Guardian Life

Backend Engineer

• Ability to work independently & also collaborate with multiple IT, Business, and QA areas across different time zones.
• Excellent verbal and written communication skills and ability to work well in a team and a positive attitude.
• Ability to prioritize and manage work, adhering to critical and aggressive project timelines in a fast-paced environment.
• Excellent skills in context switching.
• Extensive experience in Software Development Life Cycle Management using Scaled Agile, Scrum, Kanban.
• Excellent analytical and problem-solving skills.

Lead Software Engineer – JAVA, React

Engineer

• Design and implement IAM solutions, including identity governance, access management, and privileged access management
• Develop and maintain IAM policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices
• Collaborate with IT and security teams to integrate IAM solutions with existing systems and applications
• Conduct regular audits and assessments of IAM systems to identify and mitigate potential security risks
• Provide technical support and troubleshooting for IAM-related issues
• Stay up to date with the latest trends and technologies in IAM and recommend improvements to existing systems and processes
• Mentor and provide guidance to junior IAM engineers and other team members

Senior IAM Engineer

Financial Planning and Analysis

• Own consolidated expense exhibits supporting the annual planning process
• Develop clear, executive-ready materials highlighting key drivers, risks, and opportunities
• Support enterprise-wide expense studies and benchmarking initiatives
• Own monthly unit cost reporting, validation, and distribution
• Partner with Pricing and business leaders to support product margin targets
• Support transformation initiatives and organizational changes
• Partner with product teams on profitability and cost analysis

Financial Analyst

Communications

• Serve as the primary communications enablement partner for Group Benefits departmental leaders
• Manage organizational announcements, ensuring accuracy, clarity, and alignment to broader narratives
• Develop leader-ready communication toolkits, talking points, FAQs, and presentation materials
• Plan, coordinate, and execute Group Benefits town halls, AMAs, and other leader-led forums
• Support departments in executing their own communications while helping ensure consistency with Group Benefits messaging
• Help reduce fragmentation by bringing structure, templates, and best practices to communicators within the business
• Provide operational support and monitor communications performance

Internal Communications Consultant

• Develop and deliver cohesive Group Benefits communications packages aligned to enterprise strategy, performance priorities, and Guardian’s Purpose and Values
• Help lead narrative development for Group Benefits milestones, successes, and transformation progress, ensuring consistent messaging across channels
• Help manage executive communication and support how Group Benefits’ leader shows up across channels
• Support major organization-wide communications, including town halls, leadership updates, and enterprise visibility moments
• Execute communications from concept through execution and performance analysis
• Identify opportunities to simplify, elevate, and connect communications across programs and initiatives
• Contribute to measurement and insights that assess effectiveness of storytelling and message clarity

Senior Internal Communications Consultant

Learning and Development

• Design and maintain robust and effective internal workflows.
• Provide day-to-day support to our front line of EDI Business Process Analysts.
• Assist other team members when necessary to meet established deadlines and customer expectations.
• Coordinate validation of requirements with third-party administrators.
• Support third-party administrators, external customers, and internal processing areas by troubleshooting data and processing issues.
• Act as a liaison between the business community and IT.
• Respond to internal and external inquiries regarding connection(s).

Data Exchange Analyst II

Full-stack Engineer

• Lead and mentor a team of software engineers
• Architect, design, and develop software applications
• Oversee the entire software development lifecycle
• Design and implement Microservices Architecture
• Utilize Cloud Computing platforms for deployment
• Conduct thorough debugging and software testing
• Manage code repositories and collaborate using Version Control Systems

Lead Software Engineer

Customer Support

• Serve as a company ambassador by delivering exceptional customer service in the contact center.
• Collaborate across teams to solve customer issues and provide product support.
• Build relationships with the Guardian members and providers by ensuring their needs are fulfilled in a timely and satisfactory fashion.
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• De-escalate situations involving dissatisfied customers, offering patient assistance and support.
• Develop in-depth knowledge of a company’s products and/or service.

Customer Care II

Account Executive

• Discovering, developing and maintaining benefits brokerage relationships that result in ongoing sales and retention of Guardian's Group Benefit products
• Market, position, and sell Guardian’s entire Group Benefits portfolio products and technology solutions to designated brokers
• Support the general wellbeing of the broker and client relationship
• Understand territory dynamics to build, develop and maintain broker relationships
• Accountable for consistently achieving or exceeding personal sales production expectations
• Collaborate with cross-functional teams to examine market trends
• Act as a market leader, sharing thought leadership, and maintaining strong community relationships
• Identify, recommend, and champion process improvements and organizational initiatives
• Achieve required industry licensing within 90 days of date of hire and maintain license through completing Continuing Education requirements

Sales Representative, Premier Market

• Market, position, and sell Guardian’s entire Group Benefits portfolio products and technology solutions to your designated brokers
• Support the general wellbeing of the broker and client relationship for the development and growth of Guardian sales and client retention
• Understand territory dynamics to build, develop and maintain broker relationships to grow the book of business while representing Guardian’s vision to inspire well-being
• Be accountable for consistently achieving or exceeding personal sales production expectations by having a clear understanding of products and creating and implementing tactical sales strategies
• Collaborate with cross-functional teams to examine market trends and stay ahead of consumer demands
• Represent Guardian by acting as a market leader, sharing thought leadership, and maintaining strong community relationships
• Identify, recommend, and champion process improvements and organizational initiatives to increase sales of product offerings

• Own and manage a portfolio of sophisticated client accounts, delivering strong outcomes across retention, growth, and profitability
• Build trusted relationships with clients and broker/consultant partners, positioning Guardian as a valued, long-term partner
• Lead the renewal process end-to-end, including strategy development, data analysis, pricing alignment, and execution of rate actions
• Drive client strategies that support key business priorities, including: Persisting customers through proactive engagement and relationship management
• Growing premium by identifying cross-selling opportunities across in-force clients
• Maintaining disciplined focus on case- and book-level profitability
• Supporting thoughtful, effective annual enrollment strategies
• Partner closely with sales, underwriting, and internal teams to deliver aligned, integrated client solutions
• Lead client strategy discussions and planning sessions, balancing client needs with business objectives
• Identify opportunities to expand and strengthen client relationships, driving long-term value and revenue growth

Client Executive, Advisory Market

Underwriter

• Lead the strategic modernization of the purchase and underwriting ecosystem
• Define and execute a multi-year transformation vision, strategy, and roadmap for Purchase and Underwriting
• Identify, evaluate, and prioritize high-impact initiatives that improve customer and advisor experience
• Drive digitization and automation to reduce customer and advisor effort
• Own Guardian’s Underwriting Transformation and Innovation agenda
• Provide clear leadership across cross-functional teams delivering purchase and underwriting initiatives
• Own investment strategy and funding trade-offs across Purchase and Underwriting Transformation
• Build, lead, and develop high-performing, multidisciplinary teams spanning underwriting, analytics, technology, and subject-matter expertise

Head of Purchase and Underwriting Transformation

Client Partner

• Assume overall responsibility for management of clients (100-1999 lives)
• Oversight of the account, building strong relationships with clients and brokers/consultants
• Work closely with internal partners to gain buy-in for the account management strategy
• Balance the needs of the client with those of the business
• Achieve yearly financial growth goals

Client Manager

Security Engineer

• Oversee appropriate controls designed and monitored for compliance with policies
• Partner across Cybersecurity, Technology, Risk Management, and Internal Audit
• Design controls, instrument and automate control monitoring
• Evaluate control performance through data-driven assurance
• Drive timely remediation of control gaps
• Engage in new projects to ensure appropriate controls are implemented
• Maintain a prioritized control inventory and define objectives, owners, evidence sources, and monitoring methods
• Coordinate with internal audit for quality and timely responses to audit/regulatory requests

Lead, Cybersecurity – IT Control Design and Monitoring

AI Engineer

• Lead the development, deployment, and ongoing optimization of AI and Generative AI solutions
• Implement engineering best practices to ensure scalability and uptime
• Track and report on platforms performance and availability metrics
• Be involved in all stages of the model development lifecycle from design to development, testing, and deployment
• Collaborate with software engineers, data scientists, and DevOps teams to design and implement technical designs and solutions
• Stay up-to-date with new technologies and industry trends

Lead Software Engineer – JAVA, React

Senior IAM Engineer

Financial Analyst

Internal Communications Consultant

Senior Internal Communications Consultant

Data Exchange Analyst II

Lead Software Engineer

Customer Care II

Sales Representative, Premier Market

Sales Representative, Premier Market

Client Executive, Advisory Market

Head of Purchase and Underwriting Transformation

Client Manager

Lead, Cybersecurity – IT Control Design and Monitoring

Lead AI Engineer