Executive Assistant

MySigrid

Executive Assistant managing client relationships and expectations while ensuring high-quality service at MySigrid. Responsible for task coordination, problem resolution, and client satisfaction in the technology sector.

Posted 7/22/2026full-timeManila • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time management skills while effectively managing client relationships and expectations. Proficient in MS Office and web-based applications, with a focus on delivering high-quality service and resolving client issues promptly.

Highest-signal resume keywords

Client Relationship ManagementTime ManagementMS Office ProficiencyCustomer Service OrientationAnalytical Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPresentation PreparationMembership MonitoringAccount ManagementTask Resolution

Soft Skills

Attention to DetailProactive Problem SolvingEffective CommunicationResourcefulnessAbility to Work Under Pressure

Tools & Technologies

Web-Based ApplicationsLaptopSmartphoneWi-Fi Connection

Certifications & Qualifications

Bachelor's DegreeFit to Work ClearanceUpdated NBI

Industry Keywords

Executive AssistantCustomer SuccessFast-Paced Technology Environment

About the role

Key responsibilities & impact

The Executive Assistant’s primary duty is to ensure that all stated, unstated, and anticipated needs of the clients are cared for and actioned with the highest quality.
You will be responsible for managing the client and their expectations, managing usage and available resources and promoting the values of Sigrid.
Build strong business relationships with your clients by ensuring high quality of work on all tasks.
Manage client complaints and resolve issues effectively and in a timely manner.
Manage client’s usage through proper planning and setting client’s expectations.
Ensure timely and high-quality resolution of all tasks.
Perform daily overall health check of each clients’ account.
Manage resources through proper delegation and monitoring of work quality.
Effectively manage day to day work, primarily focused on account clean-up, task resolution, and time management.
Identify learning opportunities and coordinate with the Customer Success Manager to improve the overall business.
Ensure that the client’s preferences and information are captured and stored securely.

Requirements

What you’ll need

Bachelor's degree or equivalent work experience preferred
1–2 years of experience as an Executive Assistant
A high level of spoken and written business English
Excellent time management skills
Can handle research, preparation of presentations, data entry, maintenance and monitoring of memberships, online accounts, and bills payable.
Proficiency in MS Office and web-based applications
Has high attention to detail
A strong sense of customer service and enjoys anticipating the needs of others
With strong analytical skills
Ability to work efficiently, think clearly, and solve tasks accurately under pressure
Pro-active and resourceful self-starter
Desire and ability to work in a fast-paced technology environment
With a quiet place at home, a laptop, a smartphone, and a fully running Wi-Fi connection of 10mbps or higher
Priority will be given to those who can start immediately with updated NBI and can present a Fit to Work clearance.

Benefits

Comp & perks

Vacation Leave Credits — because rest isn't a reward, it's a right.
HMO Coverage for you and two dependents — your family's health is our priority too.
Internet Subsidy — we make sure you're set up for success, wherever you work.
Comprehensive Training & Continuous Learning — we don't just hire talent, we develop it.
Hybrid Work Setup — enjoy the flexibility of working from home while staying connected to a great team.
Room to Grow — explore other areas of the business and carve out a career path that's truly yours.
A Team That Has Your Back — collaborate with specialists who genuinely share what they know.
Work That Matters — contribute to cutting-edge technology that helps real people work smarter and better.
A Culture Built on Real Values — Integrity, Passion, Teamwork, Respect, Proactiveness, Accountability, and Determination aren't just words on a wall here.
MySigrid has co-working offices in Ortigas where the whole team meets once a month at a minimum.