Senior Manager, Retail SMB Business Sales

Verizon

Verizon sales manager growing small-business sales through high-performing retail teams. Driving quotas, customer retention, forecasting, and cross-channel partnerships across Delaware, Pennsylvania, and New Jersey.

Posted 8/10/2026full-timeMiddletown • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $96,000 - $168,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving sales growth and developing high-performance teams within the small to medium business market. Proficient in customer retention strategies, sales goal management, and cross-channel collaboration.

Highest-signal resume keywords

Quota-Based Sales ExperienceLeadership ExperienceCustomer Retention ToolsSales Goal ManagementWireless Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingFunnel Management ReportingBilling Systems KnowledgePOS Systems KnowledgeSales TrainingLead DevelopmentCustomer ResolutionSales Strategy DevelopmentPerformance MonitoringCommunity Relationship Development

Soft Skills

Team BuildingCommunicationCoachingProblem SolvingCustomer Experience Focus

Certifications & Qualifications

Bachelor's DegreeValid Driver's License

Industry Keywords

Small Business MarketSales ChannelRetail SalesMarketingWireless Industry

About the role

Key responsibilities & impact

Support business growth for Verizon’s small to medium business market
Drive vision, purpose, and strategic and tactical plans for the small business channel
Build a high-performance team culture and deliver outstanding sales results and customer experiences
Identify and implement customer retention tools
Develop, assign, and monitor sales goals
Lead multiple direct reports to produce high-performance results
Train the sales team on new products, services, and selling skills
Network and research to generate lead development
Generate and analyze sales, forecast, and funnel-management reporting
Maintain knowledge of promotional elements
Drive cross-channel support with Business Sales, Retail, and Indirect sales channels
Develop local community relationships
Work primarily from customer or field locations, with occasional visits to a Verizon location for in-person training and meetings

Requirements

What you’ll need

Bachelor’s degree or four or more years of work experience
Six or more years of relevant experience required, demonstrated through work and/or military experience or specialized training
Experience in a quota-based sales environment
Billing and POS systems knowledge
A valid driver’s license
Three or more years of experience in retail sales or marketing preferred as an “even better” qualification
Leadership experience preferred as an “even better” qualification
Knowledge of the wireless industry preferred as an “even better” qualification
Experience developing and coaching a high-performing team preferred as an “even better” qualification
Proven success in customer resolution and satisfaction preferred as an “even better” qualification

Benefits

Comp & perks

Health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Other incentives
Premium pay such as overtime, shift differential, holiday pay, allowances, etc., depending on the role
Newly hired employees receive up to 15 days of vacation per year, growing with additional service
Commission-based compensation with potential to earn more