Content Manager

• Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence.
• Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations.
• Research audiences, industries, and competitive landscapes to inform both strategy and day to day writing.
• Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft. Writing is a core part of this role.
• Take independent ownership of workstreams, delivering thoughtful, polished work that consistently meets or exceeds expectations.
• Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles.
• Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery.
• Build trusted client relationships through proactive communication, sound judgment, and reliable follow through.
• Collaborate with AEO/SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns.
• Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients.

• Own a defined portfolio of community content workstreams aligned to business, product, and GTM priorities.
• Translate strategic objectives and product value propositions into scalable full-funnel community marketing content that drives sharing, conversation, and perception shifts within key online creator communities.
• Design community content programs that intentionally connect product workflows and value propositions to culturally relevant creator conversations.
• Plan and implement cross-platform, always-on and launch campaigns that elevate key messages and drive measurable engagement and sentiment.
• Represent community content strategy in cross-functional planning forums and influence narrative alignment across marketing teams.
• Evaluate and evolve existing community content operating frameworks to increase velocity, scalability, and clarity across campaigns.
• Standardize and modernize briefing processes for creators and community members to support higher-volume output.
• Develop and refine playbooks, templates, and workflow systems adopted across community marketing.
• Drive continuous improvement in production workflows, finding opportunities to increase efficiency and quality.
• Lead and optimize relationships with external agency partners (paid amplification and video production), defining scopes of work and performance expectations to improve throughput and impact.
• Establish structured feedback loops that synthesize creator and community sentiment across campaigns on a weekly basis.
• Translate qualitative insights and performance data into actionable recommendations that influence messaging, positioning, and GTM priorities.
• Serve as a strategic connector between community signals and broader marketing decision-making.
• Elevate the voice of the community to inform messaging, positioning, and marketing narratives that resonate within target online communities.
• Define Key performance and success metrics across awareness, engagement, and product usage stages.
• Drive paid media campaigns, manage agency relationship, and leverage findings to inform future optimizations.
• Analyze quantitative and qualitative performance data to optimize campaign and content effectiveness.
• Drive measurable improvements in engagement, sentiment, and product adoption through structured testing and iteration.
• Strengthen insight into content performance through standardized reporting frameworks.

Principal Content Strategist

• Oversee the smooth running of the medical queues such that turnaround times are met
• Prevent the posting of medical preprints that may cause harm and ensure that appropriate ethics, funding and COIs are provided.
• Work with journal partners such as Preprints with The Lancet to support their editorial policies as well as working on any reporting and/or projects.
• Liaise with the Content Director over funders and their policies and how it affects SSRN policies and liaising on policy changes as needed.
• Liaise with the Production and Product teams over changes in policies and approaches for identifying bad content in the medical and life science disciplines.

Content Editor

• Partners with account strategists and clients to create a monthly email marketing strategy across assigned accounts
• Writes campaigns and automated emails + SMS’s for assigned accounts
• Writes both landing page and ad copy to support acquisition efforts
• Collaborates and communicates effectively with key account players (e.g. account managers, designers, etc.)
• Provides attention to detail on all assets created (e.g. double-checking grammar, spelling, punctuation, adherence to client brand guidelines, etc.)
• Stays well-organized with creative files
• Researches and stays up-to-date on industry trends and ideas for optimizing copy for increased campaign performance
• Works closely with the copy team to advance department goals
• Regularly participates in client onboardings
• Keeps all relevant copywriting and marketing certifications up to date

Copywriter, Content Strategist

• Lead the creation and evolution of written content across websites, campaigns, emails, landing pages, social media, paid placements, and marketing materials — spanning blog articles, case studies, UX copy, support resources, and more
• Write, edit, and proofread copy that moves people — to click, to buy, to sign up, to trust us
• Research topics and collaborate with internal subject matter experts to produce accurate, informed content
• Develop and maintain brand voice guidelines, messaging frameworks, and editorial standards — keeping the team aligned as products and priorities evolve
• Collaborate with Product and Marketing on naming, positioning, and packaging for new and existing products, features, and initiatives
• Produce and maintain sales enablement materials for our Sales and Artist Partnerships teams — one-sheets, objection handling guides, case studies, and pitch-ready collateral that stays current as products and positioning evolve
• Keep content accurate and current across the board — an organized library of sales materials and resources, plus regular updates to landing pages, help content, and other evergreen assets
• Partner with the Editor of Hypebot (Bandsintown’s owned music industry publication) to surface story opportunities, syndicate Hypebot content across Bandsintown channels, and curate Bandsintown’s presence on the publication
• Own content operations end-to-end: content planning, tools and workflows, intake and prioritization, and reporting
• Use Claude as a force multiplier — maintain brand voice, style guides, and messaging context in Claude so every output starts from the right foundation, pressure-test copy, explore angles, and QA output against our standards.

Senior Copywriter, Content Strategist

• Concept, shoot, edit, and publish platform-native content across TikTok, Instagram, YouTube, and emerging social platforms
• Own and manage the day-to-day social content calendar, balancing planned campaigns with reactive cultural moments
• Translate dating truths, internet trends, and audience behaviors into highly engaging content designed to drive conversation, sharing, and participation
• Develop scalable content series and repeatable formats that strengthen Tinder’s voice and increase audience engagement
• Partner closely with Social Strategy, Brand, Product, and Partnerships teams to bring campaigns and launches to life in ways that feel culturally relevant and native to each platform
• Brief, direct, and collaborate with external creators, freelancers, and talent partners to scale creative output when needed
• Monitor performance metrics, audience feedback, and platform trends to refine creative direction and optimize content performance
• Build content that reflects platform-specific creative best practices, including pacing, hooks, captions, editing style, and visual storytelling
• Improve content workflows and creative systems to increase speed, efficiency, and scalability

Social Content Lead

• Own everything that helps customers learn Secureframe independently, from screen-recorded product walkthroughs and compliance framework training courses to internal Sales, Implementation, and Channel Partner enablement
• Sit under the Customer Experience team (within the broader Customer Success org) and report to the Director of Support

Customer Education & Content Manager

• Develop and refresh marketing and sales enablement content
• Draft, edit, and optimize content from briefs and insights
• Partner with SMEs and stakeholders to gather inputs
• Coordinate with designers/multimedia teams and manage reviews
• Promote adoption of content systems and tools
• Co-manage the firm's library of proposal content and marketing collateral
• Use content management systems and taxonomies
• Use proposal management/automation tools to build customized templates
• Apply editorial judgment to ensure quality, accuracy, consistency, usability, and alignment with brand and style standards
• Maintain public accountings professional standards and client confidentiality

Content Strategist – Marketing & Sales Enablement

• Support the growth and financial health of assigned Nursing Education and Nursing Practice course areas by acquiring and maintaining a pipeline of high-quality textbooks and digital learning assets.
• Stay close to instructors, students, and education trends; recruit and manage authors/SMEs; negotiate contracts; and partner cross-functionally to deliver successful publications and launches.
• Maintain working knowledge of assigned nursing course markets (curriculum, adoption drivers, instructor/student needs, and competitive landscape) and share actionable insights with internal partners.
• Conduct structured market research (reviews, surveys, faculty conversations, focus groups) to validate opportunities and inform content positioning and revision priorities.
• Build and maintain an active network of authors, reviewers, and SMEs; recruit talent for new projects and revisions; provide clear expectations and consistent “author care.”
• Contribute to business plans for assigned areas (new projects, revisions, and supporting digital assets) and manage day-to-day pipeline activity.
• Prepare acquisition proposals for internal review (market rationale, competitive context, development approach, cost assumptions, forecast inputs, and P&L) in collaboration with stakeholders.
• Negotiate and execute contracts with authors/SMEs/partners (scope, schedules, deliverables, and terms) with support/guidance as needed; ensure alignment to business goals and delivery timelines.
• Move assigned projects through the publishing workflow in partnership with Development Editors, Product, Production, and other teams; ensure deliverables meet quality and schedule expectations.
• Support acquisition and development of digital-first or platform-ready assets (e.g., media sets, assessments, videos, cases, practice materials) that complement core titles and improve learning outcomes.
• Identify risks early (author performance, scope changes, market shifts) and escalate/coordinate mitigation to protect timelines, quality, and budget.
• Partner with Product Marketing and Sales to provide content and positioning inputs; support launch readiness (key messages, differentiation, sales training inputs) for your titles/areas.

Content Editor, Acquisitions Editor, Nursing

• Build and run Hilbert’s content engine
• Own Hilbert’s editorial voice and brand positioning
• Drive Hilbert’s organic content strategy
• Own the LinkedIn presence
• Produce sales enablement content