Verizon

Operations

• Lead Verizon’s Global Event Management Center (GEMC), a nationally scoped center responsible for global event monitoring, threat assessment, incident management, labor business continuity, and disaster response
• Build, coach, and develop a high-performing GEMC leadership team
• Hold formal activation authority over Crisis Management Plans and coordinate incident management and response across domestic and international events
• Lead GEMC sub-teams including ISAC/Incident Management, Response Team & MERIT, Program & Project Management, and Business Continuity Planning
• Own the SR&BC disaster response framework across Preparedness, Response & Recovery, and Mitigation
• Drive the Labor Business Continuity program and manage Verizon’s CBA contract portfolio
• Oversee the Frontier/GEMC integration workstream, including organizational structure, process alignment, VENS migration, and HRIS integration
• Define GEMC performance management, operational scorecards, data-driven accountability, prioritization, and executive reporting
• Modernize GEMC reporting infrastructure through automation and AI
• Own GEMC operating and capital budgets, asset lifecycle strategy, vendor procurement governance, and storage/inventory
• Maintain activation-ready oversight of the Verizon Emergency Notification System
• Represent GEMC during high-profile planned event activations, coordinating calls, situation reports, and executive briefings
• Champion change management and organizational alignment across a matrixed, cross-functional environment

Director – Operations Support

Security Engineer

• Identify technology gaps and lead the design, architecture, and implementation of security solutions
• Create formal guidelines, policies, and procedures
• Implement strategic solutions in a highly scalable environment
• Partner with Operations, Engineering, and Planning organizations to embed secure design patterns into deployments and major changes
• Work independently on strategic technical challenges
• Mentor junior engineers and delegate technical documentation and tasks
• Communicate complex technical concepts to internal and external audiences
• Lead network security incident response, including triage, containment, eradication, and recovery
• Build and refine incident playbooks and response runbooks for ransomware, phishing, insider threat, DDoS, and other scenarios
• Provide escalation support and expert analysis during active security investigations
• Conduct root cause analysis and produce incident reports covering timeline, impact, evidence, and remediation recommendations
• Conduct proactive threat hunting across identity, endpoint, and network telemetry
• Create and tune SIEM threat detections to improve alert fidelity and reduce false positives
• Improve network visibility and telemetry collection
• Perform security control assessments and close gaps identified during incidents or threat hunts

Network Cyber Security Engineer

Marketing

• Lead end-to-end execution of experiential events, media, digital, and market expansion programs
• Partner with integrated marketing, sales leaders, agency partners, and sales enablement teams
• Establish project milestones, streamline briefs, and align launch timelines
• Oversee program budgets and allocate marketing assets for optimal utilization and ROI
• Use valuation and measurement models to evaluate program ROI
• Conduct post-mortems and synthesize performance data into actionable strategic recommendations
• Manage multiple complex initiatives simultaneously with little oversight
• Ensure deadlines and deliverables align with core revenue drivers
• Deliver sales-driving experiences across media, digital, and virtual channels
• Collaborate with Marketing, Operations, Legal, Field Sales, Distribution Channels, and Agencies

Senior Manager, Marketing Programs

• Identify technology gaps and lead the design, architecture, and implementation of security solutions
• Create formal guidelines, policies, and procedures
• Implement strategic solutions in a highly scalable environment
• Partner with Operations, Engineering, and Planning organizations to embed secure design patterns into deployments and major changes
• Work independently on strategic technical challenges
• Mentor junior engineers and delegate technical documentation and tasks
• Communicate complex technical concepts to internal and external audiences
• Lead network security incident response, including triage, containment, eradication, and recovery
• Build and refine incident playbooks and response runbooks for ransomware, phishing, insider threat, DDoS, and other scenarios
• Provide escalation support and expert analysis during active security investigations
• Conduct root cause analysis and produce incident reports covering timeline, impact, evidence, and remediation recommendations
• Perform proactive threat hunting across identity, endpoint, and network telemetry
• Create and tune SIEM threat detections to improve alert fidelity and reduce false positives
• Improve network visibility and telemetry collection
• Perform security control assessments and address gaps found during incidents or threat hunts

• Lead end-to-end execution of experiential events, media, digital, and market expansion programs
• Partner with integrated marketing, sales leaders, agency partners, and sales enablement teams
• Establish project milestones, streamline briefs, and align launch timelines
• Oversee program budgets and allocate marketing assets for optimal utilization and ROI
• Use valuation and measurement models to evaluate program ROI
• Conduct post-mortems and synthesize performance data into actionable strategic recommendations
• Manage multiple complex initiatives simultaneously with little oversight
• Ensure deadlines and deliverables align with core revenue drivers
• Build cross-functional partnerships across Marketing, Operations, Legal, Field Sales, Distribution Channels, and Agencies
• Deliver frontline sales and customer experiences aligned with business objectives and brand goals

Senior Manager – Marketing Programs

Business Intelligence Analyst

• Manage the reporting intake funnel and facilitate requirements-gathering sessions
• Manage the end-to-end Jira ticket submission process
• Interface with Indirect Sales & Operations, Finance, Data Science, Go to Market, Legal, Learning & Development, and Indirect Channel Agents
• Collaborate with Data Science on prioritizing and delivering channel reporting needs
• Collect and synthesize feedback from HQ and Regional teams to improve reporting tools
• Manage communications, resources, and project updates for reporting initiatives
• Process and track reporting-system access requests
• Create and maintain executive-appropriate presentations communicating reporting enhancement roadmaps
• Provide ongoing reporting support by answering front-end user questions and troubleshooting issues
• Partner with appropriate teams to resolve reporting issues

Senior Analyst – Reporting Enablement

• Define and organize execution initiatives across marketing tools, disciplines, and advanced sales skills
• Serve as a subject matter expert in business marketing disciplines, including Verizon Velocity Selling
• Teach, communicate with, and listen to frontline sales teams and business partners across channels
• Strategize, plan, and execute demand-generation and segment-specific programs to grow market share and revenue
• Create market- and city-specific messaging highlighting product and solution benefits
• Shape strategies, evaluate customer experience, and manage metrics and reporting
• Collaborate cross-functionally with Integrated Marketing and Field Marketing teams
• Guide teams on event training, customer promotions, and customized offerings
• Plan and facilitate internal and external engagements and meetings promoting marketing programs and objectives
• Develop customer-centered training curricula and knowledge-reinforcement strategies
• Promote national Market Hub marketing programs and tools to increase and track utilization
• Build relationships with customer-facing and partnership teams to improve utilization of marketing tools and offerings
• Manage local and national programs/projects from initiation through delivery
• Manage project requirements, resource allocation, local budgets, and marketing assets for ROI
• Update market and sales leaders on marketing initiatives

Senior Integrated Marketing Manager

Customer Success Manager

• Create and own the channel communications strategy for Retail and Customer Success
• Architect the future-state operating model and establish standards for reaching frontline teams
• Build an AI-first strategy integrating Retail and Customer Success into a coherent support model
• Lead the end-to-end communications and enablement strategy
• Execute a unified operating model that reduces duplication while supporting channel-specific workflows
• Partner with planning, content, channel communications, and GTC readiness teams on multichannel communications packages, reinforcements, and sales tools
• Rebuild the Customer Success communications and enablement model using AI-enabled ways of working
• Establish the operating rhythm for delivering work to the frontline
• Partner with SVP- and VP-level channel leaders as the accountable voice for the function
• Build and develop a team of leaders and individual contributors
• Drive measurement and continuous improvement through data-driven decisions
• Represent the function in senior forums and drive cross-functional alignment across sales and service

Director – Customer Success, Retail Channel Communications

Artificial Intelligence

• Build, refine, and operationalize AI red team frameworks, playbooks, and automated testing tools aligned with industry standards such as MITRE ATLAS and OWASP
• Plan and conduct complex manual and automated adversarial assessments on enterprise AI systems, including LLMs, RAG architectures, and agents
• Target prompt injection, data poisoning, and model exploitation during AI red team assessments
• Present findings and risk insights to technical engineering teams and senior leadership
• Provide actionable remediation guidance to secure the AI lifecycle
• Track evolving GenAI vulnerabilities and experiment with novel attack vectors
• Continuously enhance testing capabilities to stay ahead of adversaries
• Lead the maturation and scaling of Verizon’s AI Red Teaming capability

Principal AI Red Team Operator

Sales Operations Manager

• Lead go-to-market planning and commercial readiness for key product features, add-on solutions, integrations, and customer-facing value
• Craft and validate product positioning and value propositions using generative AI tools
• Develop and maintain Launch Books, product definitions, and messaging as the product source of truth
• Drive content direction for blogs, webinars, and case studies
• Build product education, vertical-specific information, and knowledge reinforcement programs
• Produce and maintain Sales Slicks, competitive battlecards, presentation decks, and demo environments
• Partner with customer-facing teams to refine sales pitches and objection handling
• Gather field feedback through sales confidence surveys and feedback sessions
• Monitor market and competitor insights, conversational intelligence, and win/loss analyses
• Run beta feedback programs and synthesize Voice of Customer insights
• Coordinate release schedules, training efforts, and GTM milestones across cross-functional stakeholders
• Implement and monitor enablement effectiveness metrics, including launch preparedness, training completion, and feedback scores

Sales Enablement Manager

Engineer

• Design power, space, and cooling systems for IEN hubs
• Order equipment according to design specifications, track orders, and manage suppliers
• Specify equipment for IEN hub projects according to maintenance engineering standards
• Create statements of work, bid projects, and follow purchasing guidelines
• Meet regional hub engineering, plan-of-record, and financial targets
• Determine equipment needs and order and integrate power systems, alarming, and fiber optic cable
• Collaborate with Transport Engineering, RF Design, Operations, Real Estate, Construction, Facilities, and System Performance teams
• Oversee projects in FUZE
• Manage project creation, cancellations, and on-hold status changes in project tools
• Align FUZE data fields to ensure departmental task readiness in FUZE and ST
• Coordinate and support real estate and construction teams with power company engagement and requirements
• Apply project management skills to new-build and 5G programs

Senior Network Equipment Engineer

Procurement

• Lead a Business Market Team and oversee a broad range of contracting activities.
• Develop creative offers, negotiate contracts, perform financial modeling, administer contracts, and manage contract closure.
• Direct financial analysis and contracts across the Business Market Segment for VBG.
• Ensure contract administration aligns with strategic goals, contractual agreements, legal mandates, and regulations.
• Oversee customer agreement terms and financial modeling focused on reducing churn.
• Support negotiation of business contracts.
• Provide internal and external advice and legal interpretation of contract terms and conditions.
• Identify contract risks and potential liabilities.
• Monitor contract performance throughout the contract lifecycle and maintain compliance with terms.
• Recommend operational efficiency improvements to leadership and supporting departments.
• Develop business cases and work with internal customers to support submissions.
• Oversee and lead contracts team personnel in carrying out required activities.
• Lead and develop contract team personnel and prepare employees for next-level roles.
• Establish and maintain coordination with internal customers and supporting departments.
• Report to the Sr. Director.

Associate Director – Contract Management

Account Executive

• Identify, develop, and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling
• Acquire new business and incremental revenue to meet sales targets
• Retain, manage, and grow the existing customer base
• Consult with customers to identify business challenges and recommend tailored technology solutions
• Coordinate with support partners to educate customers about business solutions
• Establish, build, and maintain relationships with key decision-makers
• Present and create multi-product solution opportunities
• Demonstrate and promote wireless, mobility, cloud, security, ISP, VoIP, and Google platform solutions
• Track and report progress using sales force automation tools
• Travel regularly within the assigned geographic sales territory for in-person meetings and customer visits

Business Sales Account Executive

Data Scientist

• Define the analytics strategy and champion data-driven decision making across the business
• Lead data science and platform engineering initiatives to shift the commercial model from reactive to proactive
• Deploy real-time predictive platforms and build autonomous AI discovery tools
• Modernize data architectures for enterprise cloud and CRM migrations
• Own and lead the data science engineering team, including planning, coaching, mentoring, and performance assessment
• Embed generative AI capabilities such as Claude Code into daily engineering workflows
• Translate business challenges and rep or analyst pain points into automated sales plays, targeted campaigns, and personalized recommendations
• Build real-time Next Best Action recommendation scoring pipelines across multiple hierarchy grains
• Build business cases and translate analytical findings into practical business implications
• Ensure recommendation engines generate sales plays, leads, and personalized actions at business, account, line, ECPD, NASP, and BUID levels
• Drive analytics adoption in decision making
• Manage third-party data vendor integrations and automate refresh cycles

Associate Director – Data Science

• Lead go-to-market planning and commercial readiness for key product features, add-on solutions, integrations, and other customer-facing value
• Craft and validate product positioning and value propositions using generative AI tools
• Develop and maintain Launch Books, product definitions, and messaging as the product source of truth
• Act as a product subject matter expert and drive content direction for blogs, webinars, and case studies
• Build product education, vertical-specific information, and knowledge reinforcement programs
• Produce and maintain sales slicks, competitive battlecards, presentation decks, and demo environment setups
• Partner with customer-facing teams to refine sales pitches and improve objection handling
• Gather field feedback through relationships with Sales, Customer Success, and Support teams, surveys, and feedback sessions
• Monitor market and competitor insights using AI tools and win/loss analyses
• Run beta feedback programs and synthesize voice-of-customer insights
• Coordinate release schedules, training efforts, and GTM milestones across cross-functional stakeholders
• Implement and monitor enablement effectiveness metrics, including launch preparedness, training completion, and feedback scores