Learning and Development

• Build, deliver and facilitate cohort-based one:many programs for customers
• Design new, innovative experiences tying together physical and digital assets
• Produce new and leverage existing training materials
• Proactively leverage in-house and external tools and platforms to optimize training
• Demonstrate expertise across the Samsara platform
• Manage all live session logistics
• Collaborate closely with the CS Scale and the rest of the Education team
• Identify common knowledge gaps across the Scale customer base
• Champion, role model, and embed Samsara’s cultural principles

Senior Training Specialist

• Design and implement instructional technology strategies across diverse academic programs and initiatives.
• Analyze faculty and staff satisfaction to identify and track evolving technology needs.
• Collaborate with clients to address teaching-related technology issues, including pedagogy, application assessment, and integration strategies.
• Consult with learning technology teams to develop tailored solutions for academic units and departments.
• Conduct research and devise creative workarounds to resolve complex instructional technology challenges.
• Serve as instructional design lead for specific AI learning technology uses when needed.
• Serve as instructional design lead for specific learning technology services as needed.
• Research and pilot emerging AI technologies, partnering with faculty to ensure classroom tools remain current and relevant.

Instructional Designer, Learning Technologies

• Design and develop learner-centered, performance-based solutions that utilize a variety of delivery methods: (e-learning/on-demand, instructor-led training, online classrooms, virtual learning environments, performance support, distance learning, etc.)
• Create highly effective interactive content using appropriate authoring systems and software applications as needed. Content includes digital assets such as graphic elements, animations, 3-D modeling, video, narrated presentations, layouts, and templates.
• Adhere to project scope, timelines, budget and priorities for all assigned activities.
• Collaborate with Program Managers to evaluate effectiveness of programs-including development of learning metrics.
• Identify and recommend innovative instructional design strategies, technology practices, and best-in-class practices to increase content engagement, usability, and effectiveness.
• Proactively collaborate with team members, subject matter experts, and firm leaders.

Instructional Designer

• Deliver live virtual onboarding sessions for new and existing customers (school transportation teams, administrators, bus drivers, and tech users).
• Tailor your delivery based on audience skill levels, goals, and feedback.
• Serve as the main point of contact for onboarding-related questions during the training period.
• Own design and execution of all post-training follow-up communication.
• When needed, travel onsite with clients to deliver in person training. Travel time may be up to 35% of work days per month.
• Manage customers to help them move them through the onboarding process by setting training times, following up on meetings, and checking in regularly with customers.
• Help ensure that customers are moving smoothly through the onboarding process and ensure that no customers are left behind.
• Monitor learner engagement and outcomes to continuously refine training approaches.
• Partner with the Program Manager and Customer Success Manager teams to ensure smooth handoffs post-onboarding stage.
• Create systems for customer knowledge retention to maintain a high level of trust with customers and create excellent experiences.
• Develop a scope and sequence of skills that users need to use our core functions and additional features.
• Collaborate with the Program Manager - Implementation, Education, and Professional Services and Customer Success Manager team to evolve training content.
• Track training impact across accounts and help identify patterns or gaps in onboarding.
• Over time, grow into a leadership role shaping training strategy, tools, and onboarding.

Learning Specialist

• The Organizational Change Manager manages moderately complex change initiatives with significant organizational impact.
• Partner with project leads and business sponsors to plan and execute change management activities that enable successful implementation of enterprise initiatives.
• Design and deliver comprehensive change management plans aligned with established organizational goals and methodologies.
• Assess the people-side impact of changes to processes, systems, structures, and culture, and develop tailored plans to facilitate adoption.
• Coordinate and manage change-related timelines, workstreams, and deliverables for cohesive execution across projects.
• Facilitate the creation of end-user communication materials, training content, and change-related collateral to support consistent messaging and knowledge transfer.
• Advise internal stakeholders on change leadership best practices, providing tools and guidance to build internal change capability across the business.
• Build and maintain effective change networks to support knowledge sharing, feedback loops, and local engagement during change implementation.
• Ensure change management approaches align with organizational methodology and leverage internal frameworks for consistency and scalability.
• Monitor and measure change adoption, engagement, and effectiveness through qualitative and quantitative data to refine change strategies and report on progress.
• Partner with internal and external resources, including vendors, to ensure change management activities are cohesive, engaging, and reinforce the desired behaviors and capabilities.

Organizational Change Manager

• Deliver highly engaging learning experiences that uphold LifeLabs research backed content and allows for engagement, discussion, practice, processing, and application.
• Prioritize the needs, goals, and experiences of clients when preparing for and delivering solutions, ensuring alignment with their context and values.
• Facilitate LifeLabs Learning workshops across formats (e.g. in-person, virtual, and hybrid) and learning modalities (e.g. training, group coaching, group dialogue).
• Participate in and lead panels, speaking engagements, Skills Spotlights, and lead-generation events.
• Ensure audiences from individual contributors to senior leaders have a tailored experience by adapting to unique needs of organizations and learners.
• Serve as a learning experience partner alongside other product and client-facing teams, bringing facilitation skills and subject-matter expertise to targeted business initiatives.
• Establish and sustain strong, trust-based relationships with clients and internal stakeholders through consistent communication, reliability, and mutual respect.
• Monitor, interpret, and recognize industry-specific trends, innovations, and external forces to inform decision-making and client alignment.
• Confidently and accurately use business terminology to build credibility with clients and stakeholders.
• Collaborate with internal client teams to support business-critical priorities such as client engagement, product innovation, and internal company culture initiatives.
• Actively seek, synthesize, and apply feedback from clients and learners to continuously improve experiences, solutions, and outcomes.

Learning Experience Facilitator – Full-time

• Coordinate and handle logistics on internal training programs and client programs
• Develop and maintain knowledge base of relevant state mandatory CLE requirements
• Maintain and audit CLE program files including course materials and attendance records
• Provide attorney support regarding CLE compliance and state bar registration

CLE, Talent Development Coordinator

• Support L&OD team to operationalize and execute the Holistic Health L&OD strategy and annual operating plan aligned to business priorities, culture, and leadership expectations.
• Implement governance, standards, and measurement for learning and development solutions (needs analysis, design, delivery, evaluation, and ROI/impact tracking).
• Manage the administration of the Learning Management System (LMS) for Holistic Health to make training courses available to learners, schedule courses, track completion of courses and maintain employee transcripts.
• Coordinate LMS administration with the affiliates for Essential Compliance Training.
• Support Director L&OD and Manager L&OD with by designing, creating, and executing functional learning.

Learning & Development Specialist

• Design and deliver impactful professional learning experiences for educators, administrators, and workforce development partners.
• Customize training and implementation strategies to support district, CTE (career technical education), and workforce development goals.
• Serve as a subject matter expert on Transfr’s platform, VR systems, and curriculum resources.
• Provide coaching, onboarding, and ongoing support to drive customer adoption and implementation success.
• Analyze training data, usage metrics, and stakeholder feedback to measure impact and demonstrate ROI.
• Build strong relationships with educators, site and district leaders, and state stakeholders as a trusted partner and advisor.
• Collaborate cross-functionally with Product, Programs, Sales, Marketing, and Customer Success teams to improve customer outcomes and implementation practices.
• Represent Transfr professionally in high-visibility customer engagements and support continuous improvement initiatives.
• Support quality assurance with testing of new features and enhancements.
• Contribute to internal playbooks and best-practice documentation to scale implementation excellence.

Professional Learning Specialist

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

• This individual contributor is responsible for the design, build, and maintenance of asynchronous learning programs within our Learning Management System (internal platform “PP Learn”, utilizing 360 Learning) aligned to PPFA’s leadership development framework, competency model, and enterprise-wide learning priorities.
• Serves as key partner to Director and Manager, Learning & Development.
• Works in tandem with the Sr. Specialist E-Learning in support of the organizational learning initiatives.
• Builds collaborative relationships with People & Culture Business Partners and stakeholders across the organization to support learning initiatives.
• Demonstrates a commitment to race equity and integrates equitable practices into learning design.
• Continuously maintains professional growth in instructional design, digital learning tools, and workplace learning trends.

Learning and Leadership Development Specialist

• Deliver engaging training sessions: Facilitate training in various formats - including live virtual sessions, in-person workshops, and recorded/asynchronous sessions - for customers, and partners.
• Tailor learning experiences: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.
• Customization & Strategy: Tailor educational content to specific customer data sets and use cases.
• Collaborative Enablement: Partner with internal teams and external stakeholders to deliver tailored training programs.
• Content Management: Develop and update training documentation, leveraging tools for efficiency.
• Master Contentsquare’s products: Develop deep expertise across Contentsquare’s growing product suite. You’re seen as a product specialist by our customers.

Training Consultant

• Collaborate with the staffing partners to thoughtfully allocate work and structure deal teams for mid-senior associates, exercising judgement around associate experience, capacity, skills, business needs and development priorities
• Develop trusted relationships with mid to senior associates by means of weekly in-person 1:1 check-ins / meetings gaining a deep understanding of their recent engagement experience, strengths, aspirations, pressures, and development needs in order to make informed future staffing and development decisions
• Act as a central, trusted conduit between associates and partners – surfacing insights, flagging issues early, and facilitating productive dialogue around workload, performance, and development
• Monitor and actively manage associate utilization to promote fairness, sustainability, and strong performance, balancing evolving business demands with individual needs
• Works closely with M&A PDM colleague who focuses on junior-level associates to integrate staffing efforts across entire deal teams on an ongoing basis
• Exercise sound judgment to balance client and business needs with individualized associate development, ensuring staffing decisions support both short‑term execution and long‑term talent growth
• Analyze utilization and availability data and pair it with qualitative insight from associate relationships to inform staffing decisions and leadership conversations. Share the analysis with the staffing partners on a regular basis
• Consult with the relevant staffing partners and members of the Legal Talent team regarding cross-group staffing, client secondments, etc.
• Assist with coordination and tracking of associate hours and schedules, including vacation, leaves of absence and related coverage
• Coordinate with the Legal Talent Team to support the delivery of thorough evaluations and developmental objectives for associates
• Prepare required reports and participate in relevant meetings with group leadership to discuss associate evaluations
• Coordinate with and assist the Legal Talent Team with ensuring robust feedback is provided to each associate in a timely fashion
• Assist with intake of orally communicated evaluations on an as needed basis
• Provide the Training Team feedback and insights into the creation of relevant practice-specific training curriculum, and incorporation of practice-specific development needs into firm-wide development programs (i.e. STBReady, STBAdvance)
• Facilitate coordination with STB coaching resources as needed in support of associate development
• Support associate development by ensuring all associates have a mentor pairing and are in ongoing contact with their mentors in line with firm mentoring programs
• Support integration of lateral hires or group/office transfers through regular check-in meetings and coordination of social meetings with other group attorneys; intentionally build a sense of belonging and a strong internal network that accelerates engagement and performance
• Coordinate with other professional service team members (e.g. practice management, knowledge management, legal training team, etc.) to further practice group initiatives

Manager, Professional Development – M&A

• Lead clinical curriculum redesign initiatives
• Support instructional design efforts within a life sciences-focused academic environment
• Contribute to and help manage complex curriculum initiatives
• Ensure consistency in learner experience, assessment design, and instructional quality across programs

DVM Instructional Designer, Curriculum Manager

• Assist the sub-contract team in successfully executing a vision for call center staff training and development
• Work closely with subject matter expert teammates to conduct learning needs assessments, establish learning objectives, and design and develop content
• Ensure that training needs of call center staff are supported and met through iterative products that respond to learner feedback
• Facilitate virtual and in-person training programs
• Develop eLearning modules, job aids, and other multimedia learning tools
• Contribute to the Call Specialist Handbook development and ongoing updates as needed
• Identify and implement educational technologies to support training approaches
• Assist in maintaining training records for call center staff
• Evaluate training for efficacy and adjust methodology and materials as needed to improve understanding of information by call center staff
• Support the program’s established training plan

Program Officer, Instructional Design

• Collaborating with training leadership and stakeholders to design and develop technical training content
• Facilitating learning experiences on Solventum HIS software products
• Assessing employee skills and serving as Subject Matter Expert (SME)

Technical Instructional Designer

• Responsible for the administration and ongoing maintenance, logistics and support of the Talent & LMS platform while working collaboratively with stakeholders.
• Creates, executes, and manages all LMS activities for successful delivery of corporate learning events including, but not limited to the development and execution of all learner communication; administration of content through NBT University in Workday Learning.
• Provides subject matter expertise on learning management technology, manages all aspects of the learner's participation to be sure they have access to training materials, pre-work assignments and monitors the process for successful completion of all learning content.
• Ensure accurate, timely reporting.
• Work closely with the Workday Systems Administrator to ensure data integrity and accurate reporting, this work includes all testing and communication/training of key stakeholders.
• Review Workday releases to determine potential impacts including (cost, time, reporting accuracy etc.) and define a solution and the roll out plan. Inform and prepare all stakeholders.
• Provide regular support to the Talent and Organizational Development Team, HRBP’s, Compliance Coordinators with administration and support of the learning and talent Workday modules.
• Manage all learning related scheduling, communications, and logistics for Corporate strategic programs - Star Impact, Emerging Leaders, Paths, Learning@NBT, includes others as they are developed.
• Responsible for Talent Development content library management. As needed work with stakeholder to define organizational development needs, research and recommend solutions including curriculum, delivery methods and logistics.
• Participates as an adjunct facilitator for the delivery of corporate content when needed.
• Independently reviews and approves employee applications for Undergraduate Tuition reimbursement program and oversees the budget related to this program. Oversees the reimbursement process for the Graduate Tuition Reimbursement program.

Talent Development Program, Logistics Administrator

• Design, develop, and deliver high-quality technical, professional, and leadership development programs.
• Facilitate engaging learning experiences for Professional Staff.
• Curate and customize learning content to create targeted, audience-specific learning journeys.
• Project manage end-to-end learning initiatives from needs analysis to continuous improvement.
• Partner with senior leaders and stakeholders to assess learning needs.
• Define and track learning metrics to evaluate program effectiveness.
• Identify and implement opportunities to leverage learning technologies.

Manager, Learning and Development

• Design and develop end-to-end leadership development programs (e.g., workshops, learning paths, blended learning journeys)
• Create engaging content such as facilitator guides, participant materials, eLearning modules, toolkits, and job aids
• Ensure materials align with stakeholder expectations, business needs, and cultural values
• Work with the VP, Leadership Development to develop bespoke leadership interventions to address one-off leadership challenges and the latest leadership development principles and practices
• Manage program timelines, logistics, communications, and stakeholder alignment for multiple leadership development initiatives
• Expertly facilitate leadership development programs, workshops, and learning experiences for leaders across the organization, virtually and in-person
• Define program goals and success metrics aligned to business outcomes and coordinate with Leadership Development team members to evaluate and adapt programs based on key insights

Leadership Development Partner

• Translate existing documents such as standardized work, standing operating procedures, and work instructions into target languages using direct knowledge of target language and AI tools, ensuring sensibility and accuracy of translations.
• Develop new materials as required in English or target languages using templates in partnership with subject matter experts.
• Work with colleagues in target language sites in France, Belgium, Hungary, Poland, Turkey, and China to ensure accuracy of translations.
• Assist in refining current digital library of materials. These documents are training materials for our colleagues to use in their preferred languages.

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