Senior Specialist, Learning Operations

Constellation Brands

Senior Specialist in Learning Operations overseeing the execution of enterprise learning programs. Responsible for optimizing learning systems, processes, and enhancing learner experiences.

Posted 6/30/2026full-timeRochester • Illinois, New York • 🇺🇸 United StatesSenior💰 $82,400 - $123,600 per yearWebsite

About the role

Key responsibilities & impact

Manage the day-to-day operations of enterprise learning programs, ensuring accurate, timely, and high-quality delivery
Execute logistics for instructor-led, virtual, and digital learning experiences, including scheduling, enrollment, communications, and materials coordination
Serve as a key operational partner to learning program managers and instructional designers
Administer and optimize CBI’s Workday learning management system (LMS) and related learning technologies
Configure courses, curricula, learning paths, and reporting structures within the system
Troubleshoot system issues and partner with IT and vendors on enhancements, integrations, and upgrades
Ensure data accuracy, compliance, and a strong end-user experience
Coordinate with external vendors, facilitators, and content providers to support program delivery
Manage vendor logistics, including scheduling, materials, and communications
Support contract tracking and vendor performance monitoring
Generate and analyze learning data and operational metrics (e.g., completions, participation, utilization)
Produce regular and ad-hoc reports for stakeholders
Identify trends and recommend improvements to enhance engagement and effectiveness
Identify inefficiencies and implement improvements to streamline learning operations
Leverage automation and system capabilities to enhance scalability and consistency
Contribute to the development and documentation of standard operating procedures and best practices
Coordinate learning ops projects from planning through execution and completion
Develop and maintain project plans, timelines, and deliverables for learning initiatives and system updates
Track progress, identify risks, and proactively resolve operational issues to ensure on-time, high-quality delivery
Partner with HR, Talent Development, and business stakeholders to support learning initiatives
Provide guidance and support to learners, managers, and facilitators on learning systems and processes
Act as a point of contact for operational questions and issue resolution

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, Education, or a related field
3-5+ years of experience in learning operations, talent development, HR operations, or program coordination
Proven experience administering enterprise LMS platforms (e.g., Cornerstone, Workday Learning, SuccessFactors)
Strong project coordination and organizational skills with attention to detail

Benefits

Comp & perks

paid time off
medical/dental/vision insurance
401(k)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Learning OperationsProgram CoordinationData ReportingCourse ConfigurationCompliance Management

Soft Skills

Attention to DetailCommunicationProblem-SolvingCollaboration