Walmart

Call Center Representative

• Handle a high volume of incoming calls, chats, and emails from customers, stores, and associates
• Navigate multiple systems to answer questions and resolve issues
• Communicate professionally and conversationally while using available resources to ensure customer satisfaction
• Provide best-in-class customer service and exceed customer expectations
• Switch between phone, chat, and email support channels according to business requirements
• Review, analyze, and process critical customer queries accurately
• Adhere to quality, compliance guidelines, and SLAs
• Take continuous voice calls as required

Resolution Coordinator, Contact Center

• Handle a high volume of incoming calls, chats, and emails from customers, stores, and associates
• Navigate multiple systems to answer questions and resolve issues
• Communicate professionally in a conversational manner
• Use available resources to ensure customer satisfaction
• Review, analyze, and process critical customer queries accurately
• Adhere to quality, compliance, and SLA guidelines
• Switch between phone, chat, and email channels according to business requirements

Full-stack Engineer

• Design, develop, and maintain AI platforms supporting Walmart’s data science community
• Build scalable, distributed systems using modern frameworks and cloud-native architectures
• Design, develop, and optimize RESTful APIs and microservices
• Ensure reliability, performance, scalability, security, and platform stability
• Conduct root cause analysis and resolve business-critical issues
• Collaborate with global engineering and cross-functional product, UX, and DevOps teams
• Provide production support, including troubleshooting, triaging, and resolving live issues
• Implement DevOps practices, CI/CD pipelines, observability, monitoring, and alerting
• Own deliverables end to end from development through QA and production deployment
• Guide junior team members and help achieve team objectives
• Support customers through different forums and promote good practices
• Experiment with new ideas and deliver product-focused platform capabilities

Staff Software Engineer

• Design, develop, test, and maintain scalable backend services using Java, Spring Boot, REST APIs, and microservices
• Translate business requirements into technical solutions focused on performance, maintainability, reliability, and extensibility
• Build and enhance cloud-native services powering Walmart's enterprise Business Intelligence platform
• Develop and optimize REST APIs, distributed services, and backend components for high-volume analytical workloads
• Collaborate with product managers, frontend engineers, architects, QA, and other cross-functional teams
• Troubleshoot production issues, perform root cause analysis, and implement sustainable reliability improvements
• Optimize performance through caching strategies, database tuning, and code optimization
• Implement automation, CI/CD improvements, telemetry, and observability
• Participate in design discussions, code reviews, sprint planning, testing, and Agile activities
• Monitor application health, evaluate change requests, and improve scalability, availability, and maintainability

Software Engineer, Senior

• Design, build, and maintain scalable search and backend systems
• Develop, deploy, and manage machine learning models in collaboration with data science teams
• Optimize system performance for search algorithms and ML pipelines
• Ensure seamless integration between APIs, services, and ML models
• Lead and contribute to system architecture, code reviews, and best practices
• Drive execution of business plans and projects by identifying customer and operational needs, developing plans, removing obstacles, and measuring progress
• Provide supervision and development opportunities for associates through selection, training, mentoring, assignment of duties, performance evaluations, recognition, and coaching
• Promote company policies, procedures, mission, values, ethics, compliance, and Open Door Policy
• Evaluate the effectiveness of plans and initiatives and identify improvements in efficiency and cost-effectiveness
• Participate in and support community outreach events

• Design and build scalable, resilient Java-based microservices deployed on Walmart Cloud Native Platform (WCNP/Kubernetes)
• Develop full-stack features using React, Node, and Express.js integrated with RESTful/GraphQL APIs
• Build microservices using domain-driven design, event-driven patterns with Kafka, and API-first principles
• Design shared and extensible platform capabilities for multiple teams
• Integrate ML model inference, feature pipelines, or GenAI features into production services
• Lead technical design reviews and mentor junior engineers
• Own CI/CD pipelines using Concord, KITT, and Looper
• Set up observability dashboards and alerts and participate in on-call rotations
• Collaborate with Product, Data Engineering, and Infrastructure teams on supply chain capabilities
• Lead application technology-stack upgrades and platform design adoption
• Maintain structured logging and Prometheus/Grafana metrics
• Identify and propose improvements to development workflows and supply chain processes
• Adopt and advocate for AI coding tools such as Wibey
• Troubleshoot complex problems in a high-impact environment

Senior Software Engineer

Business Development Rep

• Lead execution of multiple business development plans by identifying customer and operational needs and aligning priorities to drive growth
• Develop and maintain strategic partnerships and key accounts
• Oversee team performance through mentoring, coaching, and regular evaluations
• Collaborate cross-functionally to remove barriers, improve efficiency, and ensure compliance
• Monitor progress against goals, adjust plans, and implement contingency strategies
• Influence sales strategy and negotiate agreements according to business requirements and procurement guidelines
• Drive growth of Walmart Marketplace’s Fashion and Beauty sectors through partnerships with brands and sellers
• Expand product selection, accelerate category growth, and reinforce Walmart’s market position

Senior Manager, Business Development

Operations

• Lead seller engagement initiatives supporting Walmart Marketplace’s Seller Performance organization
• Translate business priorities into seller-facing communications, go-to-market strategies, and enablement programs
• Serve as the primary Seller Engagement partner for Seller Performance
• Identify opportunities to improve seller understanding, simplify complex experiences, and increase transparency
• Lead engagement strategies for new products, policies, pilots, and operational initiatives
• Develop communication plans, messaging frameworks, enablement materials, and launch strategies
• Coordinate execution across seller-facing channels with cross-functional stakeholders
• Gather and analyze seller feedback, engagement metrics, behavioral data, and operational insights
• Measure initiative effectiveness and recommend optimizations
• Translate seller insights into product, process, and seller-experience improvements
• Build partnerships across Business Operations, Seller Support, Marketing, Product, and other stakeholder teams
• Represent the seller voice in planning and execution
• Support organizational readiness through internal communications and stakeholder alignment

Manager, Operations – Seller Engagement

• Lead seller engagement initiatives supporting Walmart Marketplace’s Seller Risk organization
• Translate business priorities into seller-facing communications, go-to-market strategies, and enablement programs
• Partner with Business Operations, Seller Support, Marketing, Product, Policy, and other stakeholders
• Execute the Seller Engagement strategy for the Seller Risk organization
• Identify opportunities to improve seller understanding, simplify complex risk experiences, and increase transparency
• Lead engagement strategies for new risk products, policies, enforcement programs, pilots, and operational initiatives
• Develop communication plans, messaging frameworks, enablement materials, and launch strategies
• Coordinate execution across seller-facing channels
• Gather and analyze seller feedback, engagement metrics, behavioral data, and operational insights
• Measure initiative effectiveness and recommend optimizations
• Translate seller insights into recommendations improving products, processes, and seller experiences
• Build cross-functional partnerships and represent the seller voice throughout planning and execution
• Support organizational readiness through internal communications, enablement, and stakeholder alignment

Manager, Operations – Seller Engagement, Risk

Data Scientist

• Build and deploy production ML systems end-to-end, including data pipelines, feature stores, model training, serving layers, monitoring, and feedback loops
• Provide technical vision and lead advanced development in agentic AI, reinforcement learning, and simulation
• Architect and deploy large-scale AI systems and autonomous AI agents, including conversational assistants, predictive agents, and multi-agent orchestration systems
• Design agentic evaluation frameworks benchmarking task completion, code quality, and multi-step reasoning accuracy
• Deploy enterprise-scale NLP pipelines using semantic similarity, embeddings, and vector search
• Lead projects through problem framing, modeling, prototyping, production architecture, and rollout
• Author and review technical designs and standards and present findings to senior leadership
• Mentor senior scientists and engineers on modeling, feature engineering, and experimentation
• Establish best practices for model validation, experimentation, and safe AI deployment
• Influence roadmap prioritization and long-term AI and simulation strategy
• Present insights with data visualization, quantified business impact, and confidence intervals

Distinguished Data Scientist

Supply Chain

• Own national supplier accounts shipping freight with Walmart Fleet
• Manage data analytics, metrics, and transportation levels of service
• Build partnerships with Walmart vendor accounts and stakeholders
• Manage issues between transportation and suppliers to deliver strong levels of service
• Implement and improve supply chain and replenishment processes with cross-functional teams
• Research and analyze root causes of shipping, receiving, inventory, return, and other exceptions
• Analyze stakeholder data to improve network efficiency and support supplier compliance
• Provide actionable insights for cost reduction and service-level improvements
• Guide field operations by communicating expectations and resolving escalated supplier and transporter issues
• Monitor progress and implement effective business solutions

Senior Analyst, Supply Chain Management

• Lead, coach, and develop a high-performing team of Product Analysts supporting Data Ventures & Advertising
• Advise Product, Engineering, and Business stakeholders on data-informed product strategy and decision-making
• Identify product opportunities through customer insights, hypothesis-driven analysis, and product performance deep dives
• Define product KPIs, measurement strategies, and event instrumentation requirements
• Design, execute, and analyze A/B tests using statistical methods to measure product impact
• Build scalable dashboards, reporting, and self-service analytics solutions
• Leverage clickstream and behavioral data to improve customer experience and influence product roadmaps
• Deliver actionable insights and strategic recommendations that drive product innovation and business outcomes
• Partner cross-functionally to improve data quality and measure product impact

Senior Manager, Product Management – Product Analytics

• Comply with company policies, procedures, and standards of ethics and integrity
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners
• Implement process improvement plans and escalate issues
• Identify improvement opportunities using customer feedback and trend analysis
• Review key metrics to support root-cause identification and solutions
• Manage contact center operations and support new initiatives
• Interpret service-level, performance, call-trend, assignment, and tracking reports
• Oversee daily staffing plans, scheduling adherence, site management, weekend coverage, and overtime resources
• Escalate systemic issues through available channels such as Gemba Leadership and JIRA
• Use fact-finding and diagnostic tools to identify and break down business problems
• Suggest alternative solutions based on internal and external benchmarking
• Collaborate with stakeholders to implement recommended solutions
• Gather, interpret, validate, analyze, and visualize data across systems
• Create reports using existing models and templates
• Identify automation opportunities and improve data-driven decision-making
• Support teamwork and collaboration, assign and direct work, and administer rewards
• Communicate performance requirements, coach associates, monitor performance, and support adaptation to change
• Conduct interviews, manage performance and behavioral issues, and hold associates accountable
• Seek feedback and develop team members through coaching, mentoring, and developmental opportunities
• Build relationships with team members and business partners
• Promote integrity, compliance, customer-first service, continuous improvement, and Walmart values

Team Leader, Contact Center

Project Manager

• Lead the end-to-end lifecycle of land development projects for new store and club locations
• Oversee site due diligence, capital approval, permitting, construction, and grand opening
• Develop and manage project scopes, schedules, and budgets aligned with business objectives and market timelines
• Lead entitlement and permitting strategies with architects, engineers, and regulatory authorities
• Manage external partners and negotiate development agreements and contracts with legal and real estate teams
• Communicate project status, risks, and recommendations to senior leadership using data-driven analysis
• Mentor project management staff
• Implement process improvements to enhance development efficiency and governance
• Provide strategic guidance to senior leadership

Senior Manager, Realty Project Management – Development

Business Analyst

• Execute post-campaign measurement strategy and execution for VIZIO Ads’ General Market business
• Create post-campaign measurement outputs, including Brand Lift studies, Incremental Reach, and lower-funnel outcomes
• Own end-to-end measurement workflows from study setup through presentation
• Serve as the point of contact for measurement strategy across multiple campaigns
• Translate complex datasets into clear, compelling narratives for internal stakeholders and external clients
• Support measurement scalability through process improvements, automation, and partnership with technical teams
• Contribute to VIZIO’s first-party measurement capabilities, including ACR and Incremental Reach reporting
• Partner cross-functionally with Sales, Client Services, Product Management, and external measurement vendors
• Deliver client-facing insights and present stories about the value of VIZIO Ads
• Support revenue growth through scalable, differentiated analytics

Resolution Coordinator, Contact Center

Resolution Coordinator, Contact Center

Staff Software Engineer

Software Engineer, Senior

Staff Software Engineer

Senior Software Engineer

Senior Manager, Business Development

Manager, Operations – Seller Engagement

Manager, Operations – Seller Engagement, Risk

Distinguished Data Scientist

Senior Analyst, Supply Chain Management

Senior Manager, Product Management – Product Analytics

Team Leader, Contact Center

Senior Manager, Realty Project Management – Development

Senior Analyst, Business Analysis and Insights – Campaign Measurement