Verizon

Artificial Intelligence

• Develop mission- and business-critical applications and Agentic solutions
• Enhance customer experience and build world-class solutions
• Work as a team member on various projects and mentor junior resources
• Develop, implement and maintain important applications
• Design, develop and maintain applications and databases by evaluating client needs
• Execute full software development life cycle (SDLC) – concept, design, build, deploy, test, release and support
• Act independently while collaborating within and between various teams
• Build reusable code and libraries for future use in front end and back end technologies
• Mentor junior developers in the team

Engr III Consultant – AI/ML Engineering

Operations

• Execute projects with a broad scope and impact
• Lead key initiatives focused on growth and retention efforts within the Public Sector organization
• Serve as a critical link between technical teams, finance, marketing, and Public Sector sales
• Create an environment that promotes collaboration, teamwork, and accountability
• Analyze sales data to drive accurate forecasting, funnel management, and operational efficiency
• Manage multiple projects through the full execution lifecycle
• Translate concepts into actionable plans for execution

Senior Manager, Sales Operations & Enablement

Sales

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network
• Learn and uncover customers' needs by creating connections and asking the right questions
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events

Retail Sales Associate, Spanish Bilingual

AI Engineer

• work to design, deploy, and optimize Generative AI solutions
• build agentic workflows and RAG systems
• apply latest advancements in Foundation Models to create AI-native tools
• build and refine LLM-powered features and autonomous agents
• design and implement RAG pipelines to connect proprietary data with LLMs
• explore and eliminate GTM friction points by rapid prototyping AI solutions
• integrate AI workflows into modern sales stack (e.g., Salesforce, Gong)
• develop and maintain production-grade infrastructure for AI orchestration

AI Engineer – Go To Market

• Lead a specialized team of contracted engineers to move beyond basic analytics and build agentic workflows and RAG systems
• Architect and deploy Generative AI solutions that eliminate friction in our Go-To-Market (GTM) engine
• Drive the strategy of the AI engineering technical team and manage its execution
• Provide support and guidance to teammates, fostering a culture of technical excellence
• Run internal workshops, drive EnGRAM approvals, create Gemini Gems and agent instruction files
• Own the whole lifecycle of the AI-powered solutions, from build to deployment to performance and cost monitoring
• Constantly review and refine system performance for scalability and cost effectiveness
• Use tools to rapidly prototype AI-native tools that eliminate friction in the sales journey

AI Go To Market Leader

Security Operations

• Perform day-to-day operations for TMC’s Security Operation Center (SOC)
• Monitor security alerts from different technologies to identify security incidents
• Assess potential cyber threats from various workflows and perform appropriate responses
• Analyze security, cloud, and application security risks
• Provide support for high profile security incidents
• Ensure case management and alert development life cycles are followed
• Collaborate on efforts to enhance monitoring capabilities of critical data

SOC Analyst

Account Manager

• working side-by-side with agent and third party retail partners to grow customer base in small to medium business marketplace
• develop and create sales and marketing strategies along with targeted incentive programs to drive sales and profitability
• assess performance of each agent and retailer and develop a tailored plan to improve productivity to help them meet targets
• enhancing agent capabilities and performance through product knowledge and skills
• evaluating agent and overall channel sales performance for continuous improvement
• developing, implementing and monitoring regional sales and incentive programs
• communicating sales program results and effectiveness
• motivating indirect agents to exceed sales
• providing feedback on sales techniques and customer interactions

Senior Account Manager – Business Channel Management

Solutions Engineer

• Serve as a subject matter expert in Contact Center technologies, providing credible and innovative solutions to internal and external stakeholders
• Translate customer business requirements into comprehensive, end-to-end technology architectures and actionable solution designs
• Create compelling solution designs to meet or exceed customer expectations and requirements
• Take designs through the approval processes (Peer Review, IQ Board, SOAR, DLM…)
• Create both internal and external documentation on the design that can be used as part of the selling motion (external) and for the hand-off to the implementation teams (Internal)
• Collaborate closely with the CEx Specialist sellers and Core account teams to shape and deliver sellable and implementable solutions, ensuring alignment with our internal processes and standards
• Deliver engaging live demonstrations and technical workshops that showcase our portfolio's capabilities and value proposition
• Act as a trusted advisor to customers by deeply understanding their communication needs and aligning technology solutions with their desired business outcomes
• Maintain a primary area of expertise while cultivating broad technical knowledge across key platforms and vendors
• Continuously explore and assess emerging technologies (e.g., conversational AI, digital service, analytics, voice and video communications) to enhance customer engagement strategies
• Create high-quality solution documentation, including architectural diagrams, proposals, and presentations.

Principal Architect – Solutions Architect

Data Scientist

• Leading a strong internal data analytics team to support the business
• Partnering with others to understand business challenges
• Crafting creative approaches to uncover opportunities for cost and time savings
• Defining and driving the analytics strategy and modeling approaches
• Driving the adoption of analytics in decision making
• Design, implement, and orchestrate advanced AI solutions
• Research and build proof-of-concept models utilizing machine learning techniques
• Architecting scalable MLOps frameworks for continuous integration, deployment, and monitoring
• Collaborating with teams across the value organization to drive successful business outcomes

Associate Director – Data Science

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service
• Learn and uncover customers' needs by creating connections and asking the right questions
• Position product insights and solution recommendations
• Close sales by fulfilling customer needs with simple tech solutions
• Continuously develop yourself through ongoing training
• Potential to grow your customer base by placing outbound calls
• Engage with the community outside of the store to expand your loyal customer base

Retail Sales Associate

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

• Drive the part of Product Tech Roadmap and oversee the full execution and enablement lifecycle for the VoIP, IPCC, UCaaS, SBCaaS , UC Management Tool Kit, OneTalk product suites
• Define the Reference Architecture and updating/finalizing critical design documents by working with Engineering teams
• Serve as the technical authority responsible and accountable for documenting high-quality technical user stories and defining seamless service flows
• Manage delivery risks and issues, implementing corrective measures, and diligently tracking scope changes (schedule & resources) within the project
• Provide essential Tier 2 support and interface directly with Network engineering and Information Technology teams to ensure platform stability and scale

Distinguished Solutions Architect – Advanced Communications

Account Executive

• Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect.
• Serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the 5G Home footprint.
• Accountable for sales results and mitigating disconnects in your assigned module.
• Responsible for analyzing data and strategically planning marketing activities to drive sales.
• Coordinate events with property professionals and our vendors.
• Partner with cross-functional teams, to resolve customer escalations.
• Build and maintain relationships with property staff.
• Oversee two-to-three vendor sales agents.
• Create marketing plans to increase sales.
• Pull sales data from Verizon systems.
• Update documents in Excel, PowerPoint and Google Sheets.

Client Executive – VEC-VCG Channel Management

Manager

• Drive the multi-year strategic roadmap for business transformation domain
• Serve as an expert in re-engineering conventional business processes
• Translate business objectives into detailed solution specifications
• Directly own and drive the execution of strategic initiatives
• Act as portfolio leader for cross-functional decisions
• Monitor external marketplace for emerging capabilities
• Partner with Finance to track value realization metrics
• Manage the health of assigned business capabilities

Senior Business Transformation Manager

• Deliver outstanding and innovative business solutions that support technology evolution
• Consult with customers to identify their business challenges and recommend tailored solutions
• Identify, develop and qualify leads within respective territory
• Gain new business and incremental revenue to meet sales targets
• Retain, manage and grow the existing customer base
• Coordinate with support partners to educate and excite customers
• Effectively present and create multi product solution opportunities
• Confidently demonstrate understanding of wireless and mobility products and groundbreaking integrated software solutions
• Track and report progress through a variety of sales force automation tools

Engr III Consultant – AI/ML Engineering

Senior Manager, Sales Operations & Enablement

Retail Sales Associate, Spanish Bilingual

AI Engineer – Go To Market

AI Go To Market Leader

SOC Analyst

Senior Account Manager – Business Channel Management

Principal Architect – Solutions Architect

Associate Director – Data Science

Retail Sales Associate

Retail Sales Associate, Spanish Bilingual

Distinguished Solutions Architect – Advanced Communications

Client Executive – VEC-VCG Channel Management

Senior Business Transformation Manager

Business Sales Account Manager