Client Partner

• A high intensity account growth leader who will deliver double-digit YOY growth at one or more key accounts.
• Will position Nagarro with CXOs as the strategic partner for AI transformation.
• Will systematically expand the breadth and depth of the engagement.
• Grow assigned portfolio by 15%+ YOY.
• Achieve revenue targets, in conjunction with the account's Custodian of Client Success, through structured account planning, shaping CXO agenda, working with procurement, and collaborating within Nagarro to identify and sell expanded offerings.
• Establish and maintain a "seat at the top table for AI" in the managed account(s) in partnership with AI for Change advisors and capability leads.
• Procure public testimonials and references from the client(s) about the quality of Nagarro's work.

Director – Client Growth Partner, IT Consulting, Retail & CPG

• Consistently meet or exceed quarterly and annual revenue quotas through proactive outreach and consultative selling
• Identify new business opportunities with media buying agencies and direct clients
• Serve as a trusted advisor to clients, understanding their marketing goals and crafting tailored native/content marketing programs that leverage the full capabilities of Nativo’s platform
• Build and manage a strong sales pipeline by generating a high volume of client engagement, including outreach, calls, meetings, presentations, and proposals
• Lead strategic conversations and ideation with clients and agencies to create impactful, results-driven campaigns
• Respond to RFPs and collaborate with internal stakeholders to deliver compelling proposals and media plans
• Travel as needed to meet with clients, attend industry events, and deepen relationships
• Represent Life360 at industry events and conferences, promoting our differentiated value in the marketplace

Principal Client Partner, Central

• Drive thoughtful, strategic and enterprise level strategy for ambitious customers
• Facilitate qualification, deal cycle participation, account reviews and value assessments
• Drive awareness within a micro-vertical to develop repeatable motions
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
• Serve as a key SME, leader, and professional services consultant to our license sales teams
• Serve as the liaison between internal teams and the customer
• Develop relationships within assigned account(s) to accelerate value and improve customer outcomes
• Help uncover new opportunities for Salesforce
• Responsible for bookings, revenue, margin, CSAT, and value delivered across assigned account(s)

Services Sales – Account Partner, Accelerated Industries

• Serve as the primary strategic advisor for assigned middle market clients
• Deliver expert guidance on benefit plans, contracts, and service issues
• Build strong client relationships and drive client growth
• Ensure operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration
• Manage the transition from implementation to ongoing client management
• Oversee compliance with performance guarantees and contractual obligations
• Identify and pursue up-sell and cross-sell opportunities
• Develop and execute re-enrollment strategies
• Coordinate cross-functional teams to resolve complex issues
• Serve as a subject matter expert and mentor colleagues

Senior Middle Market Client Manager

• Provide renewal rate relief for the Select Market segment through negotiations with underwriting and generating plan options.
• Proactively identify Add Issue opportunities for the Select Market segment by generating reports and other strategies developed in collaboration with Sales Consultants.
• Follow up with producers and assistants regarding Renewal/Add Issue status; engage Sales Consultants as needed to help close the sale.
• Review Experience Reports with Sales Consultants for the Select Market segment; Package/deliver appropriate reports based on Sales Consultant’s authorization; Understand, interpret, and clearly communicate renewal rates, options, and add issue quotes to the Producer/Assistant.
• Deliver renewals to the Producer/Assistant/Planholder via email or mail for the Select Market segment.
• Serve as Subject Matter Expert on various Guardian systems (Salesforce, CPS, Panorama, etc.) capabilities, products, and workflow procedures.

Client Manager Associate, Select Market – Central

• Develop and maintain a strong and lasting client and broker/consultant partnership with assigned small to medium size clients
• Participate in new health center implementations planning and launch alongside the Sales team, local operations leadership and Implementation Team
• Manage contractual requirements including renewal terms and successfully renew clients at targeted escalation
• Identify and target revenue growth opportunities with existing clients including new member populations, health centers, products, and services
• Collaborate closely with Client Success Directors (CSDs) for day-to-day leadership, mentorship, and escalation support
• Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client

Client Success Manager

• Lead Client Care Operations North America wide.
• Standardize service processes.
• Coach Client Care leaders.
• Develop training programs.
• Monitor KPIs and customer feedback.
• Lead workforce planning.
• Partner with Operations.
• Drive continuous improvement.
• Present performance insights to leadership.

Manager, Client Care Operations

• Identify, source, pitch, define, negotiate, close, and manage digital advertising revenue.
• Build awareness and adoption around BeReal offering with client presentations, conference attendance, and networking events.
• Combine new business development and sales skills with long-term relationship management.
• Engage with small and mid-market clients to drive deal growth in the long-term.
• Communicate effectively internally to coordinate resources (Ads Ops, Publishing Management, User acquisition, etc...) and effectively sell our inventory.

• Deliver double-digit YOY growth at one or more key accounts
• Position Nagarro with CXOs as the strategic partner for AI transformation
• Grow assigned portfolio by 15%+ YOY
• Achieve revenue targets through structured account planning
• Establish and maintain a 'seat at the top table for AI' in managed account(s)

• collaborating on acquiring and enabling new Wireless Connectivity Partners (WCP)
• driving growth across Fixed Wireless Access (FWA) and IoT
• building and scaling a repeatable acquisition engine
• ensuring that our solutions are meeting our partners and customer’s technical and business needs
• shaping innovative solutions that address current and future customer needs
• driving partner-led growth by identifying, positioning, and closing resale opportunities across wireless connectivity solutions
• interfacing directly with clients at all levels to provide consistent, high quality technical sales & support
• handling a budget to 100% versus the plan
• providing timely market information, drivers and customer feedback to our partner organizations
• establishing operating rigor, structure, and prioritization across a fast-paced, high-volume environment
• partnering cross-functionally with sales, engineering, legal, and contracts to accelerate partner onboarding and solutions
• creating partner monetization strategies, including pricing, packaging, and go-to-market execution
• engaging with senior leaders and field teams to align priorities, set expectations, and drive accountability
• presenting to all types of audiences at executive meetings, customer demos, and trade shows

Client Partner – Business Channel Management

• Own a book of live stores and the simple outcome on it: they stay, and they're glad they did
• Keep every stoplight honest — an accurate 🟢/🟡/🔴 read on each client at all times
• Work the cadence — green every month, yellow every two weeks, red daily until resolved
• Catch risk before it's a red — read the early signals and get ahead of them
• Run the save when an account slips — find the real root cause and pull it back to green
• Turn client pain into product signal — file clear bugs and requests
• Partner with Product Support on escalations — you own the relationship, they own the fix
• Take clean Steady handoffs from Implementation and carry the relationship from there
• Turn healthy clients into advocates — references, case studies, the stores a prospect calls to check us out
• Keep Salesforce current so the stoplight snapshot reflects reality

• Lead client advisory engagement, Voice of Customer (VOC) insight, and TPS industry event strategy
• Ensure client feedback and external market engagement inform strategic decisions
• Partner with TPS leadership, Product Management and Strategy, Sales, Marketing, and Payments partners
• Translate client sentiment, market themes, and event opportunities into actionable direction
• Own strategic Client Advisory Groups and align VOC findings to business priorities
• Guide event participation decisions across TPS product and sales partners
• Analyze feedback from advisory groups, VOC channels, relationship engagement, and priority industry events
• Synthesize input into themes, trends, risks, market signals, and opportunities
• Monitor progress on actions informed by client feedback, in partnership with business and product teams

Client Advocacy and Events Manager

• You will help our most important customers move their business forward.
• As a trusted advisor, you’ll create new value for Verizon and our customers by solving their business problems.
• You’ll bring a consultative selling approach and become a specialist for your customers and your peers by expertly packaging and tailoring Verizon Enterprise solutions to meet customer needs.
• Developing deep relationships with your customers while getting to know their businesses, markets, and the challenges they face.
• Crafting creative solutions to help customers realize their goals.
• Creating winning outcomes for both us and our customers.
• Demonstrating value so that customers choose the Verizon solution.
• Growing our business while making customers satisfied.

Senior Client Partner – Investment Sales

• The MuleSoft Account Partner is committed to earning the right to be an advisor to our Communications, Media and Technology (CMT) customers, with the primary goal of helping these customers quickly generate significant value from their Salesforce/MuleSoft investment.
• Complete MuleSoft training and become an expert in our consulting methodologies and practices
• Evangelize MuleSoft’s ability to deliver business outcomes and our delivery methodology to our customers
• Drive account planning including the formulation of a clearly defined roadmap or the precursor activities to define such a roadmap
• Generate pipeline through self-origination and collaborating across Salesforce with License Sales, Delivery and Customer Success to develop trusted Professional Services propositions for ACC clients and prospects
• Use industry expertise and business acumen to understand a customer's motivation, business drivers/challenges, strategic goals and objectives, and desired business outcomes
• Engage and present to customers, especially at C-Level, using a consultative selling approach that positions Salesforce, MuleSoft and yourself as a long-term trusted advisor relationship
• Create a compelling vision and clearly communicate our groundbreaking solutions with the goal of generating significant success and business value from an investment in the MuleSoft Anypoint Platform
• Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes
• Forecast accurately and timely, build a pipeline, and progress opportunities to deliver MuleSoft YOY revenue growth
• Develop mutually agreed and aligned close plans and drive the execution of these plans to realize closed bookings aligned (or in excess) of assigned sales goals/quotas
• Be a recognized role model for collaboration, understanding, and overall business results

Mulesoft Account Partner Specialist

• identify, prioritize, and secure business opportunities
• drive revenue for Snap by seeking out business challenges with various marketing functions with clients and partner agencies
• use consultative approach by offering strategic media solutions with all clients through the vertical playbook, establishing campaign goals, learning agendas, buy model, golden rules, etc.
• be viewed as the business owner for the partnership amongst client’s senior management
• partner with internal and client cross-functional teams on structuring and executing operational and strategic initiatives
• define the overall approach for specific territories and/or regions, develop work plans, and create compelling sales propositions utilizing internal and external data
• balance priorities for driving innovation, meeting a learning agenda, and driving revenue for Snap
• ensure that our clients receive the highest level of sales and operational customer service
• develop and implement best practices for client interaction, sales, and services
• develop metrics to measure the growth and performance of accounts, provide reports as needed, and recommend performance enhancements
• create persuasive sales presentations using market trends and case studies
• own planning and development of all senior client meeting agendas including having the right materials, participants, and key actions
• update clients on Snapchat products and developments and educate clients and agencies on best practices
• provide guidance and be a mentor for junior members of the team.

Senior Client Partner

• Build and manage partnerships with brands and agencies to expand their digital presence on Snap
• Ensure that clients receive the highest level of sales and operational customer service
• Partner with other teams on structuring and executing strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends and case studies
• Educate clients on Snapchat products and best practices
• Analyze campaign performance statistics and recommend performance enhancements
• Communicate and evolve a client’s way of thinking to mirror success on Snap
• Ensure strong health of client relationships and identify gaps
• Present dynamically and instill confidence to challenge clients to ensure mutual business success

• Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives)
• Build strong relationships with clients and brokers/consultants through in-market presence
• Work closely with respective sales representative to gain buy-in for account management strategy
• Strategically manage the lifecycle of a client to develop right solutions
• Balance needs of client with those of the business
• Achieve yearly financial growth & persistency goals

Client Manager, Premier Market

• Overseeing daily operational performance for assigned client(s)
• Managing operations teams to provide quality administrative services
• Collaborating with support areas such as technology and customer care
• Assisting the Senior Client Manager/Client Leader in delivering solutions
• Utilizing expert knowledge of DB to interpret complex client requirements
• Addressing questions related to unique situations, participant inquiries, client escalations and requirements
• Driving stable and consistent delivery from internal and external partners
• Using data to influence standardization and process innovation
• Managing ad hoc client projects such as spins, freezes and acquisitions
• Validating, managing and communicating iCAT results with clients
• Working closely with the Oversight & Excellence team to identify opportunities for reducing demand and improving efficiency
• Communicating regularly with day-to-day client contact on delivery and projects
• Acting as point of contact to groups such as Customer Care and Shared Services for client specific items

Defined Benefits Client Manager

• Map and document every core delivery workflow — from ticket intake through every department hand-off to final client output.
• Instrument those workflows with metrics that matter: turnaround time, hand-off failure points, rework rate, and client experience moments.
• Partner with execution leads and project managers to redesign broken or slow processes and drive adoption without direct authority.
• Optimize the coordination of offshore and onshore staff across every workflow.
• Design the delivery experience for new and existing services with one explicit goal: wow the client, not just meet spec.
• Find where cost can be reduced without degrading quality — and identify where added investment buys disproportionate client delight.
• Build the systems and reporting that give leadership clear visibility into delivery health at any moment.

Manager, Client Delivery – Process Improvement

• Work in partnership with senior clients to develop annual strategies
• Hold recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth.
• Ensure client satisfaction by regularly communicating with senior decision-makers
• Be responsible for high client retention and growth
• Be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients
• Lead new business pitches and proposals alongside leadership and growth team
• Forecast, reconcile and monitor client revenue and profitability
• Estimate, manage, monitor and reconcile client out-of-pocket funds
• Possess a strong understanding of scope management inclusive of how to track and manage, escalate scope pacing issues
• Manage client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner
• Productize our services within a proposal and SOW
• Author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed
• Lead contract negotiations and oversee the implementation of commercial agreements
• Proactively pursue cross-sell and upsell opportunities to drive innovation, strategy, and organic revenue growth
• Ensure teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts
• Successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business
• Lead, line-manage, motivate and inspire a team
• Craft strategic responses to briefs and the ability to develop a POV on media, creative content, tech, and data
• Draw conclusions and actionable insights from analysis
• Ensure delivery of work is to the highest possible standard
• Contribute to the creative process by sharing their ideas and experience
• Be accountable for high employee retention and managing direct reports’ growth

Client Partner jobs in Illinois

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Director – Client Growth Partner, IT Consulting, Retail & CPG

Principal Client Partner, Central

Services Sales – Account Partner, Accelerated Industries

Senior Middle Market Client Manager

Client Manager Associate, Select Market – Central

Client Success Manager

Manager, Client Care Operations

Client Partner

Director – Client Growth Partner, IT Consulting, Retail & CPG

Client Partner – Business Channel Management

Client Success Manager

Client Advocacy and Events Manager

Senior Client Partner – Investment Sales

Mulesoft Account Partner Specialist

Senior Client Partner

Client Partner

Client Manager, Premier Market

Defined Benefits Client Manager

Manager, Client Delivery – Process Improvement

Director, Client Partner