Administrative Assistant

• Manage and maintain complex calendars for leadership and team members; schedule and coordinate meetings, appointments, and conference calls.
• Serve as a primary point of contact for administrative inquiries, ensuring professional communication with internal stakeholders and external clients.
• Prepare, edit, and format a wide variety of administrative documentation, including reports, presentations, and correspondence, adhering to organizational and Federal style standards.
• Utilize the full Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and Google Workspace to support daily operational needs and document creation.
• Facilitate office operations, including travel coordination, supply inventory management, and space reservation.
• Track action items, project deadlines, and support team documentation to ensure efficient project workflow.
• Maintain accurate records and office files in accordance with established policies.

• Hire, train, and mentor a high-performing team to execute our product vision and strategy with measurable business impact
• Lead design projects of significant scope across vision, strategy, and execution
• Build lean standards and processes that balance quality, capability, and speed
• Contribute to product strategy and roadmaps in service of company objectives
• Use AI tools fluently — from rapid prototyping and generative exploration to shipping faster, higher-quality work
• Partner effectively with teams in the US and across time zones, bringing strong async communication and a collaborative, low-ego working style
• Build relationships across Product, Engineering, Marketing, and Data Science to deliver cohesive, inclusive user experiences
• Own key UX artifacts — user journeys, personas, UX measurement, and more
• Drive accessibility through inclusive design, awareness, and innovation

Group Manager – Product Design, Back Office

• Calendar & Email Management: Act as a gatekeeper for executive calendars and inboxes. Prioritize meetings, flag urgent emails, and ensure smooth scheduling.
• Travel & Expense Coordination: Arrange domestic travel and handle expense reporting with accuracy and timeliness.
• Project & Event Support: Coordinate town halls, volunteer events, and special projects—including logistics, communications, and vendor coordination. Occasionally assist with local marketing events, such as providing on-site support for client gatherings (e.g., holiday parties) to ensure smooth execution.
• Executive Support: Prepare presentations, meeting agendas, and correspondence. Occasionally respond or send communications on behalf of executives.
• Team Engagement: Help executives stay connected with their teams by tracking birthdays, work anniversaries, and other milestones.
• Operational Assistance: Manage access requests, time-off tracking, and other administrative processes.
• Daily Collaboration: Partner closely with executives to review upcoming priorities, meetings, and deliverables.

Senior Administrative Assistant – Hybrid

• Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person.
• Greets and directs patients/families, visitors and staff.
• Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.
• Types and prepares correspondence and documents according to quality standards.
• Proofreads and edits materials for grammar, punctuation and spelling.
• Drafts routine correspondence.
• Compiles and distributes reports and other information as needed.
• Schedules appointments and meetings and maintains calendars and schedules for assigned staff.
• Assists in preparation for conferences, seminars and other department sponsored programs or events.
• Receives, records and prepares related materials and performs other related duties as assigned.
• Provides positive and effective customer service that supports the operations of the department and medical center.
• Prepares, routes and tracks routine administrative forms and documents.
• Routes materials for required authorizations and monitors receipt by final destination.
• Communicates with other hospital departments to resolve delays, problems and errors.
• Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving records and materials, photocopying, sorting, collating and distributing documents.
• Organizes and maintains department files, records and databases following established procedures.
• Enters information from source documents into databases and/or spreadsheets.
• May also update patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments.
• Schedules patient appointments utilizing scheduling tools and resources.
• Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.
• Obtains patient information and materials as needed from referral sources.
• Prepares patient records for clinical activities and maintains patient records for physicians.
• Acts as liaison with other departments and external customers in a calm and supportive manner.
• Handles confidential information appropriately and explains policies and procedures when necessary.
• Actively assists and supports licensed practitioners by queuing prescriptions for renewal.

Administrative Assistant, Employee Health

• Act as a trusted thought partner to SVP / VPs
• Manage complex, high‑stakes calendars across global time zones
• Coordinate internal and external meetings with a “no surprises” standard
• Manage executive email and correspondence with an enterprise lens
• Coordinate internal and external communications and initiatives on behalf of SVP / VPs
• Support leadership initiatives and special projects based on priorities and capacity
• Maintain organized electronic and physical filing systems; record and distribute meeting minutes
• Handle sensitive and business‑critical information with absolute discretion and professionalism

Senior Executive Administrative Assistant, Orthopedics

• Act as a trusted thought partner to SVP / VPs, proactively managing administrative and operational demands
• Manage complex, high‑stakes calendars across global time zones
• Coordinate internal and external meetings with a “no surprises” standard
• Manage executive email and correspondence with an enterprise lens
• Oversee office operations, including supplies, services, purchasing, and vendor coordination
• Support leadership initiatives and special projects based on priorities and capacity
• Maintain organized electronic and physical filing systems; record and distribute meeting minutes
• Coordinate travel, lodging, and transportation for Senior Executives

• Provide advanced administrative support to senior IT leaders, including complex calendar management, travel coordination, and expense reporting.
• Coordinate and prepare materials for IT leadership meetings, technology reviews, and cross‑functional forums.
• Serve as a central point of contact between IT leadership and internal stakeholders, ensuring timely communication and follow‑up.
• Support planning and tracking of IT initiatives, including meeting logistics, documentation, and action‑item management.
• Manage confidential and sensitive information with discretion and professionalism.
• Assist with onboarding, access requests, and coordination of resources for IT team members.
• Identify opportunities to improve administrative processes and operational efficiency within the IT organization.

Executive Administrative Assistant

• Provide advanced administrative support to senior IT leaders, including complex calendar management, travel coordination, and expense reporting
• Coordinate and prepare materials for IT leadership meetings, technology reviews, and cross‑functional forums
• Serve as a central point of contact between IT leadership and internal stakeholders, ensuring timely communication and follow‑up
• Support planning and tracking of IT initiatives, including meeting logistics, documentation, and action‑item management
• Manage confidential and sensitive information with discretion and professionalism
• Assist with onboarding, access requests, and coordination of resources for IT team members
• Identify opportunities to improve administrative processes and operational efficiency within the IT organization

• Provides administrative support to physicians in their clinical practice, academic and research roles
• Answers and screens telephone calls
• Greets and directs patients, families, visitors and staff
• Updates patient demographic and insurance information as necessary
• Schedules patient appointments utilizing scheduling tools and resources
• Maintains physicians' clinical and administrative schedules and calendars

Administrative Assistant II, Acute Care Surgery

• Provide robust operational and administrative support to the Executive Assistant.
• Ensure smooth day-to-day processes across ordering, travel & logistics, documentation, data tracking, and general office administration.
• Support the Executive Assistant with travel bookings, itineraries, accommodation arrangements, meeting logistics, and expense tracking.
• Perform data entry, maintain key administrative databases, update records (vendors, invoices, travel schedules, contact lists, etc.), ensuring data accuracy and consistency.
• Assist with printing, scanning, copying, and binding documents as needed, including formatting, proofing and preparing presentations or reports.
• Support internal documentation processes, filing, archiving, and maintaining document control.
• Interface with other teams (facilities, procurement, finance, IT) to ensure smooth administrative operations.
• Undertake other administrative tasks and ad hoc duties to support the executive team and overall office efficiency.

Administrative Support Assistant

• Develops presentations independently and in collaboration with Communications and Compliance
• Facilitates presentations to various target audiences
• Attend and assist with planning of educational and outreach events
• Coordinate interaction with various roles for handling customer requests
• Assure compliance with Medicare & Medicaid enrollment and marketing policies

Administrative Operations Coordinator

• Lead enterprise-scale programs with multiple projects and workstreams impacting enterprise-wide transformation initiatives and cross-functional partners.
• Own program scope, timelines, budgets, risks, dependencies, and delivery milestones from initiation through implementation.
• Drive execution of initiatives supporting strategic change and expansion of critical business capabilities.
• Align resources across business, technology, data, operations, risk, and other partners to achieve program objectives.
• Facilitate governance forums and prepare executive-level status updates, risk assessments, and decision materials.
• Track progress against defined business outcomes and benefits realization targets.
• Apply strong analytical judgment to solve complex problems and recommend practical, scalable solutions.

Senior Program Manager, Transformation Office

• Creates routine correspondence, reports and forms in support of department.
• Types, formats, and edits non-routine correspondence, reports, forms and related documents using word processing software.
• Organizes files and computer databases and makes corrections to information in files.
• Prepares advanced charts, graphs, tables, and presentations using word processing, spreadsheet, and presentation software.
• Answers the telephone, screens/routes calls, and takes messages for senior staff.
• Provides information as appropriate and assists visitors.
• Prepares mail for pick-up and routes mail for officers.
• Schedules/organizes meetings, luncheons, and events.
• Prepares meeting agendas, takes minutes, and documents decisions.

Senior Administrative Assistant, Enforcement

• Manage inbound phone calls and coordinate schedules for inspections and remediation work.
• Handle email correspondence and support accounts payable and receivable processes.
• Make follow-up calls and assist leadership with inventory tracking and ordering.
• Ensure communication, scheduling, and administrative tasks are handled accurately and efficiently.
• Schedule inspections, remediation appointments, and project-related visits for team members.
• Process accounts payable and accounts receivable documentation and track invoices.

Office Manager – Executive Assistant

• Supports multiple Senior Vice President Regional Manager(s) of 20+ banking offices
• Performs a variety of administrative duties involving complex and confidential matters
• Develops and prepares numerous reports
• Prepares or approves and submits requests for Retail systems access
• Assists with preparation of regional employee salary recommendations
• Handles sensitive customer issues and information
• Conducts research and resolves outstanding sales or service issues
• Analyzes monthly budget reports
• Maintains complex and detailed calendars
• Coordinates and manages logistics of internal and external meetings
• Organizes offsite conferences and external events
• Processes invoices and expense claims for team members

Administrative Coordinator IV

• provide strategic, high-level administrative and operational support to the Executive and team
• support cross-LOB and enterprise work including partnerships with leadership teams, senior stakeholders, and employee networks
• prepare materials and ensure alignment of key deliverables
• enable the Executive to lead effectively, removing friction from day to day operations
• manage calendar of multiple executives proactively
• arrange and handle details related to travel arrangements, expense reports, meetings, and appointments

Administrative Assistant III

• Greets clients and others entering the waiting room in a manner that is respectful and empathetic.
• Determines suitable level of care and schedules evaluation when appropriate and working with clinical lead.
• Respond to calls and/or walk-ins for clients seeking services.
• Interviews client to obtain information necessary to meet program admission requirements.
• Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made.
• Collects all pertinent information regarding service coverage and eligibility.
• Verifies basic demographic information upon arrival of client.
• Schedules, reschedules and cancels appointments as needed, upon client request or provider request.
• Completes insurance eligibility approval and obtains initial authorization, when applicable, from insurance companies for all consumers, new and readmissions.
• Documents new and/or updates client demographic and billing information in the computer.
• Communicates agency and program information to interested parties including persons-served, agency employees and other providers/individuals.
• Provides information on referral sources and community resources internal and external to BILH BS.
• Monitors visitor access, waiting area and maintains security awareness.
• Scans documents, when applicable, into the electronic health record.
• Attends all required supervision and meetings.
• Maintains tracking requirements for program(s).

Administrative Assistant, Admissions

• Handles the principals’ calendars by prioritizing schedules and meetings
• Assists the principals in planning and organizing meetings by being responsible for assembling agendas and securing locations
• Build travel packs for international trips and manage travel arrangements for the principals
• Supports the principals by acting as proxy for communications and approvals as authorized
• Provides analytical support to assist the principals with special projects

• Lead cross-functional teams
• Collaborate on development and submission of annual rate filings
• Act as the subject matter expert for product filings
• Partner with various teams for product-related inquiries
• Develop and deliver product training

Product Manager III – Health Plan Product Experience

• Provide support to three Vice Presidents within CTG
• Handle global calendars, travel schedules, and expense reporting
• Manage internal functional events
• Create procurement requests and purchase orders
• Partner with administrative staff across the business for meetings and reports
• Communicate requests and feedback with IT and Finance teams

Administrative Assistant jobs in Massachusetts

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Administrative Assistant

Group Manager – Product Design, Back Office

Senior Administrative Assistant – Hybrid

Administrative Assistant, Employee Health

Senior Executive Administrative Assistant, Orthopedics

Senior Executive Administrative Assistant, Orthopedics

Executive Administrative Assistant

Executive Administrative Assistant

Administrative Assistant II, Acute Care Surgery

Administrative Support Assistant

Administrative Operations Coordinator

Senior Program Manager, Transformation Office

Senior Administrative Assistant, Enforcement

Office Manager – Executive Assistant

Administrative Coordinator IV

Administrative Assistant III

Administrative Assistant, Admissions

Administrative Assistant

Product Manager III – Health Plan Product Experience

Administrative Assistant