Walmart

Technical Program Manager

• Manage technical programs from concept to delivery, ensuring successful project outcomes and meeting business objectives.
• Collaborate with cross-functional teams, including engineering, product management, and operations, to define program scope, goals, and timelines.
• Develop and manage program plans, and resource allocation, ensuring effective use of resources and meeting program objectives.
• Lead and manage technical program teams, including engineers, project managers, and other technical staff, to deliver high-quality results.
• Identify and mitigate technical risks, and develop contingency plans to ensure program success.
• Develop and maintain relationships with stakeholders, including customers, partners, and internal teams, to ensure program alignment with business objectives.
• Stay up-to-date with industry trends and emerging technologies, and apply this knowledge to drive technical innovation and program improvement.
• Collaborate with other program managers to share best practices, identify opportunities for improvement, and drive program excellence.

Staff, Technical Program Manager

Support Engineer

• Provide advanced technical support for CCTV, alarm, intrusion, access control, and paging/music systems.
• Identify systemic technical issues and develop technical bulletins for field technicians.
• Verify proper integration and programming of security and communication systems.
• Serve as primary contact for resolving escalations involving multiple security technologies.
• Collaborate with cross-functional teams to engineer technical solutions addressing business challenges.
• Advise and guide teams on best practices to align with customer and business needs.
• Build and maintain strong relationships with stakeholders to support business solutions.
• Monitor progress, identify improvement opportunities, and adapt to organizational changes.

Manager, Project Support Engineer

Director

• Lead cross-functional strategic initiatives, fostering collaboration and establishing best practices across business areas.
• Develop and implement business and financial plans aligned with overall strategy to support strategic partnerships.
• Drive problem-solving efforts for ambiguous challenges, recommending corrective actions and managing risks.
• Manage multiple strategic partnership projects, ensuring alignment on timelines, resources, and stakeholder communication.
• Advise stakeholders using data-driven insights and macroeconomic analysis to influence strategic decisions and change.

Director, Strategic Partnership – Energy

Call Center Representative

• Lead and oversee Member Support Channel, Automation, and Self Serve Strategy & Implementation to ensure efficient and effective service delivery to our members
• Develop, implement, and quantify strategic plans to enhance operational performance and customer satisfaction
• Mentor and guide cross-functional teams to foster professional growth and achieve business objectives
• Utilize data analysis and trend insights to identify opportunities for continuous improvement and risk mitigation
• Drive change management initiatives and promote agile methodologies to adapt to evolving business needs
• Collaborate with 4 in the box stakeholders to align business planning and operational goals
• Demonstrate thought leadership and take ownership of key projects and challenges

Senior Manager, Contact Center – Digital and Channel Strategy

• Lead and manage contact center operations to ensure efficient workflow and high-quality Member service.
• Drive continuous improvement initiatives to enhance operational efficiency and performance metrics.
• Collaborate with cross-functional teams to align tools to Member Support strategies with organizational goals.
• Oversee change management processes to support new product launches and service enhancements with quality monitoring post launch.
• Provide strategic communication and thought leadership to motivate and develop team members.
• Utilize critical thinking to resolve complex issues and optimize Member experience.
• Foster a team-oriented environment promoting accountability and extreme ownership.

Senior Manager, Contact Center – Support Systems

• Lead operational readiness efforts for new initiatives, operational changes, and evolving member experiences within Member Support.
• Develop readiness plans, communications, processes, and support structures to ensure successful execution.
• Partner cross-functionally to assess operational impacts, identify risks, and drive proactive solutions.
• Establish feedback loops between frontline teams and business partners to improve outcomes and reduce friction.
• Lead process improvement initiatives across frontline and internal Member Support operations.
• Drive scalable operational solutions that improve efficiency, consistency, associate effectiveness, and member experience.
• Support change management and continuous improvement efforts in a fast-paced environment.

Senior Manager, Contact Center

• Lead operational support functions including learning and development, quality assurance, operational readiness, process optimization, and knowledge management and content strategy
• Develop scalable programs, tools, processes, and content that improve associate effectiveness, productivity, consistency, and member satisfaction
• Partner cross-functionally to support new initiatives, process changes, and evolving member needs
• Establish quality frameworks, readiness plans, and operational standards that support frontline success
• Leverage data and feedback loops to drive continuous improvement and reduce operational friction
• Build high-performing teams and foster a culture of accountability and operational excellence

Director, Contact Center – Enablement

Manager

• Lead inventory planning and supply chain execution to optimize product availability and flow.
• Drive sales and inventory performance through precise supply planning and vendor collaboration.
• Align launch forecasts and manage inventory flows to meet modular timing and promotional demands.
• Manage product flow across the supply chain, ensuring alignment with business goals and key performance indicators.
• Partner cross-functionally to optimize network inventory positioning and reduce costs.
• Supervise and develop team members, fostering accountability and continuous improvement.
• Ensure compliance with company policies while promoting operational excellence and ethical standards.

Manager, Replenishment and Inventory Solutions

• Lead strategic merchandise planning and financial forecasting to optimize category performance.
• Leverage advanced data analysis and visualization tools to drive informed decisions, aligning forecasts with cross-functional inputs.
• Develop and execute category strategies, manage inventory, and support vendor negotiations to enhance profitability.
• Collaborate closely with merchandising and omni-channel teams to anticipate customer demand and improve operational effectiveness.
• Foster team development while ensuring adherence to company policies and promoting continuous improvement in planning processes.
• Analyze vendor performance and provide financial inputs for negotiations and joint business planning.
• Lead line reviews and modular walkthroughs to assess merchandise performance and identify improvement opportunities.

Senior Manager, Merchandising Planning

Operations

• Build and execute a multi-quarter transformation roadmap across Shopper & InHome experiences.
• Diagnose marketplace and operational gaps using telemetry/event-stream data and customer/shopper insights.
• Partner with Product, Engineering, Analytics, and Operations to design, test, and scale solutions.
• Lead experimentation (including AI-enabled prototypes and A/B tests) to validate impact at scale.
• Own trade-offs across speed, cost, experience, and complexity to deliver measurable outcomes.

Senior Manager, Operations – Shopper & InHome Transformation and Growth

Compliance

• Enhance program effectiveness and efficiencies: Develop and implement changes to program requirements, systems, and processes to be more efficient and effective; identify program gaps and solutions.
• Improve data quality: Collaborate with global stakeholders on data improvement opportunities for better risk identification.
• Identify and mitigate risk: Collaborate with cross-functional teams to identify risk associated with trade remedies and partnering government agencies ensuring adherence with Customs rules and regulations while demonstrating reasonable care.
• Build strategic relationships: Partner with Internal Import teams, Product Development, Technical Design, Merchants, and Sourcing teams to determine appropriate tariff rates and explore potential tariff engineering opportunities, where applicable.

Senior Manager, Specialty Compliance and Ethics – Classification & Admissibility

• Leverage data analysis and visualization tools to develop actionable insights that influence merchandising decisions and category strategies.
• Collaborate cross-functionally to align category forecasts, financial targets, and assortment strategies with business objectives.
• Drive demand planning and forecasting accuracy by integrating customer behavior and market trends into category and item-level projections.
• Support vendor negotiations by providing financial analysis and risk assessments to optimize cost and terms.
• Lead feature, promotion, and markdown management to maximize category performance and inventory effectiveness.
• Mentor and develop team members, fostering a high-performing, accountable work environment.

Senior Manager, Merchandising Planning – Sporting Goods

Account Manager

• As a Growth Account Manager, you will be responsible for growing the Growth accounts in Walmart’s Marketplace business.
• You'll partner with senior executives and leaders in these accounts to build their business on the Marketplace through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches.
• This role is responsible for managing a high-volume portfolio of 20–50 sellers within the Dining subcategory under D14 Cook and Dine.
• The primary objective is to onboard, activate, and grow new and existing accounts, guiding sellers through initial setup and performance ramp-up before graduating them into strategic account management.
• Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.
• Develop strong and trusting relationships with partners and serve as the account quarterback working across the organization to solve issues, address pain points and implement growth initiatives.
• Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives.

Senior Analyst, Strategic Account Management

Full-stack Engineer

• As a Senior Software Engineer at Walmart, you will lead the delivery of scalable, secure software solutions by collaborating with cross-functional teams.
• You will drive the full software development lifecycle, including design, coding, testing, deployment, and maintenance, while integrating advanced AI/ML components to enhance platform capabilities.
• Own delivery of scoped features and components through collaborative engineering teams, ensuring alignment with platform and system objectives.
• Write clean, efficient, and reliable code using languages such as Java, Scala, & React driving full software development lifecycle including CI/CD and automated testing.
• Participate in solution design, conduct code reviews, and apply object-oriented programming and documentation-based coding practices.
• Mentor peers, promote engineering best practices, and contribute to continuous improvement initiatives.

Senior Software Engineer

Sales

• Develop and broaden high-level collaborative relationships, understand and identify contacts that manage multiple budgets (brand, shopper, DR, video, etc.), and close large JBPs with the Fortune 500 marketers.
• Create and present needs-based solutions and high-quality objective based opportunities to RFPs.
• Reach and exceed sales quotas while contributing to overall vertical and team goals.
• Develop and actively manage short and long-term account plans based on client brand and performance marketing objectives.
• Partner with teammates and cross-functional partners to structure and execute operational and strategic initiatives – developing account plans, synthesizing market related data, leading client analysis and defining the overall business approach to Walmart Connect's success with digitally focused businesses.
• Prospect and penetrate organizations to drive alignment and influence executive and day-to-day contacts to execute against account plan.
• Collaborate with measurement partners to create learning agenda and to help clients measure the impact of Walmart Connect's measurement solutions.
• Accurately and effectively manage sales pipeline in order to prioritize business opportunities and resources.
• Serve as an industry thought leader in creative and digital advertising in order to drive creative and client success leveraging Walmart Connect’s ongoing product and technology developments.
• Create and deliver consultative sales presentations using industry knowledge, market trends, and Walmart Connect marketing solutions.
• Exhibit executive presence and confidence in presenting Walmart Connect to CEOs and CMOs both at Walmart and at Suppliers/Marketers.