Learning and Development

• Design and develop learning experiences across multiple formats, including eLearning modules, instructor-led training, learner workbooks, job aids, quick-reference guides, and knowledge checks.
• Build scalable, agent-centered training content using tools such as Articulate 360, Canva, Google Suite, and Confluence and apply adult learning principles that drive measurable behavior change.
• Partner with subject matter experts across Operations, Product, Underwriting, Service, and Sales to gather information, validate content accuracy, and translate complex concepts into practical guidance.
• Lead the organization, accuracy, and governance of Kin’s operational knowledge base, including content standards, tagging conventions, audits, and version control practices.
• Revise and update learning content quickly in response to process improvements, product launches, regulatory updates, or system changes while maintaining high quality and consistency.
• Create operational communication assets such as announcements, reinforcement materials, quick-start guides, and leader talking points that support successful rollout and adoption of new initiatives.
• Track knowledge base health metrics and learner engagement data to identify opportunities for content improvements and operational efficiencies.
• Coordinate stakeholder reviews, approvals, and publishing workflows across training and communication materials.
• Maintain reusable templates, style guides, and scalable content components that improve development speed and consistency across the Operations Training team.
• Integrate generative AI tools into content development workflows to improve efficiency, scalability, and speed without sacrificing content quality or learner experience.

Instructional Designer

• Accelerate new market success by ensuring attorneys, LLPs, and clerks are sales-ready from day one.
• Provide ongoing coaching to maintain and improve hire rates in both new and existing locations.
• Work to centralize sales training and onboarding.
• Improve client conversion rates through structured, high-quality sales training tailored to the legal industry.
• Design structured training materials focused on client conversion and consultative sales techniques.
• Standardize coaching methods to ensure consistent training across all locations.
• Own the sale training process for new office launches, ensuring attorneys and staff ramp up quickly.
• Deliver focused, hands-on coaching to increase early hire success rates.
• Facilitate role-playing sessions and real-time coaching to build confidence in client interactions.
• Provide one-on-one coaching based on individual performance data.
• Work closely with leadership to align training programs with revenue goals.
• Use Salesforce data analysis to identify training needs and drive measurable improvements.

Sales Training Specialist

• Lead the design, development, and implementation of advanced training programs, ensuring they meet the evolving needs of customer users and mission objectives.
• Manage the end-to-end training process, from needs analysis and content development to delivery, assessment, and continuous improvement.
• Create and deliver customized training materials such as CONUS and OCONUS instructor-led courses, e-learning modules, job aids, and user documentation, ensuring content is accurate, engaging, and aligned with the customer’s geospatial intelligence tools.
• Act as a subject matter expert in instructional design methodologies, applying adult learning principles and best practices to create effective learning experiences.
• Coordinate training schedules, logistics, and resources to support both in-person and virtual training sessions for customer personnel.
• Partner closely with customer mission stakeholders, technical teams, and SMEs to identify user requirements and define clear, measurable learning objectives for training programs.
• Evaluate and assess training effectiveness through feedback, testing, and performance metrics to drive continuous improvement of training initiatives.
• Provide recommendations on technology tools, learning management systems (LMS), and virtual learning platforms to enhance training delivery and tracking.
• Ensure compliance with customer policies and procedures related to training, documentation, and security.
• Stay current on industry trends in instructional design and geospatial intelligence technologies, leveraging emerging tools and techniques to enhance training effectiveness.
• Support the development and implementation of train-the-trainer programs to build internal capacity and ensure sustainable training efforts.
• Monitor and report on key training metrics, including participant engagement, completion rates, and knowledge retention.
• Gather and identify lessons learned and user feedback for continuous training improvement. Additionally implementing feedback loops with the software development team for software improvements.

Senior Training Coordinator, Instructional Designer

• Create learning and performance solutions that help employees succeed and deliver great customer experience
• Partner with business leaders to identify performance needs and design scalable solutions
• Design, develop, and implement learning programs, performance support tools, knowledge resources, and communications
• Create engaging learning experiences using instructor-led, virtual, digital, and self-paced formats
• Apply adult learning principles, scenario-based learning, microlearning, and other modern instructional design techniques
• Use operational, quality, and learner data to measure effectiveness and drive continuous improvement
• Collaborate with subject matter experts and business partners to ensure solutions align with business goals
• Leverage AI, automation, and emerging technologies to improve learning outcomes and scalability
• Support enterprise standards, templates, and best practices for learning and performance enablement
• Mentor peers and promote a culture of continuous learning and innovation

Operations Strategy & Enablement Instructional Designer

• Lead delivery of leadership development programs across FMI's Custom Cohort Programs, creating engaging learning experiences for leaders at all organizational levels
• Facilitate discussions, activities, and coaching conversations that connect program content to participants' real-world leadership challenges
• Adapt delivery in real time based on participant engagement, organizational dynamics, and client objectives to create meaningful learning experiences
• Build trusted relationships with participants and client stakeholders while delivering an exceptional client experience before, during, and after each engagement
• Partner with internal teams to prepare for successful client engagements, including session planning, content refinement, and development of client-ready presentation materials
• Mentor and support developing facilitators through co-facilitation, coaching, modeling, and constructive feedback
• Collaborate with Operations Managers, facilitators, and internal partners to continuously improve program quality and participant outcomes
• Apply consultative thinking to help clients strengthen leadership capability, communication, team effectiveness, and organizational performance

Senior Leadership Development Facilitator

• Co-facilitate leadership development programs across FMI's Custom Cohort Programs alongside Senior Facilitators.
• Deliver engaging learning experiences by facilitating discussions, activities, and portions of program content that encourage participant reflection and practical application.
• Foster inclusive, psychologically safe learning environments that promote engagement, collaboration, and growth.
• Build strong relationships with participants while contributing to an exceptional client experience through professionalism, responsiveness, and attention to detail.
• Partner closely with Senior Facilitators, the Custom Cohorts Operations Manager, and internal teams to prepare for and deliver successful client engagements.
• Adapt your facilitation approach based on participant needs, group dynamics, and client objectives.
• Participate in preparation meetings, delivery debriefs, and ongoing facilitator development to continuously strengthen your facilitation, communication, and group management skills.
• Expand your knowledge of leadership development, organizational effectiveness, and the construction industry through ongoing client engagement and professional development.

Leadership Development Facilitator

• Design and deliver role-based training programs (in-person and virtual) across all core systems (e.g., Yardi, Sherpa, UKG)
• Create and maintain training content and materials, including: Playbooks, Job aids, Quick-reference guides, Absorb courses
• Ensure training is practical, workflow-based, and aligned to how work is performed in the field
• Facilitate both onboarding sessions and ongoing training for existing team members
• Support technology adoption efforts tied to new system implementations, enhancements, and updates
• Execute structured change management plans, ensuring users understand what is changing and how to apply it in their daily work
• Reinforce usage expectations through ongoing training, communication, and coaching
• Gather user feedback and identify friction points to improve both training and system usability
• Partner with the People team to support new hire onboarding, ensuring early and effective system training
• Define and deliver training that enables employees to become proficient quickly and confidently
• Track training effectiveness and adoption trends; adjust approach to improve outcomes
• Partner closely with COO and Operations Leadership, Training & Development / People Team, IT / Technology Teams

Senior Specialist, Technology Training – Enablement

• Supports the development and delivery of learning and talent development programs using sound learning and talent development principles.
• Provides stakeholder consultation, the creation and delivery of learning and talent development resources, project and program management and measurement, and other deliverables that support learning and talent development.
• Delivers a variety of learning and talent development programs to live audiences both in-person and virtually.
• Provides stand-up classroom instruction.
• Reviews learning and talent development materials in relation to organizational needs, employee experiences and program objectives to ensure the consistency of quality, accuracy of content, and the achievement of intended business outcomes.
• Fosters effective relationships among the HR function, the management team, business units and external partners and within the learning environment.
• Updates and analyzes program data to proactively make recommendations to management on areas of opportunity.
• Provides reporting and data analysis of learning and talent development metrics across businesses.

Learning & Talent Development Specialist – Corporate & Institutional Banking, Asset Management

• Lead and manage the Operations learning delivery function, ensuring consistent, high-quality delivery of onboarding ~200 new hires annually, and continuous learning programs for our existing front line teams
• Develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development
• Own and manage the Operations training calendar and team capacity
• Partner with Operations leaders to identify knowledge gaps, emerging skill needs, and opportunities for targeted learning interventions
• Translate operational feedback and performance trends into actionable training improvements and new learning initiatives
• Monitor trainee performance trends and operational metrics to evaluate training effectiveness and continuously improve programs
• Facilitate training sessions ~30% of time to support trainer capacity or high-priority initiatives

Operations Training Manager, Delivery

• Conduct onboarding sessions for new sales representatives
• Facilitate ongoing training programs to reinforce sales processes
• Provide individualized coaching and feedback to sales representatives
• Shadow new representatives in the field
• Execute the company’s sales training curriculum consistently
• Partner with the Sales Training Manager to identify training needs
• Serve as a point of contact for new hires
• Assist in the development and updating of training materials
• Track and report on trainee progress
• Coordinate with internal and external staff and vendors for training classes
• Maintain strong relationships with managers and team leads
• Lead by example in a competitive environment

• Proactively manages assigned claims caseload comprised of low complexity claims that require commensurate knowledge and understanding of claims coverage
• Partners with vendors and internal business partners to facilitate low complexity claims resolution
• May also involve external regulatory coordination to ensure appropriate documentation and compliance
• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources
• May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics
• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate
• Determines coverage through analyzing information involving low complexity policy terms and contingences
• Determines and negotiates low complexity claims settlement
• Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes
• Maintains accurate, thorough, and current claim file documentation throughout the claims process
• Applies fundamental knowledge of estimating technology platforms; utilizes platforms to prepare claims estimates to manage low complexity property insurance claims
• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours
• May be assigned CAT deployment travel with minimal notice during designated CATs
• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Veteran Talent Development Program – Field Adjusters

• Lead the organizational communications strategy and coordination for Property Management
• Develop communications for Property Management and other internal Raytheon organizations
• Assist Property Management Training and Command Media with communications support as needed
• Develop and maintain a Property Management communications repository
• Assist on audit communications, tracking audits, audit documents collection and repository

Property Communications and Training Specialist

• Deliver technical training (in-person, virtual, and hands-on) across automotive systems and emerging technologies
• Coach technicians in-store, conduct skill gap analyses, and improve diagnostics, productivity, and repair quality
• Develop and facilitate training programs, including ASE and internal certification preparation
• Track training records, certifications, and effectiveness using LMS while ensuring compliance with standards
• Partner with internal teams to design curriculum, training materials, and technical content
• Support new product, tool, and technology launches through structured training and field enablement

Retail Technical Training Coordinator

• Partner with SMEs and functional leads to translate complex processes into clear, audience-appropriate content
• Design and develop learning experiences — e-learning modules, facilitator guides, job aids, and microlearning — applying instructional design principles to ensure content is engaging and outcome-aligned
• Assist in maintaining Learning Management System (LMS) organizing and uploading content, as well as tracking and reporting on usage metrics
• Coordinate scheduling and logistics for live and virtual training sessions, including facilitator prep and post-session follow-up
• Leverage AI tools to increase efficiency across writing, research, and content development workflows
• Support new tool and process rollouts with adoption-focused training materials
• Maintain content libraries, document templates, and version control
• Manage training calendars (i.e. - Focus Fridays) with communicate guidelines and calendar holds
• Draft, edit, and distribute internal communications — owning clarity, tone, and consistency across all channels
• Manage distribution lists and the internal communications calendar
• Own end-to-end production of the quarterly All Hands deck, coordinating stakeholder content and ensuring materials are polished and on time
• Develop and manage GO’s content calendar, creating case studies, blog posts, whitepapers, social content, and award submissions into compelling, brand-aligned pieces
• Manage end-to-end logistics for conferences and external events: travel, registration, materials shipping, and booth needs
• Plan and execute internal events — team summits, offsites, happy hours — including venue, catering, AV, and attendee communications
• Build and maintain processes for tracking internal tool usage and sentiment metrics, delivering reporting on these metrics to key stakeholders and leadership
• Aggregate team feedback and survey data into actionable insights that key stakeholders and leaders can evaluate to strengthen adoption.
• Track project timelines and proactively flag risks
• Act as point of contact for additional inbound Performance Enablement requests outside of daily L&D functions, coordinating with the Dir of Communications & Trainings about priorities and next steps.

Communications and L&D Coordinator

• Develop and maintain comprehensive training modules incorporating federal agency-based content for federal programs
• Conduct monthly SMS Information Briefs (SIBs) via Microsoft Teams to keep facility managers and federal staff updated on developments
• Create and update self-directed training content, ensuring alignment with current agencies' manuals
• Maintain communication with stakeholders through distribution lists and coordinate regular training sessions
• Monitor and incorporate system updates, policy changes, and helpdesk FAQs into training materials
• Prepare and deliver monthly briefings that are concise, relevant, and valuable to the target audience
• Maintain and update training documentation to reflect current versions and federal agency requirements
• Track participation, gather feedback, and analyze training effectiveness to improve program delivery
• Coordinate with teams to ensure training content accuracy and relevance

Enterprise Training Manager

• Consult, recommend, design and/or develop learning solutions that fulfill business objectives and achieve return on investment
• Curate and/or develop learning solutions to enhance the experience of our learners by applying a holistic, cross-functional lens to all projects
• Incorporate innovation into the design and development of learning deliverables by pursuing current trends and applying a growth mindset
• Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end
• Assist and lead multiple projects and priorities simultaneously in a fast-paced environment

Learning & Talent Development Specialist – Instructional Design

• The Organizational Change Manager manages moderately complex change initiatives with significant organizational impact.
• Partner with project leads and business sponsors to plan and execute change management activities that enable successful implementation of enterprise initiatives.
• Design and deliver comprehensive change management plans aligned with established organizational goals and methodologies.
• Assess the people-side impact of changes to processes, systems, structures, and culture, and develop tailored plans to facilitate adoption.
• Coordinate and manage change-related timelines, workstreams, and deliverables for cohesive execution across projects.
• Facilitate the creation of end-user communication materials, training content, and change-related collateral to support consistent messaging and knowledge transfer.
• Advise internal stakeholders on change leadership best practices, providing tools and guidance to build internal change capability across the business.
• Build and maintain effective change networks to support knowledge sharing, feedback loops, and local engagement during change implementation.
• Ensure change management approaches align with organizational methodology and leverage internal frameworks for consistency and scalability.
• Monitor and measure change adoption, engagement, and effectiveness through qualitative and quantitative data to refine change strategies and report on progress.
• Partner with internal and external resources, including vendors, to ensure change management activities are cohesive, engaging, and reinforce the desired behaviors and capabilities.

Organizational Change Manager

• Develop and deliver impactful sales training and coaching programs on Elavon's products and/or services for our Merchant Service Providers
• Build training content and manage it as part of Elavon’s Partner Incubation Program
• Guide the new client through training including initial web-based trainings, onsite trainings, and virtual group trainings
• Coach clients on best practices
• Conduct onsite partner meetings and quarterly classroom trainings for partners
• Maintain open lines of communications with clients during the training phase of their partnership
• Grow portfolio performance and business growth through training

Partner Training Manager

• Designing and delivering scalable training programs that build the capability of installation supervisors and frontline operational leaders.
• Responsible for the sustainability of learning knowledge and practical application.
• Partnering closely with Learning & Development, safety, quality, and business leaders to ensure training is effective, consistently executed, and aligned with KONE installation standards, safety, and productivity objectives.
• Acts as a subject matter expert to support continuous improvement in operational leadership development across the area.

Installation Supervisor – Training Specialist

• Designs and develops sales, technical or leadership/management training materials
• Works with project teams to assess, design, develop, evaluate and/or acquire content
• Tests and refines course content by delivering pilot training to sample participants
• Contributes to and may lead the portfolio management process
• Achieves financial goals, operational goals, and assigned metrics

Learning and Development jobs in Colorado

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Instructional Designer

Sales Training Specialist

Senior Training Coordinator, Instructional Designer

Operations Strategy & Enablement Instructional Designer

Senior Leadership Development Facilitator

Leadership Development Facilitator

Senior Specialist, Technology Training – Enablement

Learning & Talent Development Specialist – Corporate & Institutional Banking, Asset Management

Operations Training Manager, Delivery

Sales Training Specialist

Veteran Talent Development Program – Field Adjusters

Property Communications and Training Specialist

Retail Technical Training Coordinator

Communications and L&D Coordinator

Enterprise Training Manager

Learning & Talent Development Specialist – Instructional Design

Organizational Change Manager

Partner Training Manager

Installation Supervisor – Training Specialist

L&D Development Expert – Data Protection Enablement