Sales

• Lead, coach, and develop a team of Sales Managers overseeing acquisition and cultivation BDOs
• Participate in sales calls (both in-person and virtual) to observe, support and provide post-call feedback
• Drive a high-performance culture focused on accountability, execution, and results
• Conduct regular performance reviews, pipeline inspections, and deal coaching sessions
• Identify performance gaps and take decisive action to improve outcomes
• Execute regional sales strategy aligned to company objectives and revenue targets
• Drive performance across both new business acquisition and portfolio growth
• Ensure disciplined pipeline management, forecasting accuracy, and CRM utilization
• Monitor key performance metrics and act as needed
• Partner with internal teams (marketing, product, underwriting) to drive growth initiatives
• Collaborate with channel partners and enterprise stakeholders (e.g., UPS sales teams) to expand opportunities
• Hire, onboard, and develop top sales talent
• Build succession plans
• Drive engagement through consistent communication, recognition, and leadership visibility

Regional Sales Manager

Financial Crime

• Ensure the company's compliance with AML/CFT regulations
• Develop and implement policies and procedures
• Monitor transactions and identify suspicious activities
• Report suspicious transactions
• Conduct employee training on AML/CFT topics
• Collaborate with supervisory authorities and auditors
• Regularly report to management on compliance status and risks

Anti-Money Laundering Reporting Officer – Supervisor

Customer Success Manager

• Serve as the primary point of contact and advocate for assigned accounts
• Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues
• Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn
• Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance customer experience
• Analyze customer mix and performance metrics to support balanced retention efforts

Full-stack Engineer

• Lead the end‑to‑end technical development of new concepts, prototypes, and experimental solutions
• Define technical approaches, architectures, and frameworks appropriate for rapid iteration and validation
• Ensure code quality, maintainability, and security while balancing speed and experimentation
• Lead, mentor, and coach engineers within the concepts build‑out team or other engineering teams
• Partner with Product Managers, Designers, and Business Leaders to shape solution scope and feasibility
• Evaluate emerging technologies, APIs, platforms, and frameworks for applicability to new concepts
• Identify opportunities to reuse or extend concepts into scalable products

Lead Software Development Engineer

Supply Chain

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
• Verify all customer instructions are complete and all necessary permits/ licenses are in place to meet country requirements.
• Responsible for determining carrier based on rate, availability, and customer service provided.
• Confirms customs clearance
• Collaborate with service partners & brokers for pre-alerts and to resolve clearance issues
• Communicate with customers, agents, brokers and colleagues in a professional and courteous manner
• Receive, review, verify and process import and export documentation in compliance with all appropriate regulations.
• Inform customers of customs clearance, delivery instructions and other required information
• Prepare, route, and cut air bills and manifests
• Identify, document and escalate shipping irregularities and non-conformance
• Responsible for handling non-conformances and rescheduling shipments if needed.
• Other duties as assigned

Logistics Coordinator

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
• Communicate with customers and agents in a professional and courteous manner
• Meet required team metrics
• Stay current on all required training

Logistics Coordinator – Tues-Sat 4pm-12:30am EST

Logistics Coordinator, Tues-Sat 3pm-11:30pm EST

• Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
• Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
• Verify all customer instructions are complete and all necessary permits/ licenses are in place to meet country requirements.
• Responsible for determining carrier based on rate, availability, and customer service provided.
• Confirms customs clearance
• Collaborate with service partners & brokers for pre-alerts and to resolve clearance issues
• Communicate with customers, agents, brokers and colleagues in a professional and courteous manner
• Receive, review, verify and process import and export documentation in compliance with all appropriate regulations.
• Inform customers of customs clearance, delivery instructions and other required information
• Prepare, route, and cut air bills and manifests
• Identify, document and escalate shipping irregularities and non-conformance
• Responsible for handling non-conformances and rescheduling shipments if needed.
• Other duties as assigned.

Logistics Coordinator – Sun-Thurs 4am-12pm

Logistics Coordinator, Fri-Tues 3pm-11pm EST

Administration

• Assesses duties, taxes, and brokerage fees of imported commodities.
• Ensures assessment of duties and taxes adhere to local Customs and Revenue Agency regulations.

Brokerage Rater, German, Night Shift

Account Executive

• This position will service the territories of North Shore, Northeast MA, and Southern NH.
• The International Account Executive is responsible for driving new business acquisition and expanding UPS’s international services through strategic prospecting, relationship building, and solution-based selling.
• This role collaborates with Account Executives (AEs), Customer Solutions, and other internal teams to develop account strategies, analyze market trends, and position UPS solutions competitively.
• The position requires strong business acumen, logistics expertise, and the ability to deliver tailored solutions that meet customer needs while ensuring compliance with international regulations.
• Identify and research potential clients through various channels, including artificial intelligence.
• Generate new leads via cold calling, networking, and outreach methods.
• Collaborate with marketing teams to leverage inbound leads and campaigns.
• Develop and execute strategic sales plans to achieve and exceed targets.
• Research existing UPS account history to prioritize top targets.
• Analyze market trends, competitor activities, and customer needs to identify opportunities.
• Define and document account strategies; evaluate key financial indicators to establish objectives.
• Conduct compelling presentations to showcase UPS solutions and value propositions.
• Communicate product features, benefits, and design tailored to customer requirements.
• Analyze price quotes for accuracy and position solutions effectively.
• Negotiate terms and conditions with potential clients to secure new business.
• Obtain signatures for contracts and compliance documents (e.g., Power of Attorney, USMCA, 232 documentation).
• Close deals efficiently while ensuring customer satisfaction.

International Account Executive

Manager

• Advocate for UPS in legislative and regulatory processes
• Develop and manage relationships with government personnel
• Evaluate legislation and establish positions for UPS
• Educate company personnel on Public Affairs objectives

Public Affairs Manager

Logistics Coordinator, Temporary

Project Manager

• Own a portfolio of Global Revenue Operations programs—from intake and prioritization through execution and delivery.
• Define clear scope, success metrics, and measurable business outcomes tied to revenue impact.
• Collaborate closely with internal partners including Marketing, Pricing, Customer Solutions, Analytics, and GRO peers to support end-to-end initiative delivery.
• Ensure alignment on deliverables, dependencies, timelines, and expectations across stakeholders.
• Design, document, and maintain scalable global playbooks, including processes, SOPs, and communication materials.
• Establish governance frameworks that enable consistent, repeatable execution across regions and sales teams.
• Use performance data and voice-of-the-field insights to drive continuous optimization and improvement.
• Leverage Salesforce, analytics platforms, and performance data to generate actionable insights.
• Translate complex data into clear, executive-ready narratives and recommendations.
• Identify opportunities to leverage automation and AI tools to improve efficiency and insight generation.

Project Manager, International, Healthcare Sales Operations

General Counsel

• Serve as enterprise lead counsel for U.S. customs (CBP) and international trade regulatory matters including OFAC, BIS/EAR, and DDTC/ITAR.
• Advise business leaders worldwide on customs, trade, and sanctions-related risk impacting operations, customers, and growth strategy.
• Lead legal strategy for CBP inquiries, audits, investigations, and enforcement actions.
• Responsible for legal response to trade disruption events and enforcement shifts.
• Act as senior legal adviser on government-facing trade matters, including negotiations, inquiries, compliance reviews, and enterprise-level engagement with regulators.
• Guide resolution strategy for customer-facing customs and trade disputes.
• Serve as authoritative legal lead for export controls, sanctions, embargoes, and denied party matters.
• Provide strategic oversight of outside counsel.
• Partner with Brokerage, Compliance, Operations, Accounting, Public Affairs, and International teams to define ownership, standardize escalation paths, and strengthen enterprise trade governance.
• Anticipate regulatory risk across the global trade lifecycle and influence internal decision-making.