Medical Virtual Assistant, EMR Experience Required

Winning Assistants LLC

Medical Virtual Assistant providing dependable administrative support for a growing medical practice. Handling patient communications, prior authorizations, and maintaining medical records professionally.

Posted 7/22/2026part-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $5 - $6 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical administrative support, including proficiency in Jane Health EMR, patient communication, and prior authorization processes. Capable of managing medical documentation and coordinating with healthcare providers to ensure efficient patient care.

Highest-signal resume keywords

Jane Health EMR ProficiencyMedical Documentation ExperiencePrior Authorization ExperiencePatient Communication SkillsInsurance Verification Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Virtual Assistant ExperiencePatient SchedulingElectronic Fax ManagementPrescription Refill ProcessingLaboratory Coordination

Soft Skills

Strong Multitasking SkillsOrganizational SkillsExcellent Written CommunicationExcellent Verbal CommunicationHigh Attention to Detail

Industry Keywords

Healthcare Administrative ExperienceMedical Office WorkflowsPatient Intake FormsMedical Record ManagementU.S. Healthcare

About the role

Key responsibilities & impact

Provide dependable back-office administrative support for a growing medical practice
Answer inbound patient calls professionally throughout the workday
Manage voicemail messages and return patient calls promptly
Coordinate with providers regarding patient requests and follow-up needs
Submit and manage prior authorization requests with insurance companies
Retrieve laboratory results from Labcorp and Quest Diagnostics and upload within Jane Health EMR
Process incoming and outgoing medical faxes and maintain the electronic fax inbox
Complete patient intake forms and administrative documents accurately
Process prescription refill requests efficiently
Maintain accurate patient documentation and assist with medical record management

Requirements

What you’ll need

Minimum 2 years of Medical Virtual Assistant or U.S. healthcare administrative experience
Hands-on experience using Jane Health EMR (Required)
Experience working in a physician's office, medical clinic, wellness clinic, or healthcare practice
Strong understanding of medical office workflows
Experience handling patient phone calls in a healthcare environment
Prior Authorization experience
Insurance verification experience preferred
Medical documentation experience
Laboratory coordination experience
Patient scheduling and communication
Electronic fax management
Prescription refill processing
Strong multitasking and organizational skills
Excellent written and verbal English communication
High attention to detail
Ability to work independently with minimal supervision
Technical Experience with Jane Health EMR (Required)

Benefits

Comp & perks

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.