, in partnership with assigned lease administration team, strong client governance programs such as reporting cadence, communication methods, business reviews, etc. during transition.
• Prioritize strong service delivery and client relationships.
• Manage client escalations and ensure timely resolution of issues during transition.
• Oversee and ensure global team is delivering services.
• Support RFI and RFP response development including pricing, presentation decks, etc.
• Participate in presentations to new or existing clients for new business pitches.
• Manage assignments and delegation of database management tasks to global team members.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Prepare and lead with impactful communication and professional presence.
• Foster effective communication and demonstrate professional presence, actively engaging with all team members to promote a collaborative environment.
• General understanding of AI technology and openness to adapting to the evolution of technology.
• Oversee the abstraction or input of rental obligations related to leases and all other important lease information as stipulated by client abstraction standards for assigned transition accounts.
• Provide final QC for abstraction process as may be required for assigned transition accounts.
• Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, etc.
• Oversee data migration from legacy systems and target systems, data mapping, ETL processes or reconciliation between tools.
• Provide training for lease administration systems and dashboards.
• Ability to review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions.
• Develop initial monthly rental payment schedules.
• Ability to assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance payments to Landlords, including reviewing leases to insure accuracy of all charges.
• Ability to review and validate Consumer Price Index adjustments as provided in legal documents.
• Maintain file systems, including the data integrity of initial information uploaded to the database application used for tracking all Tenant and Lease related data specific to the initial set up of a new account during transition.
• Maintain client transition financial forecasts for internal tracking and budgeting.
• Confirm and approve monthly client billing.
• Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process for transitions.
• Track A/R for assigned clients and escalate to appropriate parties.
• Regular status reports to internal management.
• Knowledge of Lease Administration scope of services, master service agreement and intercompany contractual review and development in partnership with Colliers legal, risk and security teams.
• Develop and maintain tracking method for team workloads and assignments and provide refreshed gearing annually.
• Review and validate team allocations and alignment to contractual scope of work and client’s expectations.
• Manage team workloads ensuring equitable distribution.
• Develop roadmap to streamline and enhance transition program delivery.
• Lead key program initiatives such as Best Practice tracking, Case Study Development, AI partnership with Technology, Global COE Partnerships, etc.
• Conduct post transition Lessons Learned to help inform and implement process improvements for future transitions.
• Other duties as assigned.

Transition Manager

Administration

• Manage large teams 10+ and grow and develop teams.
• Familiar with accepted hiring and employment practices.
• Responsible for workforce planning, succession planning, retention strategies and performance management frameworks.
• Review and validate team allocations and alignment to contractual scope of work and client’s expectations.
• Manage team workloads ensuring equitable distribution.
• Provide quality control within the database to identify errors and inconsistencies.
• Ability to create, edit, and run reports in most Lease Administration databases.
• Mentor and train Lease Analysts on key lease administration duties.
• Interpret complex commercial lease language and attend to details.
• Oversee lease abstraction, translation and quality control process for assigned account(s).
• Assist in account transitions and setup as appropriate.
• Make sure quarterly maintenance of account process, procedures and playbooks.
• Ensure timely and accurate abstraction or input of all rental obligations related to leases and all other important lease information.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for team accounts including boundaries of scope of work, fee structure, billing frequency and payee information.
• Ensure this information has been correctly entered into and maintained as a client contract in WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Oversee development and maintenance of strong client governance programs such as reporting cadence, communication methods, business reviews, etc.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Manage client escalations and ensure timely resolution of issues.
• Proactively identify account related risks and oversee appropriate mitigation strategies and management through solutions.
• Oversee and ensure global team is delivering services per the client specific process and contract.
• Manage assignments and delegation of database management tasks to global team members.
• Support RFI and RFP response development including pricing, presentation decks, etc.
• Participate in presentations to new or existing clients for new business pitches.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Foster effective communication and demonstrate professional presence, actively engaging with all team members to promote a collaborative environment.
• General understanding of AI technology and openness to adapting to the evolution of technology.
• Oversee the abstraction or input of rental obligations related to leases and all other important lease information as stipulated by client abstraction standards for assigned accounts.
• Provide final QC for abstraction process as may be required for assigned accounts.
• Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, etc.
• Ability to review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions.
• Ensure accounts reconciled with outstanding balances and ensure dispute resolution.
• Ability to assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance payments to Landlords, including reviewing leases to insure accuracy of all charges.
• Ability to review and validate Consumer Price Index adjustments as provided in legal documents.
• Maintain file systems, including the data integrity of information contained in the database application used for tracking all Tenant and Lease related data.
• Responsibility for revenue growth, profitability targets, account P&L management, pipeline development, cross-selling / organic growth targets.
• Track and ensure account contracts are current and renewed in a timely manner.
• Confirm and approve monthly client billing.
• Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process.
• Track A/R for assigned clients and escalate to appropriate parties.
• Knowledge of Lease Administration scope of services, master service agreement and intercompany contractual review and development in partnership with Colliers legal, risk and security teams.
• Develop and maintain tracking method for team workloads and assignments and provide refreshed gearing annually.
• Lead key program initiatives such as Best Practice tracking, Case Study Development, AI partnership with Technology, Global COE Partnerships, etc.
• Other duties as assigned.

Senior Director, Lease Administration

People Operations

• Partner with management and stakeholders on the development, implementation, and continuous management of People Services initiatives/programs throughout the business lines.
• Partner strategically with Manager and business leaders to drive and deliver people strategies and goals and create new HR programs specific to business line where required.
• Supports People Leaders through a range of employee relations matters; performance management issues, coaching managers, conducting investigations, disciplinary action, handling of terminations, and conducting exit interviews.
• Provides managers with information on employment legislation and policy information to assist with employee relations issues.
• Keeps management apprised and seeks guidance for complex situations and escalates urgent issues to the Employee Relations team when necessary.
• Responsible for administration of separation process, this includes calculating severance recommendations, drafting termination paperwork, updating separation tracker.
• Supports People Leaders with any questions during the annual bonus/merit cycles ensure smooth and timely execution of bonus/merit process.
• Work closely with extended People Services team members (Talent Acquisition, Learning & Development, Compensation, Benefits, Payroll, Legal, Employee Relations, and HR Solutions, etc.) to deliver expert specialist advice to managers and employees.
• Provide continuous development of employee related programs and initiatives along with making recommendations to improve internal processes to increase efficiency.
• Partner with leader to provide support for EMEA and APAC Technology professionals where needed including providing compensation benchmarking analysis, creating Global programs etc.
• Responsible for creating ad-hoc training and/or partnering with our Learning and Development team to create training materials and facilitate training as needed.
• Support People Managers with analysis of their employee engagement survey results, conduct focus groups, and provide recommendations for their action plan.
• Support with providing metrics and reports such as turnover rate, new hire rate, attrition, distribution lists etc.
• Responsible for all other HR activities such as creating org charts, drafting communications and talking points for org changes, supporting with succession planning activities, and additional duties as required.

People Services Advisor

Paralegal

• Manage and respond to subpoenas, garnishment orders, discovery requests, and other legally mandated notices
• Coordinate and support e‑discovery processes, including email searches, document retrieval, and electronic data collection relevant to legal requests
• Work closely with internal business contacts (e.g., HR, Payroll, IT, Operations)
• Engage with external legal counsel on matters related to discovery and subpoenas
• Maintain organized records of all requests, responses, and related correspondence
• Assist with process improvements, templates, and documentation related to subpoena and discovery response workflows

Claims Paralegal

• The Senior Lease Administrator, Client Lead is responsible for managing Lease Administration functions and implementations, client and vendor relationships, and centralizing, establishing and producing schedules, reports, communication plans, and process flow for the Lease Administration team.
• Serve as the main point of contact for clients and internal stakeholders regarding lease administration matters.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements for assigned accounts including boundaries of scope of work, fee structure, billing frequency and payee information.
• Ensure this information has been correctly entered into and maintained as a client contract with WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Develop and maintain strong client governance programs such as reporting cadence, communication methods, business reviews, etc.
• Track, maintain, and communicate all expirations, option exercise dates, and other critical information.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Proactively identify account related risks and formulate appropriate mitigation strategies; project manage through solution.
• Oversee and ensure global team is delivering services per the client specific process and contract.
• Participate in presentations to new or existing clients for new business pitches.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Prepare and lead with impactful communication and professional presence.
• Confirm and approve monthly client billing. Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process.
• Review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions.
• Prepare monthly rental payment schedules. Track A/R for assigned clients and escalate to appropriate parties. Reconcile accounts with outstanding balances and work with Landlords and clients to resolve any disputes.

Senior Lease Administrator

Financial Planning and Analysis

• Develop and manage annual budgets, forecasts, and financial plans for Facility Management delivery
• Monitor actuals vs. budget, providing variance analysis and corrective actions
• Oversee invoicing, cost allocation, and client financial reporting
• Support pricing models and commercial proposals
• Identify cost optimization opportunities without compromising service outcomes
• Ensure compliance with financial governance, audit requirements, and internal controls
• Partner with operations and procurement to align financial and service delivery objectives

Finance Lead – Facilities Management

Account Executive

• Serve as the executive point of contact for the client, maintaining strong, trust-based relationships
• Own P&L performance, ensuring financial targets and margin expectations are met
• Provide strategic direction for Facility Management service delivery across all sites and regions
• Lead governance, including executive reviews, performance reporting, and continuous improvement initiatives
• Identify growth opportunities, including scope expansion and value-added services
• Ensure compliance with contractual, regulatory, and safety requirements
• Align cross-functional teams to deliver a consistent and scalable Facility Management solution

Account Director – Facilities Management Delivery

Procurement

• Develop and implement procurement strategies for Facility Management services and vendors
• Manage supplier selection, onboarding, and performance management
• Negotiate contracts, pricing, and service level agreements (SLAs)
• Drive cost savings and value engineering opportunities
• Ensure vendor compliance with safety, regulatory, and contractual standards
• Collaborate with Facility Management operations to ensure service continuity and quality
• Support transition activities, including vendor rationalization and onboarding

Procurement Analyst, Manager – Facilities Management Delivery

Business Analyst

• Analyze work order (WO) data, spend trends, and service performance
• Develop dashboards, KPIs, and reporting frameworks for Facility Management delivery
• Identify process inefficiencies and recommend improvements
• Support transition activities, including data validation and process mapping
• Collaborate with technology teams to optimize Facility Management systems
• Produce insights to support strategic planning and operational enhancements