Executive Assistant

• Assist with manufacturer-side communications regarding weekly shipments (e.g PO split issues)
• Collate shipment forecasts reports for freight forwarders
• Reconcile forwarder invoices - match with shipments
• Collect and ingest data from freight forwarders, couriers, transport partners. i.e collect and sanitise vendor reports for ingestion
• Landed cost reporting for carrier performance metrics (one report per shipping lane) i.e freight cost analysis
• Assist with customs clearance documents for weekly inbound and outbound shipments

Supply Chain Virtual Assistant

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitors the duration of basic lab results and screening procedures
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• Demonstrate understanding necessary to assess, review and apply criteria

Patient Access, Medical Virtual Assistant

• Verify Medicaid and private insurance benefits at least two (2) days before scheduled patient appointments.
• Review insurance eligibility, deductibles, co-pays, limitations, and benefit coverage.
• Document complete insurance benefit breakdowns accurately within the practice management system (Dentrix or similar EHR/EMR).
• Process and submit prior authorizations before patient visits.
• Navigate multiple insurance portals to verify eligibility and resolve insurance-related concerns.
• Troubleshoot insurance issues and communicate updates to the appropriate team members.
• Post insurance and patient payments accurately into the practice management software.
• Maintain accurate patient account balances.
• Support revenue cycle workflows by ensuring insurance information, payments, and documentation remain current and accurate.
• Help minimize payment delays caused by missing insurance information or authorization issues.
• Answer patient billing and insurance-related inquiries professionally through the clinic's phone system (RingCentral or similar platform).
• Transfer calls to the appropriate team members when necessary.
• Explain insurance benefits and patient financial responsibilities in a professional and patient-friendly manner.
• Conduct patient recall and reactivation outreach during available time.
• Support administrative tasks across both office locations.
• Prepare and submit daily End-of-Day (EOD) reports summarizing completed work.
• Communicate proactively with the doctor and office staff regarding workflow updates or issues.
• Follow HIPAA-compliant procedures when handling patient information, insurance details, and payment records.

Dental Insurance, Revenue Cycle Virtual Assistant

• Verify patient insurance eligibility, benefits, and coverage before appointments.
• Secure treatment authorizations and approvals as required.
• Submit claims, respond to claim denials, and resolve EOB-related issues.
• Identify and help resolve common billing concerns and discrepancies.
• Manage patient calls, including inquiries, appointment scheduling and confirmations, pre-exam information gathering, and call routing.
• Process incoming mail, upload and document information in the EHR system, and coordinate appropriate follow-up actions.
• Maintain accurate patient and administrative records to support daily clinic operations.

Medical Virtual Assistant, Fresh Graduate

• Provide dependable back-office administrative support for a growing medical practice
• Answer inbound patient calls professionally throughout the workday
• Manage voicemail messages and return patient calls promptly
• Coordinate with providers regarding patient requests and follow-up needs
• Submit and manage prior authorization requests with insurance companies
• Retrieve laboratory results from Labcorp and Quest Diagnostics and upload within Jane Health EMR
• Process incoming and outgoing medical faxes and maintain the electronic fax inbox
• Complete patient intake forms and administrative documents accurately
• Process prescription refill requests efficiently
• Maintain accurate patient documentation and assist with medical record management

Medical Virtual Assistant, EMR Experience Required

• Manage inbound patient calls, website inquiries, and leads from Facebook and Instagram advertisements.
• Follow up with prospective patients, nurture leads, and encourage them to schedule appointments.
• Handle inbound and outbound patient communication professionally as a virtual receptionist and customer service representative.
• Schedule appointments and send confirmations and reminders to help prevent no-shows.
• Onboard new patients into Calyx Health EMR.
• Collect patient forms and submit insurance information.
• Verify insurance coverage and document insurance information accurately.
• Track claims and follow up on outstanding or rejected insurance claims.
• Contact insurance companies to inquire about denial reasons and claim status.
• Gather next steps for claim resolution and coordinate updates with the appropriate team.
• Help maintain accurate insurance, billing, and claims records.
• Track each dietitian’s billable units to help calculate compensation using Google Sheets or a similar spreadsheet tool.

Medical Virtual Assistant – Nutrition & Wellness

• The Executive Assistant’s primary duty is to ensure that all stated, unstated, and anticipated needs of the clients are cared for and actioned with the highest quality.
• You will be responsible for managing the client and their expectations, managing usage and available resources and promoting the values of Sigrid.
• Build strong business relationships with your clients by ensuring high quality of work on all tasks.
• Manage client complaints and resolve issues effectively and in a timely manner.
• Manage client’s usage through proper planning and setting client’s expectations.
• Ensure timely and high-quality resolution of all tasks.
• Perform daily overall health check of each clients’ account.
• Manage resources through proper delegation and monitoring of work quality.
• Effectively manage day to day work, primarily focused on account clean-up, task resolution, and time management.
• Identify learning opportunities and coordinate with the Customer Success Manager to improve the overall business.
• Ensure that the client’s preferences and information are captured and stored securely.

• Assist day to day operations for the members (OEP’s customers)
• Mostly back office work and data entry
• Covers data entry Xero (accounting software work)
• Statement reconciliation
• Inbox clearing and manages the work traffic coming in generic inboxes
• Collections for customers/businesses
• Job and quote creation
• Quote follow up
• Generic follow up – (Calling the members of a missing requirement, checking to confirm booking of a job & other clarifications)
• Invoicing
• Preparing all completed jobs to invoicing stage
• Auditing technician’s compliance
• Generating KPI reports
• One off report requested by members
• Receives after hours and/or regular calls depending on the member requirement
• Makes outbound calls as needed (B2B calls)

General Administrator – Virtual Assistant

• Answer inbound phone calls and respond to client inquiries promptly and professionally
• Follow up with new leads through phone calls, text messages, and multiple messaging platforms
• Nurture leads until they book an appointment
• Respond to inquiries from Instagram, Facebook Messenger, website chat, and automated messaging platforms
• Schedule, confirm, reschedule, and manage client appointments
• Proactively contact clients regarding cancellations and available appointment openings
• Upsell services and packages during client interactions
• Educate clients on membership benefits and available promotions
• Support daily administrative operations
• Manage client communications during staff callouts or scheduling changes

Spa Receptionist, Sales Virtual Assistant

• Create furniture layouts, floor plans, and space plans
• Produce detailed kitchen and bathroom elevations
• Develop modeled and photorealistic renderings
• Create mood boards, room boards, and other presentation materials
• Prepare shop drawings for custom furniture designs
• Produce construction documents, including basic electrical and plumbing plans
• Conduct product research, sourcing, and procurement
• Maintain accurate and organized project files
• Participate in virtual team meetings
• Manage multiple schedules, priorities, and deadlines
• Communicate clearly with team members
• Complete projects accurately and within established deadlines
• Support excellent customer service and client retention

Interior Design Assistant

• Manage 15–20 virtual assistants across multiple clients simultaneously
• Run daily stand-ups and coach EAs in real-time when issues arise
• Build and execute personalized development plans for each team member
• Track performance metrics including response times, client satisfaction, and quality scores
• Jump in hands-on when clients need immediate support — you're a player-coach, not just a manager
• Lead video calls with international clients (US, Australia) daily
• Partner with clients to optimize EA workflows and stay ahead of their evolving needs
• Manage smooth transitions during team changes, EA replacements, and client handovers
• Support EA offboarding and account transition checklists when pairings end
• Develop and maintain SOPs for key EA functions
• Monitor performance across HubSpot, Slack, Discord, Cloudtalk, ChatGPT, Workspace, and Penthouse daily
• Support client onboarding calls as needed and follow the handover SOP when accounts transition to a new Account Lead
• Flag billing discrepancies and relay client billing questions to the billing team — you coordinate, not calculate
• Submit a daily Account Lead Pulse (ALP) report following any internal note or escalation
• Maintain clean, accurate records on all team and client activity
• Use technology proactively to solve problems and stay organized

Client Success Team Lead – Virtual Assistant Accounts

• Manage 15–20 virtual assistants across multiple clients simultaneously
• Run daily stand-ups and coach EAs in real-time when issues arise
• Build and execute personalized development plans for each team member
• Track performance metrics including response times, client satisfaction, and quality scores
• Jump in hands-on when clients need immediate support — you're a player-coach, not just a manager
• Lead video calls with international clients (US, Australia) daily
• Partner with clients to optimize EA workflows and stay ahead of their evolving needs
• Manage smooth transitions during team changes, EA replacements, and client handovers
• Support EA offboarding and account transition checklists when pairings end
• Develop and maintain SOPs for key EA functions
• Monitor performance across HubSpot, Slack, Discord, Cloudtalk, ChatGPT, Workspace, and Penthouse daily
• Support client onboarding calls as needed and follow the handover SOP when accounts transition to a new AL
• Flag billing discrepancies and relay client billing questions to the billing team — you coordinate, not calculate
• Maintain clean, accurate records on all team and client activity
• Submit a daily Account Lead Pulse (ALP) report following any internal note or escalation
• Use technology proactively to solve problems and stay organized

Virtual Assistant Team Lead

• Manage complex calendars and meeting scheduling
• Coordinate internal and external meetings
• Book domestic and international travel
• Manage executive inboxes (Gmail & Outlook)
• Prepare meeting agendas and follow-up actions
• Schedule interviews with candidates and hiring managers
• Coordinate recruitment processes
• Liaise with candidates professionally
• Keep applicant tracking systems and hiring documentation organised
• Support employee onboarding and offboarding
• Assist with HR administration and documentation
• Maintain company records and internal documentation
• Coordinate office supplies and operational purchases
• Assist with company-wide administrative projects
• Prepare documents and presentations
• Manage digital filing systems
• Coordinate with external suppliers and service providers
• Learn and utilise new software platforms as the business grows

Executive Assistant – Operations, HR

• Manage and triage emails, ensuring important communications are prioritized and handled efficiently
• Manage calendars, scheduling, and meeting coordination
• Organize information, documents, and business workflows
• Support the founder with day-to-day operational tasks and priorities
• Use AI tools and agents to improve business processes and reduce repetitive work
• Leverage tools such as Claude Code, Codex, and other AI coding/automation tools
• Identify opportunities to automate workflows and create more efficient systems
• Build and maintain AI-assisted processes across the business
• Manage sales follow-ups and ensure leads are progressed effectively
• Support customer and prospect communications
• Assist with outbound outreach campaigns, including cold outreach to IMOs/IOIs
• Maintain organized records of sales activity and follow-up actions
• Manage hiring follow-ups and candidate communications
• Support recruitment processes and ensure outstanding actions are completed
• Help organize hiring workflows and maintain candidate information
• Organize company events and coordinate logistics
• Manage receipt collection and organisation for accounting software
• Support ISO 27001 compliance activities and security-related processes
• Assist with implementing security workflows using AI tools such as Codex and Claude Code

Executive Assistant / Operations Specialist

• Answer incoming phone calls and manage high call volume
• Handle patient inquiries professionally and efficiently
• Conduct outbound calls
• Serve as the first point of contact for patients through the Weave phone system
• Escalate or route calls to the appropriate team members when necessary
• Schedule, reschedule, and coordinate patient appointments
• Send appointment reminders and follow-up communications
• Manage patient messages, voicemails, and callback requests
• Manage emails and calendars
• Perform insurance verification
• Process prior authorizations
• Handle referral processing
• Complete patient intake and registration
• Perform general administrative and back-office support

Medical Virtual Assistant, Primary Care

• Manage executive communications, inbox organization, and follow-up actions.
• Coordinate calendars, meetings, appointments, and recurring priorities.
• Prepare meeting summaries, reports, and internal documentation.
• Help prioritize competing requests and ensure key initiatives remain on track.
• Serve as a trusted operational partner to the CEO across multiple areas of the business.
• Coordinate and manage projects from planning through execution.
• Track deliverables, deadlines, action items, and stakeholder responsibilities.
• Follow up with internal and external stakeholders to ensure progress.
• Conduct research on vendors, products, services, and business opportunities.
• Gather information and provide organized recommendations to leadership.

• Handle inbound and outbound phone calls, check voicemails, and accurately triage messages.
• Manage the clinic calendar, schedule new and recurring patient appointments, coordinate specialized surgery scheduling.
• Conduct thorough insurance verification of coverage, process prior authorizations for medications and medical procedures, and securely collect patient payments.
• Sort, filter, and act on emails from patients and providers while processing inbound and outbound faxes.
• Provide prompt, proactive, real-time updates to the in-clinic team regarding immediate scheduling changes.

Virtual Medical Assistant, VMA

• Gather required patient, insurance, and clinical information for authorization requests.
• Submit prior authorizations through payer portals, phone, fax, or other approved methods.
• Track pending requests, follow up with insurance companies, and escalate delays or denials.
• Review refill requests received through calls, messages, and telephone encounters.
• Confirm required information and route requests to the appropriate provider for approval.
• Follow up on pending requests and communicate status updates to patients.
• Schedule, reschedule, and confirm appointments for new and existing patients.
• Answer and return calls related to appointments, refills, referrals, and authorizations.
• Contact patients for follow-up, missing information, or appointment coordination.
• Review voicemail, AI-generated messages, and assigned telephone encounters in eClinicalWorks.
• Respond to routine requests or route them to the appropriate clinic team member.
• Monitor open messages to ensure they are completed, documented, or escalated promptly.
• Review assigned returned, rejected, or pending claims.
• Submit requested medical records, corrected information, or supporting documentation.
• Assist with straightforward claim resubmissions, basic appeals, and payer follow-up.
• Document patient, provider, and insurance communication accurately in the appropriate system.
• Maintain clear notes regarding completed tasks, pending actions, and follow-up dates.
• Escalate urgent, clinical, or complex concerns to the provider or office manager.
• Work closely with the existing virtual assistant, providers, and onsite clinic staff.
• Provide updates on assigned, pending, and completed responsibilities.
• Support additional administrative tasks as clinic workflows and operational needs evolve.

Medical Virtual Assistant – Refills, Scheduling, Authorizations

• Assist with a blend of front desk, billing, patient communication, lead generation, and administrative tasks.
• Phone & Patient Communication: Answer inbound calls and make outbound follow-ups, assist with medication refill requests, communicate with empathy and warmth.
• Scheduling & Administrative Tasks: Set and confirm appointments, conduct patient call follow-ups, manage insurance eligibility verification.

Virtual Assistant – Mental Health Practice

• Own administrative and project management across all four core revenue streams—podcast operations (end-to-end), supplements, quarterly programs, and 1:1 coaching.
• Anticipate operational challenges, team blockers, and critical follow-ups, resolving them decisively before they ever reach leadership’s desk.
• Act as a key support layer in managing strategic brand partnerships, sponsorships, and external relationships.
• Oversee and elevate the end-to-end client experience, ensuring every touchpoint feels seamless, premium, and deeply cared for.
• Manage and clean up incoming communications across key organizational touchpoints.
• Own the end-to-end guest lifecycle and episode scheduling.
• Act as the single point of contact once a brand partnership is finalized—tracking deliverables, deadlines, and ownership while actively looping in the correct team members.
• Systematically build out and document Standard Operating Procedures (SOPs) across every single income stream.
• Establish and maintain a highly structured, logical, and secure filing system within Google Drive.

Executive Assistant jobs in Philippines

See all jobs on JobTailor

Supply Chain Virtual Assistant

Patient Access, Medical Virtual Assistant

Dental Insurance, Revenue Cycle Virtual Assistant

Medical Virtual Assistant, Fresh Graduate

Medical Virtual Assistant, EMR Experience Required

Medical Virtual Assistant – Nutrition & Wellness

Executive Assistant

General Administrator – Virtual Assistant

Spa Receptionist, Sales Virtual Assistant

Interior Design Assistant

Client Success Team Lead – Virtual Assistant Accounts

Virtual Assistant Team Lead

Executive Assistant – Operations, HR

Executive Assistant / Operations Specialist

Medical Virtual Assistant, Primary Care

Executive Assistant

Virtual Medical Assistant, VMA

Medical Virtual Assistant – Refills, Scheduling, Authorizations

Virtual Assistant – Mental Health Practice

Senior Executive Assistant