Account Manager

• Serve as the primary point of contact for assigned customers
• Develop and maintain strong customer relationships
• Gather, document, validate, and prioritize business and technical requirements
• Translate customer requirements into infrastructure solutions
• Conduct recurring meetings with assigned branch leadership
• Support customers in developing migration and modernization plans
• Maintain customer communications including status reporting
• Coordinate the full lifecycle of infrastructure requests
• Monitor delivery schedules, dependencies, risks, issues, and escalations
• Support acquisition tracking and financial visibility for customer projects
• Drive continual service improvement efforts

Customer Relationship Manager – Infrastructure and Cloud

• Maintaining and building new customer relationships
• Demonstrating and communicating product specifications and their benefits to customers
• Supporting customers from start-to-delivery
• Travel required to meet with customers, attend meetings/inspections at manufacturing facility, participate in regional trade shows and attend company events

Regional Account Manager – Fire Apparatus

• Draft press releases, media advisories, and statements that reflect the university's strategic priorities and mission.
• Pitch story ideas to local, regional, and trade media.
• Manage media lists, track beat reporters and keywords, and cultivate press relationships.
• Respond to routine media inquiries and coordinate interviews and media requests.
• Identify storytelling opportunities and develop written content including features, profiles, and news stories that elevate the university's reputation.
• Support crisis communications by drafting holding statements, FAQs, and updates; monitor coverage and sentiment.
• Track and compile daily media coverage; prepare reports and briefings for leadership.
• Conduct research to support messaging, media outreach, and reputation insights.
• Partner with internal teams to ensure alignment on messaging and timing of external communications.

Public Relations Manager

• Lead retention and expansion efforts while meeting or exceeding quota attainment
• Develop strategic account growth plans, including annual plans for cross-functional initiatives, new use cases, and stakeholder engagement
• Serve as a strategic advisor to C-level and VP-level executives to identify opportunities that align with Medbridge’s evolving solution suite
• Lead consultative engagements to uncover client business challenges, build consensus, and influence enterprise-wide decisions
• Deeply understand client ecosystems and key success metrics
• Partner with internal teams (Product, Strategy, Clinical) to shape and deliver impactful customer outcomes
• Lead internal strategic account reviews and communicate client voice to inform product development and go-to-market initiatives
• Coordinate across Medbridge stakeholders to align resources, ensure exceptional delivery, and support long-term partnership success

Account Manager – Enterprise

• Delivers sales quota commitments across all metrics during each period of performance.
• Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities.
• Builds strong relationships across the customer organization, including engaging at C-level and mapping the HP executive team in meaningful ways.
• Engages strategically with partners as part of the federal ecosystem, developing value-based relationships in joint go-to-market strategies where that drives advantage.
• Manages CRM platform - enters and maintains quality data across all opportunities, from early sales-stage through closing and deployment. Will develop a full working knowledge of the CRM tool, leveraging it weekly to update and add per opportunity progression.
• Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.

Federal Systems Integrator Account Manager

• Develop an action plan for each customer account through a deep working knowledge of customer’s key business drivers and strategically selling the ChemTreat value proposition that expands revenue and profit.
• Build and establish professional relationships with key personnel, decision makers and influencers.
• Craft viable and profitable pricing structure in assigned customer accounts that will increase sales & profit margin spanning geographies.
• Meet assigned targets for profitable sales volume and strategic objectives.
• Provide analysis of markets, trends, competition, portfolios, technologies, and revenues.
• Works with Vertical Director to support and expand ChemTreat’s presence in key industry and trade organizations.

Corporate Account Manager

• Develop and execute a comprehensive federal channel strategy focused on VARs and systems integrators supporting civilian, DoD, and intelligence community customers.
• Recruit, onboard, enable, and grow high-performing federal channel partners to increase pipeline and revenue.
• Build and maintain executive-level relationships with partners including, but not limited to, Raytheon, Lockheed Martin, Leidos, Northrop Grumman, and General Dynamics. Key resellers include TVAR, ThunderCat, RedRiver, FCN and Merlin.
• Collaborate with Veeam federal direct sales teams to align partner engagement with account strategies and territory plans.
• Drive joint business planning, partner marketing initiatives, and demand-generation activities.
• Provide training and enablement to partners on Veeam’s data protection, backup, ransomware recovery, and cloud solutions.
• Support complex federal sales cycles, including solution positioning, partner teaming arrangements, and contract vehicle alignment (e.g., GSA, SEWP, ITES, GWACs).
• Maintain accurate pipeline reporting, forecasts, and partner performance metrics within CRM systems.
• Ensure compliance with federal procurement regulations and Veeam partner program requirements.
• Represent Veeam at federal industry events, trade shows, and partner conferences.

Senior Federal Partner Manager

• Lead the strategy and evolution of key Tier 1 national partnerships in the US.
• Build deep, transparent, and dependable long-term relationships with partners.
• Negotiate and navigate operational and contractual challenges with data-driven insights.
• Act as the primary connector between partners and internal teams (Finance, Legal, Product, Ops).
• Proactively analyze data to formulate proposals and execute contract amendments.
• Represent North American supply landscape in discussions with Executive Leadership Team.
• Inspire and empower others by caring for your own wellbeing and that of colleagues.

Partnerships Director – National Partnerships

• Develops and maintains a trusted advisor relationship with existing customers and stakeholders to enhance customer experience and retention
• Collaborates with multiple internal stakeholders and external vendor partners to ensure best in class customer service and benefit solutions delivered efficiently and effectively
• Facilitates client meetings to advise and advance resolution of open action items and/or provide routine status updates
• Facilitates the process for new benefit changes on behalf of client and provide direction on how those changes need to be implemented
• Responds to client inquiries, issues and concerns in a timely, concise and accurate manner
• Provides clients with system support and collaboration tools
• Supports client renewal activities in partnership with the Account Executive and Clinical Account Executive
• Supports clients by executing regular account maintenance such as reporting, member-specific requests, open enrollment support and other tasks as needed
• This role may require participation in conference calls, attendance at meetings or, travel outside of normal business hours
• Other duties as assigned

• Owns strategic direction and growth of large enterprise accounts
• Develops account plans aligned to customer objectives
• Identifies and advances new business opportunities
• Ensures consistent service delivery and issue resolution

Strategic Account Manager, Medically Integrated Dispensing

• Provide marketing advice and counsel to the Card Partnerships business
• Review customer-facing marketing and servicing collateral
• Identify and assess legal risks associated with marketing campaigns
• Partner with various teams to address risks and develop solutions
• Maintain strategic interactions with senior business partners and other stakeholders
• Engage actively as a legal support pillar within a collaborative team environment

Manager, Counsel – Marketing, Card Partnerships

• Deliver sales growth across industries with a primary focus on Defense, Space & Nuclear Energy markets by prospecting for new business opportunities, while protecting current business within assigned accounts.
• Build & maintain positive business relationships with key customer contacts.
• Create and execute detailed capture plans while engaging other Materion functional resources to grow sales across PM’s (Performance Materials) product lines.
• Discover technical and commercial needs to build compelling, quantitative value propositions that turn customer stakeholders into Materion advocates.
• Share knowledge of the Materion product portfolio, typical applications and commercial elements with the goal of closing high margin purchase orders and contracts.
• Such activities may start with an NDA (Non-Disclosure Agreement) or PIA (Proprietary Information Agreement) which is facilitated through the KAM (Key Account Manager).
• While Materion has contracting specialist to work through contract issues and negotiations, the KAM should understand contracts including the fundamentals of government contracting and support the contract negotiating process.
• Deliver and maintain accurate sales forecasts, reports, and account records in CRM system. This includes Monthly, quarterly, current year and 2-year sales forecasts as part of the Materion IBP process.
• Develop a strong knowledge of the Performance Materials product lines, through continuous learning to support customer discussions and presentations.
• With emphasis on beryllium, AlBeMet, AlBeCast, BeO ceramics, MMC’s and ToughMet alloys.
• Gain consensus with internal stakeholders: Quality, Production planning, Estimating, Technology & Innovation, Legal, Government contracting, and business leadership and external stakeholders to constantly advance and win high margin business for Materion Performance Materials.
• Work with Materion finance and customers to ensure invoices are paid per contract payment terms.
• Support finance to resolve customers past due accounts receivables.

Key Account Manager

• Provide exceptional client service and technical support for our Centrally HR product
• Serve as the primary point of contact for clients, assisting them with system navigation and troubleshooting issues
• Manage day-to-day services for an assigned block of accounts
• Offer assistance with account management and technical support of UKG products
• Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments
• Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate
• Proactively identify opportunities to improve system functionality and client satisfaction
• Coordinate client meetings as needed
• Conduct regular system audits to ensure data accuracy and compliance
• Maintain data integrity and quality with any applicable software on a timely basis

Client Success Account Manager – HCM

• Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
• Formulate and manage an effective service strategy and schedule tailored to each client.
• Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
• Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
• Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
• Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
• Promote the sale of, procure, and monitor supplies for clients.
• Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
• Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
• Schedule each non-routine activity in client facilities using Outlook.
• Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
• Notify Sales Executives of potential accounts in your territory, especially new construction.
• Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
• Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
• Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
• Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.

• Identify and develop new business opportunities within the data center market.
• Manage the full sales cycle from prospecting to closing deals.
• Build and maintain strong relationships with key decision-makers at hyperscale and colocation providers.
• Present and demonstrate Johnson Controls’ fire solutions and systems.
• Collaborate with internal teams (Product Management, Engineering, Operations) to ensure customer requirements are met.
• Prepare proposals, respond to RFPs, and negotiate contracts.
• Achieve or exceed assigned sales targets and KPIs.

Senior Strategic Account Manager, Data Center - Fire

•promoting a product to specialty healthcare providers in an assigned territory
• participating in conferences and programs as needed

Key Account Representative

• Call on current and potential customers to promote and sell TIS products to achieve assigned monthly, quarterly and annual sales revenue targets.
• Develop and implement appropriate sales strategies and techniques to target appropriate customers, understand and confirm needs, overcome objections and gain commitment.
• Conduct effective sales and product presentations to customers.
• Educate customers to ensure products are understood and used effectively.
• Develop and maintain comprehensive clinical and technical product knowledge of Terumos products and competitive products including a thorough understanding each products features, strengths and appropriate usage.
• Attend, support and in-service during endovascular procedures.
• Maintain and grow existing business and develop new business opportunities.
• Identify and quickly respond to competitive threats within the territory.
• Communicate market intelligence/competitor activity promptly to Region Manager.
• Develop and maintain good customer relationships, through personal visits/telephone.
• Conduct in-services to educate customers on the proper use of Terumos products.
• Interact with Customer Administration, Logistics, Marketing and Technical Support to provide total customer satisfaction.
• Exhibit excellent leadership and teamwork amongst peers and others in the organization through the sharing of best practices and customer feedback.
• Serves as a role model to other Territory Managers and may be responsible for mentoring and/or training new associates.
• Provide assistance in the development of existing associates who are in need of additional training as determined by their direct manager.
• Proactively partners cross-functionally on initiates with impact beyond their local territory (i.e. national).
• Successful completion of 4 assigned MBOs in the areas of Performance, Leadership, Teamwork and Business Acumen.
• Respond to requests from field sales, marketing and training as a subject matter expert. Provide detailed documentation back to the organization requesting his/her expertise.
• May contribute to organizational planning including M & A and new product launches.
• Collaborate with Marketing and Training & Education in the development of Training sites and proctors.
• File weekly reports, monthly reports, competitive product reports, etc. in a timely manner.
• Attend trade shows and conventions to promote TIS products.
• Demonstrate a commitment to patient safety and product quality by maintaining compliance with TMC Quality Systems requirements.

Executive Territory Manager

• responsible for all aspects of demand creation, co-selling, forecasting, sales leadership, training, and education to end users, OEMs, and partners
• Grow revenue and market share for NVIDIA Data Center, Edge, and Cloud products across the USAF and USSF
• Be the key point of contact and relationship owner for USAF and USSF customers, program offices, and mission partners
• Build key accounts into strategic partners and drive sustained, long-term growth within these organizations
• Collaborate closely with OEMs, software providers, system integrators, and research partners to craft and implement go-to-market plans
• Champion the use of NVIDIA’s accelerated computing platforms in support of USAF and USSF missions

Senior Account Manager – DoD

• Develop and implement control strategy plans for HVAC/R Wholesale accounts
• Build and maintain strong relationships with Wholesale customers
• Identify and pursue new business opportunities within the HVAC/R Wholesale channel
• Work with many different roles within the customers organization, including executive leadership, engineering, product management, procurement, and sourcing
• Achieve and exceed sales targets
• Provide technical support and guidance to Wholesale customers
• Stay up to date on industry trends and technologies
• Understand Wholesale customer needs and requirements
• Provide exceptional customer service and support
• Address customer concerns and resolve issues effectively
• Forecast sales and manage opportunities
• Develop and manage account plans

Channel Account Manager – HVAC

• Prepare client financial plans
• Hold client review meetings
• Research and resolve client financial issues
• Provide excellent customer service and assist with answering questions.
• Gather additional AUM from existing clients
• Obtain referrals from existing client base
• Maintain up to date calendar to include appointments, tasks and internal meetings
• Stay up to date on current events, the market and the economy
• Develop COI relations with other professionals
• Ensure regulatory compliance is followed.
• Establish, maintain and update files, databases, records and/or other documents.
• Operate standard office equipment and use the required software applications.
• Attend Client functions, as assigned, which may be after office hours

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