Group Manager – Product Design, Back Office

ServiceTitan

Group Manager of Product Design in SaaS, leading and mentoring design teams for impactful user experiences. Collaborating across teams to drive strategy and execution using AI tools.

Posted 7/22/2026full-timeRemote • California, Connecticut, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $198,200 - $297,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading design teams and managing design projects within a SaaS environment, utilizing AI-assisted design tools to enhance productivity and quality. Strong focus on building inclusive user experiences and fostering a collaborative team culture.

Highest-signal resume keywords

Team LeadershipAI-Assisted Design ToolsHigh-Quality Design OutputInclusive DesignStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Design Project ManagementUser Experience (UX) MeasurementUser JourneysPersonasLean StandardsPrototypingGenerative ExplorationDesign StrategySaaS Environment ExperienceQuantitative and Qualitative Methods

Soft Skills

Strong CommunicationCollaborationCoachingFeedback DeliveryLow-Ego Working Style

Tools & Technologies

FigmaMakeClaudeCursorAI Tools

Industry Keywords

Product StrategyDesign CultureAccessibilityInclusive User ExperiencesMulti-Disciplinary Teams

About the role

Key responsibilities & impact

Hire, train, and mentor a high-performing team to execute our product vision and strategy with measurable business impact
Lead design projects of significant scope across vision, strategy, and execution
Build lean standards and processes that balance quality, capability, and speed
Contribute to product strategy and roadmaps in service of company objectives
Use AI tools fluently — from rapid prototyping and generative exploration to shipping faster, higher-quality work
Partner effectively with teams in the US and across time zones, bringing strong async communication and a collaborative, low-ego working style
Build relationships across Product, Engineering, Marketing, and Data Science to deliver cohesive, inclusive user experiences
Own key UX artifacts — user journeys, personas, UX measurement, and more
Drive accessibility through inclusive design, awareness, and innovation

Requirements

What you’ll need

5+ years of experience in a SaaS or enterprise environment
Experience leading and managing a 3–10 person design team or groups of teams
Hands-on familiarity with AI-assisted design tools (e.g. Figma Make, Claude, Cursor, or similar) and a curiosity to keep evolving your practice as the tooling does.
Demonstrated ability to deliver high-quality design output at scale, measured through both quantitative and qualitative methods
A strong coach and leader — direct with feedback, dedicated to your team's growth, and able to foster healthy design culture across the org
Strong communicator and collaborator across multi-disciplinary, globally distributed teams with the ability to manage senior stakeholder expectations.

Benefits

Comp & perks

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.