Learning and Development

• Consult, recommend, design and/or develop learning solutions that fulfill business objectives and achieve return on investment
• Curate and/or develop learning solutions to enhance the experience of our learners by applying a holistic, cross-functional lens to all projects
• Incorporate innovation into the design and development of learning deliverables by pursuing current trends and applying a growth mindset
• Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end
• Assist and lead multiple projects and priorities simultaneously in a fast-paced environment

Learning & Talent Development Specialist – Instructional Design

• The Organizational Change Manager manages moderately complex change initiatives with significant organizational impact.
• Partner with project leads and business sponsors to plan and execute change management activities that enable successful implementation of enterprise initiatives.
• Design and deliver comprehensive change management plans aligned with established organizational goals and methodologies.
• Assess the people-side impact of changes to processes, systems, structures, and culture, and develop tailored plans to facilitate adoption.
• Coordinate and manage change-related timelines, workstreams, and deliverables for cohesive execution across projects.
• Facilitate the creation of end-user communication materials, training content, and change-related collateral to support consistent messaging and knowledge transfer.
• Advise internal stakeholders on change leadership best practices, providing tools and guidance to build internal change capability across the business.
• Build and maintain effective change networks to support knowledge sharing, feedback loops, and local engagement during change implementation.
• Ensure change management approaches align with organizational methodology and leverage internal frameworks for consistency and scalability.
• Monitor and measure change adoption, engagement, and effectiveness through qualitative and quantitative data to refine change strategies and report on progress.
• Partner with internal and external resources, including vendors, to ensure change management activities are cohesive, engaging, and reinforce the desired behaviors and capabilities.

Organizational Change Manager

• Develop and deliver impactful sales training and coaching programs on Elavon's products and/or services for our Merchant Service Providers
• Build training content and manage it as part of Elavon’s Partner Incubation Program
• Guide the new client through training including initial web-based trainings, onsite trainings, and virtual group trainings
• Coach clients on best practices
• Conduct onsite partner meetings and quarterly classroom trainings for partners
• Maintain open lines of communications with clients during the training phase of their partnership
• Grow portfolio performance and business growth through training

Partner Training Manager

• Designing and delivering scalable training programs that build the capability of installation supervisors and frontline operational leaders.
• Responsible for the sustainability of learning knowledge and practical application.
• Partnering closely with Learning & Development, safety, quality, and business leaders to ensure training is effective, consistently executed, and aligned with KONE installation standards, safety, and productivity objectives.
• Acts as a subject matter expert to support continuous improvement in operational leadership development across the area.

Installation Supervisor – Training Specialist

• Designs and develops sales, technical or leadership/management training materials
• Works with project teams to assess, design, develop, evaluate and/or acquire content
• Tests and refines course content by delivering pilot training to sample participants
• Contributes to and may lead the portfolio management process
• Achieves financial goals, operational goals, and assigned metrics

L&D Development Expert – Data Protection Enablement

• deliver modern learning experiences across the enterprise
• ideate, develop and refine new learning solutions and processes
• contribute to complex learning projects

Learning Experience Architect

• Coordinate and deliver training programs including onboarding (NEO), GMP, and GDP training
• Develop and maintain training plans across departments to ensure regulatory compliance
• Maintain employee training records and files, including data entry in Learning Management Systems (TMS/LMS)
• Support audit readiness and participate in internal and external audits
• Assist with document preparation for client and regulatory audits.
• Assign and manage training plans for employees, contractors, and temporary workers
• Evaluate and improve training materials and program effectiveness
• Collaborate with stakeholders and SMEs to support training needs and continuous improvement initiatives
• Support SOP training, review processes, and quality system alignment

Quality Training Specialist

• A powerful unconventional path designed for global citizens, corporate refugees, and forward-thinking leaders who choose to build a professional life without borders.
• This is for you if: You're seeking career advancement in an independent capacity outside the usual corporate structures, You value growth, expansion, and a global viewpoint, You are seeking greater control over your time and unrestrained financial outcomes.
• We operate in the Performance Self Growth / Leadership Development industry, a natural affinity with this sector is A MUST-HAVE.
• Working with high degrees of independence (not within the traditional corporate structure) with established systems and processes, you will have the ability to harness your true potential unimpeded.
• Enjoy leadership support right from day one and at every progressive stage of your advancement. We are a business that champions success!

Leadership Development Director

• Support the development and implementation of learning and development programs aligned with business needs.
• Deliver and coordinate training programs, including onboarding, technical skills, and continuous improvement initiatives.
• Collaborate with cross-functional teams to identify learning needs and assist in developing targeted training solutions.
• Support and guide Ambassadors across our four Innovation Centers, providing coaching and day-to-day direction.
• Assist in evaluating training effectiveness through feedback, assessments, and basic reporting.
• Help create and update training materials, including e-learning modules, instructor-led content, and job aids.
• Ensure training activities follow organizational standards and established best practices.
• Support training compliance efforts and assist with audit readiness across our four Innovation Centers.
• Maintain accurate and up-to-date training records for employees.
• Track completion of required certifications and compliance training.
• Assist in preparing reports on training completion, compliance status, and potential gaps.
• Partner with internal teams to help meet regulatory and operational requirements.
• Other duties/responsibilities as necessary.

Learning Specialist

• Develop, plan, coordinate and deliver training curriculum and development programs for SP sales employees
• Lead the training process end-to-end including needs analysis, content development, training delivery
• Collaborate with Human Resources and Education departments to coordinate comprehensive product-focused sales training curriculum
• Lead new hires through their onboarding journey and ensure their comprehension and confidence
• Maintain a calendar of new hire training to ensure alignment with employee success
• Build relationships with sales colleagues and leadership
• Deliver instructional content and certify sales team product knowledge
• Partner with the Education team to communicate science and key selling messages of SP products
• Create high-quality content including fact sheets, instructional videos, and audio guides
• Ensure ongoing training and program reinforcement

Product Sales Training Manager

• Drive, create and deliver training for Global Field Service employees.
• Create, improve and deliver the course curriculum for CAS technologies including Cryo Gen V, Nitron, PulseSelect, and Affera.
• Educate employees on the technical knowledge required to troubleshoot, repair, and maintain products.
• Collaborate with a cross functional group (Product Marketing, Sales, Services, Legal, Quality, and Regulatory) to create technical training programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards.
• Ensure timely updates to the course curricula to reflect changes in product offerings and market demands.
• Drive innovative training methods including on-line modules and video tutorials.
• Prepare Instructor Guides and Certified Instructor Program on new/revised curricula and materials, on a global basis.
• Stay abreast of training and development industry research (e.g. learning theory, motivation theory)
• Provide timely evaluation and feedback to trainees and their managers/supervisors.
• Partner with Field Service Engineers and Factory to understand the manufacturing process to develop and maintain technical knowledge, system intricacies, and troubleshooting skills.
• Conduct training for new product introductions and/or software releases.
• Ensure accurate training attendance is documented and updated in proper locations.
• Conduct Certified Instructor Programs for Service educational course offerings.

Senior Field Service Technical Training Specialist – Cardiac Ablation Solutions

• Analyze learning needs
• Partner with stakeholders to identify performance gaps and define learning requirements
• Conduct needs assessments to inform instructional approach
• Create clear, behavior-based learning objectives aligned to business outcomes
• Apply adult learning principles to ensure relevance and engagement
• Build instructional materials (e.g., storyboards, WBT modules, facilitator guides, job aids)
• Design practice activities that help learners apply skills on the job
• Assist with pilots, learner communications, and rollout activities
• Collaborate with SMEs, facilitators, and development partners
• Help define success metrics and evaluation methods
• Analyze learner feedback and performance data to improve learning outcomes

Learning Experience Intern

• Support educational needs of front desk, scheduling, and registration staff.
• Design, develop, and deliver communication and education for users of Epic (the electronic health record (EHR) used at Denver Health).
• Create and maintain documentation, curriculums, and e-learnings (blended learning, synchronous and asynchronous learning).
• Monitor training program effectiveness, review and evaluate work, and offer performance reports.
• Documentation, materials creation and maintenance - Design, develop, track, evaluate, improve and maintain training curriculums, eLearning modules, curriculums and classes, materials such as job aids, bulletins, and huddle sheets, etc. based on workflow research and analysis, collaboration with stakeholders, and a thorough understanding of the Epic software.
• Analyze content, target audience, job tasks and learner environment to identify appropriate instructional strategies and modalities.
• Research system updates in vendor tools to identify education and change management opportunities and risks.
• Deliver content that meets the needs of a broad spectrum of adult learners.
• Work with SMEs, analysts and team members to ensure training deliverables are in line with both organization goals and the delivered solutions.
• Use Learning Management System (LMS) to deliver training and to track and report results.
• Regularly analyze work to identify opportunities to improve.
• Support the educational development of best practices.
• Communication, facilitation and presentation - Deliver content — Lead classes and labs, make formal and informal presentations to leadership, team members and end users.
• Learn curriculum, systems, and roles necessary to schedule, coordinate and deliver train-the-trainer classes, classroom training and virtual training to users in multiple roles across supported applications.
• Project Management - Manage timelines, resources, and milestones of assigned projects. Communicate training plans to project manager and stakeholders.
• Liaise, rounding, help tickets and At The Elbow (ATE) support - Act as a liaison with users taking time to understand their needs and developing relationships through interpersonal skills and effective, consistent communication.
• Work tracking and documentation - Use problem/request tracking tools to keep documentation current on all assigned tasks. Complete work status and time allocation documentation.
• Maintenance and improvements - Follow standards and expectations for annual review and update of all content: Job aids and tipsheets, curriculum, training environment build, content on LMS, etc. Using available data, analyze value of current offerings and identify opportunities to improve.
• Learning and uptraining - take classes, pass tests, shadow users and become a workflow expert for the Epic applications you are assigned to learn. Complete assigned and required proficiency for Epic assigned applications and certify in the application.

Instructional Designer I – Front Desk/Scheduling/Registration

• partner with business leaders and Learning Performance Consultants to gather and validate learning requirements
• performs analyses, designs, and develops learning curriculum to improve performance of USAA employees
• assess the learning outcomes that need to be developed
• understand the performance expectations and gaps
• assists in deriving the appropriate learning solution
• develops and implements strategic design initiatives and learning experiences that advance business goals
• ensures alignment with L&D objectives, business strategy, and our USAA mission
• collaborate with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals
• completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines
• develops tools and processes to measure effectiveness of curriculum solutions and learner performance
• develops and maintains strong relationships with third-party vendors as main point of contact for content management
• synthesizes analyses, identifies root causes, and provides recommendations that influence business solutions
• serves as a mentor and coach to peers and team members for assigned area of responsibility

Senior Instructional Designer – Property Claims

• Liaise directly with business leaders to conduct needs analyses
• Design and implement learning strategies that align with business priorities
• Design, develop, and deliver blended learning solutions
• Harness technology for speed and efficiency
• Take ownership of the entire program lifecycle
• Ensure L&D initiatives are cutting edge
• Manage multiple initiatives simultaneously

Learning & Development Business Partner

• Provide leadership and oversight for all training and educational programs.
• Responsible for oversight training needs, maintaining records of training activities, and conducting training.
• Perform needs analysis with supervisors and employees to determine performance gaps.
• Design and develop course content using effective adult learning strategies.
• Monitor and evaluate training program’s effectiveness.

Learning and Development Manager

• Facilitate high-energy training sessions across various methods, including in-person workshops, virtual webinars (via Microsoft Teams), and side-by-side coaching.
• Partner with individual departments and Subject Matter Experts (SMEs) to determine training priorities and develop plans that address critical job functions.
• Review and update company training materials to ensure they accurately reflect current processes, procedures, and business models.
• Coordinate all training logistics, including room bookings, IT requirements, and facility arrangements for instructor-led training (ILT).
• Administer course evaluations, synthesize performance data, and generate reports to measure program effectiveness.
• Perform training observations to evaluate delivery techniques and work with Instructional Designers (ISD) to enhance learning solutions based on learner feedback and observations.
• Adhere to the L&D strategy, ensuring all course content is approved by the Design and Legal teams for consistency and quality.
• Design training materials and training-related documents as needed.
• Manage the Learning Management System (LMS) and Learning Experience Platform (LXP) lifecycle by creating offerings, loading activities, and granting learner credits within platforms such as HCM Oracle and Degreed.
• Maintain an up-to-date knowledge of industry trends and expand personal capability to meet evolving organizational needs.

Training Specialist

• Design and develop interactive learning materials - such as presentations, e‑learning courses, and reference guides - using instructional design best practices
• Create high‑quality content with tools like Canva, Microsoft Suite, and Google Workspace
• Manage learning content by uploading, organizing, and updating materials within the Learning Management System (LMS)
• Track and report learner engagement, training completion, and overall effectiveness
• Facilitate or support live and virtual training sessions, coordinating logistics and communicating with learners and stakeholders
• Collaborate with subject‑matter experts to identify learning needs, gather feedback, and continuously improve content and delivery

Instructional Designer

• Facilitate interactive training sessions, workshops, and onboarding programs for employees at all levels.
• Design and implement a region-wide training calendar that includes training opportunities associated with multiple focus areas, including EHS, business operations, field operations, sales and people practices as needed.
• Responsible for the coordination of a region-wide training calendar that includes training needs across multiple focus areas.
• Identify, onboard, support, and manage additional facilitators from the business.
• Adapt training delivery based on audience needs, learning styles, and varying levels of experience.
• Strategically communicate training & development opportunities.

Learning & Development Delivery Manager – Central

• Training Program Development – using core adult learning principles you will design, create, and deliver training programs for: Highspot learning management system, Continuing education, Sales and Product training, Virtual classroom, In-person classroom, Global, National and Regional meetings
• Content Development – build content for training programs, facilitator guides and learning modules. Three key areas – technical product knowledge, clinical and procedural knowledge, and sales skills.
• Platform Skills – deliver compelling training presentations in a variety of settings
• Expertise – develop and maintain expert level knowledge in assigned product/marketing portfolios and programs
• Highspot learning management system, Salesforce.com, Integrity Selling, Access, Energy, Instruments, Smoke
• Coaching – observe sales representative training performance, diagnose skill level, and prioritizing learning gaps in a variety of settings. Coach on specific performance, providing actionable and transparent feedback. Provide feedback to sales leaders with next steps for moving into sales territory.
• Planning – Collaboratively plan with cross-functional teams to build and execute training curricula for a variety of settings
• Leadership – model and demonstrate ConMed values: We do things the right way. We make and keep commitments. We operate with urgency. We believe in the power of engaged talent. We deliver exceptional results.
• Teamwork – develop effective team and cross-functional relationships. Build and maintain strong relationships with marketing and sales/sales leadership teams.
• Success in this position leads to career progression and growth based on your individual development plan including opportunities in sales, marketing, sales enablement, and/or sales leadership.

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