Client Manager Associate, Select Market – Central

Guardian Life

Client Manager Associate assisting Sales Representatives in the renewal process and identifying growth opportunities. Requires strong customer service skills and knowledge of group insurance products.

Posted 7/22/2026full-timeChicago • Illinois, Missouri, Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $41,770 - $68,620 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in group insurance products and underwriting principles, with strong negotiation and communication skills to effectively service Producers and Assistants. Proficient in utilizing various Guardian systems and Microsoft Office tools to analyze data and generate reports for the Select Market segment.

Highest-signal resume keywords

Group Insurance KnowledgeNegotiation SkillsSalesforce ProficiencyAnalytical SkillsCommunication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Group InsuranceUnderwriting PrinciplesAnalytical SkillsNegotiation SkillsSales OrientationMathematical AptitudeReport GenerationPlan Options DevelopmentExperience Reports ReviewCollaborative Strategies

Soft Skills

Excellent CommunicationAttention to DetailOrganizational SkillsRelationship BuildingPersuasion Skills

Tools & Technologies

SalesforceCPSPanoramaMicrosoft AccessMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Select Market SegmentRenewal Rate ReliefProducer/Assistant ServicingAdd Issue OpportunitiesSales ConsultantsWorkflow Procedures

About the role

Key responsibilities & impact

Provide renewal rate relief for the Select Market segment through negotiations with underwriting and generating plan options.
Proactively identify Add Issue opportunities for the Select Market segment by generating reports and other strategies developed in collaboration with Sales Consultants.
Follow up with producers and assistants regarding Renewal/Add Issue status; engage Sales Consultants as needed to help close the sale.
Review Experience Reports with Sales Consultants for the Select Market segment; Package/deliver appropriate reports based on Sales Consultant’s authorization; Understand, interpret, and clearly communicate renewal rates, options, and add issue quotes to the Producer/Assistant.
Deliver renewals to the Producer/Assistant/Planholder via email or mail for the Select Market segment.
Serve as Subject Matter Expert on various Guardian systems (Salesforce, CPS, Panorama, etc.) capabilities, products, and workflow procedures.

Requirements

What you’ll need

3-5 years industry experience preferably in a sales environment
BA or BS Degree preferred or equivalent work experience
Demonstrated success in servicing Producer/Assistants/Customers
Excellent communication skills
Strong consultative, negotiation, persuasion and influencing skills – sales orientation
Ability to build and maintain collaborative working relationships at all levels
Strong attention to detail; planning and organizational skills
Strong mathematical aptitude/analytical skills
Computer proficiency in Microsoft Access, Excel, Word and PowerPoint, Salesforce, CPS, Panorama
Ability to represent Guardian in a professional manner
Solid knowledge of group insurance, products, contracts, and services
Knowledge of underwriting principles and practices

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible work arrangements
Professional development
Annual, sales, or other incentive compensation