Senior Middle Market Client Manager

RSLI LTD

Client Manager providing expert guidance on benefit plans and contracts for middle market clients. Building strong client relationships while ensuring operational excellence and driving growth.

Posted 7/23/2026full-timeSchaumburg • Illinois • 🇺🇸 United StatesSenior💰 $80,640 - $107,660 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client management and consulting within the group insurance sector, with a strong focus on strategic problem-solving, compliance oversight, and relationship building. Proficient in managing complex projects and delivering operational excellence through effective communication and collaboration.

Highest-signal resume keywords

Group Insurance Client ManagementClient ConsultingNegotiation SkillsState Insurance LicenseAdvanced Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client ManagementConsultingNegotiationFinancial AnalyticsProject Management

Soft Skills

Analytical SkillsOrganizational SkillsCommunication SkillsLeadership

Tools & Technologies

ExcelWordPowerPoint

Certifications & Qualifications

State Insurance License

Industry Keywords

Benefit PlansPerformance GuaranteesCross-Functional CollaborationRe-Enrollment StrategiesUp-Sell Opportunities

About the role

Key responsibilities & impact

Serve as the primary strategic advisor for assigned middle market clients
Deliver expert guidance on benefit plans, contracts, and service issues
Build strong client relationships and drive client growth
Ensure operational excellence through proactive engagement, strategic problem-solving, and cross-functional collaboration
Manage the transition from implementation to ongoing client management
Oversee compliance with performance guarantees and contractual obligations
Identify and pursue up-sell and cross-sell opportunities
Develop and execute re-enrollment strategies
Coordinate cross-functional teams to resolve complex issues
Serve as a subject matter expert and mentor colleagues

Requirements

What you’ll need

Bachelor’s degree in Business or related field
Minimum 4 years of group insurance client management experience
State insurance license required
Proven expertise in client management, consulting, negotiation, and leadership
Advanced proficiency in Excel, Word, and PowerPoint
Strong analytical, organizational, and communication skills
Demonstrated ability to work independently and manage complex projects
Demonstrated financial aptitude and analytics skills
Ability to Travel: Up to 50%

Benefits

Comp & perks

An annual performance bonus for all team members
Generous 401(k) company match that is immediately vested
A choice of three medical plans (that include prescription drug coverage) to suit your unique needs
For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
Multiple options for dental and vision coverage
Company provided Life & Disability Insurance to ensure financial protection when you need it most
Family friendly benefits including Paid Parental Leave & Adoption Assistance
Hybrid work arrangements for eligible roles
Tuition Reimbursement and Continuing Professional Education
Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays
Volunteer days, community partnerships, and Employee Assistance Program
Ability to connect with colleagues around the country through our Employee Resource Group program