Client Success Manager

Marathon Health

Client Success Manager responsible for managing client partnerships and driving clinical and savings outcomes. Working with small to medium clients at Marathon Health, enhancing healthcare experiences.

Posted 7/19/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and revenue growth strategies within the healthcare sector, leveraging strong presentation skills and proficiency in relevant tools to drive successful outcomes.

Highest-signal resume keywords

Client Relationship ManagementHealthcare AdministrationRevenue Growth StrategiesPresentation DevelopmentSalesforce Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare AdministrationClient ManagementContract ManagementRevenue Growth IdentificationPresentation Development

Soft Skills

CollaborationMentorshipCommunication

Tools & Technologies

Microsoft OfficeTableauCRM ProductsSalesforce

Industry Keywords

HealthcareHealth InsuranceBrokerageConsultingHR Benefits

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Develop and maintain a strong and lasting client and broker/consultant partnership with assigned small to medium size clients
Participate in new health center implementations planning and launch alongside the Sales team, local operations leadership and Implementation Team
Manage contractual requirements including renewal terms and successfully renew clients at targeted escalation
Identify and target revenue growth opportunities with existing clients including new member populations, health centers, products, and services
Collaborate closely with Client Success Directors (CSDs) for day-to-day leadership, mentorship, and escalation support
Maintain broker relationship and engage in positive relationship to advocate on behalf of mutual client

Requirements

What you’ll need

Bachelor’s degree in Business or Healthcare Administration
2–5 years in healthcare, health insurance, brokerage/consulting, or direct HR/benefits
Experienced in developing and delivering presentations
Proficiency in use of Microsoft Office, Tableau and CRM products (Salesforce experience preferred)
Willingness to travel up to 50%

Benefits

Comp & perks

FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care
Choice of 2 medical plans, 2 dental plans, and vision coverage
Unlimited free mental health benefits and EAP resources
Rewards for challenges and healthy lifestyle activities
Family-building and hormonal health benefits and paid parental leave
Generous PTO or FTO, Paid Holidays + A Day for What Matters
Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable