Verizon

Account Executive

• You will play a critical role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.
• You will serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the 5G Home footprint.
• You will be accountable for sales results and mitigating disconnects in your assigned module.
• You will be responsible for analyzing data and strategically planning marketing activities to drive sales.
• You will be coordinating events with property professionals and our vendors.
• You will partner with cross-functional teams, to resolve customer escalations.
• Building and maintaining relationships with property staff.
• Overseeing two-to-three vendor sales agents.
• Creating marketing plans to increase sales.
• Pulling sales data from Verizon systems.
• Updating documents in Excel, PowerPoint and Google Sheets.

Client Executive, VCG Channel Management

• Identify, develop and qualify leads within respective territory to drive additional sales opportunities
• Consult with customers to identify their business challenges and recommend tailored solutions
• Retain, manage and grow existing customer base
• Coordinate with support partners to educate and excite customers about innovative business solutions
• Confidently demonstrate understanding of wireless and mobility products and integrated software solutions
• Track and report progress through sales force automation tools

Business Sales Account Executive

Sales Engineer

• Crafting solutions to help Verizon's Public Sector SLED accounts work quicker and smarter
• Collaborate with senior IT and business executives
• Identify and develop end to end enterprise solutions
• Support the capture of new business opportunities
• Architecting solutions and coordinating internal resources
• Act as a trusted business partner
• Design the right package of solutions and services
• Write proposals and support the contracting process
• Ensure feasibility of proposed solution with teams
• Build and communicate value proposition with clients

Principal Architect – Sales Engineer

Sales

• Generate retail sales using passion for technology and exceptional customer service
• Learn and uncover customers' needs by creating connections
• Position product insights and solution recommendations
• Close sales by fulfilling customer needs with tech solutions
• Continuously develop through ongoing training and up-skilling in operational functions
• Potential to grow customer base by placing outbound calls and sending text messages
• Engage with the community outside of the store

Retail Sales Associate, Spanish Bilingual

Project Manager

• Delivering core functions: Data Intelligence, Dashboard Development, and Process Handling
• Develop and maintain robust data intelligence frameworks
• Design, build, and deploy interactive dashboards to provide actionable insights
• Streamline and document operational processes to ensure consistency and efficiency
• Journey Mapping, Performance Modeling, and ConvoIQ Sentiment Analysis
• Conduct in-depth journey mapping to understand user and system interactions
• Develop sophisticated performance models to forecast outcomes and identify improvement areas
• Analyze ConvoIQ data to derive sentiment and intent insights, translating them into strategic recommendations
• Managing Transfers, Routing Optimization, and System Enablement
• Oversee the management and optimization of system transfers and handoffs
• Implement and refine routing logic to ensure efficient and effective resource allocation
• Drive system enablement initiatives, including configuration, testing, and user training

Consultant – Value Programs, Project Management

Full-stack Engineer

• Lead the design, development, testing, and day-to-day operational activities for the Wireless Network Provisioning Systems with a focus on the Wholesale business
• Work through the various phases of the Software Development Life Cycle, analyzing the critical Production issues, and planning for proper resolution
• Provide architectural oversight for Wholesale systems and services
• Interact with the Application Leads and Wholesale business partners to ensure smooth work operations
• Analyze architecture and relationships between systems, lead an end-to-end design for systems
• Troubleshoot production issues and find an effective architectural solution
• Deep understanding of Provisioning Applications, Infrastructure & Security architecture, and non-functional aspects like Performance, Scalability, Reliability, and Availability for the underlying applications
• Continuous learning and developing the skills to improve the overall delivery stream and quality of the application portfolio
• Developing and introducing new proposals and technology to enhance wholesale business productivity, including automation, process & business enhancements

Principal Engineer – Full Stack

• Leading discussions with the business and resellers to determine the requirements and design of large-scale software systems and services.
• As a technical and functional Domain expert, you will be responsible for building mission critical solutions for Wholesale channels and internal Verizon business users.
• Assessing the solution's compliance and consistency with all established Reseller agreements and contracts.
• Determining the structure, design, and scope of the Wholesale systems with a deep understanding of enterprise application architecture.
• Being responsible for performance tuning of mission critical applications to ensure Reseller SLAs are met.
• Identifying and proposing technical solutions in high-pressure situations.
• Supporting the production rollout of enhancements, including validation and resolution of post-production issues.
• Engaging with both internal and external stakeholders, Vendor partners and business teams.
• Troubleshooting, Debugging and triaging customer issues.
• Partnering with key cross-functional stakeholders including Wholesale, Revenue Assurance, Finance, Network, GTS, and external customers.

Principal Engineer – Software Development

• Leading the charge on cultivating, building and closing large wireless or wireline Fixed Wireless Access (FWA) sales to our Global Enterprise customers
• Creating new value for Verizon and our customers by solving their connectivity needs
• Building and maintaining the sales funnel, cultivating opportunities from discovery to close
• Being the technical expert for Verizon’s full range of 4G and 5G FWA services
• Partnering with both internal and external teams to ensure that our FWA solutions are meeting our customer’s technical and business needs
• Building trusting relationships with internal and external customers, including C-Suite and CIO offices
• Identifying FWA opportunities via prospecting, building relationships, leveraging product knowledge and uncovering customer needs
• Working with cross functional teams to ensure all resources are aligned to execute upon the sales strategy
• Collaborating cross-functionally to deliver outcomes and provide field feedback to the FWA product and product marketing teams
• Presenting to all types of audiences at executive meetings, customer demos, trade shows, and Verizon Executive Briefings
• Supporting our customers through trials to help them choose our solution
• Meeting and exceeding assigned sales targets and initiatives

Senior Solutions Partner – FWA Product Sales

Software Engineer

• Overseeing technical solutions & systems that align with Verizon’s strategic goals
• Architectural oversight, design, developing and supporting complex and large-scale business initiatives
• Defining and driving architecture, modernization and owning Solution Architecture from definition phase to go-live phase
• Providing architectural oversight by aligning with resellers to define the requirements and design for large-scale software systems and services
• Responsible for building mission critical solutions for Wholesale channels
• Determining the structure, design, and scope of the Wholesale systems with a deep understanding of enterprise application architecture
• Leading end-to-end solutions of complex projects
• Ensuring privacy, compliance and security controls are maintained
• Ensuring reseller SLAs are met by performance tuning of mission critical applications
• Identifying and proposing technical solutions in high-pressure situations
• Partnering with key cross-functional stakeholders including Wholesale, Revenue Assurance, Finance, Network, GTS, and external customers
• Managing the technical aspect of implementation and being a mentor for the development team
• Designing highly performant and scalable cloud-based and emerging technology solutions

Distinguished Engineer – Software Development

• Leading & guiding a technical team responsible for fast path product requests
• Engage in daily high-level collaboration with Wholesale MVNO customers
• Providing 24/7 operational support across GTS, Business and network
• Serving as the primary operational point of contact for escalations
• Building necessary internal relationships among GTS applications supporting Wholesale
• Ensuring Service Level Agreement and Key Performance Indicators for applications supporting resellers are met
• Translating complex technical details into clear language for non-technical stakeholders
• Evaluating solution’s alignment with the Reseller agreements
• Leading through ambiguity and recommending technical solutions in high-pressure environments
• Ensuring core day-to-day operations SLAs are met